Sample business letters 101 200

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications. If you are not sure about the use of any letter, consult with an appropriate professional first. 101. Commitment Form (Advertising) 102. Company Bonus Letter 103. Company Credit Account Approval

Sample Business Letters (101-200)

Thành phố Hồ Chí Minh, tháng năm …

Sample Business Letters (101-200)

(Sample Business Letters are listed in Alphabetical Orde)

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications If you are not sure about the use of any letter, consult with an appropriate professional first

Index

101 Commitment Form (Advertising)

102 Company Bonus Letter

103 Company Credit Account Approval Letter

104 Company Credit Account Denial for Unfavorable Report

105 Company Credit Account Denial Letter

106 Complimentary Letter to Employee on Handling of Difficulty

107 Complimentary Letter to Employee on Handling of Emergency

108 Complimentary Letter to Hotel

109 Complimentary Letter with Individual Commendation

110 Confidential Information Agreement

111 Confidentiality Agreement Between Firms

112 Confirmation of Acceptance of Employee Suggestion

113 Confirmation of Extension of Payment Date

114 Confirmation of Interview Appointment

115 Confirmation of Purchase Agreement

116 Confirmation of Telephone Report of Problem

117 Confirmation of Verbal Order

118 Congratulations on a Job Well Done

119 Congratulations on Employee on 5-Year Anniversary

120 Congratulations on Expansion

121 Congratulations on Formation of New Company

122 Congratulations on Increased Sales

123 Congratulations on Outstanding Achievement

124 Congratulations on Promotion 1

125 Congratulations on Promotion 2

126 Congratulations to New Business

127 Congratulations to New Owners

128 Consignment Agreement

129 Consignment Letter

130 Consumer Credit Application

131 Consumer Credit Application Form

132 Contract 1, Goods

133 Contract 2, Goods

134 Contract Proposal for Services

135 Conversion of Open Account to C.O.D

136 Correction of Deposition

137 Corrections to Derogatory Credit Report

138 Cover Letter for Loan Book

139 Cover Letter in Response to Catalog Request

140 Cover Letter, Product Literature in Response to Phone Inquiry

141 Cover Letter, Renewed Charge Card

142 Credit Dept Report to Collections on Past Due Account

143 Credit Extension to Past Due Preferred Customer

144 Customer Incentive Program Announcement

145 Customer New Charge Card Cover Letter

146 Customer Revival, Auto Mechanic

147 Customer Revival, Preferred Customer Private Sale

148 Customer Revival, Product Sales

149 Customer Revival, Small Shop

150 Customer Service Request Form

151 Decline of Venture Offer

152 Decline to Interview Referred Job Applicant

153 Deliveries Held Until Past Due Balance Paid

154 Demand by Secured Party for Possession of Collateral

155 Demand for Acknowledgement of Shipping Dates

156 Demand for Delivery

157 Demand on Guarantor

158 Demand that Future Payments Be by Certified Check

159 Demand to Endorsers for Immediate Payment

160 Denial of Request for Additional Discount

161 Denial of Request for Extension of Time

162 Denial of Request for Quarterly Billing

163 Directed Letter of Recommendation Requesting Reply

164 Discharge of Security Interest

165 Disclosure of Investigative Consumer Reports

166 Disclosure Statement, Fair Credit Reporting Act

167 Discreet Letter of Resignation

168 Disputed Balance Notice

169 Employee Invention Agreement

170 Employee Non-Compete Agreement

171 Employee Non-Compete Agreement (Specific Radius)

172 Employee Photo and Recording Release

173 Employee Suggestion for Company Meeting

174 Employer's Verification on Loan Applicant

180 Equipment Leasing Agreement

181 Equipment Maintenance Agreement

182 Escrow Check Receipt

183 Escrow Fee Worksheet

184 Expense Account Statement

185 Expense Account Statement Form

186 Explanation for Delay of Partial Shipment

187 Explanation of Insurance Rate Increase

188 Extension of Lease

189 Fictitious Name Certificate - By Corporation

190 Fictitious Name Certificate - Individual

191 Fictitious Name Certificate - Partnership

192 Fifth Overdue Payment Reminder, Notice of Credit Hold

193 Final Demand for Payment on Delinquent Account

194 Final Notice Before Legal Action

195 Final Notice of Impending Litigation

196 Final Warning Before Dismissal

197 Financing Statement

198 Firm Letter on Past Due Account

199 Five Day Demand for Payment

200 Follow Up Letter, Travel Agency

101 Commitment Form (Advertising)

COMMITMENT FORM

CLIENT: _ DATE _DESCRIPTION

ART WORK FOR BILLBOARD DESIGN:

Includes conceptual layouts, comprehensive

layout, artist's renderings, preparation of

camera - ready mechanicals

Estimated cost $250.00

(Typography costs are extra)

This commitment form is to serve as Client's written

