New economy toeic 1000 LC transcript bản word tiện copy paste google translate

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New Economy Toeic 1000 LC transcriptTest 1

1

(A) He’s trimming the bushes

(B) He’s feeding a horse

(C) He’s riding across the lawn

(D) He’s lining up for a race

2

(A) A woman is looking at a screen

(B) A woman is grabbing a book

(C) A woman is leaning against a bookcase

(D) A woman is assembling a shelf

3

(A) The restaurant is crowded with diners

(B) Chairs have been stacked on top of each other

(C) Fabric is being draped over the tables

(D) Shadows are being cast on the pavement

4

(A) Some people are facing each other

(B) Some people are writing on notepads

(C) Some people are resting their arms on the desk

(D) Some people are looking at the window

5

(A) They’re waving to the driver

(B) They’re tapping on the windows

(C) They’re lined up outdoors

(D) They’re seated on the school bus

6

(A) Some sun loungers have been laid on the sand

(B) A boat is being rowed on the ocean.

(C) Some rocks are situated in the water.(D) The beach is located near a forest

7

(A) A woman is looking at the floor

(B) A woman is pushing a shopping cart

(C) A woman is walking past the counter.(D) A woman is placing some items in a basket.8

(A) Two women are picking up some leaves.(B) A woman is holding her dog in her arms.(C) Two women are walking their pets

(D) A woman is wearing glasses

9

(A) A man is resting his arms on the counter.(B) An airplane is ready to depart

(C) A form of ID is being scanned

(D) A woman is handing over some luggage.10

(A) A book has been left under a table

(B) Some chairs are facing the swimming pool.(C) A bottle of wine is being poured into glasses.(D) Some sun umbrellas are stuck in the sand

11 Why wasn’t Mr Davis at the meeting?(A) He’s out of town

(B) Conference room B

(C) At three o’clock

12 Who was on the phone?

(A) It’s disconnected

(B) This morning at 10.

(C) Some salesperson

13 Where is the manual for the photocopier?(A) Haven’t they left yet?

(B) Yes, it’s working

(C) It should be in that file cabinet

14 Would you like soup, or do you prefer salad?(A) An extensive menu

(B) Soup would be best

(C) I prefer a booth

15 What’s on the menu for today?

(A) At 12:30 P.M

(B) Various pasta dishes

(C) A window seat would be nice

16 Where is the dental clinic’s main office?(A) It’s near Olive street

(B) About twice a year

(C) For an appointment

17 Do you need any assistance?

(A) He’s my personal assistant

(B) No, thanks I’m fine

(C) Sorry, we’re sold out

18 Can you help me change the air filter?(A) Sure, in a few minutes

(B) We exchanged it at the bank

(C) Once every three months

19 How’s your latest article going?

(A) In a gardening magazine

(B) It’s almost finished

(C) After the weekend.

20 Didn’t you already talk to the client?

(A) Isn’t it too far to walk?

(B) It’s a pleasure to meet you

(C) No The line was busy

21 When should this application be submitted by?

(A) Every few hours

(B) Tonight, I think

(C) Please fill out this form

22 Would you rather eat out or have something delivered?(A) I’ll have the salmon

(B) I’d rather visit a restaurant

(C) Normally every week

23 What time does the pharmacy close this evening?(A) Yes, if you have time

(B) Actually, it’s already closed

(C) Across from the café

24 How can I tell if the printer is out of ink?

(A) This button will light up

(B) In the storage room

(C) Yes, I told him yesterday

25 Would you be willing to help decorate the venue?(A) I don’t know who bought them

(B) We used balloons and flowers

(C) Certainly I can lend a hand

26 I’m calling to reschedule my hotel reservation

(A) No, it’s not available now

(B) It’s across the street

(C) Should I book you another date?

27 Which advertising agency does Pamela work for?

(A) The agencies are meeting next week

(B) She’s with the Thompson Agency

(C) Does she have an agent?

28 Why don’t you have the accountant review these figures?(A) Do you think he’ll have time?

(B) I opened a savings account

(C) Because the weather was bad

29 Are all of these seats available?

(A) The show starts at 7

(B) I’m available in the afternoon

(C) Yes, but at different prices

30 You’ve met Mr West already, haven’t you?

(A) It’s in that direction

(B) Yes, several times

(C) No, by subway

31 Who’s the manager of this research team?

(A) Ms Brown, the senior researcher

(B) The interns did the research

(C) It’s right over there

32 Don’t forget to turn off the air conditioner

(A) You can keep going straight

(B) Thanks for reminding me

(C) There’s one in my office

33 Aren’t you traveling on flight FR307?

(A) I’ve been there before

(B) No, that plane was delayed

(C) They’re staying overnight

34 Why did they decide to shut down that branch?

(A) Yes, we’ll divide it evenly.

