• Basic training — review LANs, WANs, Cisco hardware and software, TCP/IP, and network design • Switches and routers — learn to manage and troubleshoot Cisco switches and VLANs, STP,
Trang 1• Switching with Cisco Switches
• Routing with Cisco Routers
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switches
Silviu Angelescu has been a network and software engineer, consultant,
and technical trainer for more than a decade at various high-tech companies
and academic institutions Currently an engineer and trainer at NetApp,
he has worked for Computer Associates, CGI, Dawson College, and the
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• Basic training — review LANs, WANs, Cisco hardware and software,
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• Switches and routers — learn to manage and troubleshoot Cisco
switches and VLANs, STP, port trunking, Ether-Channel, VoIP,
routers and routing protocols
• Going wireless — plunge into wireless communication concepts
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Unified Wireless Networks architecture
• Feel secure — study network security threats, best practices,
access control lists, managing firewalls, and more
• A wide net — learn about wide-area network connection types,
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Trang 2Start with FREE Cheat Sheets
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Trang 4CCNA ® Certifi cation All-in-One For Dummies ®
Copyright © 2010 by Wiley Publishing, Inc., Indianapolis, Indiana
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Trang 5About the Authors
Silviu Angelescu is a network and software engineer, consultant and
technical trainer, specialized in data networks, storage networks and virtualization He has worked as network and software engineer, consultant and corporate trainer for more than ten years at various high-tech companies and academic institutions, such as, Network Appliance (NetApp), Computer Associates (CA), CGI, Dawson College, and the University of Montreal Silviu also ran a consulting business for training organizations, designing, developing, and deploying scheduling software and network services He graduated in Computer Science at the University of Montreal and is currently an engineer and trainer in the Research Triangle Park, in North Carolina, USA
Andrew Swerczek is a network engineer, computer lab instructor, and
technical writer with over twenty years experience in the Information Technology fi eld He has worked for various governmental agencies and contractors including the US Department of Defense and Wang Laboratories
Andrew has achieved many IT industry certifi cations such as CCNA, CNE, CNA, CIW, DCSNP, NACA, FCA, IBA, i-Net+, Network+, Server+, and A+ He is a graduate from the London School of Journalism, owns a small business, and currently resides in the Harz Mountains region, in Germany
Trang 7Author’s Acknowledgments
I would like to thank Katie Feltman, Pat O’Brien, John Edwards, and Bruce Tomlin: thanks for your hard work, support and patience A lot of work goes into publishing and producing a book: I want to thank everyone at Wiley who worked behind the scenes to keep this project on track and make it happen
I also want to thank Andrew Swerczek for his hard work and contribution to this book: Chapters one to fi ve in Book II, Chapters one to four in Book VI, Chapters one to four in Book VII Thanks also to Ed Tetz for his contribution:
Chapters two to fi ve in Book V
Trang 8Publisher’s Acknowledgments
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Trang 9The logo of the CompTIA Authorized Quality Curriculum (CAQC) program and the status of this or other training materials as “Authorized” under the CompTIA Authorized Quality Curriculum program signifi es that, in CompTIA’s opinion, such training material covers the content of CompTIA’s related certifi cation exam.
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Trang 11Contents at a Glance
Introduction 1
Book I: Networking Basics 3
Chapter 1: Introducing Computer Networks 5
Chapter 2: The OSI Reference Model 15
Chapter 3: Introducing the TCP/IP Protocol Suite 25
Chapter 4: Data Encapsulation 41
Chapter 5: Binary, Hexadecimal, and Decimal Numbering Systems 49
Chapter 6: Local-Area Networks (LANs) 63
Chapter 7: Introducing Wide-Area Networks (WANs) 85
Chapter 8: Introducing Wireless Networks 93
Chapter 9: Network Design 99
Chapter 10: Introducing Cisco Hardware and Software 111
Book II: TCP/IP 165
Chapter 1: Introducing TCP/IP 167
Chapter 2: TCP/IP Layers and Protocols 187
Chapter 3: IP Addressing 213
Chapter 4: Subnetting 231
Chapter 5: Internet Protocol Version 6 (IPv6) 261
Book III: Switching with Cisco Switches 289
Chapter 1: Introducing Layer 2 Switches 291
Chapter 2: Managing a Switch Using Cisco IOS 313
Chapter 3: Controlling Network Traffi c with Cisco Switches 369
Chapter 4: Spanning Tree Protocol (STP) 385
Chapter 5: Virtual Local Area Networks (VLANs) 415