authorization for (firm) to perform services

and/or contract with suppliers for the above described

items or services (radio, television, magazine,

publication, outdoor advertising, artwork, production,

etc.) on client's behalf Client's signature also

indicates understanding of estimates, prices, terms and

liability to (firm) for said items or services

Alterations or revisions of above specifications involving

extra costs will be executed only upon additional written

orders

ACCEPTED

DATE CLIENT AGENCY _

102 Company Bonus Letter

Dear

The presentation you prepared for the (description of

project) was truly outstanding There is no doubt that

we were awarded this project due to your fine work

Please accept the enclosed check as our way of saying

thank you for a job well done

Dear

We have reviewed your application for credit, and it is our

pleasure to inform you that an account has been opened for

your company

Please feel free to use your account as often as you wish

A descriptive brochure is attached which outlines the terms

and conditions upon which this account has been opened

Should your credit requirements change, or should you have

any questions regarding your new account, call this office

and ask to speak to one of our account representatives

When you call, please have your account number available,

in order that we might have quick access to your file

Dear

Thank you for your recent application for credit with our

firm We regret to inform you that we cannot extend credit

terms to you at the present time, based on the report we

received back from our credit bureau:

If you feel that there may be some errors in the records

of the credit reporting agency, we suggest that you contact

them and review their current information In the event

that there have been errors made, please direct them to

submit a revised report to us for our reconsideration

We would be most happy to welcome you as a customer and to

accommodate you in any way possible under the circumstances

We do have a layaway plan and various other options that are

available to our cash customers

Please feel free to call me if you have any questions or if

I can be of assistance to you in any way

Dear

We have reviewed your application for open account terms,

and at this time are unable to open an account for your

company Should circumstances change in the future, please

feel free to resubmit an application

We value your business, and hope to keep you as a customer

As a cash customer you will be advised of all special sales,

and we know that you will find our prices and services

competitive enough to allow us to continue serving you

If you have any questions about this decision, or if I may

be of any help in any way with regard to your dealings with

our company, please contact me at the above office

Dear

Several of your associates in the shipping department have

informed me of the incident that occurred last Friday with

a representative of Gene's Tool Supplies They have all

agreed that this driver hurled some extremely abusive

language at you and that his actions were unjustifiably

offensive They also all agreed that you remained a

gentleman throughout the entire time, attempting to solve

the problem I compliment you on your self-control, and

in handling the situation in such an exemplary manner I

have placed a call to the owner of Gene's Tools and fully

anticipate your receiving an apology from them

107 Complimentary Letter to Employee on Handling of Emergency

Dear

You are to be highly commended for the way that you handled

the emergency that occurred yesterday

The paramedics have informed us that if you hadn't acted as

quickly as you did, our customer's attack might have been

fatal Thanks to your fast reaction, she is already out of

intensive care and on the road to recovery

We are very proud of your association with our organization

Dear

Our (name of event) that was held at your hotel

was extremely successful

The compliments that I have received on your staff's

courteousness and the excellent food that your chefs

prepared for the occasion have been numerous

Thank you for helping to make our event a success

Dear

Our "Talent Night in St Petersburg" promotion was greeted

with a great deal of enthusiasm by the community, and I

want to take this opportunity to thank you for all of your

encouragement and support

As always, all of the staff at WQOL were extremely

cooperative I must, however, single out one in particular

who worked exceptionally hard to make it the success it was

This is Judith Blakely, who seems to have an unlimited

amount of energy and holds firmly to the conviction that if

it is worth doing, it is worth doing it right It is fair

to say that without her help, this event would not have beennearly as successful as it was We played to a full house.What more is there to say!