(B) At a new bank, I guess

(C) It was losing local market share

35 They recently renovated the old department store.(A) I’m moving to another department

(B) I heard it’s open for business already

(C) He designed the blueprints

36 Are the cleaning services affordable?

(A) I’m looking forward to it

(B) A professional housekeeper

(C) The fees are reasonable

37 Have you seen this month’s magazine cover?(A) I pay my rent every month

(B) It turned out better than expected

(C) No, but Kevin might have found them

38 This lot doesn’t have assigned parking, does it?(A) You can borrow my car

(B) When is the assignment due?

(C) No, you can park anywhere

39 How would you file the invoices for our clients?(A) By their surnames

(B) No, don’t bother

(C) To get more clients

40 You sell replacement parts here, don’t you?(A) No, you can’t park here

(B) I’ve been to that place before

(C) Not in the store, but we can order them

41-43

W: Hi, Donald Sorry to call you on your cellphone, but I’m wondering if you finished designing the graphics for the company brochure I need to get everything to the printer by 3:00 P.M today.

M: Oh, no I forgot to send you the files before I left for the conference I’ll be here all day today and tomorrow Fortunately, the files are saved on my work computer Why don’t you talk to my assistant?

He can access the files

W: All right I’ll ask him to e-mail them to me

41 What was the man supposed to do?

(A) Return a cellphone

(B) Sort some files

(C) Print some brochures

(D) Create some images

42 What is the man currently doing?

(A) Sending some packages

(B) Negotiating a contract

(C) Meeting with a client

(D) Attending a meeting

43 What does the man suggest doing?

(A) Talking to his assistant

W: That’s great news But I’m afraid that we’ll need at least four days to come up with an appropriate proposal for a project of that scale Will Friday be okay?

M: That should be fine Then, I’ll call you on Thursday morning to confirm our meeting And don’t forget

to have them bring a budget with the estimated costs for the project

44 Where does the woman most likely work?

(A) At a catering company

(B) At a non-profit organization

(C) At a construction company

(D) At a recreation center

45 Why does the woman want to postpone the meeting?

(A) They have a previous appointment

(B) They need time to prepare a plan

(C) They must wait for a supervisor

(D) They are attending a conference

46 What day will the meeting take place?

W: Yes It’s 743-691A

M: Okay That item left San Francisco this morning, and the flight should arrive at 8:00 P.M today It will take about an hour after the flight lands to get to our airline’s baggage claim desk If you call back after that, someone here should be able to confirm whether or not it arrived Also, please note that we close

at ten o’clock

47 What type of business is the woman calling?

(A) A travel agency

(B) A luggage retailer

(C) A hotel

(D) An airline

48 What does the man ask the woman for?

(A) An identification code

M: I’m glad to hear that Do you have any idea when the next inspection will be?

W: If there were any serious violations, I would have to revisit within 2 weeks But since this place received a top rating, I won’t have to drop by again for another 6 months

50 Who most likely is the woman?

(A) A food critic

(B) A chef

(C) A waitress

(D) An inspector

51 Where is the conversation most likely taking place?

(A) At an appliance store

M: Thank you for calling Iron Gym How may I help you?

W: Hello I’m interested in working out with a personal trainer, and I’m wondering what I need to do to make an appointment I’d prefer to do it on Thursdays, if possible

M: Let’s see It looks like Jodie has an opening on Thursdays at ten in the morning If you’re free at that time, I’ll sign you up for a one-hour session

W: All right That works for me And I know there’s an extra charge for this service Do I pay it separately

or with my monthly membership fees?

53 Where does the man work?

(A) At a doctor’s office

55 What does the woman ask about?

(A) A membership discount

(B) A shipping charge

(C) A billing procedure

(D) A rental fee

56-58

W: Oh, what’s all this trash doing at your desk? Are the janitors on strike?

M: No, the workers in our office have decided to start a recycling project, and it’s my responsibility to dispose of the garbage But I’m still not entirely sure how to do that

W: If you don’t want to drive it to the recycling center yourself, I think there are some recycling facilities down in the basement Perhaps you could take it down there and ask

M: Good idea I’ll go down after lunch There must be someone there who can give me exact instructions

on how to discard it

56 What is the main topic of the conversation?

(A) inventory registration

(B) A labor shortage

(C) A new recycling center

(D) Trash recycling

57 What is the man uncertain about?

(A) Where to put his personal belongings

(B) When he should leave the office

(C) Why some employees are on strike

(D) How to dispose of some waste

58 What will the man do after a meal?

(A) Drive to the recycling center

W: Yes I’ll print those out for you You can come to the clinic in person to pick them up On the other hand, we can mail them to you, but you’ll be charged a small fee for the courier

M: It’s no problem to stop by the clinic I’ll be in the neighborhood around four o’clock

