Diversity: An Entirely Different PerspectiveWhat do most people think of when they think about diversity?. 7 Practical Ways to Turn Diversity Into a Major Asset For Your OrganizationDi
Trang 3The Commoditization
Trang 4The keystone
of differentiation
Trang 5Competitive Abundance
GLOBALIZATION
has shrunk the world
TECHNOLOGY
has leveled the playing field
LOW ENTRY BARRIER
has increased startups
Trang 7Expected
Trang 9Focus on Who You Are
PEOPLE
Relentlessly attracting, inspiring,
and empowering great people
CULTURE
Creating a great place to work,
so great work can take place.
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Diversity Remains a Struggle
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What do most people think of
when they think about
diversity ?
• Gender
• Ethnicity
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Think Broadly About Diversity
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Diversity: An Entirely Different Perspective
A New Perspective
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Functional Fixedness
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Diversity: An Entirely Different Perspective
Mitigating Risk
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Diversified Investment
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What do We Mean By
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Diversity of Experience
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Diversity & Opinion
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Communication
Discussion Sensitivity
Courage
Diplomacy
Empathy
Empathy
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Diversity: An Entirely Different Perspective
Decision Paralysis
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Diversity & Skill
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Diversity: An Entirely Different Perspective
Hard Skills
Skills that are learned to perform a specific job function and are more easily identifiable and quantifiable.
Mostly about “what you know”
Soft Skills
Skills that are less tangible, and more associated with one’s traits or personality,
that determine how we interact.
Mostly about “how you act”.
VS
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Low
Abundance Automation Asia
Dan Pink
A Whole New Mind
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Diversity: An Entirely Different Perspective
Hard Skills
Soft Skills
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Hidden bias in your hiring process can derail diversity.
Trang 29Diversity: An Entirely Different Perspective
“Most of us believe that we are ethical and
unbiased …But more than two decades of research confirms that, in reality, most of us fall woefully short of our inflated self-perception ”
— Banaji, Bazerman and Chugh
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Understanding Bias
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An Old Riddle
A father and son are in a horrible car crash that kills the dad The son
is rushed to the hospital; just as he’s about to go under the knife, the
surgeon says, “I can’t operate—that boy is my son!”
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When you have an opening, how
do you write the job description?
• Are mostly men or women applying for your openings?
• Is your job spec language bias?
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When you have an opening,
how/where do you recruit for talent to fill it?
• Are we using the same channels we’ve always used?
• Are we fishing in too small a pond?
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Do you favor certain educational
when screening?
Screening by school or employer limits the diversity of these candidates to the diversity of that institution or employer.
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Are you taking steps to reduce
“human bias” and the tendency
to favor “like me” candidates?
Are you guilty of “mirror” hiring?
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Steps you can take
Trang 42• Conduct reference checks
• Ask why candidates turn you down
• Monitor turnover
• TALK ABOUT IT! Educate your teams
Trang 43Diversity: An Entirely Different Perspective
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