Yetwe go onprovingthatin redistributingtheweekend across theworkweek, our employ-ees findbalance and Semco makes money.In thatregardalone, we are an excellent business case study.. As w
Trang 1THE SEVEN-DAYWEEKEND
Trang 2iconoclast of real-world business
practices, still asking questions so basicthat they're as difficult and
relevant today as when he started
—FORTUNE
Ricardo Semler's favorite question is "Why?"
Whydo peopleroutinelybringworkhomeonthe
week-ends but never go to the movies on a Monday
afternoon?Whydowe needto sitatthesame deskeveryday?Whydowe havetofill outtimesheetsor
interviewed byourbosses but never getto interview
Forthe lasttwenty yearsSemler has been doing
a lotmorethan asking questions—he'sactuallybeenrunning a companyby breakingevery tenet in the
employ-ees to playhooky He tellsthem notto bother withgrowth plans Employees choose theirown salaries,settheirown hours,and have nojobtitles.
Ridiculous?Inefficient? Arecipeforchaos?
Per-haps But Semler's ideas work.They worksowell, in
fact,that hiscompany,Semco, has grown from $35
million inrevenueto$212million inthelast sixyears,
andeven with morethan3,000employees,ithas
vir-tuallynoturnover.Peoplecomefromaroundtheworld
tostudySemler'sradical management practices
If youfeel like work has taken over yourlife, TheSeven-DayWeekend is foryou It'sa manifesto that
proveswedon't have to be slavestothe
Trang 5THE SEVEN-DAY WEEKEND
Trang 8butwillstayinSemco'sheart forever
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Trang 9to those feisty pros without whom this book would
neverhave seenthelightofday:foremost RogerGittines,with
my editors Adrian Zackheim and Stephanie Land — where all
lastlybut neverleastly, HeatherSchroder, myagentatICM and
afriend forallseasonsofpublishing
At home, Fernanda, withthewarmestfactory-builtheartI'veseen,whocheerledwhentheteam waslosingand whoisin
Trang 10theprocessof redesigningmy ownheart She'sthe onlye-mailthatcomes withUn-attachments.
To myfour-year-old Felipe, anangel ofinspiration, who
picks up his toy computer and says he has to worknow The
To Curt, a firm handshake (and a peck on the cheek)acrossspaceandtimeforthefifty-yearanniversaryofSemco
—
Trang 12"SometimesI sitsandthinks,sometimesI just sits.'
—SATCHELPAIGE
never mind the cheese — who moved my weekend?
The next thingwe knowthecellphoneisringing, e-mailis ing up, and the fax machine is vomiting paper onto the floor
pil-Paradiselost. Welcometothe seven-dayworkweek.
I've got a much better idea, though, one that I've been
roadtestingnowformanyyears:theseven-dayweekend.Ifthe
workweekisgoing to slopoverinto theweekend — and there's
Trang 13no hopeof stoppingthatfrom happening — whycan'tthe
week-end, with its precious restorative moments of playtime, my
time,and ourtime, spilloverintotheworkweek?