We will be looking forward to a repeat performance It hasbeen a joy working with your fine staff

CONFIDENTIAL INFORMATION AGREEMENT

In consideration of being employed by_ (Company), the

undersigned hereby agrees and acknowledges:

1 That during the course of my employ there may be

disclosed to me certain trade secrets of the Company;

said trade secrets consisting of:

a) Technical information: Methods, processes, formulae,compositions, inventions, machines, computer

programs and research projects

b) Business information: Customer lists; pricing data;

sources of supply; and marketing, production, or

merchandising systems or plans

2 I shall not during, or at any time after the

termination of my employment with the Company, use formyself or others, or disclose or divulge to others any

trade secrets, confidential information, or any other

data of the Company in violation of this agreement

3 That upon the termination of my employ from the Company:a) I shall return to the Company all documents

relating to the company, including but not

necessarily limited to: drawings, blueprints,

reports, manuals, correspondence, customer lists,

computer programs, and all other materials

and all copies thereof relating in any way to the

Company's business, or in any way obtained by me

during the course of my employ I further agree

that I shall not retain any copies of the foregoing

b) The Company may notify any future or prospective

employer of the existence of this agreement.

c) This agreement shall be binding upon me and my

personal representatives and successors in

interest, and shall inure to the benefit of the

Company, its successors and assigns

d) The unenforceability of any provision to this

agreement shall not impair or affect any other

provision

e) In the event of any breach of this agreement, the

Company shall have full rights to injunctive

relief, in addition to any other existing rights,

without requirement of posting bond

Whereas, the Company agrees to furnish the undersigned

certain confidential information relating to the affairs of

the Company for purposes of: (Describe)

_

,and

Whereas, the undersigned agrees to review, examine,

inspect or obtain such information only for the purposes

described above, and to otherwise hold such information

confidential pursuant to the terms of this agreement,

BE IT KNOWN, that the Company has or shall furnish to the

undersigned certain confidential information, as set forth on

attached list, and may further allow the undersigned the right

to inspect the business of the Company and/or interview

employees or representatives of the Company, all on the

following conditions:

1 The undersigned agrees to hold all confidential or

proprietary information or trade secrets

("information") in trust and confidence and agrees

that it shall be used only for the contemplated

purpose, shall not be used for any other purpose or

disclosed to any third party

2 No copies will be made or retained of any written

information supplied

3 At the conclusion of our discussions, or upon demand

by the Company, all information, including written

notes, photographs, memoranda, or notes taken by you

shall be returned to us

4 This information shall not be disclosed to any

employee or consultant unless they agree to execute

and be bound by the terms of this agreement

5 It is understood that the undersigned shall have no

obligation with respect to any information known by the

undersigned or generally known within the industry

prior to date of this agreement, or becomes common

knowledge within the industry thereafter

Dated: _

Dear

Your suggestion that we recycle the trims from our vinyl

production has been analyzed and found to be an extremely

viable idea

This recycling process, which will be implemented in six toeight weeks from now, will result in direct savings to ourfirm We commend you for your inventiveness!