Chapter 6: Voice over IP (VoIP) 445
Chapter 7: Troubleshooting a Switch Using Cisco IOS 455
Book IV: Routing with Cisco Routers 503
Chapter 1: Introducing Layer 3 Routers 505
Chapter 2: Managing a Router Using Cisco IOS 517
Chapter 3: Network Routing 567
Trang 12Chapter 4: Routing Information Protocol (RIP) 587
Chapter 5: Enhanced Interior Gateway Routing Protocol (EIGRP) 607
Chapter 6: Open Shortest Path First (OSPF) Protocol 625
Book V: Wireless Networks 645
Chapter 1: Introducing Wireless Networks 647
Chapter 2: Wireless Local Area Network (WLAN) Security 665
Chapter 3: Wireless Local Area Network (WLAN) Operation Modes 675
Chapter 4: Managing Cisco Wireless Local Area Networks 691
Chapter 5: Confi guring Cisco Wireless Local Area Networks 701
Book VI: Network Security 715
Chapter 1: Network Security Basics 717
Chapter 2: Introducing IP Access Lists (IP ACLs) 735
Chapter 3: Introducing Network Address Translation (NAT) 763
Chapter 4: Introducing Virtual Private Networks (VPNs) 785
Book VII: Wide Area Networks (WAN) 805
Chapter 1: Wide-Area Networking Basics 807
Chapter 2: HDLC (High-Level Data Link Control) Protocol 823
Chapter 3: PPP (Point-to-Point Protocol) 831
Chapter 4: Frame Relay 855
Appendix A: About the CD 881
Appendix B: Cisco CCNA Exam Preperation 885
Index 897
Trang 13Table of Contents
Introduction 1
About This Book 1
Foolish Assumptions 1
How This Book Is Organized 2
Icons Used in This Book 2
Where to Go from Here 2
Book I: Networking Basics 3
Chapter 1: Introducing Computer Networks 5
Purpose of Computer Networks 5
Network applications 6
Operation Flow of Computer Networks 7
Topologies of Computer Networks 10
Chapter 2: The OSI Reference Model 15
Introduction to the OSI Reference Model 15
Seven Layers 15
Layer 7: Application 16
Layer 6: Presentation 17
Layer 5: Session 17
Layer 4: Transport 17
Layer 3: Network 18
Layer 2: Data link 18
Layer 1: Physical 19
Benefi ts of the OSI Reference Model 19
Chapter 3: Introducing the TCP/IP Protocol Suite 25
Introduction to the TCP/IP Protocol Suite 26
Layer 7: Application 26
Some TCP/IP protocols at Layer 7 26
Some TCP/IP software applications at Layer 7 27
Layer 6: Presentation 27
Some TCP/IP protocols at Layer 6 27
Some TCP/IP software applications at Layer 6 28
Layer 5: Session 28
Trang 14CCNA Certification All-in-One For Dummies
xii
Layer 4: Transport 28
Connectionless transport 29
Connection-oriented transport 29
The most common TCP/IP protocols at Layer 4 29
TCP fl ow control 29
UDP simplicity 32
TCP/IP ports 32
Layer 3: Network 33
Some TCP/IP protocols at Layer 3 34
Hierarchy of IP addresses 34
Layer 2: Data Link 36
Some TCP/IP protocols at Layer 2 37
Address resolution 37
Layer 1: Physical 37
Chapter 4: Data Encapsulation .41
Introducing Data Encapsulation 41
Chapter 5: Binary, Hexadecimal, and Decimal Numbering Systems 49
Decimal Numbers 50
Binary Numbers 51
Hexadecimal Numbers 53
Numbering systems notation 56
Bits, nibbles, and bytes 56
Converting binary to hexadecimal 57
Converting hexadecimal to binary 58
Chapter 6: Local-Area Networks (LANs) 63
Introduction to Local-Area Networks 63
Ethernet Networking 63
CSMA/CD protocol 64
Duplex communication 65
Ethernet Standards 66
10-Mbps Ethernet (IEEE 802.3) 66
Fast Ethernet (100-Mbps) 68
Gigabit Ethernet (1000-Mbps) 70
10 Gigabit Ethernet (10000-Mbps) 73
Ethernet in the OSI Model 75
Data link layer 75
Physical layer 78
Chapter 7: Introducing Wide-Area Networks (WANs) 85
Introducing Wide-Area Networks 85
Dedicated Leased Line Connections 86
Advantages of leased lines 86
Disadvantage of leased lines 86
Dedicated leased line protocols 87
Trang 15Table of Contents xiii
Circuit-Switched Connections 87
Advantage of circuit-switched connections 87
Disadvantages of circuit-switched connections 87
Circuit-switched connection protocols 88
Packet-Switched Connections 88
Advantages of packet-switched connections 88
Disadvantage of packet-switched connections 89
Packet-switched connection protocols 89
Cell-Switched Connections 89
Advantages of cell-switched connections 89
Disadvantages of cell-switched connections 90
Cell-switched connection protocols 90
Chapter 8: Introducing Wireless Networks .93
Wireless LAN (WLAN) 93
Wireless WAN 93
Benefi ts and Costs of Wireless Networks 94
Security Risks 94
Service set identifi er (SSID) 95
Wired Equivalent Privacy (WEP) 95
Wi-Fi Protected Access (WPA) 95
MAC address fi ltering 96
Chapter 9: Network Design 99
Cisco Hierarchical Network Model 99
Core Layer 99
Highly available core 100
Distribution Layer 103
Access Layer 105
Benefi ts 105
Specialization 105
Scalability 106
Limitation of problem domain 107
Chapter 10: Introducing Cisco Hardware and Software 111
Introducing Cisco Products 111
Cisco software 112
Cisco hardware 114
Introducing Cisco Device Confi gurations 115
Startup confi guration 115
Running confi guration 115
Meet the Cisco IOS User Interface 116
Cisco IOS command-line interface (CLI) 116
Cisco IOS graphical user interface (GUI) 130