weekendis alreadyhappeningat Semco, anunusual company
that 1*11 introduce you to in the pages ahead What you are
shudder,groan,andheavethebookacrosstheroom,I'llhasten
toaddthatit'salsoaroadmaptopersonalandbusinesssuccess
Wehave to find a betterwayforworktowork The seven-day
workweekisshapingupasa personal,societal,andbusiness aster Itrobspeople of passionandpleasure,destroysfamilyand
dis-communitystability, andsetsupbusinessorganizations to
The seven-day weekend approach is an alternative thatbridges thegap betweentheairytheoriesofworkplace democ-
anchor You're welcometo take the turnof phrase literally or
abol-ishingwork Aseven-dayweekend, howeverpleasant a fantasy
of endless strolls on thebeach, will mix worktime with sonaltimeinnew andpossiblydisconcertingways.Don'tworry,
FOREWARNING
Trang 14your laptop Your first reaction may be dismay at the loss of
your conventionalweekend; afterall, we naively define
week-endsasfreetime,personaldays, idleness But that definitionis
outdated.Thetraditionalweekend and workweeks endedlongago This book faces that fact and explores ways of making
work morefun,andoffinding abalancebetween work andvatepassions,sobothcanbesignificantlygratifying
Now Semco employs three thousandpeople workingin threecountriesinmanufacturing,professionalservices,andhigh-techsoftware Butevennow,Icontinuetohearthatourexperimentscould neverwork anywhere else. Yetwe go onprovingthatin
redistributingtheweekend across theworkweek, our
employ-ees findbalance and Semco makes money.In thatregardalone,
we are an excellent business case study Wefit neatly into any
MBAexamination ofsuccess
It's very simple—the repetition, boredom, and tion thattoomanypeople acceptasaninherentpartofworking
aggrava-canbe replacedwithjoy, inspiration,andfreedom
That'swhatIwishforeveryonewhoreadsthisbook
RicardoSemler
(Lyinginahammockwith a laptopandmylittle boy,
having fedtheducksata nearbypond)
Trang 15ANY DAY
i»m a catalyst, and that's why Iwas on a ten-hour Varig
makingsurethe tray tablewasinanuprightandlockedpositionforlanding
Youreadthat correctly thefirsttime—catalyst By
I handlethe role isbybroachingweirdideas andaskingdumb
questions Strictly speaking, I'm a highly evolved CEO, as in
"ChiefEnzymeOfficer."
Trang 16As was makethe themomentI
casu-allysaid tomy Semco colleagues, "Ibetwe cangetthephone
number of the Rockefeller Group by calling information It
must belisted,don'tyou think?"Itwas Like agood enzyme, I
evenoffered todialthenumber,too, sinceIwas perched onthefrontedge ofmydesk, afavoritespotthatallows metoget to
myfeetquicklyto end meetingsthatstarttodrag
"Oh,Mr Mirante,you mean," thecompanyoperatorsaidwhenIblandlyaskedthenameofCushman &Wakefield'spres-
CushmandCWakefieldisthecommercialrealestatearmoftheRockefellerGroup When ArthurMirante'ssecretarypickedup
reason that worked magic — maybe she had a secret fantasy
Presi-dentMirante himselfwas ontheline.
didn't have a clue about me or my agenda I explained who I
was —leavingoutthebitaboutbeinga catalyst— andsuggestedthatwe gettogetherface-to-face to discuss abusiness proposi-
Now,standinginthecabrankatJFKAirport,havingbeen
strandedbyano-showlimodriver, Iexperiencedmylatestpang
ofmisgivings: "Cushman &Wakefieldisgoingtoagreeto
part-nerwith an obscure Brazilian company? Get serious, Ricardo.Thisisoneweirdideathat'sabouttofizzle."
Trang 17track for my trip through Queens to midtown Manhattan. I
askedthecabbie toturn itdown,buthecouldn'thearmeoverthe noise Earsringing, Igotouton FifthAvenue, wended my
way past the famous ice-skating rink (in springtime
world'slargest realestatemanagementfirms
pastthe securitydeskwithoutstopping, affectingthebearingof
aRockefeller scion(RockyRicardo?), alittlegameIusedto playprior to9/1 1 Iwasprettygoodatlookinglike Iknew where I
was going; guards rarely stopped me for ID or destinationchecks.(Alas,those daysareoverintheUnitedStates.)Theele-
vatorrideto thethirty-sixthfloorgavemejustenoughtime toreviewmy predicament withouttriggering full-fledgedqualms
property managers, Iwas abouttoproposethatSemco, a
Rockefellerfamilytohandle thenitty-grittybusiness offacility
managementinBrazilandtherestofLatinAmerica
Iintroducedmyselftothe receptionistand momentslater
beenwisetowearjeansanda blazer The doubtsabout my tirewerealmost instantlyreinforcedwhenintothe officesuite
at-strodeArthur Mirante II, tallandstylishlydrapedinanelegant,Italian-designersuitthatreeked ofmanyfittingsbycadresofat-tentive artisans
His firmhandshake and warm, opensmileputmeatease
ANY DAY H
Trang 18reminded myself was supposed be andso,presumably,washe.Inoticedthathegavemyjeansaquickside-
waysglanceofappraisal.Webanteredafew moments aboutnotusually settingup meetings based onathree-minutephonecall,
orflyingtenhours onthesameflimsy pretext,andthen quicklygotdownto business Isummarized myproposal,emphasizing
Tm sorry you came all the way for this, then," he said
mainlysupportsourotherrealestateinterests."