W: Okay Please make sure you have a government-issued photo ID with you We have to verify your identity before we can release the records

59 Why is the man calling?

(A) To request some health paperwork

(B) To book a trip abroad

(C) To report a medical problem

(D) To make a doctor’s appointment

60 According to the woman, why might the man be charged a fee?

(A) For canceling an appointment

(B) For expediting a process

(C) For using a mail service

(D) For having a consultation

61 What does the woman remind the man to do?

(A) Prepare a cash payment

(B) Arrive before four o’clock

(C) Bring proof of identity

(D) Visit a government office

62-64

W: Aren’t you excited about our travel club’s trip to Eastern Europe this summer? I’m going to book the tickets soon, so I need some personal information from everyone who is coming with us

M: Oh, I didn’t know you were making reservations already What do you need to know?

W: I need everyone’s full name and passport number Also, I need to know their preferred dates for when to depart and return

M: Well, that shouldn’t be too difficult But Mr Yamakawa is currently having his passport renewed We won’t be able to get his information until the embassy grants him a new passport next week

62 What are the speakers talking about?

(A) Ticket cancellations

(B) Vacation planning

(C) Clothes shopping

(D) Immigrant registration

63 Why does the woman need some personal information?

(A) To book accommodations

(B) To submit it to the embassy

(C) To reserve tickets for a trip

(D) To get a ticket refund

64 What does the man say about Mr Yamakawa?

(A) He is unable to join them

(B) He will give his information later

(C) He is currently not in the country.

(D) He is working for a government agency

65-67

W: I had a meeting with the president of the city council this morning, and he informed me that they have decided to go ahead with the wind farm project We’ll begin contract negotiations next week and then set a work schedule after everything is finalized

M: That’s great news Would you mind e-mailing me a copy of the property ownership documents for the land? Then I can forward those to the company’s lawyers

W: Okay I’ll do that today Also, please note that this is considered a classified matter We must be very careful not to mention it to anyone else until it’s officially announced Otherwise, it could affect our company’s reputation for professionalism

65 What did the woman do this morning?

(A) Hired a part-time worker

(B) Visited the company’s president

(C) Called a corporate lawyer

(D) Met with a city official

66 What does the woman say she will send?

(A) A proposed schedule

(B) Some mechanical equipment

(C) A project proposal

(D) Some electronic files

67 What is the woman worried about?

(A) Having confidential information leaked

(B) Exceeding the proposed budget

(C) Failing to meet a project deadline

(D) Negotiating a contract by herself

68-70

W: Is this Wade Grisham? I saw the ad you placed on the Internet Is it really true that you’re giving away all of your furniture?

M: That’s right I’m getting transferred to Arizona next month, so I won’t be needing any of it But a lot

of the items I listed have already been claimed, like the desk and office chair Was there anything in particular that you were interested in?

W: I just loved the wooden dresser you posted a photo of Do you still have it?

M: Yes, it’s still here You can drop by before 9:00 P.M today to pick it up

68 Why is the woman calling the man?

(A) To promote a business in Arizona

(B) To inquire about an ad he wrote

(C) To sell him a new line of furniture

(D) To confirm a delivery address

69 Why is the man giving away his belongings?

(A) His house is too small to fit them

(B) He is getting married

(C) He was given some better things

(D) He is moving out

70 Which item is the woman interested in?

(A) The dresser

(B) The office chair

refreshments stand for safety reasons It should be a great night with live music and beautiful sights Remember to wrap up warm, as it’s going to be cold tonight

71 Who is hosting the event?

(A) A music store

(B) An amusement park

(C) A government office

(D) A radio station

72 Who does the speaker indicate is going to be at the event?

(A) Local celebrities

(B) Emergency service personnel

(C) The city’s mayor

(D) The winner of a contest

73 What are listeners reminded to do?

(A) Wear warm clothing

(B) Bring their own food

if you can find it, or if it was accidentally thrown in the trash We were sitting by the table closest to the entrance Thank you in advance

74 Why is the speaker calling?

(A) To make a reservation

(B) To ask about a forgotten item

(C) To get directions

(D) To order a meal

75 What does the speaker say he will do?

(A) Sit next to the entrance

(B) Purchase additional items

(C) Return to the business

(D) Take a look at a trash can

76 Where was the speaker seated?

(A) Next to a jukebox

(B) At a counter

(C) By a window

(D) Near a door

77-79

The first item on the agenda today is the payroll system We are moving from a weekly to a monthly pay schedule for part-time employees The accounting department expects to have the system ready by the end of the month We would, therefore, like to make sure all managers have informed their teams of the change by the end of the week If anyone anticipates any problems with the changeover, please send a written summary of the concerns to Susan in accounting Later in the week, I’ll distribute

informational posters about the new system to all department heads Please put these on your bulletin boards