Trang 16CCNA Certification All-in-One For Dummies
xiv
Book II: TCP/IP 165
Chapter 1: Introducing TCP/IP 167
TCP/IP communication 168
We pioneered this 168
Components of TCP/IP 169
Introducing the major TCP/IP layers and protocols 174
Demystifying data encapsulation 180
Chapter 2: TCP/IP Layers and Protocols .187
Information Exchange through the OSI Layer 188
OSI Layers and Protocols 190
The physical layer: Layer 1 190
The data link layer: Layer 2 193
The network layer: Layer 3 197
The transport layer: Layer 4 202
The session layer: Layer 5 204
The presentation layer: Layer 6 205
The application layer: Layer 7 205
TCP/IP Layers and Protocols 207
The network access layer: Layer 1 208
The Internet layer: Layer 2 208
The host-to-host transport layer: Layer 3 208
The application layer: Layer 4 208
Chapter 3: IP Addressing .213
The Purpose of IP Addresses — It’s All about the Delivery 213
The Hierarchy of IP Addresses — Who’s in Charge? 214
Network and host addressing 214
Classes of IP addresses 215
Other reserved addresses 219
Understanding network ID, host ID, and subnet masks 220
Private IP Addresses — We Reserve the Right 222
Broadcasting — Shouting to the World! 223
Data-link Layer 2 broadcasts 223
Address Resolution Protocol — ARP’s on the Case, Sherlock! 225
The purpose of ARP 226
Proxy ARP 226
And what about RARP? 226
Chapter 4: Subnetting 231
Subnetting Basics 231
Purpose of subnetting 232
Subnet masks 234
Creating subnets 235
Subnet mask, network ID, host ID, and broadcast IP 236
Classless interdomain routing (CIDR) 236
Trang 17Table of Contents xv
IP Address Class and Subnet Mask 239
Class C IP address subnets 240
IP subnet zero 240
Host addressing assignments 241
Class B IP address subnets 243
Class A IP address subnets 245
Variable-Length Subnet Masks (VLSMs) 250
Purpose of VLSM 250
VLSM design guidelines 252
Optimizing IP addressing with VLSM 253
Summarization 253
Summarization investigated 254
Summarization and VLSM 255
Chapter 5: Internet Protocol Version 6 (IPv6) 261
Internet Protocol Version 6 (IPv6) 261
The Benefi ts of IPv6 263
Introducing IPv6 Addressing 264
IPv6 address notation 266
Confi guring IPv6 270
Address autoconfi guration — DHCP who? 272
A dynamic approach 273
ICMPv6 275
Routing with IPv6 275
Static routing — Gimme some static! 275
Introducing IPv6 routing protocols 276
Migrating to IPv6 279
Migration methods 280
Book III: Switching with Cisco Switches 289
Chapter 1: Introducing Layer 2 Switches .291
Layer 2 — Data Link Layer Review 291
Purpose of a Layer 2 Switch 292
Hubs 293
Bridges 294
Switches 295
Basic Switch Functions 296
Address learning 296
Flooding, forwarding, and fi ltering frames 299
Avoiding loops 303
Managing Port Security 306
Filter based on MAC address 306
Filter based on number of devices connected 307
Filter based on sticky MAC address 307
Action triggered by fi lter 307
Transmitting Unicast, Multicast, and Broadcast 307
Trang 18CCNA Certification All-in-One For Dummies
xvi
Chapter 2: Managing a Switch Using Cisco IOS 313
Best Practice for Using Cisco Switches 313
Connecting to a Cisco Switch 315
Connecting locally 315
Connecting remotely 318
Cisco Switch Startup Process 321
Confi guring a Cisco Switch 324
Initial switch confi guration 325
Managing Cisco switch confi guration 338
Managing Cisco Switch Authentication 352
Console password 353
Telnet password 354
Auxiliary password 355
Privileged password 356
Encrypting passwords 356
Enabling Secure Shell (SSH) 357
Recovering switch passwords 360
Chapter 3: Controlling Network Traffi c with Cisco Switches 369
Sending to MAC Addresses in Remote Networks 369
Sending frames within the LAN 369
Sending frames to a remote network 370
Deciding the Fate of Frames 375
Switching modes 375
Switching in Half-Duplex and Full-Duplex Modes 378
Reviewing half-duplex Ethernet 378
Reviewing full-duplex Ethernet 378
Duplex mode best practice 378
Confi guring port duplex mode on a Cisco switch 378
Confi guring port speed on a Cisco switch 379
Selecting a switch port 379
Avoiding Loops with Spanning Tree Protocol (STP) 379
Chapter 4: Spanning Tree Protocol (STP) 385
Introducing the Spanning Tree Protocol (STP) 386
STP Operation Flow 389
Electing a root bridge 389
Assigning STP port types 393
Achieving STP convergence 398
Introducing Cisco Options for STP 401
PortFast 401
BPDUGuard 402
BPDUFilter 403
UplinkFast 403
BackboneFast 405
Trang 19Table of Contents xvii
Introducing Rapid Spanning Tree Protocol (RSTP) 405
Shorter delay before STP recalculation (max age timer) 405
Alternate port and backup port 406
Enabling RSTP on a Cisco switch 407
EtherChannel 407
EtherChannel and STP are friends 407
EtherChannel versions 408
Enabling EtherChannel on SW2 and SW5 409
Monitoring STP 410
Monitoring switch STP confi guration 410
Monitoring port STP confi guration 410
Chapter 5: Virtual Local Area Networks (VLANs) 415
Introducing Virtual Local Area Networks (VLANs) 416
VLANs keep things tidy 416
VLANs subdivide the broadcast domain 417
Benefi ts of VLANs 418