out ofitin Brazil.Miranteaskedif Ireallywouldn'tbe moreterestedin thebrokerage business I confessedthatmy knowl- edgeofrealestate startedand ended with buying my home Withthattheexecutive shrugged and took me to seehis
in-facilitymanagementpeople.Afterward,Isuggestedthateach of
usput up$2,000 tocoverthelegalexpensesofestablishingtheventure We'd be fifty-fifty partners Arthur agreed, we shook
hands, andoff Iwentin ahurryto pickup tickets to theNew
YorkPhilharmonic,havelunchwiththewriter Peter Carey,andhitthelegendary Strandbookstoreforthreehoursofbrowsing
That wasAprilof 1993.Ayearlater,theSemco Cushman
&Wakefieldjointventureemployed 150 peopleanddid$4
revenues ofmorethan $65 million
Trang 19Why amItellingyouthis story,muchlessstarting abook
and unlikely combination Staid, proper, blue-blooded
Cush-man & Wakefield united with casual, off-the-wall, planning
ButI contendthestrangenessis itsstrength There'sresiliency,
flexibility, andsustainability totheventure thatwould be
lack-ingin amore conventionalpairing
buried the better off we all will be Incendiary words, yet
jointventuresthatIwilldescribe shortly,suggests that the
nearly as socially disruptive as might befeared at first. Onthecontrary,thepathSemcohasbeenblazingformorethantwenty
years has led to an unprecedented record of innovation,
command-and-control management practices that cause much laborunrestandpersonalmisery,fromthetopto thebottomofmanyorganizations
Oneoftherecurringthemesofthisbookistheneed —theabsolute necessity—to give up control in order to cope with
changes that are transforming the way we live and work As
counterintuitiveasthatsounds,itdoes notcontradict the rienceandvaluesatthecoreoffreemarket,democraticcapital-
expe-ANY DAY H
Trang 20ism Idontwantto speakforArthur Mirante,whoisindeedan
excellent friendand wonderfulpartner,butitseems tomethat
entrepreneurial instincts He was willing to take a chance —togiveupcontrol.Isn'tthatwhatentrepreneurs do? They'reflexi-
havefun
But many entrepreneurs— be they leaders of great orsmallenterprises—can'tbringthemselvestoletgo Theyproba-bly wouldhave shown me the door, and turned away from a
$65 million venture I believe the obsession with control is adelusionand, increasingly, a fatalbusinesserror The more we
grabforit,themoreit slipsaway,andevermoredesperate
mea-sures are applied, spawning Enrons,WorldComs, andhosts of
andharsher, what'slostisthe centralpurpose ofthe business,
any business—a satisfying, worthwhile life for those involved
andareasonablerewardfortheirinvestmentandhardwork.