77 What is the main topic of the talk?

(A) A change in wage payments

(B) A new employee in accounting

(C) An upgraded telephone system

(D) A weekly sales goal

78 What should listeners do if they have any concerns?

(A) Put them in writing

(B) Discuss them with the speaker

(C) Schedule a meeting with Susan

(D) Talk to the manager on duty

79 What will managers receive?

(A) Updated work schedules

80 What type of business does the speaker work for?

(A) A battery manufacturer

(B) A courier service

(C) A power company

(D) A computer repair shop

81 Why is the speaker calling?

(A) To ask for a deposit

(B) To arrange a delivery

(C) To apologize for an error

(D) To recommend a service

82 What is the listener asked to do?

(A) Confirm an ID number

(B) Return the speaker’s call

(C) Send a copy of an invoice

(D) Reply to the speaker’s e-mail

83-85

Get quality products and low prices at Fowler’s We’re offering twenty percent off certain brands of golf clubs, thirty percent off all volleyball and badminton nets, and forty percent off helmets and other protective gear It’s our way of celebrating ten years in business, and we hope to serve our valued customers for many years to come Don’t miss these great deals and more It’s all happening this Saturday and Sunday only at Fowler’s, located at the south end of the Meadowview Mall

83 What most likely is Fowler’s?

(A) An electronics store

(B) A hardware store

(C) A clothing store

(D) A sporting goods store

84 According to the advertisement, what is the purpose of the sale?

(A) To celebrate the store’s anniversary

(B) To introduce a new brand

(C) To get rid of outdated merchandise

(D) To promote a grand opening

85 How long will the sale last?

(A) One day

(B) Two days

86 What is the topic of this seminar?

(A) American history

(B) City planning

(C) Architecture

(D) Immigration policies

87 What is the main event of the weekend?

(A) A speech by a famous guest

(B) A city tour

(C) A charity banquet

(D) A TV appearance

88 What will the listeners do next?

(A) Visit a museum

(B) Receive some information packets

work and answer any questions Please be sure to keep your gloves and safety goggles on at all times And again, thank you very much for your help.

89 According to the speaker, what caused the problem?

(A) A misplaced document

(B) A computer error

(C) A broken machine

(D) A shortage of supplies

90 What will happen at six o’clock?

(A) The shipment will be sent

(B) The speaker will give a demonstration

(C) The listeners will have a meal

(D) The inventory will be examined

91 What are listeners asked to do?

(A) Load boxes onto trucks

(B) Monitor the workflow

(C) Wear protective gear

(D) Review the safety instructions

92-94

Hello, Ms Roberts This is Ronnie Blake from Remington Chemicals Our company will be relocating to a larger office next month, and we’d like your company to handle the moving process We’re planning to move in the last weekend of April, and I think we’ll need three large vans Also, we’ll be transporting some fragile items that require special care, including some computer equipment I’d like you to make a calculation of the projected costs of this project by the end of this week If it’s within our budget, we’ll sign the contract as soon as possible Please let me know if you’re available

92 Why is the speaker calling?

(A) To buy some chemicals

(B) To rent an apartment

(C) To hire a moving company

(D) To inquire about data transfer

93 What does the speaker request?

(A) Early delivery before office hours

(B) An extension on the deadline

(C) Free installation of some computer equipment

(D) Attention to delicate items

94 What is the listener asked to prepare?

(A) A marketing survey

—where all your dreams come true

95 Where does the announcement take place?

(A) At a subway station

(B) At an elementary school

(C) At a public library

(D) At an amusement park

96 What is mentioned about Hannah Baker?

(A) She is wearing a light brown sweater

(B) She has come to the main entrance

(C) She is looking for her parents

(D) She has lost a personal item

97 Where are the relevant listeners requested to go?

(A) To a restaurant

(B) To the Adventure Island section

(C) To the main office

(D) To the west entrance

98 What is the theme of the radio broadcast?

(A) Shopping tips

(B) Stock selection

(C) Consumption trends

(D) Computer games

99 What is mentioned as one of EP Electronics’ strengths?

(A) Its long history

(B) Its efficient delivery system

(C) its experienced staff members

(D) its strategic location

100 What will happen after the commercials?

(A) A contest will be held

(B) A song will be played

(C) A decision will be announced

(D) A recording will be aired

Test 2

1

(A) She’s cutting a stem

(B) She’s preparing some food

(C) She’s washing dishes

(D) She’s cleaning a vase

(A) A rope has been tied to a bar

(B) A horse is being ridden

(C) An animal is resting in a barn

(D) A hose has been left on the ground

3

(A) One of the women is pouring a beverage into cups.(B) The two men are seated across from each other.(C) One of the women is printing a chart

(D) Some people are watching a presentation

4

(A) One of the people is receiving a diploma

(B) All the people are sitting in a row

(C) A stage has been set up behind the people

(D) All the students are shaking hands with one another.5

(A) They’re swimming in a lake

(B) They’re sleeping in a tent

(C) They’re setting up camping gear

(D) They’re hiking in the forest

6

(A) They are entering a vehicle

(B) They are peeking into their bags

(C) They are putting on their clothes

(D) They are standing by a car trunk

7

(A) A man is organizing a room

(B) A man is doing a cleaning task

(C) A man is emptying a trash can

(D) A man is sitting on the curb.