Managing VLANs 418
Create VLANs 419
Special-purpose VLANs 419
Static and dynamic VLAN membership 419
Identifying VLANs 421
Tagging data-link frames with a VLAN ID 421
VLAN Trunking 422
EtherChannel and VLANs are friends 423
VLAN or EtherChannel trunking? Both? 425
Confi guring EtherChannel and VLAN trunking 425
Introducing switch port types 426
Managing VLAN trunk ports 429
VLAN Trunking Protocol (VTP) 434
VTP creates and manages VLANs 434
VTP does not manage VLAN port membership 434
VTP benefi ts 434
VTP domain 434
VTP server 435
VTP switch operating mode 435
VTP updates 436
VTP pruning 436
VLAN ID range 436
VTP requirements 437
Enabling VTP 437
Monitoring and troubleshooting VTP 438
Routing Traffi c from One VLAN to Another 438
One router per VLAN 439
One large router with one port per VLAN 439
One subinterface per VLAN (router-on-a-stick) 440
Network (Layer 3) switch 440
Trang 20CCNA Certification All-in-One For Dummies
xviii
Chapter 6: Voice over IP (VoIP) 445
Introducing Voice over IP (VoIP) 446
VoIP Requires Quality of Service (QoS) 446
Class of service (CoS) (IEEE 802.1p) 447
Cisco IP Phone 447
Cisco Discovery Protocol (CDP) 450
Negotiating VLAN 450
Negotiating CoS 450
Negotiating Cisco IP phone PC port 450
Confi guring VoIP on Cisco Switches 451
Enabling QoS on the upstream switch 451
Confi guring switch access port to trust CoS 451
Enabling VoIP VLAN on the switch access port 452
Chapter 7: Troubleshooting a Switch Using Cisco IOS .455
Troubleshooting Cisco Switches 455
Gathering information about the switch 456
Troubleshooting switch connectivity 473
Gather information about your network 485
Troubleshooting the startup confi guration 494
Troubleshooting the running confi guration 496
Book IV: Routing with Cisco Routers 503
Chapter 1: Introducing Layer 3 Routers 505
Layer 3 — Network Layer Review 505
Purpose of a Layer 3 Router 508
Basic Router Functions 511
Managing routing protocols 512
Building routing tables 513
Routing packets 513
Chapter 2: Managing a Router Using Cisco IOS 517
Best Practices for Using Cisco Routers 517
Connecting to a Cisco Router 519
Connecting locally 519
Connecting remotely 522
Cisco Router Startup Process 525
Confi guring a Cisco Router 528
Initial router confi guration 529
Managing Cisco router confi guration 540
Managing Cisco Router Authentication 554
Console password 555
Telnet password 556
Auxiliary password 557
Trang 21Table of Contents xix
Privileged password 558
Encrypting passwords 559
Enabling Secure Shell (SSH) 560
Recovering router passwords 562
Chapter 3: Network Routing 567
Introducing Network Routes 567
Static routes 568
Default routes 570
Dynamic routes 571
Routing Protocols 571
Routed Protocols 572
Routing Decision Criteria 572
Administrative distance 573
Routing protocol metrics 574
Routing Methods 576
Distance vector routing 576
Link-state routing 580
Hybrid routing 582
Confi guring Routing Protocols 582
Chapter 4: Routing Information Protocol (RIP) 587
Introducing Routing Information Protocol (RIP) 588
An interior gateway protocol 588
Routing tables, updates, and hop count 590
Routing error mitigation methods 590
Split horizon 592
Convergence and timers 592
RIPv1 593
RIPv2 595
RIPng 597
Confi guring RIP 598
Verifying RIP 601
Chapter 5: Enhanced Interior Gateway Routing Protocol (EIGRP) 607
IGRP — The Foundation of EIGRP 608
EIGRP Benefi ts 608
Characteristics of EIGRP 609
EIGRP Operation 610
Basic components 610
Routing tables 610
Neighboring successors 612
EIGRP packet types 612
Convergence 612
Route updates 613
DUAL — Diffusing Update Algorithm 613
Classful and classless routing 614
Trang 22CCNA Certification All-in-One For Dummies
xx
Confi guring EIGRP 615Start up EIGRP 615Enable EIGRP on router interfaces 616Verifying and Monitoring EIGRP Operation 617Inspect the routing table 617Inspect EIGRP protocol confi guration 618Inspect EIGRP topology table confi guration 618Inspect EIGRP neighbor information 619Troubleshooting EIGRP 620
Chapter 6: Open Shortest Path First (OSPF) Protocol 625
Introducing Open Shortest Path First (OSPF) 625Routing tables 626Characteristics of OSPF 626Convergence 627Route updates 627Cost metric 628OSPF Routing Hierarchy 628OSPF route summarization 630OSPF designated router (DR) 632OSPF backup designated router (BDR) 634Confi guring OSPF 634Start up OSPF 634Enable OSPF on router interfaces 635Confi gure OSPF options 638Verifying and Monitoring OSPF Operation 639Inspect the routing table 639Inspect the OSPF protocol confi guration 640Inspect the OSPF interface confi guration 640Inspect the OSPF neighbor information 640Inspect the OSPF routing database 640Troubleshooting OSPF 641
Book V: Wireless Networks 645
Chapter 1: Introducing Wireless Networks .647
Purpose of Wireless Networks 647Going over the Air, Locally or Globally 648Wireless personal-area network (WPAN) 648Wireless local-area network (WLAN) 648Wireless metropolitan-area network (WMAN) 648Wireless wide-area network (WWAN) 648Sharing the Airwaves 649Using unlicensed radio bands 649Modulating the Airwaves 651Introducing signals 651Modulating signals 652
