Report for mid term project video superman in your area

Those are the bad time-management skill of Yellow, the bad communication skill of Blue and the mostimportant one: Teamwork skill.. In particular, the purpose of this report concentrates

VIDEO :

_Superman in your area_

Submitted by: Group 7 Course: Soft skill Development Class: PPHE101.5

Instructor: Mr Hoang Anh Duy

& Mrs Dau Thu Huong

Hanoi, April 2020

Table of Contents

I ACKNOWLEDGEMENT 3

II ABSTRACT 4

III INTRODUCTION 6

1 Rationale of study 6

2 Purpose 6

3 Method of study 6

4 Scope of study 7

IV LITERATURE REVIEW 8

1 Overview of three skills 8

1.1 Time-management Skill 8

1.2 Communication Skill 8

1.3 Teamwork Skill 8

2 Theories on Time-management Skill 8

2.1 The Bucket of Rocks Theory 8

2.2 ABC System 9

2.3 The Inventory System 9

2.4 Time Management Grid 10

2.5 The other theories 11

3 Theories about Communication Skill 12

4 Theory on Teamwork: Tuckman’s Teamwork Theory 13

V RESEARCH METHODOLOGY 14

VI FINDING AND ANALYSIS 16

1 Teamwork skills 16

1.1 Definition 16

1.2 Benefits 16

1.3 Methods to develop teamwork skills 16

1.4 In the video 16

2 Communication skills 17

2.1 Definition 17

2.3 Methods to develop communication skills 17

2.4 In the video 18

3 Time management skills 18

3.1 Definition 18

3.2 Benefits 18

3.3 Methods to develop time management skills 19

3.4 In the video 19

VII CONCLUSION 20

VIII RECOMMENDATION 21

IX REFERENCE 22

X APPENDIX 23

I ACKNOWLEDGEMENT

Firstly, we are all grateful that we were able to complete our Mid-term Video projectwithin the time given by our lecturers in this Skills Development Class This work hadbeen done with all the hard-working, efforts and dedication from eight members of ourgroup All of us have tried our best to contribute to the accomplishment of this projectand we actually have a great time to co-operate as a team

In addition, in performing our assignment, we had to take the help and guideline ofsome respected persons, who deserve our greatest gratitude The completion of thisproject gives us much pleasure We would like to show our gratitude to Mr HoangAnh Duy and Mrs Dau Thu Huong, our respectful course instructors, for giving us agood guideline for the project through lots of helpful lessons and advice

As last, we would also like to give our big thanks to our friends and respondents fortheir assistance and willingness to give valuable feedback, which helps us a lot to build

up and complete this project

II ABSTRACT

It is a heroic story, not like most normal stories telling about heroes and their enemies,where heroes are considered perfect as usual In our story, a little different, the heroeshave been put into a tough situation From that, they have not only to complete theirmission but they also learn how to understand mutually and make themselves better.The story centers on a team of four called "Superman Squad", which includes thesuperman with their own duty, character and some weaknesses as well They arenamed after the color Red, Blue, Yellow and White Red is the leader and he is anabsolutely earnest person The second one is Blue whose responsibilities areresearching, inventing and innovating equipment Opposite of Red, he is quite calmand quiet but not good at communication The next guy is Yellow His characters arevivacious and optimistic He is also the member having the most times of coming latebecause of oversleeping The last guy is White and he is in charge of the doctor of thisteam It might be due to the feature of work he is so patient and meticulous And he is

an emotional guy All of the members have superpower and special abilities indifferent fields, they know and discover each other's abilities then form a group like afamily They are the “heroes” of the new era Whenever they receive an emergencysignal "The danger is approaching" they will gather and destroy that danger together,bringing peace and safety for the world On other days, they are just ordinary people,doing extremely normal jobs like everyone else: researchers, doctors, office workers,company managers

One day, Red was ordered to summon urgently because they discovered a bad guy andhis army invaded He suddenly left all the unfinished work and ran to the headquarterconstantly to gather their team However, when he arrived, Blue and White had beenthere to prepare, but Yellow was absent After waiting for a while, they found out thedangerous signal and left to fight without Yellow The villains' motherships invadedrapidly, starting the vigorous devastation to the cities Three Supermen immediatelyappeared and there was an excruciating battle happening between two sides.Unfortunately, their enemy was too strong and they struggled due to lacking in people.Blue was seriously injured and although they tried their best to fight with the enemy,they had to be lost at the first battle

Coming back to headquarters, at that time Yellow was rushing to, nobody paid anyattention to him This failure made the “Super Squad” team’s mood extremely bad,silence covered everyone Then, Red stared at Yellow angrily, which made him feelterribly sorry Suffocating this atmosphere was But soon they all know that the bestthing they can do right now is to lift their spirits up and discuss the next plans for their

following battle Therefore, they sat down and talked about the reason for losing Theyfound out that some problems existed on their team Those are the bad time-management skill of Yellow, the bad communication skill of Blue and the mostimportant one: Teamwork skill Eventually, the Leader could make all understand that:

“We are a team, not individuals” Yellow and Blue also realized their own weaknessand promised to improve with the other’s support They immediately started a period

of soft-skills training in a special course They kept themselves to learn hard andtrained hard The result was a phenomenon Yellow improved his time managementand Blue became so much more open to every member Still, the villains returned andbrought threats to Earth’s peace Nevertheless, Superman Squad had become moreclose-knit and stronger than ever They have struck together, fought together andworked perfectly with each other Finally, they defeated the bad and continued toensure peace to everybody on the planet After all, not only did they win their enemiesbut they also defeated themselves They got over their own obstacles and limitstogether

From the stories, we study a worthy lesson when working as a team Don’t mind if youhave a weakness, get over all together and win yourself Let's be the better version ofourselves

III INTRODUCTION

1 Rationale of study

All we could not deny that soft skills are an important part of finding, attracting,and retaining clients For instance, presentation skills, networking abilities can helpyou win new clients and gain more work from existing clients Developing yourabilities to resolve conflicts, solve problems, and provide excellent customer servicecan lead to close relationships with colleagues, customers, and other professionalcontacts Finally, advancing soft skills as much as possible will help you gainconfidence and have more chances in the business world

On the other hand, a lack of soft skills can limit your potential, or even be the downfall

of your business By developing strong leadership, teamwork, and communicationabilities, you can run projects more smoothly on your own

Last but not least, it is necessary for students to meet skill and academic needs of thestudents through the provision of viable training options for vocational skilldevelopment The students must develop and adopt skills required by the workforce.Student’s awareness of the relevance and nature of soft skills requirements directlyimpacts employability

In particular, the purpose of this report concentrates on highlighting the importance ofthree soft skills: Time-management skill, Communication skill and Teamwork skill.From that, it encourages people, in particular, university students to change to be abetter version of themselves

3 Method of study

First of all, we read the material and information from the Skill course of Mr HoangAnh Duy This course really helps us broaden our knowledge in the field of importantsoft skills We also read some articles and researches in this field For our project, wechose 3 skills that we considered the most essential After discussing, we chose themethod of doing our own video that took the inspiration from Superman to convey ourideas and help the viewers realize the importance of those soft skills by an easyapproach

4 Scope of study

This report focuses on three soft skills when we work as a team/group: management skill, Communication skill and Teamwork skill

a high tendency towards procrastination.

1.1.2 Communication Skill

Almost everyone has difficulties with communication at different levels Conveyingyour opinions, ideas, needs and feelings in an academic and professional way must bedefinitely challenging This experience might make you nervous or even be frightened.Mastering the basic soft skills can make a big difference in your career path

The essential Skills modules provide comprehensive instruction in four criticalinterpersonal communication skills: planning your message, active listening,expressing yourself clearly, and receiving and responding to feedback Using real-lifeexamples drawn from the reports of graduate students in science and engineering, youwill enhance your ability to communicate effectively for academic, personal, andprofessional success

1.1.3 Teamwork Skill

Teamwork skills are essential to your success at work No matter your industry or jobtitle Working well with clients, colleagues, managers and other people in yourworkplace can help complete tasks efficiently while creating an enjoyable environmentboth for yourself and others An organization that emphasizes on good teamwork skills

is typically a healthy, high-functioning workplace

2 Theories on Time-management Skill

There are a number of theories which have been developed in relation to management In this report, we just mention some popular theories

time-2.1 The Bucket of Rocks Theory

To be able to manage time, people need to understand the level of importance andurgence that each task holds The Bucket of Rocks theory (also referred to as thePickle Jar Theory) offers insight into the order in which a person should work on hisactivities (Mancini 2003)

The theory proposes that you put big rocks in a bucket (this will represent theimportant things) and then you fill it up with pebbles followed by sand and then water.The smaller substances represent increasingly unimportant tasks (Forsyth 2010).

According to this theory, we are supposed to do the important things (big stones) firstand then move on to the less important things (pebbles and sand) Finally, if we haveexcessive time, we can do the unimportant things (water) We must acknowledge that

if we begin working on the unimportant things or the less important things first, wewill not have the space to do the important things in our lives

2.2 ABC System

In life, everyone is on average faced with several works which require time andattention In many circumstances, the available time we have might not be sufficientfor all the work that needs to be done

Then, in order to use time more effectively, it is necessary for a person to prioritize thetasks The ABC system developed by Alan Lakein can provide an efficient means forprioritizing Mancini (2003) demonstrates that using the ABC approach can facilitate

an individual’s prioritizing

The letter assigned to a given task denotes its priority level with A being the tasks withhighest urgency, B the tasks that have low urgency but are of importance and C beingtasks that are not urgent and whose completion can be postponed Mancini (2003)states that the tasks can be broken down further as A1, A2, A3, etc with A1 being themost urgent and important task

From the ABC list, one can ask themselves questions such as “I’m putting off an Apriority because it is unpleasant?” or “Will I manage to achieve the C priority tasksbefore they become A’s?” Such questions will result in insights being gained into how

to accomplish the most important and critical tasks first

When we are responsible for some duties, we learn from them and are in a position to

do them better orderly The inventory system is a results-oriented approach that isbased on the premise that one learns the most by reviewing how they handled the dayand applying these lessons to the next day’s behavior (Forsyth 2010)