8

(A) The man is passing an object to the woman.(B) The woman is tapping on a car window

(C) The man is getting into a vehicle

(D) The woman is waiting for a parking spot

9

(A) Some signs are blocking the entrance

(B) A clock is hanging above a doorway

(C) Some recycling bins are being emptied

(D) The doors have been left open

10

(A) A man is putting away some crutches

(B) Two people are looking at each other

(C) A woman is monitoring a patient

(D) They are entering an elevator

11 Which gym do you use?

(A) The one near my home

(B) Treadmills mostly

(C) I think it’s new

12 Where will the banquet take place?

(A) Please make a donation

(B) The Washington Ballroom

(C) In the evening, at 8:00

13 When will the company release its annual report?(A) Later this week

(B) We didn’t export them

(C) I didn’t write them

14 Where is your apartment?

(A) It’s downtown.

(B) Three bedrooms

(C) Yes, it is

15 Who translated this news article?

(A) From a finance magazine

(B) Yes, it’s a new article

(C) Kathy did that

16 There’s a typo in this advertisement

(A) Really? Where?

(B) Yes, it’s on sale now

(C) Send me 10 copies

17 What did you like about the factory tour?(A) Yes, everyone in our group did

(B) At a clothing manufacturer

(C) Our guide was very knowledgeable

18 Why is the cafeteria off limits?

(A) Because they’re painting it

(B) After six o’clock

(C) I’m not hungry yet

19 Who set up this laboratory equipment?

(A) The first room after the elevator

(B) You have to ask the supervisor

(C) Please be very careful

20 Should I pay the fee now or send a check later?(A) We’ll bill you

(B) Ten dollars off

(C) Yes, I checked my e-mail

21 Let’s share the profits evenly among us.(A) Both halves are even

(B) Their shares rose today.

(C) That sounds fair

22 Why is the parking lot closed?

(A) The one on Grove Avenue

(B) On Tuesday

(C) It’s being resurfaced

23 It’s stopped raining outside, hasn’t it?

(A) I agree about your idea

(B) Why shouldn’t it?

(C) Yes, it’s dry now

24 How many guests are you expecting at the event?(A) No, it’s not mandatory

(B) At the Yeardley Hotel

(C) We don’t have a final count

25 Would you like an economy or business class seat?(A) I’ll be away on business

(B) Economy class is fine

(C) Let’s leave soon

26 When did Ms Iverson leave the company?

(A) For health reasons

(B) A few months ago

(C) No, I’m staying

27 How many keyboards do we have in stock?

(A) Let’s put them on the shelves

(B) Check the inventory list

(C) I only need one

28 You’re taking tomorrow off, right?

(A) No, I have some projects to finish

(B) You can take them with you

(C) We should leave it on.

29 Do you prefer the striped curtains or the floral curtains?

(A) They’re hanging over there

(B) Yes, they turned out great

(C) The striped ones look more elegant

30 Is the model in this catalog still for sale?

(A) It took a long time

(B) She’s a famous model

(C) Yes, we have it in stock

31 What do you think of the jacket?

(A) It’s too small

(B) The leather one

(C) At a department store

32 Why don’t we plan an award for Employee of the Month?

(A) No, to the emergency ward

(B) Our workers might enjoy that

(C) She made those last month

33 Is Gary coming to the office later today?

(A) No, he called in sick

(B) They left the office at 10

(C) I agree with you

34 Do you need the cost estimate today, or can it wait till tomorrow?(A) Later is fine

(B) About three million dollars

(C) I’m still waiting in line

35 The new computer monitors haven’t been delivered yet, have they?(A) It’s on the screen

(B) I’m pretty sure they have

(C) We spent quite a bit

36 Isn’t he organizing the luncheon this week?

(A) Everyone had a great time

(B) The whole organization is invited

(C) Yes, he’s prepared all day for it

37 You ought to report this conflict to the manager

(A) She’s the senior manager

(B) Do you really think that’s necessary?

(C) Their schedules are conflicting

38 Have you seen that director’s latest film?

(A) It’s later than that

(B) Yes, as soon as it came out

(C) There’s a theater near here

39 Why don’t we buy a going-away gift for Oliver?

(A) I’m going to the conference alone

(B) He would appreciate that

(C) Thank you for the gift

40 Can’t we get discounted tickets?

(A) Let’s leave at 5

(B) It’s too many to count

(C) Not for this performance

41-43

M: Daisy, the agenda for the board meeting this afternoon hasn’t been printed yet I need to put copies

of it in the conference room by lunchtime Can you get it to me in an hour?