Trang 23Table of Contents xxi
Using RF channels 653Introducing RF modulation techniques 655 Introducing Wireless Local-Area Network (WLAN)
Standards (IEEE 802.11) 6572.4-GHz band 6575-GHz band 6602.4-GHz and 5-GHz bands 660
Chapter 2: Wireless Local Area Network (WLAN) Security 665
Recognizing Security Risks 665Introducing Security Risk Mitigation Methods 666Authentication and data encryption 667MAC address fi ltering 670Hiding the service set identifi er (SSID) 670Intrusion detection and intrusion prevention 671Changing default passwords 671Management access 672
Chapter 3: Wireless Local Area Network (WLAN) Operation Modes 675
Ad Hoc Mode 675Infrastructure Mode 679Autonomous mode 681Lightweight mode 681Service set 683Basic service set (BSS) 684Extended service set (ESS) 684Network planning and layout 685
Chapter 4: Managing Cisco Wireless Local Area Networks 691
Introducing the Cisco Unifi ed Wireless Network Architecture (CUWN) 691Cisco Wireless LAN Controller 692Cisco WLAN Access Point (AP) Devices 695Cisco Wireless Control System (WCS) 695Lightweight Access Point Protocol (LWAPP) 695Adaptive Wireless Path Protocol (AWPP) 697
Chapter 5: Confi guring Cisco Wireless Local Area Networks .701
Confi guration Flow 701Set up and verify the wired LAN to
which the WLAN will connect 701Set up the Cisco Wireless LAN Controller(s) 702Confi gure WLAN security 704Set up Cisco access point(s) 705Confi guring backup controllers 707Web authentication process 708Example using the Cisco graphical user interface (GUI) 709
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Book VI: Network Security 715
Chapter 1: Network Security Basics 717
Network Zoning 718Recognizing Security Risks 722Information collectors 722Introducing Security Risk Mitigation Methods 725
IP access control lists (ACLs) 726NAT — The great masquerader 727Virtual Private Networks (VPNs) 728Cisco IOS Firewall 728Cisco IOS Firewall — A sample confi guration 730
Chapter 2: Introducing IP Access Lists (IP ACLs) .735
The Purpose of Access Lists 735Types of ACLs 738Managing ACLs — Best Practices 740Creating ACLs 742Wildcard IP masks 742Creating and applying the ACL 745Creating standard ACLs 745Creating extended ACLs 747Creating Telnet/SSH ACLs 749Creating named ACLs 751Creating time-oriented ACLs 753Creating switch port ACLs 754Managing, Verifying, and Troubleshooting ACLs 755Logging ACL IP matches 756Confi guring fi rewalls and ACLs with Cisco SDM GUI 757
Chapter 3: Introducing Network Address Translation (NAT) .763
Purpose of NAT 763Types of Network Address Translation 764Local and global addresses 766Operational Flow of NAT 767Static NAT 767Dynamic NAT operation 769How overloading (PAT) operates 769Confi guring NAT 770Confi guring static NAT 771Confi guring dynamic NAT 773Confi guring Port Address Translation (PAT) 776Managing NAT 777Monitoring and troubleshooting NAT 777Using the CLI commands 778Confi guring NAT with the Cisco SDM GUI 780
Trang 25Table of Contents xxiii
Chapter 4: Introducing Virtual Private Networks (VPNs) 785
Purpose of VPNs 785Type of VPNs 787Choosing a VPN Implementation Method 787Using IPsec 788Using Secure Socket Layer (SSL) 790Using tunneling 792Split tunneling 793Creating and Managing IPsec VPNs 793Introducing IPsec protocols 794Choosing transport mode versus tunnel mode 794Confi guring Cisco Virtual Private Networks 796Creating a VPN with the Cisco Security
Device Manager (SDM) 799Enabling quality of service (QoS) in the VPN
using Cisco SDM 800
Book VII: Wide Area Networks (WAN) 805
Chapter 1: Wide-Area Networking Basics 807
Introducing WANs 807Purpose of WANs 808Data terminal equipment (DTE) and data
communications equipment (DCE) 808Cisco serial interfaces 809DCE serial interfaces 810Connection Types 811Encapsulation Types 812HDLC (High-Level Data Link Control) 812PPP (Point-to-Point Protocol) 812SLIP (Serial Line Internet Protocol) 813Frame Relay 813ATM (Asynchronous Transfer Mode) 813X.25 815Introducing Cable Connections 815RJ-45 cabling 815DB-25 cabling and adapters 817Introducing Digital Subscriber Line (DSL) Connections 818
Chapter 2: HDLC (High-Level Data Link Control) Protocol 823
Introducing the High-Level Data Link Control Protocol 823HDLC links 823Data framing 824SLARP 825Confi guring HDLC 826Monitoring HDLC 827
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Chapter 3: PPP (Point-to-Point Protocol) 831
What Is PPP? 831Operational Flow of PPP 834Link Control Protocol (LCP) 836Purpose of LCP 837LCP options 837Network Control Protocol (NCP) 838PAP and CHAP Authentication 839Password Authentication Protocol (PAP) 839Challenge Handshake Authentication Protocol (CHAP) 840Confi guring PPP 841Set up router host names used for authentication 842Confi gure passwords to authenticate between routers 842Confi gure PPP encapsulation on the router interface 843Confi gure PAP and CHAP authentication on both routers 844Confi guring PPP callback for ISDN Dial on
