ENTERPRISE IT GOVERNANCE COBIT 5 presentation

What benefits do information and technology bring to enterprises?. dedoan@gmail.com Enterprises and their executives strive to: achieve strategic goals and realise business benefits thr

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personal life.

What benefits do information and technology bring to

enterprises?

Information!

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Enterprises and their executives strive to:

achieve strategic goals and realise business benefits through effective and innovative use of IT.

application of technology.

How can these benefits be realised to create enterprise stakeholder value?

Enterprise Benefits

Control Objectives for Information and Related Technology

A BUSINESS FRAMEWORK FOR THE GOVERNANCE

AND MANAGEMENT OF ENTERPRISE IT

COBIT 5 Principles

Meeting Stakeholder needs

Covering the Enterprise End-to-end

Applying a Single Integrated Framework

Enabling a Holistic Approach

Separating Governance from Management

Stakeholder value of business investments

Portfolio of competitive products and services

Managed business risk (safeguarding

of assets)

Compliance with external laws and regulations

Financial transparency

oriented service culture

Customer-Business service continuity and availability

Agile responses

to a changing business environment

based strategic decision making

Information-Optimisation

of service delivery costs

Optimisation

of business process functionality

Optimisation

of business process costs

Managed business change programmes

Operational and staff productivity

Compliance with internal policies

Skilled and motivated people Product and business innovation culture

Risk Realisation

Resource Realisation

Alignment of

IT and business strategy

IT compliance and support for business compliance with external laws and regulations

Commitment of executive management for making IT-related decisions

related business risk

Managed IT-Transparency of IT costs, benefits and risk

Delivery of IT services in line with business requirements information and technology solutions Adequate use of applications,

v IT agility

v Security of information, processing infrastructure and applications

v Optimisation of IT assets, resources and capabilities

v IT compliance with internal policies

v Delivery of programmes delivering benefits, on time, on budget, and meeting requirements and quality standards

v Enablement and support of business processes by integrating applications and technology into business processess

Competent and motivated business and IT personnel initiatives for business innovation Knowledge, expertise and

BUSINESS VALUE

Goals

Goals

Goals

An enterprise has defined for itself a number of strategic goals, of which improving customer satisfaction is the most important From there, it wants to know where it needs to improve in all

things related to IT

Enterprise Goals

The enterprise decides that setting customer satisfaction

as a key priority is equivalent to raising the priority of the following enterprise goals:

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Covering the Enterprise End-to-end

Source: COBIT ® 5, figure 9 © 2012 ISACA ® All rights reserved.

Source: COBIT ® 5, figure 8 © 2012 ISACA ® All rights reserved.

7 People, Skills and Competencies

5 Information

2 Processes Organization 3 4 Culture, Ethics and

Behaviour

Resources

COBIT IMPLEMENTATION

Deliver, Service and Support

Monitor, Evaluate and Assess Align, Plan, Organize

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Process Capability Levels

Level 0 Incomplete process IncompleteThe process is not implemented or fails to

achieve its purpose.

Level 1 Performed process

PA 1.1 Process performance attribute

Performed

The process is implemented and achieves its process purpose.

Level 5 Optimizing process

PA 5.1 Process innovation attribute

PA 5.2 Process optimization attribute

Q&A