Non-verbal communication – similar to sign language, but this can be clear, pre-arranged signals.. misunderstand, unreliable messages/ phone calls, lack of facial expression/ person
Trang 1COMMUNICATION Vocabulary
Types of spoken communication
A discussion – when two or more people discuss a specific matter It is often a formal
situation where topics are discussed, often from different points of view
A conversation – where two or more people talk informally There may not be a specific
topic to discuss or different points of view
A dialogue – very similar to a discussion, although often more formal and with the aim
of finding a solution to a specific problem
An interview – a formal meeting where a person is asked questions and their answers are
either evaluated or reported
A monologue – a single person speaking for a prolonged period This is often used in
acting, but can also indicate that someone has dominated the conversation and it is only them speaking
A speech – when a speaker talks in front of an audience for a given purpose (e.g A
wedding speech)
A lecture – a speech given to an audience or class, especially for teaching purposes
A debate – similar to a discussion, but often used as a formal contest of different points
of view (e.g A political debate)
communicating without speaking
Body language – how a person positions themselves (e.g Facing someone, looking at the
floor, crossing their arms) that tells us how someone feels
Non-verbal communication – similar to sign language, but this can be clear,
pre-arranged signals A policeman directing traffic, for example, often uses his/her arms to tell
drivers where to go, when to stop etc – this is non-verbal communication
Sign language – use of the hands to show words and meaning used by (and to
communicate to) deaf people
Language
Trang 2 Mother tongue – (also called ‘native language’ or ‘first language’) this is the language
you were brought up listening to and speaking
Bilingual – the ability to speak fluently and accurately in two languages
Multilingual – the ability to speak fluently and accurately in more than two languages
Polyglot – a person who is multilingual
Types of communicator / listener
Active listener – someone who listens and asks feedback questions to make sure they
understood
Inattentive – someone who does not pay close attention to what is being said or shown
Miscellaneous vocabulary for communication
Gossip – talking about the personal or private affairs of other people (often based only in
rumours, not facts)
Hint – an indirect clue or indication, something not said directly (e.g ‘she hinted that she
would like a new computer for her birthday, but didn’t say so directly’)
Confession – admitting something that was wrong, illegal or shameful (he gave a
confession to the police about the car he stole)
Body language - communicating with your body (wave, slouching) censorship - deleting
or covering parts of media (books, movies, websites)
Colleague - somebody that you work with
Facial expression - communicating using facial features (smiling, winking)
Gossip - talking about other people The information is often untrue
Journalism - the profession of reporting or photographing or editing news stories for one
of the media
Pamphlet - a small paper book that contains information about an argument
Propaganda - when the media favours certain kinds of stories or distorts messages to influence the opinions of behaviour of people
Social media - online tools for communication such as facebook and twitter
Tabloid - a newspaper having pages half the size of those of a standard newspaper
Usually includes information about celebrity gossip and sensational headlines
Telecommunication - communicating over long distances
User-friendly - if something, especially something related to a computer, is user-friendly,
it is simple for people to use
Trang 3ample questions
Q1: what is the most remarkable advantages of mobile phones?
contact friends and family anywhere and any time, not miss important calls, use for
emergencies or in need of help, take photos to capture memories, connect to the internet and
check emails
Q2: how did people contact each other before the telephone was invented?
letters, telegrams, urgent messages, invention of telephones
Q3: what inconvenience may the use of mobile phones cause?
busy with cell phones even when important events are going on, limit face-to-face time with friends and family
Q5: what difficulties may arise when people communicate without being able to see each other, by telephone or e-mail for example?
misunderstand, unreliable messages/ phone calls, lack of facial expression/ personal touch
Sample reading
How technologies benefit communication
Throughout history, developments in technology and communications have gone hand-in-hand, and the latest technological developments such as the internet have resulted in the advancement
of the science of communication to a new level
The process of human communication has evolved over the years, with many path-breaking
inventions and discoveries heralding (báo hiệu, dấu hiệu, đưa tin) revolutions or a lift from one
level to another
1 The invention of pictographs (chữ tượng hình) or the first written communication in the
ancient world heralded written communication These writings were on stone and
remained immobile (bất động).
2 The invention of paper, papyrus, and wax, culminating (cực điểm là) in the invention of the
printing press in the 15th century, made possible transfer of documents from one place to
another, allowing for uniformity (sự đồng dạng) of languages over long distances.
3 The latest revolution is the widespread application of electronic technology such as
electronic waves and signals to communication, manifesting (biểu lộ) in the electronic creation
and transfer of documents over the world wide web
Speed and costs
The most significant impact of technology on communication is the spread of the internet and the
Trang 4often required re-typing on the typewriter before the final version Sending the letter across a distance to someone else required a visit to the post office and a postage stamp Faster methods such as telegrams had severe limitations in text, and remained costly
Computers and the internet have made easy the process of creating and editing documents and applying features such as spell check and grammar check automatically Email allows sending the document to any part of the globe within seconds, making telegrams and even ordinary letters
mostly obsolete (đã lỗi thời) The internet has thus increased the speed of
communications manifold (nhiều lần), and reduced the costs drastically.
Quality
The huge amount of knowledge accessible by a click of the mouse has helped improve the
quality of communication Translating a text from an unfamiliar language to a familiar language, seeking out the meaning of an unknown word, and getting follow up information on an
unfamiliar concept are all possible thanks to the internet
Technology allows easy storage and retrieval (sự truy tìm lại) of communication when needed,
especially verbal communication, the storage of which was very difficult before It now becomes easier to rewind and clear misconceptions rather than make assumptions, or contacting the
person again to clear doubt
Change in style
The invention of new gadgets such as mobile phones makes communication easier by allowing people to communicate from anywhere An underestimated impact of mobile gadgets is their
impact on the nature of communications The nature of such impact includes the following:
the possibility of high quality communication from anywhere in the world to anywhere else at low costs has led to a marked decline in face-to-face communications and to an increased
reliance on verbal and written communication over electronic mediums
the small keyboards in mobile phone and other hand-held devices that make typing difficult has resulted in a radical shortening of words and increasing use of symbol and shortcuts, with
little or no adherence (sự liên quan gắn bó) to traditional grammatical rules Such change now
finds increasing acceptance in the business community
communication has become concise (súc tích) and short, and the adage (câu châm
ngôn) “brevity (sự ngắn gọn, súc tích) is the soul of wit” finds widespread implementation,
though unintentionally
Accessibility
Trang 5The answer to the question of how technology has changed communication is incomplete
without a mention of technology's role in the democratization (sự dân chủ hóa) of
communication systems Technology has brought down the costs of communication significantly and improved people’s access to communication
The proliferation (sự gia tăng nhanh) of online forums, live coverage of news, and other such
media related initiatives have resulted in world wide access and participation in news and
information for almost everyone
In the realm (lĩnh vực) of business, access to communication or privileged information
was hitherto (cho đến nay) a major source of competitive advantage Technology helps remove
such barriers and ensure a level playing field in this aspect for the most part
Nature of communication
The ease of communication and the spread of interactive communication methods such as instant messengers and video conferencing have increased the volume of communications but reduced their average length People now communicate whatever comes up instantly, and tend to break
up different topics into different communications
Finally, technologies integral (ko thể thiếu) to the internet help spread the net of communication
by tracking down old friends, shedding light on new business opportunities, creating new
opportunities for business and personal purchasing, and similar ventures