Demand Routing (DDR) 845Confi guring PPP with the Cisco Security
Device Manager (SDM) 846Monitoring and Troubleshooting PPP 847PPP link quality monitoring 848PPP debug commands 848
Chapter 4: Frame Relay 855
Introducing Frame Relay 855Purpose of Frame Relay WAN connections 855Establishing virtual circuits 856Identifying virtual circuits using data-link
connection identifi ers (DLCIs) 857Reserving bandwidth using access rate and CIR guarantee 858Frame Relay link status control using LMI 859Frame Relay frame structure 860Frame Relay fl ow and congestion control
using DE, FECN, and BECN 861Frame Relay address resolution using Inverse ARP 863Managing Frame Relay 863Frame Relay topologies 863Operational fl ow of Frame Relay 866Split horizon issues in a Frame Relay WAN 867Confi guring single interfaces for Frame
Relay over a point-to-point link 868Confi guring subinterfaces for Frame
Relay over multipoint links 870Confi guring Frame Relay with the
Cisco Router and Security Device Manager (SDM) 873Monitoring and Troubleshooting Frame Relay 873
Trang 27Table of Contents xxv
Appendix A: About the CD 881
System Requirements 881Using the CD 881What You Will Find on the CD 882Prep Test 882Troubleshooting 883
Appendix B: Cisco CCNA Exam Preperation 885
CCNA: Foundation of Cisco Certifi cation Pyramid 885CCNA Skills 885CCNA Adaptive Testing 886Using This Book to Prepare for the Exams 887Making Arrangements to Take the Exams 888The Day the Earth Stood Still: Exam Day 888Arriving at the exam location 888Taking the exam 889
2009 Examination Objectives 891
Index 897
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Trang 29The CCNA certification will serve as a basic foundation for a number
of other certifications that you may pursue The exam tests your knowledge of CCNA hardware and software used in today’s computer world, and the certification is one of the most popular certifications for IT professionals to prove their hardware and software knowledge
About This Book
This book is designed to be a hands-on, practical guide to help you pass the CCNA exam This book is written in a way that helps you understand complex technical content and prepares you to apply that knowledge to real-world scenarios
I understand the value of a book that covers the points needed to pass the CCNA exams, but I also understand the value of ensuring that the informa-tion helps you perform IT-related tasks when you are on the job That is what this book offers you — key points to pass the exams combined with practical information to help you in the real world, which means that this book can be used in more than one way:
✦ An exam preparation tool: Because my goal is to help you pass the
CCNA exams, this book is packed with exam-specific information You should understand everything that is in this book before taking the exams
✦ A reference: Rely on my extensive experience in the IT industry not
only to study for (and pass) the exams but also to help you perform common computer-related tasks on the job I hope you find this book a useful tool that you can refer to time and time again in your career
Foolish Assumptions
I make a few assumptions about you as a reader and have written this book with these assumptions in mind:
✦ You are interested in obtaining the CCNA After all, the focus of this
book is helping you pass the exams
✦ You will study hard and do as much hands-on work as possible There
is a lot of content on the exam, and you will most likely need to read over the information a few times to ensure that you understand the con-tent You should also experiment as much as possible after you read a particular topic
Trang 30How This Book Is Organized
2
How This Book Is Organized
Like all All-In-One For Dummies books, chapters are organized into minibooks
The chapters in each minibook are related by a specific exam theme or topic:
Appendix A gives you an overview of what you can find on the CD-ROM that accompanies the book Appendix B shows you the ins and outs of exam preparation
Icons Used in This Book
I use a number of icons in this book to draw your attention to pieces of useful information
Information that would be helpful to you in the real world is indicated with a Tip icon Expect to find shortcuts and timesavers here
This icon is used to flag information that may be useful to remember on the job
Information that could cause problems to you or to the computer is cated with a Warning icon If you see a Warning icon, make sure you read it
indi-The computer you save may be your own
Detailed information that is not needed for the exams or that is a step above the knowledge you absolutely need to know for the exams is indicated with
a Technical Stuff icon
Where to Go from Here
Appendix B is a guide to the ins and outs of the CCNA exams It tells you the chapters that cover each required subject Or you can just turn the page and begin at the beginning
Let’s get started!
