MANAGEMENT CONSULTANCY - Solutions ManualCHAPTER 12 MANAGEMENT OF THE CLIENT RELATIONSHIP I.. Refer to page 231 – Abandoning Clients Gracefully 10.
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CHAPTER 12 MANAGEMENT OF THE CLIENT RELATIONSHIP
I Questions
1 Refer to pages 222 to 223
2 Refer to page 221, par 3
3 Refer to page 222, par 3
4 Refer to page 222, last paragraph
5 Refer to page 223, par 2
6 Refer to page 223, par 3
7 Refer to page 224, par 2
8 Refer to page 224, pars 4 & 5
9 Refer to page 231 – Abandoning Clients Gracefully
10 Refer to page 231, par 2
II Multiple Choice
1 C
2 D
3 D
4 C
12-1