ActualTests citrix presentation server 4 0 support exam 1y0258 nov 2008 pdf

Restart the Presentation Server Answer: A QUESTION 12: Scenario: A Network Administrator connects to a Presentation Server desktop from the client device.. In the Access Suite Console An

QUESTION 1:

Scenario: A Network Administrator has been instructed to setup a connection between

the Secure Gateway and the Web Interface Which two options should be used to

establish the connection? (Choose two.)

A HTTPS

B HTTP

C Encryption Access System

D Microsoft Certificate Services

E UDP

Answer: A,B

QUESTION 2:

Scenario: Certkiller is the new administrator of Certkiller com She notices that the IMA

Service on one of his servers failed to start Which two tests should he perform to find

out why the IMA Service failed to start? (Choose two.)

A Verify that the Spooler Service is started when a new user logs on

B When connecting directly, verify that the IMA Service is running on the data store

server

C Verify that the Spooler Service is started in the system context rather than for a user

D When connecting directly to the data store, verify that an ODBC connection exists

Answer: C,D

QUESTION 3:

Scenario: An administrator wants to generate real-time metric graphs to see a

representation of the server conditions that generate an alert or alarm and other

conditions that surround the event In which two locations can this be done? (Choose

two.)

A In the Presentation Server Console

B Under the Resource Watcher tab

C Under the Resource Manager Server tab

D In the Access Suite Console

Answer: A,D

QUESTION 4:

Scenario: Dave Jones installed a new version of the license server software for

Presentation Server He then noticed that Presentation Server is not recognizing the

license server Which licensing issue would cause the Presentation Server not to

recognize the license server?

A An incorrect version of the License Management Console was installed

B The Presentation Server was pointing to the wrong port of the License Management

Console

C The Presentation Server ran out of licenses

D An incorrect version of the license software was installed

Answer: D

QUESTION 5:

Scenario: A new Network Administrator with minimal experience checking Load

Manager statistics is instructed to use a command line utility to query the tables of the

dynamic store Which command should the administrator use to query the tables of the

dynamic store located on the data collector?

Scenario: The help desk administrator receives a call from a user who has received an

error message that states, "The system could not log you on." The user is attempting to

log on from a remote location There have been no reports of network issues and the

domain controller seems to be accepting authentication requests from other users After

the cause of the issue Which three steps must be completed to determine whether the

issue is caused by the Presentation Server Client? (Choose three.)

A Check that UDP port 1604 is open

B Open TCP port 3389 on the server

C Connect using RDP and determine if the situation improves

D Verify that logons are enabled for RDP andICA connections in the Citrix Connection

Configuration tool

E Verify that theICA listener is disabled

Answer: B,C,D

QUESTION 8:

Scenario: A hardware load balancer and three servers running the Web Interface and the

Secure Gateway Service are configured within a single hop DMZ Within the last half

hour, you received several dozen complaints that remote users cannot connect to the

Presentation Server environment What are the two most likely causes? (Choose two.)

A Hardware load balancer failure

Scenario: Six months ago an organization successfully deployed a new CRM application

on servers running Presentation Server to users in the local office and to users in remote

offices

Recently, the organization has introduced a policy allowing users in the headquarters

office to work remotely from home Users access applications using the existing Secure

Gateway and Presentation Server infrastructure However, as more employees choose to

work remotely, they have increasingly complained about poor performance

In order to resolve the performance issues, which resources may require increased

capacity?

A Internet connection of the data center

B CRM database servers

C Servers running Presentation Server

D LAN switch of the data center

Answer: A

QUESTION 10:

Scenario: Users in the Toronto office are complaining that print jobs directed to network

printers take a long time to complete Bandwidth to this office is nearing saturation, and a

network upgrade will not be completed for several months In the interim, how can you

improve the user's printing experience?

A Printer bandwidth should be set to 20 Kbps for all servers

B The Print Job Routing policy should be configured so that users always connect

indirectly as a client printer

C The Printer Properties Retention policy should be enabled for roaming profile only

D Printer bandwidth should be set to 20 Kbps through a policy for all

Toronto-basedcomputer IP addresses

Answer: B

QUESTION 11:

Scenario: Every time the Network Engineers at Certkiller com try to start the IMA

Service, an error message pops up stating that the IMA Service could not be started

Their environment is currently using a direct connection to the data store What should be

done to troubleshoot this issue?

