Constructing culture through rewards and recognition

• 82% of employees find it annoying when they’re not recognized for their accomplishments BambooHR• Organizations with strategic recognition programs exhibit 28% lower frustration levels

Steve Sonnenberg Anna Lim

harder if they were better recognized.

-Globoforce

• 82% of employees find it annoying when they’re not recognized for their accomplishments (BambooHR)

• Organizations with strategic recognition programs

exhibit 28% lower frustration levels than those without (Officevibe)

• The #1 reason most Americans leave their jobs

is that they don’t feel appreciated (Officevibe)

Global Business Drivers

• Attract & Retain Top Talent

• Increase Engagement

• Improve Culture

HARVARD BUSINESS REVIEW STATED THAT,

employees go above and beyond when inspired by company culture

Research shows that when employees go beyond the call of duty,

their work experience is more meaningful and their

“

Culture already exists whether you’ve defined it or not.

45% of workers have not been recognized in 6 months or more.

—Globoforce, WorkHuman 2017 Survey Report

What message are you

• Two factors: hygiene factors and motivation factors

• Hygiene factors: salary, benefits, safety

• Motivation factors: expression, purpose, friendship

• Decreasing dissatisfaction with hygiene factors doesn’t automatically increase satisfaction

Workforce Characteristics

• Generation

• Life stage or lifestyle

• Income and/or class

• Urban and/or rural

• Size of organization

• Job function

1 Empower employees

2 Convert single location labor pools

to regional talent powerhouses

3 Communicate changes clearly

It’s not about who deserves recognition,

but what deserves recognition.

Recognition Program

Managers and Employees

2 Make Recognition Timely

Since these folks rarely meet with their teammates face-to-face, they tend to focus on tasks and ignore the team This may work for a while, but you must develop a culture in order to foster engagement and

sustain their performance over the long term.

–Sean Graber, Cofounder and CEO of Virtuali

“

”

Individual vs Collaborative Reward

but let managers drive.

Peer Nominations

Manager Recognition

1 Introduce program in advance

2 Explain the how and why

3 Keep it front of mind

4 Make the recognition visible

Treat your employees like your most important guest If you take care

of your employees, they will take care of your customers and your

business will take care of itself.

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