This theory argues that a retrospective analysis of activities done represents a morebehavior changing approach to dealing with situations in life Mancini (2003, p.162)declares that “behavior modification is a significant time management strategy” Assuch, while the inventory system is not in itself a time-saving measure, it results in theestablishment of time-saving behavioral changes in a person

2.4 Time Management Grid

This theory involves placing the activities that need our attention on a grid The gridthen reveals how each activity is being categorized based on how soon it needs to bedone (Harris 2008) The grid consists of 4 quadrants and each quadrant has a differentpriority level

The first grid which is quadrant one has tasks that have the highest importance andbear urgency and therefore should be done immediately The second grid hasimportant activities that are not as urgent Harris (2008, p.22) refers to the activities inthis quadrant as “quality time” which means that while the activities are of importance

to the success of a company, they do not require to be done immediately

The third grid consists of activities that bear urgency but are of no importance Thisgrid is therefore also known as the distraction grid since the activities containedtherein do not bear much importance to helping one achieve goals Finally, the forthgrid contains activities that are neither urgent nor important.

2.5 The other theories

Goal setting theory which involves coming up with challenging and achievable goals

is also suggested as one of the means through which time can be managed Another

time management principle is the Time Management Windows Principles which

borrows from Johari’s window

The Johari’s window

This principle considers that time can be wasted in a group setting if effective

communication is hindered Pareto’s 80/20 rule which identifies that only 20% of our

activities produce 80% of the results we desire is also utilized

Finally, the paper discusses Assertiveness which can assist an individual to avoid

wasting time

These theories were tested and the results reported to maximize on study time Fromthe usage of these theories, people can discover the best way to manage their time andgain the most optimum results

3 Theories about Communication Skill

The origins of communication theory are linked to the development of informationtheory in the early 1920s Limited information-theoretic ideas had been developed

at Bell Labs, all implicitly assuming events of equal probability

Harry Nyquist's 1924 paper, Certain Factors Affecting Telegraph Speed, contains a

theoretical section quantifying "intelligence" and the "line speed" at which it can betransmitted by a communication system

Ralph Hartley's 1928 paper, Transmission of Information, uses the word "information"

as a measurable quantity, reflecting the receiver's ability to distinguish one sequence ofsymbols from any other The natural unit of information was therefore the decimaldigit, much later renamed the Hartley in his honor as a unit or scale or measure ofinformation

Alan Turing in 1940 used similar ideas as part of the statistical analysis of the breaking

of the German second world war Enigma ciphers

The main landmark event that opened the way to the development of communication

theory was the publication of an article by Claude Shannon (1916–2001) in the Bell

System Technical Journal in July and October 1948 under the title "A Mathematical

Theory of Communication" Shannon focused on the problem of how best to encodethe information that a sender wants to transmit He also used tools in probability

theory, developed by Norbert Wiener They marked the nascent stages of appliedcommunication theory at that time Shannon developed information entropy as ameasure for the uncertainty in a message while essentially inventing the field ofinformation theory "The fundamental problem of communication is that ofreproducing at one point either exactly or approximately a message selected at anotherpoint.”

In 1949, in a declassified version of Shannon’s wartime work on the mathematicaltheory of cryptography ("Communication Theory of Secrecy Systems"), he proved thatall theoretically unbreakable ciphers must have the same requirements as the one-timepad He is also credited with the introduction of sampling theory, which is concernedwith representing a continuous-time signal from a (uniform) discrete set of samples.This theory was essential in enabling telecommunications to move from analog todigital transmissions systems in the 1960s and later

In 1951, Shannon made his fundamental contribution to natural languageprocessing and computational linguistics with his article "Prediction and Entropy ofPrinted English" (1951), providing a clear quantifiable link between cultural practiceand probabilistic cognition

4 Theory on Teamwork: Tuckman’s Teamwork Theory

Tuckman describes working with a team of social psychologists, on behalf of the U.S.navy The team studied small group behavior, from several perspectives In doing so,Tuckman reviewed 50 articles on group development and noticed that there were twofeatures common to these small groups: the interpersonal or group structure, and thetask activity From this he identified that groups evolved into teams via four commonstages

Firstly, an orientation, testing phase which often led to a period characterized by adegree of conflict This then generally resolved itself, leading to a more sociallycohesive phase Finally, groups settled to a functional phase, during which theyfocused on role-relatedness To summarize these four phases, Tuckman coined the oft-quoted terms: “forming”, “storming”, “norming” and “performing”

Tuckman’s teamwork theory is best illustrated on a graph which shows the linkbetween group relationships (the horizontal axis) and task focus (the vertical axis) Theoptimal or “performing” position is reached when relationships have developed withinthe group and it has started delivering with a clear focus on the task

However, Tuckman’s ideas clearly indicate that it takes time to reach the “performing”stage, and it’s normal for these teams to go through ups and downs as they developrelationships Particularly in the early period, which is perhaps why Tuckman called itthe “storming” phase!

The 4 Phases of Tuckman’s Teamwork Theory