W: The sales manager said that she had some topics to add When we spoke, she said she hopes to mail them to me by 12:30

e-M: Can you call now and tell her that she must have them in before 11:30? The CEO’s office will need to approve them before anything is printed Otherwise, we’ll have to use the existing copy, which has already been approved

41 What are the speakers discussing?

(A) An attendance list for an event

(B) A food order for lunch

(C) An agenda for a meeting

(D) An article for a newsletter

42 According to the woman, what’s the reason for the delay?

(A) An office printer is not working

(B) A conference room was in use

(C) A manager wanted to make changes

(D) An employee arrived to work late

43 What does the man ask the woman to do?

(A) Notify someone of a deadline

(B) Set up the conference room

(C) Contact the CEO’s office

(D) Send him the existing copy

W: My office is in a place called Stonewell Hall Do you know where that building is?

M: Of course Do you see that brown brick building over there? That’s the student center Next to it is Campbell Hall, which is the main building If you take the path running between those two buildings, it should take you right to your office

44 Where most likely are the speakers?

(A) At a university

(B) In a public park

(C) At a foreign embassy

(D) In a laboratory

45 Which building is the woman looking for?

(A) The Natural Sciences building

(B) The student center

(C) Stonewell Hall

(D) Campbell Hall

46 What does the man advise her to do?

(A) Go out through the main gate

(B) Follow a path between two buildings

(C) Take a shuttle bus

(D) Enter the student center

47-49

M: Hi I recently purchased this vacuum cleaner here, but it turns out this model isn’t the one I need for

my kind of floors Could I exchange it for a different model? I have the receipt right here

W: That’s no problem, sir As long as you have all of the attachments and original packaging, you’re allowed to exchange it However, you will need to cover any difference in the price if the product you select is more expensive than this one

M: That’s fine In fact, I looked online and found a model that fits my needs exactly It’s about thirty dollars more, but it has a steam cleaning function

47 Where most likely are the speakers?

(A) At a clothing store

(B) At a convenience store

(C) At a home appliances store

(D) At a carpet store

48 What did the man bring with him?

(A) A proof of purchase

(B) A copy of a warranty

(C) A store loyalty card

(D) A color sample

49 What does the woman mention about the exchange?

(A) It does not apply to discounted merchandise,

(B) It must be done within thirty days

(C) it is not allowed for items purchased online

(D) It requires paying the price difference

W: Good afternoon This is Rosaline from Sky High Travel How may I help you?

M: My name is Rodrigo Suarez, and I ordered some airline tickets through your company’s Web site last Monday I was informed that a receipt would be sent to my e-mail account, but I still haven’t received any confirmation of my booking

W: Let me see Oh, I can confirm that your reservation is stored in our database Please wait a

moment, and the receipt should arrive soon I apologize for this delay

50 Who most likely is the woman?

(A) An airport attendant

(B) A store cashier

(C) A travel agent

(D) A tour guide

51 Why did the man call the woman?

(A) To reserve a flight

(B) To confirm a booking

(C) To cancel a reservation

(D) To inform her of some schedules

52 What does the woman advise the man to do?

(A) Wait for his receipt to arrive

(B) Place a new reservation

(C) Call back later in the day

(D) Provide his contact information

53-55

W: Hey, Gareth Have you seen Nadia? She’s supposed to give a factory tour to Ms Earnshaw in a few minutes, and I can’t find her anywhere Ms Earnshaw runs a large IT company, so she’s a very importantclient I don’t want to keep her waiting

M: That’s really strange I saw Nadia just a minute ago She had her tour notes and was ready to go.W: Well, we need her soon Could you look for her in the cafeteria while I check the employee lounge? Please call me on my cellphone if you find her

53 Where most likely are the speakers?

(A) At a travel agency

(B) At a manufacturing facility

(C) At an IT company

(D) At an airport terminal

54 Why is the man surprised?

(A) The woman completed a task early

(B) He thought the visit was tomorrow

(C) One of his co-workers can’t be found

(D) The woman gave him a gift

55 What will the woman do next?

(A) Inspect the cafeteria

(B) Introduce Ms Earnshaw

(C) Make a phone call to Nadia

(D) Go to the employee lounge

56 Why do the speakers want to implement a change?

(A) To save money on expenses

(B) To provide better food

(C) To make the office more attractive

(D) To appeal to more clients

57 What does the man suggest doing?

(A) Hiring an online caterer

(B) Contacting a specialist

(C) Eating at another cafeteria

(D) Starting a catering business

58 What would the woman like the man to do?

(A) Brainstorm some ideas with her

(B) Prepare a proposal for a meeting

(C) Describe the product in more detail

(D) Notify a potential client

W: I understand I’ll review the procedures with the staff If you’d like, I can also give you a report with