Please accept our congratulations on the adoption of yourrecommendation and our thanks for your enthusiastic attitude

Dear

This will acknowledge our telephone conversation of thisdate As was stated in our letter dated (date) ,

we should be receiving our financing by (date)

In view of the above, we would appreciate your extendingthe date for our payment of the account until (date)

This will enable us to make sure that all of the appropriatedocuments have been prepared

We appreciate your courtesies, past and present It has been

a pleasure doing business with your company and we lookforward to years of pleasant associations

, at (time) I believe that you will find him to

be extremely knowledgeable about our business and the role weplay in relationship to our industry

Thank you for your interest in our firm

115 Confirmation of Purchase Agreement

Dear

This letter will serve to confirm our agreement regarding

your purchase of, and payment for, certain merchandise

from our company

We have agreed to ship the following merchandise to you:

You agree to abide by our printed terms and conditions,

and you additionally agree to pay for the merchandise in

three equal payments The first payment shall be sent

so as to be received by my office not later than (date)

The second payment shall be received not later than thirty

days later, and the third payment shall be received not

later than thirty days after the second payment In no

event shall payment be received later than (date)

Please sign a copy of this letter and return it to me

Upon receipt of your confirmation of our agreement, I

shall release shipment of the aforementioned merchandise

Dear

This will confirm our telephone conversation of (date)

wherein I informed you that there was a problem with the

(service performed)

As I stated, (description of problem)

It is my understanding that you will (commitment of servicecompany)

in order to resolve this problem

Thank you for your cooperation in this matter

117 Confirmation of Verbal Order

CONFIRMATION OF VERBAL ORDER

Unless we receive objection within ten days of your

receipt of this order, we shall expect delivery of all orderedgoods on the date indicated

Very truly yours,

The displays you created for the "Summer's Coming"

promotion are just beautiful Several of the sales

personnel told me that they have received numerous

compliments from the customers

Congratulations on a job well done

Dear

(date) will mark your fifth anniversary as a

member of the (name of firm) We would like to

take this opportunity to thank you for these past five

years of fine workmanship and company loyalty

We know that the growth and success of our company is

largely dependent on having strong and capable staff

members, such as yourself, and recognize the

contribution you make in helping us maintain the

position we enjoy in the industry

We are hoping that you will remain with us for many years

to come and would like to offer our congratulations on

this anniversary

Dear

When we received your notice of expansion, we at (name of

firm) were elated

There are few firms that can boast of the success you

have achieved over such a relatively short period of time

A great deal of that success, in our opinion, must be

directly attributed to your strong leadership and the

sense of direction that you provide.

Please accept our heartiest congratulations and best wishes

for your continued success

Dear

It was with great pleasure that I read your announcement

of the formation of your new company You have certainly

chosen an area that is coming into its own I know that

with your background, expertise and enthusiasm, your firm

should make quite an impression in the industry

My congratulations and best wishes for your success

TO: Sales Department Members

FROM: H.C Chambers

SUBJECT: Monthly Results

The numbers are in and I am proud to inform you that our

total sales for the period of April 15th through May 15th

amount to $358,466.00, which represents a 10% increase

over our sales for the preceding period

You have achieved the goal we established in the first week

of April, and you are all to be highly commended for your

most said was impossible.

There is no doubt that your recent achievements will bespoken of for some time to come and that the admirationfor your accomplishments is felt by all of us within theindustry as well as the general public

Please accept my heartiest congratulations for your success

Dear

Congratulations on your recent promotion to (position)

I know how hard you have worked to earn the recognitionyou presently enjoy at (name of firm) , and I feel thatthey are very wise in having made their choice

Please accept our best wishes for your success in yournew position

Dear

It was with great pleasure that I read of your promotion

to the position of (position) with (name of firm)

I am sure your firm has made a very wise choice and thatyou will excel in your new role as (position)

Please accept my congratulation on your promotion and myvery best wishes for your continuing success

126 Congratulations to New Business

Dear

Congratulations on the opening of your new gallery

We know that every business requires a good bookkeepingsystem, and have developed complete programs for

businesses of all sizes While some systems are more

extensive than others, they all have a mutual goal;

to minimize paperwork, conserve time spent on bookkeeping,and provide a simple format for keeping records in goodorder