A Verify ODBC connectivity

B Change the default timeout value for the Service Control Manager

C Verify IMA Service connectivity

D Restart the Presentation Server

Answer: A

QUESTION 12:

Scenario: A Network Administrator connects to a Presentation Server desktop from the

client device The administrator tries to select a printer from the Printers and Faxes

screen and sees the message: "You do not have access to this printer Only the security

tab will be displayed" What can the administrator do to solve this issue?

A Restart the Print Spooler Service

B Logon to the server and manually add the printer

C Select a printer from the user's session

D Restart the Citrix Print Manager Service

Answer: C

QUESTION 13:

An administrator noticed a message indicating that the IMA service on a particular

Presentation Server failed to start when the service actually started Which two methods

should the administrator use to troubleshoot this issue? (Choose two.)

A Collect the CDF Trace with the proper IMA sub-systems

B Run DRWTSN32 - I to set Dr Watson as the default debugger

C Verify the current loading plug-ins using REGEDIT

D Run NETMON to get the network trace

Answer: A,C

QUESTION 14:

Scenario: The Network Administrator has modified the value of MaxThreads to tune the

Presentation Server implementation, as Session Reliability is enabled for 150 user client

connections on a server that is powerful enough to accept more After making this

modification, which two options could be used by the administrator to cause the changes

to take effect? (Choose two.)

A Reboot the server

B Restart the XTE Service

C Log off all users

D Restart IMA Service

Answer: A,B

QUESTION 15:

Scenario: A Network Administrator noticed that client logon performance is very poor

and thinks that it might be due to client drive mapping Which drive is most likely being

queried in order to cause this issue? (Drive A = Floppy Drive, Drive C = Local Drive, D

= CDROM, Z = Network Drive)

B Data Collector stores the Resource Managerconfiguration data

C Farm Metric Server sends farm wide data to other servers using IMA (Independent

Management Architecture) communication

D Data Collector determines the farm wide data distribution system

Answer: A

QUESTION 17:

What happens when the Connect client printers at logon checkbox is not selected in the

ica-tcp connection client settings?

A Client printers will be prohibited from being added automatically

B Printing speed is reduced

C Presentation Server universal printer driver will automatically create printers for

connecting clients when they launch their ICA connections

D Client to server printer redirection will be disabled

Answer: A

QUESTION 18:

Which component gathers historical metrics from all Presentation Servers on a daily

basis and forwards the data to the Summary Database?

A Data Collector

B Summary Database Collector

C Database Connection Server

D Farm Metric Server

Answer: C

QUESTION 19:

What happens when a collision occurs and the DLLs for the application are relocated to

an available base memory address?

A The DLL can no longer be shared with other applications

B The registry key of the DLL changes to 0

C The registry key of the DLL changes to 1

D The DLL is deleted from the application

Answer: A

QUESTION 20:

What are two reasons why you would receive an error message from the Service Control

Manager stating that the IMA Service could not be started when the service actually

started? (Choose two.)

A The Service Control Manager timeout value expired

B The Citrix XML HTTP socket timeout value expired

C The Service Control Manager is currently set to use the default time-out value

D The IMA Service startup account expired

E The Citrix XML Service could not connect to the database

Answer: A,C

QUESTION 21:

Scenario: You recently installed Citrix Presentation Server 4.0 on Windows Server 2003

in a pilot environment at Certkiller com and have not yet made any modifications to the

default settings for farm properties Your pilot user group is based on technical

employees from several regional offices and the headquarters location Users that access

from wireless connections report that their screens freeze on occasion and an hour glass

appears How would you identify the issue affecting the environment?

A By checking if IPX/SPX has been enabled within the operating system

B By checking if there is an issue withICA keep-alives

C By checking if Session Reliability is enabled

D By checking if Access Control has been allowed for any connection

Answer: C

QUESTION 22:

Scenario: Brook Bank & Company purchased a new accounting application to improve

their employees' efficiency and help make the company more competitive among the

leading accounting firms in Mans County The IT administrator of Brook Bank wants to

know the resource requirement of the new application that has been installed in their pilot

environment This information is available in a report

Which console can be used to generate the report?

A Resouce Manager Web Console

B Presentation Server Console

C Access Suite Console

D Microsoft Management Console

Answer: C

QUESTION 23:

Scenario: A license server was renamed and a new license file was allocated and installed

on the license server However, whenever the server is rebooted, a license error message

pops up indicating that the license server is not available Which two issues could cause

this error message? (Choose two.)

A The old license file has expired

B The change to the port number in the old license file was not implemented in the new

Scenario: An administrator wants to adjust the threshold for a specific alarm setting for

Page File utilization The value in the yellow threshold field will be changed from 40 to

50 and the value in the red threshold field will be changed to 60; this action will result in

the red threshold having a higher value How can this be done?