The seven-dayweekendisSemco's wayofgettingout ofthecontrolbusinessand backto ourcentralpurpose
NearlytwentyyearsagoaprominentBrazilianpoliticianinvited
me to the far north of Brazil for a conference SenatorJose
Trang 21asasoap salesman Bythe met he
Ispoke attheconferenceforan hour about Semco andits
unusualpractices,andthen SenatorMacedo openedthe
his shoulder atthehundreds of peoplewhofilled the hot,
hu-midauditoriumandasked, "Mr Semler, beforeansweringotherquestions, can you please tellus what planet you're from?" Ittookseveralminutesfortheroomtoquietdown, andIcanstill
Incaseyou'retemptedtoaskthesamequestionafteringafew morepages ofthisbook,Isuggestthatwefirstpursue
read-anotherlineof inquiry thatmightprovemore helpfulandless
inflammatory.ThequestionthatIhaveinmindis,whatisSemco?
answer If you ask me to describe it in conventional businessterms, I'dhaveto admit Ihave noideawhatbusinessSemco is
Once yousaywhatbusiness you'rein,youcreateboundariesfor
youremployees,yourestricttheirthinkingandgivethemasonto ignore newopportunities "We're not inthat business,"
rea-they'llsay.
Insteadof dictating Semco'sidentity, I letour employees
shape itwiththeirindividualefforts, interests,andinitiatives.
Youprobablydon'tlikemyanswer,andIdon'tblameyou
I'll try again from another angle Instead of explaining what Semcodoes, I'lltake arunatwhatitdoesn't do
ANY DAY
Trang 22Semco hasno official structure It has no organizational
two-year or five-yearplan, no goal ormission statement, no
long-termbudget The company often does not have a fixed CEO.
There's no humanresources department There areno career
ap-provesreports orexpense accounts.Supervision ormonitoring
Mostimportant,successisnot measuredonlyin profitand
growth
Strange, eh?My summary may make Semco sound likea
company with anoffbeatmanagementstylethatwouldn't
what makes us tick. The visitors are curious about Semco causetheywant what wehave— huge growthin spiteofafluc-
be-tuating economy, unique market niches, rising profits, highly
its annual revenue between 1994 and2003 from $35 million a
year to$212millionwhenI—thecompany'slargestshareholder
—
rarely attendmeetings andalmost nevermake decisions They want to know how my employees, with a show of hands, canvetonewproductideasorscrapwholebusiness ventures
Trang 23This book will the
andpracticesthatmake Semco oneof the world'smost unusual
workplaces.Be warned — manyofourbasictenetsflyinthe face
of eventhemostprogressivebusinessownersormanagers Our
"architecture" isreallythesumofalltheconventional businesspracticesweavoid
It's our lack of formal structure, our willingness to let
It's our insistence that workers seek personal challenges
It'sour commitmenttoencouraging employeestoramble
ideasand newbusinessopportunities
It's our philosophy of embracing democracy and open
beinvolvedinchoosingtheirownleaders?Whyshouldn't they
managethemselves?Whycan'ttheyspeakup —challenge,
ANY DAY H
Trang 24RELINQUISHING CONTROL
Semler, foundedin 1954 It startednot long afterhe movedtoBrazilfrom Argentina, having emigratedbefore that from his
nativeVienna.Hepatenteda centrifuge forseparatingoils,and with that started his own small machine shop, choosing its
name from a contraction of Semler & Company Soon Semco
wasa$2 million ayearbusiness.Then, inthelate 1960s,mytherformedapartnershipwith two Britishmarine pump man-
fa-ufacturers,and Semcoquicklybecame a majorsupplier to theBrazilian shipbuildingindustry
Forthenexttwenty-fiveyears,Semcobuiltmarine pumps, anditsname became synonymous withtheshippingindustry.It
could also have been synonymous with rigidity and tradition
spent many youthful years in a rockband and one miserable
summer asan interninSemco's purchasingdepartment After
this? How can I stomach yearsof babysittingpeople to makesurethey clockinontime?Whyisthisworthdoing?"