I have enclosed our brochure and price list for your

review Upon your request, I will be happy to arrange aconvenient time for one of our salesmen to meet with you

at your location

Best wishes for your success

Dear

As the new owners of (establishment name) , please

accept our congratulations and very best wishes for yoursuccess

(name of company) is a well established supplier

of beef and provisions to many of the finer hotels and

restaurants in (city) and its vicinity We

specialize in choice and prime, portion controlled, pork,lamb, veal and western beef We have enclosed a price

list for your review, but would like to add that there

are specific quantity discounts that are available

(name of rep) , our sales representative for your

area would be pleased to come to the (name of

restaurant) at your convenience to show you the quality

of our products and discuss our terms and prices with you.Please call (phone) for an appointment

CONSIGNMENT AGREEMENT

This agreement is made on (date) between (name of

shop) , herein referred to as "Seller", and

(individual)

Whereas (individual) wishes to sell (description of

item(s)) by consigning said item(s) to (name of shop)

for sale, it is understood:

That Seller agrees to display item(s) in a prominent place

in his establishment

That Seller will make every attempt to obtain the best

possible price for the consigned merchandise and will accept

no less than $ as purchase price

That for his efforts Seller is entitled to retain (percent)

of the purchase price

That should a sale be effectuated, Seller shall forward a

check for the amount of the full purchase price less the

aforementioned (percent) to Consignee within 10 days

of the receipt of same

That Seller represents that he maintains insurance for theftand damage, and that the consigned merchandise will be covered

by said insurance while it is in his possession

That Consignee agrees to leave the merchandise with Sellerfor a minimum of (time)

That should the merchandise remain unsold at the end of the

consignment period and an election be made by the Consignee

to remove said merchandise, any costs incurred by the delivery

of same to Consignee shall be borne by Consignee

Dear

This is to confirm our agreement whereby you will be

offering for sale in your shop my (item (s))

It is my understanding that you will accept no less than

$ for this item and, in the event of a sale, your

consignment fee will be (percent) of the purchase price It

is my further understanding that you will inform me of asale immediately I agree to leave my (item) on

consignment with you for a period of (time) ,

and the same will be covered under your insurance policyfor theft or damage for said time that it is in your

possession

If the terms set forth herein conform with your

understanding of our verbal agreement, please indicate

your acceptance by signing in the space provided for yoursignature

CONSUMER CREDIT APPLICATION

Name _ Date _

Address _

City _ State _ Zip _

How long at address _ Own or Rent _

Employed by _ Position _

How long _ Salary $_

No dependents _ Type car owned _ Year _

Other sources of income:

Visa Card _ Master Card _

American Express _ Other Credit Cards _

NOTICE

CONSUMER CREDIT APPLICATION

Name _Date _Address _City _State Zip _

How long at address _Own or Rent

Employed by Position _

How long Salary $

No dependents Type car owned _Year _

Other sources of income:

_ $ _Pending lawsuits _Have you filed bankruptcy within last 6 years? _

Credit references:

Name Address _Name Address _Name Address _Bank references:

Name Address _Checking Savings _Visa Card _Master Card _American Express Other Credit Cards

NOTICE

When making application for credit, it is understood that

an investigation may be made whereby information is obtained

through personal interviews with your neighbors, friends, or

others with whom you are acquainted This inquiry includes

information as to your character, general reputation,

personal characteristics, and mode of living You have a

right to make a written request within a reasonable period of

time to receive additional, detailed information about the

nature and scope of this investigation

Applicant

CONTRACT

THIS AGREEMENT, made and entered into this _ day of _, l98_, by and between _, theSeller, and _, the Buyer:

1 The seller hereby undertakes to transfer and deliver

to the buyer on or before , l98_, the followingdescribed goods:

2 The buyer hereby undertakes to accept the goods andpay for them in accordance with the terms of the contract

3 It is agreed that identification shall not be deemed

to have been made until both the buyer and the seller haveagreed that the goods in question are to be appropriated tothe performance of the contract with the buyer

4 The buyer shall make payment for the goods at the

time when and at the place where the goods are received byhim

5 Goods shall be deemed received by the buyer when

received by him at

6 The risk of loss from any casualty to the goods

regardless of the cause thereof shall be on the seller untilthe goods have been accepted by the buyer