A By opening the Event Log Consolidator and changing the alert settings

B By clicking the server farm node and editing the farm properties settings

C By expanding the Resource Manager node and double-clicking the desired metric

D By right-clicking the desired metric and selecting "Properties"

Answer: D

QUESTION 25:

Where can an administrator generate the Policy Report for a farm?

A In the Resource Manager Web Console

B In the Presentation Server Console

C In the IIS Management Console

D In the Access Suite Console

Answer: D

QUESTION 26:

Scenario: A Network Administrator goes into Presentation Server console and changes

the Citrix Print Manager Service settings The administrator changes the startup type of

the service from "automatic", and deselects the "This account" radio button Which

consequence may result from this action?

A Printers will not be auto-created

B Printer mapping will automatically be disabled

C The Printing Bandwidth will be increased

D All the available client printers will be deleted

Answer: A

QUESTION 27:

Scenario: Remote users who log on to a particular Presentation Server over dial-up

connections experience a black screen for about 15 minutes before login finally

completes A Network Administrator wants to figure out what could be causing the slow

logon and why the black screen is appearing

What should be done to determine the cause of this issue?

A Run Network Trace on the client device

B Open My Computer on the client device and check if the device is configured to allow

remote assistance invitations to be sent to a Presentation Server

C Open Task Manager on the client device and stop the process with the highest CPU

utilization

D Run Terminal Services recovery on the client device

Answer: A

QUESTION 28:

Scenario: Users connecting directly to the Presentation Server 4.0 desktop are able to

print to their auto-created printers When the same users try to print from their published

applications, they cannot see their auto-created printers The Citrix Administrator

suspects that this is due to asynchronous processing of printer auto-creation for published

applications How can the administrator disable asynchronous auto-creation of printers

for published applications?

A Disable the option in the Printing Policy

B Disable the option in Printer Properties in Presentation Server Console

C Disable the option in Application Properties in Presentation Server Console

D Disable the option in Server Properties

Answer: C

QUESTION 29:

Scenario: You have deployed a new mapping application that is to be used by your Sales

and Marketing department to track customers and sales leads by zip code Because the

application was inadvertently made available to all domain users, you see that a few

people other than Sales and Marketing users are accessing the application You learn that

your commpany purchased only 50 user licenses;this is sufficient only for sales and

Marketing users When you approach your manager regarding licensing compliance, he

advises you that because typical usage is only approximately 30 users, it is acceptable to

allow all domain users to continue to access the application with the current number of

licenses However, he asks you to monitor the usage and ensure that no more than 50

instances are open at any time

Which two actions should you perform? (Choose two.)

A Limit users to the Sales and Marketing group during business hours, and allow all

domain users to have access after business hours

B Limit the number of instances allowed in the server farm

C Limit users to only one instance of the application

D Use Presentation Server policies to limit the total number of concurrent sessions that a

user can have running at the same time

E Create a Resource Manager published application anduse the Count Metric

Answer: B,E

QUESTION 30:

By default, which three ports can be used by Citrix Presentation Server to communicate

with a Citrix license server? (Choose three.)

What happens when the Connect client printers at logon checkbox is not selected in the

ica-tcp connection client settings?

A Presentation Server universal printer driver will automatically create printers for

connecting clients when they launch theirICA connections

B Client to server printer redirection will be disabled

C Client printers will be prohibited from being added automatically

D Printing speed is reduced

Answer: C

QUESTION 32:

Scenario: You are planning to deploy a new Human Resources application at

Certkiller com To avoid installing the application on each workstation, your company

has decided to deploy the application using Presentation Server Your company has 200

employees and 80 will need to access the application at any given time, so only 80

licenses have been purchased To ensure licensing compliance, what should you do?

A Publish the application and allow only one instance of the application per user

B Publish the application and limit the number of instances allowed in the server farm

C Publish the application and ensure that Workspace Control has not been enabled

D Publish the application and use Citrix Policies to limit the total number of concurrent

sessions that a user can have running at the same time

Answer: B

QUESTION 33:

Scenario: A Network Administrator receives a number of service tickets with complaints

from users connecting to the Presentation Server through an ica-tcp connection How can

the administrator determine if an unexpected policy result is due to Windows Group

Policy settings or to a Citrix Policy?