WhenItoldmyfatherabout myqualms,hereassuredme
with"that'llpass,young man,"or"I,too,was oncelikeyou."Of
coursethat only madematters worse Instead, Ibeganto
won-der if it was possible to foster change by creating an entirely
newkindoforganization
Trang 25The answer
principle—relinquishing control in order to institute true
democracyatSemco Andthatisverycomplicatedindeed.
Con-vincedthatmyfamilywouldn'tletmehave free reinatSemco,
Ispentayearinvestigating afalteringladdermanufacturer.Iwas
danger-ousventure before I made a commitment to family interests
OnthedayIwas to sign the finalpapers toacquire theladder
After much debate and negotiation, we agreed that I'd
at Semco tookthe news seriously Clovis Bojikian, today one
of five senior Semco managers and our venerable human
resourcesguru, remembers comingto Semco foran interviewshortlyafterItookover
"Theyput mein aroom, and aboyarrived," Clovis saysnow "I thought he was a messenger He was about my son'sage.Hesatdown andstarted toaskmequestions,anditwasRi-
cardo Semler."
senior managers outright A risky
move that I felt was necessary to
quickly implement reforms
with-out foot dragging from the
en-trenched executives I then spent
the next two decades questioning,
WORK-ERSCANVETOADEALOR
CLOSEAFACTORY WITH A
SHOWOFHANDS.SEMCO
PERCENTA YEARANDHAS
ANY DAY H
Trang 26today, i can ho nestly say thatourgrowth,profit,andthenumber of people we employ are secondary concerns Out-
quan-tify our business These are the yardsticks they turn to first.
That'sonereason we'restillprivately held Idon'twant Semco
waltz that startseachday with an openingbell and ends with
thethump ofthe closinggavel
Thanks, but nothanks Wegenerate enoughof our own
cash,andwe'regrowingnearly40 percentayearwithoutpublicinvestment Yes, we're successful by market standards—we've
Butthatsuccessmeanslittletomeif it'smeasuredonlyinthoseterms Sure,it'swonderfultohavemoney.Yetitdoesn'tchange
work, and performingajobdayafterday
The principles we nowpractice have resultedin
tremen-dousgrowth:Semcohasgone from myfather'speakof $4
ninety employees have increased to nearly three thousand
technology without givingup anyearlierbusinesses
Trang 27Semco workers make moneyforthecompany andtakea
good chunkof itfor themselves in a profit-sharing plan Most
important, they make it the kind of organization that people
ger-manetoanyorganizationwhereflesh-and-bloodrealitiesofthe
organization is irrelevant—that's why Semco practices have
largeandsmallcompanies aroundtheworld
notbecauseit'stoo bigtomanageorbecause I'vesteppedback
toofarfromday-to-dayoperations Idon'twanttoknow where Semcois headed Itdoesn't unnerve meto see nothing onthe
Fortunately, my convictions haveborne results that
busi-ness people value, and more important, can understand:sustainability productivity, profit, growth, and new ventures
employ-ees areencouragedto establishtheirownsenseofbalance.Andthe increasinglypopular concept ofwork/lifebalance
is not all that we seek Balance also ensues when people aregiven roomto explore so theycan findout where their talents
goalsofthecompany Once employeesfeelchallenged,
ANY
Trang 28profit and growthforthe organization That'swhattheSemco
tencompanies,giveortake.I'mnotsure,because theycome and
go;we'vehadaminimumoffivefortwentyyears.WealsohavesixInternet companies,sowecould claimsixteenunits,butwe
don'tknow how manyof thosewillsurvive,orinwhatform
Attheriskofoffering a description,Semcoisafederation
ofbusinesseswith aminimum commondenominator What Imeaniswe are not monolithic, yet there are common themes andthreads uniting us All our business units arehighly engi-neered, premiumprovidersand marketleadersintheirniches
Wehaven'tventuredintoanyofthem bychance
movedintoindustrialmixers,and now producesonly high-tech
mixers usedforpharmaceuticalsandatcandyfactories
Balti-moreAir CoilintheUnitedStates Essentially,we makecoolingtowersforcommercialproperties.The thirdcompany isCush-
Trang 29billion world leader in facility management to
propertieslikehospitals, airports, hotels,and hugefactories
world'spremier environmentalconsulting companies