an overview of the latest repairs we’ve done

59 What is the woman most likely responsible for?

(A) Developing security protocols

(B) Training administrative personnel

(C) Reporting to the head office

(D) Maintaining safety standards

60 What is the man concerned about?

(A) Passing an inspection

(B) Implementing a company policy

(C) Impressing a new manager

(D) Losing an important client

61 What does the woman offer to send the man?

(A) A list of expected expenses

(B) A summary of maintenance activities

(C) A copy of the employee manual

(D) An overview of an upcoming workshop

62 Where most likely are the speakers?

(A) At a railroad station

(B) On a ship

(C) At an airport

(D) On a plane

63 What does the man tell the woman?

(A) She will be charged an additional fee

(B) She needs to listen for an announcement

(C) She will receive another ticket

(D) She should reserve a seat through her travel agency

64 What issue is the woman worried about?

(A) How to receive a cash discount

(B) If she will be late for an appointment

(C) Whether she will be charged twice

(D) When to go to another terminal

M: I apologize for the inconvenience Actually, we’ve had a lot of calls because of the same issue I think you might have faulty wiring between your house and the street, so I am going to schedule an

electrician to check it out this afternoon

65 What is the purpose of the woman’s call?

(A) To ask for a Web site address

(B) To report a technical problem

(C) To get an Internet line installed

(D) To correct an error on an invoice

66 What information does the man request?

(A) A credit card number

(B) A telephone number

(C) A billing address

(D) A customer ID number

67 According to the man, what might be the problem?

(A) Some outside cables are defective

(B) Some accounting software has malfunctioned

(C) A service fee wasn’t paid on time

(D) An electrician made a mistake

M: Actually, I’m not going to her office I’m on my way to a dinner appointment What I’d like you to do

is give them to Moritz Klein He’s joining me later tonight, but I don’t think he’s left his office yet

W: All right I’ll check if he’s here and then give him the contracts

68 Why is the man calling the woman?

(A) To postpone a dinner appointment

(B) To inquire about the location of Ms Gates’ office

(C) To ask her to do a favor

(D) To inform her of traffic conditions

69 What does the woman propose to do?

(A) Meet the man later tonight

(B) Take some documents to another office

(C) Reschedule the man’s appointment

(D) Have some contracts printed

70 What will the man do later?

(A) Meet Moritz Klein

(B) Join a dinner party at Ms Gates’ office

(C) Go back to his office

(D) Give some contracts to his co-worker

71-73

Remove stains and odors from your furniture without hiring a professional It’s possible with the Touch Steam Cleaner from Garvey Appliances Our easy-to-use system works on a variety of surfaces, including carpets, curtains, and sofas And unlike other steam cleaners on the market, you don’t need to add any chemicals to the water tank, making it good for the environment Visit a Garvey retail store nearyou to see our employees demonstrating the useful features of this amazing device

One-71 What is being advertised?

(A) A cordless iron

(B) A washing machine

(C) A coffee maker

(D) A steam cleaner

72 What benefit of the product is mentioned?

(A) It has a lightweight design

(B) It is environmentally friendly

(C) It comes with a variety of accessories

(D) It is offered at a low price

73 According to the speaker, what can listeners do at a Garvey retail store?

(A) Watch a demonstration

(B) Get a discount on an item

(C) Sign up for a rewards card

(D) Participate in a feedback panel

74-76

Hello This is Christina Owens calling from Society Express We manufacture apparel for business professionals who are always on the go I sent you a catalog of our new spring collection, and I hope youwill consider carrying the line in your retail shop In addition to having a classic style, all of the items require very little care You never have to dry-clean or iron them I’d love to bring you some samples of what we have to offer so you can see the high quality for yourself I’ll stop by during store hours on Thursday I look forward to talking with you

74 Where does the speaker most likely work?

(A) At a marketing firm

(B) At a retail store

(C) At a clothing manufacturer

(D) At a dry cleaner’s

75 What does the speaker say about the product line?

(A) It is easy to care for

(B) It is available for a limited time

(C) It has become a best-seller

(D) It is endorsed by celebrities

76 What does the speaker say she will do on Thursday?

(A) Call back to take an order

(B) Send a product catalog

(C) Visit the listener in person

(D) Present goods at an industry event

77-79

It’s an honor for me to introduce tonight’s guest, Mr Isaac Banner, a founder of the prestigious

investment company Kilburn and Banner For five straight years, Mr Banner’s company has achieved incredible average returns You might also recognize him from CNT’s weekly finance show Money Talks, where he leads a panel of experts In a few moments, Mr Banner will introduce the principles of his famous “real value” investment strategy, which has brought him much success.Please give him a warm welcome