7 The seller warrants that the goods are now free and

at the time of delivery shall be free from any security

interest or other lien or encumbrance

8 The seller further warrants that at the time of

signing this contract he neither knows nor has reason toknow of the existence of any outstanding title or claim oftitle hostile to his rights in the goods

9 The buyer shall have the right to examine the goods

on arrival, and within business days after such delivery

he must give notice to the seller of any claim for damages

on account of the condition, quality, or grade of the

property, and must specify the basis of his claim in detail.The failure of the buyer to comply with these rules shallconstitute irrevocable acceptance of the goods

10 Executed in duplicate, one copy of which was

delivered to and retained by the buyer, the day and yearfirst above written

/S/

/S/

CONTRACT FOR SALE OF GOODS

Agreement made and entered into this (date) , by and

between (name of seller), of (address)

(city) , (state) , herein referred to as "Seller",

and (name of buyer) , of (address)

(city) , (state) , herein referred to as "Buyer"

Seller hereby agrees to transfer and deliver to buyer, on

or before (date) , the following goods:

Buyer agrees to accept the goods and pay for them in

accordance with the terms of the contract

Buyer and Seller agree that identification shall not be

deemed to have been made until both parties have agreed thatthe goods in question are to be appropriated and fulfill therequirements of performance of said contract with the buyer

Buyer agrees to pay for the goods at the time they are

delivered and at the place where he receives said goods

Goods shall be deemed received by buyer when delivered toaddress of buyer as herein described

Until such time as said goods have been received by buyer,all risk of loss from any casualty to said goods shall be

on seller

Seller warrants that the goods are now free from any

security interest or other lien or encumbrance, that theyshall be free from same at the time of delivery, and that

he neither knows nor has reason to know of any outstandingtitle or claim of title hostile to his rights in the goods

Buyer has the right to examine the goods on arrival and has(number) of days to notify seller of any claim for damages

on account of the condition, grade or quality of the goods.That said notice must specifically set forth the basis of

his claim, and that his failure to either notice seller

within the stipulated period of time or to set forth

specifically the basis of his claim will constitute

irrevocable acceptance of the goods

This agreement has been executed in duplicate, whereby bothbuyer and seller have retained one copy each, on (date)

of the following specifications:

One No 1000 lb galvanized davit installed on seawallFour-way lifting bridle

Three 2"x8" wood fenders anchored to the wall with 5'rubber bumper strip on each

This work is to be performed on Lot _Blk Sub.Div. for (name of owner) , Owner, in accordance

with the drawings and specifications submitted for the

above work The total cost including state tax is (amount)

Payments to be made as follows : the sum of (amount) to

be paid upon the approval of this contract and the balance

of (amount) upon the completion of the work

Any alteration or deviation from the above specificationsinvolving extra cost of material or labor will only be

executed upon written orders for same and will become anextra charge over the sum mentioned in this contract

All agreements must be made in writing

Property lines shall be designated by substantial marks, byowner or his certified engineer The contractors shall not

be liable, as regards to the completion of the work, for

any delay which may be caused by reason or on account ofany strike of workmanship, any Act of God, unavoidableaccidents, inability to secure materials or to use materials

in the performance of the work by reason of laws or

regulations of the United States of America or the State of(state) , or any other circumstance beyond their

control, other than the want of funds No such delay shall

be deemed a default on the part of the contractors, and, inthe event of any such delay, the contractor's time limit forperformance of the work shall be correspondingly extended.Workmen's Compensation and Public Liability Insurance on theabove work shall be provided by the Contractor

This Contract shall be deemed null and void if not signedwithin thirty days

I know this will represent an inconvenience to you and I hopethat this will not interfere with our long and profitable

136 Correction of Deposition

Dear

Please find the enclosed copy of my deposition which Ihave signed noting the following corrections:

1 On page , line , my response should read

2 On page , line , my response should read

I would appreciate it if you would arrange to have thisdocument sent to counsel for (other party to litigation)

in the appropriate manner Thank you

Gentlemen:

Pursuant to your request as to a clarification on the

apparent derogatory findings in your review of my credithistory, I am submitting this correspondence for yourconsideration, as well as the lender concerned Please

be advised as follows:

1 The account held in the name of Bernard T Emersonwith Gourmet Foods, is not mine

2 I have asked my secretary to forward a copy to you

of the paid check issued to Flowers Unlimited over

six months ago

3 I have never maintained a charge account with LewisBrothers Furniture Company, nor have I ever resided

at the address indicated in their report

I sincerely hope that this will assist you in producing an

up to date report If you should require further

information, please don't hesitate to call my office

I would be appreciative if you would forward your updatedreport to the lender Please feel free to include this

correspondence if you so choose

Dear

Thank you for the recent opportunity of serving you in ourInstallment Loan Department The coupon book enclosed isprovided for your convenience in making payments on yournote It will furnish you with a record of payments We

are certain that you will appreciate the convenience

afforded by this book

Please make all payments directly to us They may be made

at any teller's window, including the drive in, or paymentsmay be made by mail Checks or money orders should be madepayable to (name of bank)

Please let us know if we can be of assistance to you in any

of the other numerous banking services that we offer

including checking accounts, savings accounts, trust

department and investment counseling

Please feel free to drop in anytime at your convenience todiscuss your further needs with our staff

Dear

Thank you for your inquiry about our (equipment) I am

enclosing our catalog for your review

We developed (name of equipment) to provide

educators with a comprehensive and effective means of

transmitting information and to help modernize educational

methods That children are highly receptive and stimulated

to learn through the usage of audio-visual material, is

widely accepted by educators throughout the field

After you have reviewed our material, we would appreciate

hearing your comments, and we will look forward to answering

any questions you have about our product

Once again, thank you for your interest in the (product)

Dear

It was a pleasure speaking with you today and as I

promised, I am enclosing literature on the (products)

I will be happy to get together with you, upon your

request, to explain the functions of each system in

order to assist you in your decision making process

Thank you for the courtesies you extended during our

telephone conversation I hope that we can assist you

with your requirements

Dear

Enclosed please find your new (name) cards, which have

an expiration date of

I have been advised that should your account be renewed

in (month) , the credit limit on the account will be

reevaluated based upon your account balance With this

knowledge in hand, I would hope that the account balance be

reduced below the (amount) credit limit within this time

Thank you for your cooperation in this matter.

_ Continue to extend credit

_ Stop credit and accept payment plan

_ Stop credit and enforce collection

Our credit department has notified me that your account

is past due You are one of our preferred customers

and therefore we want to offer any assistance we can

We know that most overdue balances result from clericalerrors However, should you require additional time

to settle your balance, please feel free to give us a

call I will see to it that you are granted an

additional ( ) days in which to pay your account balance

We value your business, and sincerely hope that this

gesture will be of some help Thank you for your kind

consideration, and we look forward to seeing you soon

that no matter what we call it, it's super!

Starting on June 1st, a record of your account with our

store will be maintained on a cumulative basis for a

period of one year Once your purchases have reached

$500, you will be automatically entitled to a 5% discount

on any order placed, including orders for sale items

When your orders have reached the $1,000 mark, your

discount will increase to 10% A $1,500 accumulation oforders will entitle you to a 15% discount and once you

have reached $2,000 you will receive 20% off all

merchandise orders We think it's a great idea and hope

that you agree

Won't you send us a purchase order today to get you

started on your way? If you think of a good name for us

to tag onto this new discount program, please let us know!