outsourcingof HR activities for large companies; and
Semco-RGIS,ourinventorycontrol firm
came tobepartofthesamebusiness Buta closerlookwillveal ahiddensynergythatsatisfiesthree basiccriteriawhen we
re-consider a new venture First, we lookfor complexity, which
usuallymeans"highlyengineered."Everything hasahigh entrybarrierofcomplexity.Ifanewbusinessisn't difficultforusand
forothers tobreakinto,then we're notinterested
Second,we demandthatineach ofourmarkets,we bethepremium player We want to offer a high-end product or ser-
pro-vide the premium that stretches what the customer will pay
makes us amajor playerinany given industry Tous, thislowsnaturallyfromthefirsttwo requirements.We wantto be
fol-only in businesses where our disappearance would cause our
disheartenedcustomerstocomplainloudly.They'dsurvive,butthey'dhave substantialdifficultymovingon
ANY
Trang 30EMPLOYEESMUSTBE FREE
TOQUESTION,TOANALYZE,
and
meetthesecriteria,and weleveragethe
powerof ourunits For example,
Wal-Marthas graduallybecomeacustomer
of four ofourunits— we counttheirventory, manage their cooling towers,administer their buildings and ware-houses,and conduct environmentalsiteinvestigationand reme-diation
us Thepoint of entry may change,but ourobjective remainsthesame —synergy
Whicheverunit serves asthepointof entry,it soon finds
businessopportunitiesforthe others.Signingon withaclientis
usually our biggest hurdle, since we are more expensive than
our competitors Once a customer is on board, however, we
rarely have operational problems, we rarely abandon a tomer, and they rarely leave us Repeat customers represent
cus-some 80percentofourannual revenue Ican count on mygersthenumberofclientswhohavedroppedusintwentyyears
fin-ofbusiness
THE WHYWAY
Trang 31Askit allthe time,askitanyday,everyday,andalways ask
itthreetimesinarow
This doesn'tcomenaturallyPeople areconditionedto
re-coil from questioning too much. First, it can be perceived as
rude Second,itcanbedangerous,implyingthatwe're ignorant
mayturn outtobeincorrector incomplete Last,management
is usuallythreatenedbythe prospectof employees who
or pat answers that have resulted from what I call "calcified"
thinking, thatstateofmind where ideashavebecomeso
hard-enedthatthey'renolongerofanyuse Employees must befree
to question, to analyze, toinvestigate; andacompany must be
keyto longevity,growth,andprofit
therefore of essence When I tell my four-year-oldsomething
isnosolutionbuttobuy him anicecream
Thus it is at Semco meetings Sometimes they are like
scenesfrom anoverly artsy foreign film— we address the same
subject again and again The angles are quirky and the focusfuzzyWeaskwhyrepeatedly.Andnothinggetscarvedinstone.That'sbecauseasacompany wehate writtenplans.Peoplewill
followaplanlike aPied Piper—mindlessly,with no thought as
ANY DAY
Trang 32At Semco, we often jot down generic ideas and broad
numberssowe canvisualizethedimensions of anew product
originalnotes That way we cannotfall intothe trap of "fixedassumptions."Itforcesustoreconsiderallthevariables
When anexecutiveisnewto Semco, he or shewilloften
stammer: "Butwe already decidedthatat thelastmeeting," or
"Why are we goingover this again,instead of forging ahead?"I'm sure it's frustrating for them But when they watch theprocessunfold,andiftheylistento their colleaguesaskingwhy,
they'reroaringdownthewhyway withtherestofus
Inthe 1990s, ourphilosophies, practices, andhigh speed
people have written tous, curious about Semco, and hundreds
BBCtelevisionand dozensof otherTV programshaveprofiled
us I'vegivennearly threehundredspeechestocompanies, ferences, charitablegroups,youthgroups,anduniversitiessuch
con-as Stanford, Harvard, MIT, the London School of Economics, and INSEAD Semcoisacase studyat 76universities, andtexts
ofourorganizational practices arerequired readingat271otherschools Sixteen master's and doctoral candidates have made Semcothe subjectoftheir theses
And the first book about Semco, Maverick, was on
Trang 33copies even though we had yet to really prove ourselves, letalonedemonstratestayingpower.
