In this chapter, you will see how individual consumers allocate their incomes among the various goods and services available to them. Given a certain budget, how does a consumer decide which goods and services to buy? This chapter will develop a model to answer this question. This chapter will also survey some of the recent insights about consumer behavior provided by the field of behavioral economics.
Trang 1Consumer Behavior 06
Trang 2• Utility is the satisfaction one gets from consuming a good or service
• Not the same as usefulness
• Subjective
• Difficult to quantify
Trang 3• Util is one unit of satisfaction or
pleasure
• Total utility is the total amount of
satisfaction
• Marginal utility is the extra satisfaction from an additional unit of the good
MU = ΔTU/ΔQ
Trang 4• As consumption of a good or service increases, the marginal utility
obtained from each additional unit of the good or service decreases
• Explains downward sloping demand
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10 8 6 4 2 0 -2
(2) Total Utility, Utils
(3) Marginal Utility, Utils
0
1
2
3
4
5
6
7
0 10 18 24 28 30 30 28
10 8 6 4 2 0 -2
Total Utility
TU
(1)
Tacos
Consumed
Per Meal
MU
] ] ] ] ] ] ]
Trang 6• Rational behavior
• Preferences
• Budget constraint
• Prices
Trang 7• Consumer allocates his or her income
so that the last dollar spent on each
product yields the same amount of
extra (marginal) utility
• Algebraically
MU of product A MU of product B Price of A Price of B
=
Trang 8LO3
0
$1
$2
Quantity Demanded of Oranges
$2 1
4 6
Quantity Demanded
Price Per
Orange
D O
6-8
Trang 9• Income effect
• The impact that a price change has
on a consumer’s real income
• Substitution effect
• The impact that a change in a product’s price has on its relative expensiveness
Trang 10• How people actually deal with life’s
ups and downs
• People judge things relative to the
status quo
• People experience:
• People are loss adverse
Trang 11• Consumers see any price increase as
a loss relative to the status quo
• Producers are reducing package size instead of raising prices
Trang 12• Consumers evaluate events in a
particular mental frame
• New information alters the frame in
which the consumer defines whether situations are gains or losses
Trang 13• Market transactions may be affected
by the endowment effect because:
• The seller has a tendency to demand a higher price
• The buyer has a tendency to offer a lower price