77 What is the purpose of the talk?

(A) To explain some new policies

(B) To analyze market trends

(C) To discuss a new show

(D) To greet a speaker

78 What is Mr Banner well-known for?

(A) Writing a best-selling book

(B) Hosting a talk show

(C) Winning a prestigious award

(D) Founding a TV station

79 What is the topic of Mr Banner’s talk?

(A) His new line of products

(B) His personal investment strategy

(C) His principles of leadership

(D) His advice for future business people

80-82

You’re listening to WKR radio I’m Sheila Bates Up next, it’s Arts and Leisure, the program that brings you the biggest names in entertainment Our guest tonight is Bruce Weaver, director of the film First Love, which premieres this Friday Along with his talent for creating unique character development and vivid imagery, Mr Weaver is also well-known off-screen for his generous donations to both domestic and international charities And tonight, our show is reaching more listeners than ever before For the first time, we’re streaming the broadcast on our Web site We'll be back in a few minutes with Arts and Leisure

80 Who will be interviewed on the program?

(A) A film critic

(B) A movie director

(C) A well-known actor

(D) A theater owner

81 What is mentioned about Bruce Weaver?

(A) He supports charitable organizations

(B) He has received numerous awards

(C) He attended an international event

(D) He plans to retire soon.

82 According to the speaker, what is unique about today’s radio program?

(A) It will start earlier than usual

(B) It will have no commercial breaks

(C) It allows listeners to call in

(D) It is being broadcast online

83-85

Hello, Ms Eckstein This is Fred Segal, the owner of the Fast-and-Free convenience store across from your high school I’m sorry to bother you, but there’s a problem I have to draw your attention to Recently, a group of students from your school has been seen smoking outside my store As you know, the city placed a ban on public smoking, and I’m worried that their behavior is driving away my

customers Since this is taking place after school hours, I know that there’s not much you can do about

it But as their principal, perhaps you could mention this issue to your students at the next assembly Then I’ll inform you if the situation improves

83 What business does the speaker represent?

(A) A local shop

(B) A pharmacy

(C) A high school

(D) A government institution

84 What problem is mentioned?

(A) An appointment has been canceled

(B) Some students have been absent

(C) An official regulation has been violated

(D) Some customers have filed a lawsuit

85 What is Ms Eckstein asked to do?

(A) Call back at a later time

(B) Purchase some other products

(C) Talk about a problem publicly

(D) Report a violation

86-88

And in local news, government officials of Trent City announced today a proposal for using the $1.4 million surplus in the city budget The funds would go toward building nearly one hundred more miles ofhiking paths in Pearl Mountain Park Supporters believe this could attract more tourists and help Trent City establish its reputation for natural beauty However, those against the measure say it could actually reduce tourism spending, as long-term construction throughout the park could discourage visitors from vacationing in the area Mayor Wendy Duncan said that the vote scheduled for this Friday’s city council meeting is too soon She suggested pushing it back to the April 14 meeting, allowing members to look into the matter further.

86 What are government officials considering doing?

(A) Upgrading a government building

(B) Repairing major roadways

(C) Adding trails to a park

(D) Performing safety evaluations

87 According to the speaker, why do some people oppose the measure?

(A) It will likely lead to traffic problems

(B) It could harm the tourism industry

(C) It doesn’t fit within the budget

(D) It could disturb wildlife in the area

88 What did the mayor recommend doing?

(A) Partnering with another city

(B) Holding a public debate

89 What is the purpose of this talk?

(A) To recall some faulty items

(B) To introduce a new service

(C) To plan a promotional campaign

(D) To explain corporate benefits packages

90 What information do customers need to retain?

(A) A store location

(B) A membership number

(C) A password

(D) The number of points

91 What will happen today?

(A) A meeting will be held

(B) New cards will be issued

(C) Some points will be transferred

(D) Compensation will be paid

92-94

Hi, Maurice This is Katie Pitt calling from Pluto Records I’m thrilled to say that the final version of your album is ready for distribution I think you’ll be pleased with the results Now, in order to promote the album, I recommend having a concert in your hometown I know people there would love to see you play the violin, and we can use photos from the event for future press releases I’ve found a suitable venue It’s called Lucas Theater, and it has quite a large auditorium, I will e-mail you a timetable of their current openings Please check this document and let me know which date would be best for you Thankyou

92 Who most likely is the listener?

(A) A singing instructor

(B) An instrumental musician

(C) A violin maker

(D) A modern dancer

93 What does the speaker suggest doing?

(A) Attending a local festival

(B) Planning a national tour

(C) Giving a live performance

(D) Participating in a radio interview

94 What will be sent to the listener?