Trang 31Book I Networking Basics
Trang 32Chapter 2: The OSI Reference Model 15
Introduction to the OSI Reference Model 15Seven Layers 15Benefits of the OSI Reference Model 19
Chapter 3: Introducing the TCP/IP
Protocol Suite 25
Introduction to the TCP/IP Protocol Suite 26Layer 7: Application 26Layer 6: Presentation 27Layer 5: Session 28Layer 4: Transport 28Layer 3: Network 33Layer 2: Data Link 36Layer 1: Physical 37
Chapter 4: Data Encapsulation 41
Introducing Data Encapsulation 41
Chapter 5: Binary, Hexadecimal, and
Decimal Numbering Systems 49
Decimal Numbers 50Binary Numbers 51Hexadecimal Numbers 53
Chapter 6: Local-Area Networks
(LANs) 63
Introduction to Local-Area Networks 63Ethernet Networking 63Ethernet Standards 66Ethernet in the OSI Model 75
Chapter 7: Introducing Wide-Area Networks (WANs) 85
Introducing Wide-Area Networks 85Dedicated Leased Line Connections 86Circuit-Switched Connections 87Packet-Switched Connections 88Cell-Switched Connections 89
Chapter 8: Introducing Wireless Networks 93
Benefits and Costs of Wireless Networks 94Security Risks 94
Chapter 9: Network Design 99
Cisco Hierarchical Network Model 99Core Layer 99Distribution Layer 103Access Layer 105Benefits 105
Chapter 10: Introducing Cisco Hardware and Software 111
Introducing Cisco Products 111Introducing Cisco Device
Configurations 115Meet the Cisco IOS User Interface 116
Trang 33Chapter 1: Introducing Computer Networks
Exam Objectives
✓ Describing the purpose and functions of computer networks
✓ Describing common network applications
✓ Describing common networking devices
✓ Describing the operation flow of computer networks and seeing how networking devices control the operation flow
✓ Describing the impact of applications (Voice over IP and Video over IP)
on a network
✓ Describing the components required for network and Internet communications
✓ Describing the topologies of computer networks
CCNA certification not only attests your knowledge about Cisco
networking, but it also attests your knowledge about networking technologies in general This is one of the reasons why CCNA certification
is the gold-standard certification in the networking industry
Purpose of Computer Networks
You link computers in a network for the same reason that people network People networks are necessary to accomplish tasks that cannot
be accomplished by a single individual The same applies to computers
Computer networks were developed to aggregate the computing power of several individual computers into initially local networks, then campus networks, then metropolitan networks, then countrywide networks, and finally, global networks
A computer network is a group of computer host devices that communicate
with each other To enable this communication, the computer host devices are connected using wired or wireless connections The communication is controlled by network software running on the computer host devices and
on network devices.
Trang 34Purpose of Computer Networks
6
Computer host devices can be any other devices used to access the network,
including servers, workstations, personal computers, smart phones, and laptops
Network devices can be any devices that stand between computer host
devices, including switches, routers, hubs, repeaters, and firewallsNetwork devices control and optimize communication between host devices
Network applicationsWhat’s the purpose? Here are just a few network application examples:
✦ World Wide Web: Technically, this is a network application that
allows the exchange of text pages coded in Hypertext Markup Language (HTML) using the Hypertext Transfer Protocol (HTTP) Initially, these HTML pages only supported hyperlinks to jump from one page to another Now, HTTP and HTML have been augmented with dynamic extensions to allow a much more advanced, rich, multimedia Web experience than just jumping from one page to another
✦ Electronic mail: I am sure that you have extensively used this one This
is a network application that allows the exchange of messages between two hosts In fact, studies show that e-mail is by far the most commonly used network application
✦ File transfer and file sharing: This network application allows the
transfer of files from one computer host device to another Several variations of this application exist, such as File Transfer Protocol (FTP), Secure FTP (SFTP), Network File System (NFS), and Server Message Block (SMB), but all versions serve the same purpose: to transfer files from one network host to another
✦ Remote control: This network application allows you to control a
computer host remotely from another host in the network As with file transfer, several remote control applications exist, such as Windows Remote Desktop, Virtual Network Computing (VNC), and remote shell (rsh)
✦ Voice over IP (VoIP) and Video over IP: This network application
allows the transfer of voice and video signals over the Internet Protocol
Many Web sites stream video over the Internet today These sites use some VoIP network application to wrap their video content in IP packets and send them over the network to the computer host that requested the streamed video content Another example of VoIP is Cisco IP phones, which are being adopted today by many organizations
to save costs by concentrating their phone and data traffic over the same IP infrastructure
Trang 35Book I Chapter 1
7
Operation Flow of Computer Networks
✦ Shared network storage: This network application connects advanced
specialized storage devices to a storage network, making them accessible
to any computer host connected to that storage network Storage networks can be either
• Isolated, that is, connecting only to a few computer hosts locally
• Connected to other data networks ✦ High availability (HA) and parallel processing: This network application
enables computer hosts to act as a single logical host, sometimes also
called a computer cluster The hosts use clustering software that manages
the logical “supercomputer.” The clustering software needs to have those physical computers interconnected in a network
Computer clusters are used for the following:
• High availability: Several levels of high availability exist, but generally
speaking, HA implies that whenever one of the physical computers
in the cluster fails, the remaining computer(s) takes over the load of the failed computer
• Parallel processing: In parallel processing, all physical computers in
the cluster can process data at the same time, thereby improving processing speed and reliability
Both HA and parallel processing require a network connection between the physical computer hosts involved
Operation Flow of Computer Networks
A simple network can be three hosts connected to a hub A hub works very
much like a multiplexer, or a multiple socket power bar: Hosts connect to the hub, and they can “speak” and “hear” each other
To initiate a communication, a host needs information about another host
on the network:
network protocols and applications of the hosts
network interface card and John’s to transmit electrical signals between the NICs, over the network
A host’s logical (IP) address can be obtained through a name resolution, to
resolve the host name (John) to his IP address There are several options:
server to obtain the IP address for the name DNS servers keep tables of
Trang 368 Operation Flow of Computer Networks
host names and their corresponding IP addresses Whenever they are queried for the IP address of a host, they search the host name in their table, and if they find it, they return the IP address
✦ Use a hosts file that lists the host and its corresponding IP address All