ButthepointI'mmakingisthatallofthisdemonstratesa
democracyintheworkplace —well,oftenthosestarry-eyed
andin the pursuitand attainmentof personal happiness? Andforthe third consecutivewhy, why do organizations and their
leaders cling toa rigidformofcommand andcontrol thatisat
plentyofmoney Butletthewhyslingerandripen.Theanswers
—
ormore whys —will comeinduecourse We needtofirstwalk
Semcoway Oh,didIforget tomentionthatamongthosethings
Semco doesn't do is a Monday to Friday workweek? If rockclimbingismoreinvitingonaWednesday morningthanabud-get planning meeting, then break out the rope and pitons If
than permission to play hooky It's about creating an phere and culture that grants permission to employees to be
atmos-men and womeninfullforseven days aweek Whyshouldthe
ANY DAY
Trang 34fulfillment,and freedom stop thingMonday morning
parkinglotwhensheorhegoestowork.It'salousywaytolive
andalousywaytowork.
what Semco does do, I can saywe've changed the way work
works and improvedthe qualityofourlives— andsocanyou
Whydoes aweekendhavetwodays?
Trang 35SUNDAY
Form newhabits.
sometimes at business workshops thatIconduct,Iaskparticipants towritedown whattheywouldratherbe doingat
thatmoment.I'veneverhad someonewrite: "Nothing.Isigned
time."Theyalways writefishing,golfing,playingwiththekids,
digginginthegarden,orevenansweringe-mail
Butshouldn'ttheysaytheworkshopistheonlyplacethey
wanttobe?Whyis itagiventhatworkisthelastthingsomeone
it isthatlamentationthat hintsatan answertothese questions
Trang 36Freedom an empty word without "free don't mean
chore time, errand time, homework time Free time must be
unencumbered byato-dolist It isepitomized byidleness, erwise time is notfree if itbelongs to something or someone
oth-else. Robbed ofidleness, freetimeisstripped ofits restorativepowers
Workisso intense these days, so all-consuming thatit is
the archenemyof freetime Itlooms like adarkcastle onthedistant horizon, symbolizing oppression My workshop ques-tion taps an instinctive awarenessofthatfactandgenerates an
almost romantic longingfor free time and a preference to be
somewhere else evenif itmeans also forfeitingidlenessin the
formofaweekendoff thatisactually aweekend onsteroids
Consequently,we no longergraspthe differencebetween
andaction-oriented Ifyou goto thebeach,youdon'tspendthe
walk-ing, collectingseashells, swimming, fretting about your tan or
youroverexposureto the sun.Mostof us have tokeep oneeye
on ourchildrenwhileslatheringonsunscreenandplanning
There'snotrueopportunityto sitback, relax,andletthemind
wander That's too bad An idle,
wan-dering mind is not the devil's
play-ground, as the Puritans believed, buta
contemplation Even when we set
WE NOLONGER GRASP THE
DIFFERENCEBETWEEN
Trang 37weekends aside to do what we want, we often spend most ofSaturday and Sunday engaged in chores, personal tasks, and
otherobligations Inmybook,that'sstillwork —you'rejustnot
gettingpaidforit,andyou'recertainlynotrelaxing
Weinsistthatspendingqualitytimewith ourfamilyisthenumber onepriority And astudy donein2001 would seemto
backthat up.Itreportedthatkidsbetweentheagesofthreeand
twelve spentthirty-one hours a week with their mothers and
twenty-threehours withtheir fathers.They had moretimewith
Is thisthe kind ofqualitytimewe hadin mind? Are anyof usbetter off forit?