145 Customer New Charge Card Cover Letter

Dear

It is our pleasure to notify you that a charge account hasbeen approved in your name We welcome you as a newcustomer and hope that you enjoy the convenience of yourcharge account

We have established a credit limit on your account in theamount of $ At such time as you may wish to raise

the credit line, a phone call or visit to our credit officeshould expedite our handling of your request

We have enclosed your card and our pamphlet that explainsour billing procedure, how to use your credit card plusadditional information we believe you will find useful.Thank you again for choosing to shop with us

Dear

It has been over six months since we have had the

opportunity to service your automobile We certainly

hope that we haven't done anything to offend you If

we have, please call us so we can find out what has

kept you away

We invite you to bring your (make of car) into

our shop for a free inspection and tune-up We are

strong advocates of periodic inspection of vehicles in

order to assure their safety and to prevent major

repairs through the early detection of problems

Won't you accept our offer, which is our way of saying

that we have missed you? Please feel free to bring

your automobile in at anytime between 8:00 A.M and

1:00 P.M., Monday through Friday An appointment is

not necessary

We are looking forward to your visit

Dear

We have missed you!

We didn't see you at our Summer Sale and we didn't see you

at our Fall Sale, either So, after putting our heads

together here at ( Name of Company ), we concluded that one

possible reason for your having stayed away so long might

be that you don't like crowds We came up with the

If there is any other reason that has kept you away, won't

you please let us know by calling me at West Palm Beach (305)

662-000 Thank you

Dear

It has been so long since we have had the opportunity to

be of service to you, that I have begun to wonder if

perhaps, we have offended you in some way in the past.

If this is the case, I would greatly appreciate knowing

what happened In fact, if you have any grievance with

our firm, I wish that you would call so that we might

discuss the problem

We have introduced many innovations into our product line

since the last order you placed with our firm, and if the

reason we haven't heard from you has nothing to do with a

complaint, we would appreciate having the opportunity to

show you these innovations

In either case, it would be wonderful to hear from you

Dear

It has been over six months since you have come to visit

us at Covert Corner We have missed seeing you

Anything wrong? Please let us know if this is the case

If you have a chance, why don't you stop in to see us I

think you will be pleasantly surprised by some of the new

merchandise we now have available As one of our preferred

customers, you will, of course, be entitled to use your ten

(10%) percent, life-time discount privilege

We stand at the ready to be of service

CUSTOMER SERVICE REQUEST

DATE

CUSTOMER

MERCHANDISE PROBLEMS: DELIVERY PROBLEMS:

ORDER NOT FILLED BAD ADDRESS

DEFECTIVE MERCHANDISE CUSTOMER NOT IN

REPAIR PROBLEM DELAYED/LOST IN TRANSIT

WRONG MERCHANDISE SOLD DAMAGED IN TRANSIT

AMOUNT CHARGED IN ERROR MDSE MISSING IN PACKAGECREDIT/REFUND NOT ISSUED OTHER _

While I found the concept interesting, I am reluctant to

become involved in any venture that would require my absence

from the firm for an extended period of time

I am returning your material under separate cover and wish

you the best of luck in your new venture

We have just had to lay off twenty four employees and there

is no way that I could justify hiring someone new underthose circumstances We anticipate that business shouldimprove over the next six months, but for now, the timing

is off

I am sorry to have to disappoint you You know, under theright circumstances, we are always looking for bright youngpeople with potential

Thank you for thinking of us

(date) , we must inform you that we will not be able todeliver any more goods to you unless you provide us withadequate assurance for payment on said goods

We regret having to withhold further deliveries, but, atthis point in time, we have no other viable alternative

Please let us know promptly what your decision is in regard

to your willingness to provide us with the adequate assurance

we are requesting.

154

Demand by Secured Party for Possession of Collateral

DEMAND BY SECURED PARTY

FOR POSSESSION OF COLLATERAL

Date: _

To: _ (Debtor)

This is to advise you that you are in default under our

security agreement dated _, 19_, for the following reason(s):_

Accordingly, I demand that you surrender possession ofthe collateral to me at once as provided in the security

agreement and Uniform Commercial Code.

Very truly,

_

Secured Party

155

Demand for Acknowledgement of Shipping Dates

DEMAND FOR ACKNOWLEDGEMENT

OF SHIPPING DATES

Date: _

To : _ (Supplier)