A By connecting from a client device to the Presentation Server through a customized

ICA Connection and checking if the unexpected policy results occur

B By connecting from a client device to the Presentation Server through an ICA WIN32

Client and editing the farm properties for the unexpected policy results

C By connecting from a client device to the Presentation Server through a Remote

Desktop Connection and checking if the unexpected policy results occur

D By connecting from a client device to the Presentation Server through Web Interface

and checking if the unexpected policy results occur

Answer: C

QUESTION 34:

Scenario: Certkiller installed a new version of the license server software for

Presentation Server She then noticed that Presentation Server is not recognizing the

license server Which licensing issue would cause the Presentation Server not to

recognize the license server?

A An incorrect version of the license software was installed

B The Presentation Server was pointing to the wrong port of the License Management

Console

C An incorrect version of the License Management Console was installed

D The Presentation Server ran out of licenses

Answer: A

QUESTION 35:

Which two processes should an administrator perform to determine metric thresholds?

(Choose two.)

A Determine a server metric base when no users are connected to the server

B Monitor the server metrics when users are connected and set the user experience

C Determine a server metric base only when users are connected to the server

D Compare the server metrics to the administrator's opinion of what should be done

Answer: A,B

QUESTION 36:

Scenario: A Network Administrator configures a print job routing policy for LAN users

to always connect as client printers After this, these users begin experiencing slow

printing What should be done to resolve this issue?

A Edit the policy to remove all WAN users from the policy to provide more room for

LAN users

B Enable session printing for the LAN users

C Enable client print mapping for the LAN users

D Edit the policy for LAN users to connect directly to network printers

Answer: D

QUESTION 37:

Scenario: A license server was renamed and a new license file was allocated and installed

on the license server However, whenever the server is rebooted, a license error message

pops up indicating that the license server is not available Which two issues could cause

this error message? (Choose two.)

A The previous allocated licenses were not returned to Citrix before the new license file

was generated

B The change to the port number in the old license file was not implemented in the new

license file

C The new license file does not have the same name as the Presentation Server farm

D The old license file has expired

Answer: A,B

QUESTION 38:

company's server farm, the IMA Service fails and an error message with the error code

like 2147483649 pops up Which action should Jack take to troubleshoot this problem?

A Verify that the startup type of the IMA Service is set to manual

B Verify that the Citrix Print Manger Service is started

C Verify that the WMI Service is not started

D Verify that the local system account is not missing a \\TEMP directory

Answer: D

QUESTION 39:

Scenario: You are the administrator of a 50-server Presentation Server farm at

Certkiller com All clients are based on Windows 2000 Professional or Windows XP

Professional The Training Department will be deploying video-based training that will

be published on the servers, but a format has not yet been determined Which two

SpeedScreen capabilities should you point out to the project manager as options that

would likely enhance ICA sessions over low-bandwidth connections? (Choose two.)

A SpeedScreen Flash Acceleration

B SpeedScreen Browser Acceleration

C SpeedScreen Multimedia Acceleration

D SpeedScreen Latency Reduction

Answer: A,C

QUESTION 40:

Scenario: A recently hired Network Administrator at Net Tech was asked to configure

ICA settings so that a particular program is launched when a user connects Which Citrix

Connection Configuration Tool setting is used for this purpose?

Scenario: Your Network Administrator is reviewing a network trace to address a

potential issue and is alarmed that no traffic has crossed TCP port 1494 during the

hour-long trace What are two reasons why this would happen? (Choose two.)

A The IMA Service is not functional

B The Citrix License Server is unavailable

C NoICA sessions are connected during this time period

D The data store database is unavailable

E Session Reliability is implemented

Answer: C,E

QUESTION 42:

Scenario: A Network Administrator receives a number of service tickets with complaints

from users connecting to the Presentation Server through an ica-tcp connection How can

the administrator determine if an unexpected policy result is due to Windows Group

Policy settings or to a Citrix Policy?

A By connecting from a client device to the Presentation Server through Web Interface

and checking if the unexpected policy results occur

B By connecting from a client device to the Presentation Server through a customized

ICA Connection and checking if the unexpected policy results occur

C By connecting from a client device to the Presentation Server through an ICA WIN32

Client and editing the farm properties for the unexpected policy results

D By connecting from a client device to the Presentation Server through a Remote

Desktop Connection and checking if the unexpected policy results occur

Answer: D

QUESTION 43:

ICA Priority Packet Tagging provides the ability to prioritize ICA sessions based on the

virtual channel data being transmitted In which registry key can ICA Priority Packet

QUESTION 44:

Scenario: Since upgrading to Presentation Server 4.0, some users have reported an error

message stating that "You do not have access to logon to this session."

What would you advise your help desk staff to ask users who receive this error message?

A Whether the user is connecting from a remote location or from the internal network

B Whether the user is accessing the Presentation Server farm by means of Program