into the gaps between weekend activities. We can work at
home, betrackedon ourcellphonesatthebeach,readreportssent tous anywherevia e-mail.Technologyhasmadeusacces-
re-spectfortheweekendorforthe sanctityofaSundayafternoon
on andatelltalebeeping announces ane-mailwith an
SUNDAY
Trang 38believewe must makedeliberateeffortstobeatitback.
Chang-ingtheway work worksisthewayto go.People shouldbe
ofaworkweek andaweekend, anddividetheseven daysamong company time, personal time, and idleness (free time) Then
they shouldlookformoreefficientwaystomanagetheirtime.Insteadofwastingitinrushhourtraffic,rearrangeyoursched-ule towork when most other people don't Run errands on aquietMonday,particularlyifyouVespentyour Sunday answer-inge-mail
much moreproductiveworker.Itwillultimately benefit zationsbecauseemployeeswillfindequilibriumin theirprofes-
busi-ness successandgaining competitive advantage
Toputitanother way, peoplewhohave learnedtoanswer
e-mails on Sundayevenings alsoneedto learnhowtogo to the
discover that happiness, contentment, and inner peace do not
come from joining the rat race in order to acquire DVD
recorders, big screen TVs, cable hookups, expensive cars, and
Trang 39bighouses, much less private helicopters and pilots Even so,
I'mnot preachingantimaterialism.Wedo,however, desperately
needa betterunderstanding ofthepurposeofwork, andto
or-ganize theworkplace andthe workweekaccordingly.Without
onesideandknee-jerkprofiteeringonthe other
noth-ingwillgetdone." Butthat'snotgoingtohappen;peoplewant
towork when workisnot theenemyof personalfreedom and
legitimate self-interest Let's sayyou declare every day a
Sun-day,andleavepeople alonewiththeirtoysandaccessories.You
wouldn'tbegrantingthem automatic peace andcontentment
The lackof challenge, meaning, and purpose would be
future—justdon'taskthemtodoit allthetimeand withoutthe
freedomtosay, "Now,Ineedtimeforme."
week-endisthatbyredesigningthe architectureoftime,wecanmake
Sinceworkissoubiquitous,wehaveto findwaystomake
it fulfillingandtocurbitspropensitytosuckupalltheavailable
hours Let's startby borrowingatermthat'susually associated
SUNDAY
Trang 40with Easternreligions—symbiosis Roughlyspeaking itmeans
"alivingtogether,"andimplies that thecombinationismutually
beneficial,ifnot downrightblissful. Forinstance,the"work" of
a Tibetan monk exists symbiotically with his intimate beliefsandsense of purpose Now there's ahappy, contentedman, at
peacewithhimselfandtheworld around him —orsoitseems
WhileImay not be sureaboutthemonk'ssoul, I amtainthatweallneedthatkindofsymbiosis.Firstwehaveto face
cer-upto thetechnological changesthathave occurredandnize dailylife with theminmind.Sociologistsmightarguethateliminatingfixeddaysandevents andcreating aworldof con-stantand sudden change would makepeopleinsecure,perhapsunhinged.Buta seven-dayweekend(andimplicitlyaseven-day
reorga-workweek) doesn't mean that the regular Sundaylunch with
theparentswillcease toexistorthatweekly Masswillbe on
they'dlike to cancel The rest ofthe time, they'll create otherfixedeventslike Marcio Batoni,the CEOofSemco RGIS,who
hasaregularTuesdayafternoonmoviedatewithhiswife.Semcoisbuckingnot onlythe traditionalbusinessmodel,
we're resisting a code of behaviorat thevery core ofWestern