hosts can have a local hosts file that lists the hosts in the network with their corresponding IP address
This is a simple method to resolve host names to IP addresses, but hosts files need to be maintained manually Consequently, this method does not scale DNS servers are typically used instead
The logical IP address can be used to obtain the physical (MAC) address
to establish a connection between the NICs In a small network, a host can simply broadcast a request to obtain another host’s MAC address
The broadcast is sent to the data link layer broadcast address, which is FF:FF:FF:FF:FF:FF This is the standard broadcast address to query for MAC addresses
In larger networks, the amount of requests on the data link layer would harm performance Thus, it is best to limit the size of the network
So, two basic issues are at hand:
✦ “Noise” generated by broadcast queries: One computer sends a broadcast
query to every other device in the network to obtain an IP address or a MAC address, and eventually the target computer responds Meanwhile,
all computers in the broadcast domain have “heard” the broadcast
request They were disturbed by a request that does not concern them
If lots of broadcast requests are being sent on the network by hosts
that just joined the network, for example, a broadcast storm can occur:
Everyone is disturbed by everyone’s broadcast request, and the network performance is considerably impacted
✦ Message collision: After two computers know about each other and they
start to communicate, they send data frames on the link that is shared
by all other computers in that network segment If two computers try
to send frames at the same time, on the same wire, the frames collide
In that case, both computers back off: They stop sending frames, they wait a little while, and they try to resend You have no guarantee that the frames will not collide again when they are resent Typically, there are few chances that they collide again, because the two computers wait random time periods that are likely different However, collisions do happen, and they can slow a network considerably Remember the meeting room example: The more people in the room, the more chances that everyone tries to speak at the same time It’s the same with computers:
The more hosts you add to a network segment, the more chances of having frame collisions It’s best to keep network segments as small as possible
Trang 37Book I Chapter 1
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Operation Flow of Computer Networks
You can segment a network using a data link layer switch instead of a hub
Data-link switches are also called Layer 2 switches, because the data link layer is the second layer in the TCP/IP protocol stack In fact, every time I talk about a switch in this book, I refer to a Layer 2 switch Switches segment
networks into one collision domain per port A collision domain is a logical
space where messages can collide
You need to understand the following networking concepts for the CCNA test:
because several hosts are sharing the bandwidth of the network medium and they can potentially send frames on the wire at the same time
It is best to segment networks into several smaller collision domains to reduce the chances of having frame collisions
✦ Bandwidth is the maximum amount of information (in bits/second) that
can be transmitted on a transmission medium
to a hub can send frames to all other devices connected to the hub A hub sends frames it receives on all ports, except on the port where the frame is received Thus, even if a frame is only addressed to one of the six hosts plugged in to the hub, in reality, all five hosts, other than the sending host, will receive the frame Four hosts will have to discard the frame because it is not addressed to them Some hubs also amplify the electrical signal before sending it on all ports other than the originating
port Those hubs are also repeaters.
✦ A repeater is a hub that not only sends the frames on all ports other the
originating port, but it also amplifies the electrical signal Amplifying the electrical signal allows the hub to send over longer distances Most hubs
on the market today also amplify the electrical signal Thereby, most hubs are also repeaters However, do not assume this during the CCNA test
devices that send frames into the switch A switch builds a MAC address table that lists the MAC address of the host device that is sending on each port Whenever a frame enters the switch, the switch looks at the destination MAC address of the frame Then, the switch looks into its MAC address table and identifies the port that corresponds to the destination MAC address of the frame It then sends the frame only on that port
instead of hardware application-specific integrated circuit (ASIC) processors to process the MAC address filtering and forwarding
Consequently, a bridge is typically slower and less expensive than a switch Switches have become very affordable lately, however, and it is very rare to find bridges on the market anymore
Trang 3810 Topologies of Computer Networks
Each port of a switch is a collision domain Switches learn about MAC addresses connected to their ports, and they build an internal table that lists which MAC address is connected to each port The switch identifies the port where the destination MAC address is connected and forwards the frame only on that port Other hosts don’t receive it This dramatically reduces collision chances and thereby improves network performance
Switches limit the collision domain, but they do not limit the broadcast domain The switch broadcasts requests on all ports Broadcast domains can be limited by either using virtual local-area networks (VLANs) on a switch or by using routers
Topologies of Computer Networks
Networks can be arranged in various topologies, or layouts The most common topologies are as follows:
✦ Point-to-point: Two hosts connect directly to each other, as shown in
Figure 1-1 The sending end of one host is connected to the receiving end of the other host In its simplest form, the two hosts are connected with a crossover cable This is usually the case in serial connections
Figure 1-1:
to-point topology
✦ Star: Hosts connect to a central device, as shown in Figure 1-2 All traffic
flows through the central device The star topology is also known as a hub-and-spoke topology Ethernet networks using hubs or switches and twisted-pair cabling are star topologies
✦ Ring: Hosts are connected sequentially in a daisy-chain fashion, as
shown in Figure 1-3 Traffic flows around the ring The last host in the ring is connected to the first host, thereby closing the ring Token Ring
is the typical ring topology example Fiber Distributed Data Interface (FDDI) is also a ring topology
✦ Bus: As shown in Figure 1-4, hosts are connected through a single cable,
usually coaxial cable Ethernet networks using coaxial cable are bus topologies
Trang 39Book I Chapter 1
Trang 4012 Topologies of Computer Networks
✦ Mesh: Multiple hosts are connected point to point to each other in a
mesh topology, as shown in Figure 1-5 These are multiple point-to-point connections that typically link every host in the network with every other host in the network You find two types of mesh topologies:
• Full-mesh topologies provide several connections between hosts in
the network, thereby improving reliability The cost is high, though
• Partial-mesh topologies are a good compromise because they can
offer multiple connections for certain mission-critical hosts, yet they present cost savings over full-mesh configurations
Figure 1-5:
Mesh topology
Host A
Host B
Host C
Host D