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IS development projects – IS operational plan – new IT architecture – organization missionAnswer: A Section reference 1: Planning for and Justifying IT Applications Difficulty: Medium 28

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Package Title: Testbank Questions

Course Title: IS 5e

Chapter Number: 13

Question Type: True/False

1 The application portfolio in an organization is a set of recommended applications resulting from the planning and justification process in application development

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6 The return on investment (ROI) method of cost-benefit analysis measures the effectiveness

of management in generating profits with its available assets

Trang 4

Section reference 1: The Traditional Systems Development Life Cycle

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26 Refer IT’s About Business 13.4 – Atlassian Helps Manage Large Software Projects: Making too much information about the projects available to the software developers will confuse them and slow down the development time

Answer: False

Section reference 1: Atlassian Helps Manage Large Software Projects:

Difficulty: Easy

Question Type: Multiple Choice

27 The information systems planning process proceeds in which order?

A Organization mission – organization strategic plan – IS strategic plan – new IT architecture

B Organization mission – IS strategic plan – organization strategic plan – IS operational plan

C Organization strategic plan – organization mission – IS strategic plan – new IT architecture

D IT architecture – IS strategic plan – organization strategic plan – organization mission

E IS development projects – IS operational plan – new IT architecture – organization missionAnswer: A

Section reference 1: Planning for and Justifying IT Applications

Difficulty: Medium

28 Which of the following is not a part of the typical IS operational plan?

A The mission of the IS function

B The organizational mission

C The IT architecture

D The application portfolio

E The IS function’s estimate of its goals

A Benefits are harder than costs to quantify

B Benefits tend to be more tangible than costs

C IT can be used for several different purposes

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D The probability of obtaining a return from an IT investment is based on the probability of implementation success.

E The proposed system may be “cutting edge.”

Answer: B

Section reference 1: Planning for and Justifying IT Applications

Difficulty: Medium

30 A company’s IT application portfolio is

A A list of existing application the company owns

B A list of applications that need to be updated

C A list of applications that need to be removed

D A list of applications that need to be replaced

E A list of application to be added or modified

Answer: E

Section reference 1: Planning for and Justifying IT Applications

Difficulty: Easy

31 A company’s IT architecture includes all of the following except:

A Hardware and software

B Networks

C Database management systems

D The members of the IT staff

E How IT decisions will be made

A Some costs are fixed

B Costs do not end when the system is installed

C Many IT projects end up being over budget

D Benefits are hard to quantify because implementing new technology could be used for multiple purposes

E Benefits are hard to quantify because they are tangible

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A Few types of off-the-shelf software are available, thus limiting confusion.

B The software can be tried out

C The buy option saves time

D The company will know what it is getting

E All of the above

Answer: A

Section reference 1: Strategies for Acquiring IT Applications

Difficulty: Easy

34 Which of the following are disadvantages of the buy option for acquiring IS applications?

A The software may not exactly meet the company’s needs

B The software may be impossible to modify

C The company will not have control over software improvements

D The software may not integrate with existing systems

E All of the above

A Systems development life cycle

A Systems development life cycle

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Difficulty: Easy

37 Which of the following systems acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements?

A Systems development life cycle

40 Which of the following statements is false?

A Companies that use Software-as-a-Service are running applications on the vendor’s

hardware

B Application service providers are similar to Software-as-a-Service providers

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C Companies that purchase open-source software cannot modify it.

D Outsourcing refers to acquiring IT applications from outside contractors

E Insourcing refers to building IT applications in-house

Answer: C

Section reference 1: Strategies for Acquiring IT Applications

Difficulty: Medium

41 Place the stages of the systems development life cycle in order:

A Investigation – analysis – design – programming/testing – implementation –

C More frequently, more

D More extensively, more

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Section reference 1: The Traditional Systems Development Life Cycle

46 Which of the following is not a part of systems analysis?

A Defining the business problem

B Identifying the causes of, and solutions to, the business problem

C Identifying the information requirements that the solution must satisfy

D Identifying the technical specifications of the solution

E Gathering information about the existing system

Answer: D

Section reference 1: The Traditional Systems Development Life Cycle

Difficulty: Easy

47 In the traditional systems development life cycle, users:

A Are important and ongoing members of the development team throughout the life of the project

B Are important only in the testing phases of the project

C Have no input

D Are important only in the maintenance phase of the project

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E Provide information requirements.

49 Systems design answers the question, _:

A How will the information system resolve the business problem?

B How much will the information system cost?

C What is the problem the information system must address?

D Who will benefit from use of the information system being developed?

E What is the effective operational life of the system?

51 Which of the following statements about scope creep is true?

A Scope creep is relatively cheap, regardless of when it occurs in a project

B Because scope creep is relatively cheap, successful project managers allow it

C Because scope creep is expensive, successful project managers will not allow it

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D Because scope creep is expensive, successful project managers limit it.

E Scope creep means that user requirements are being successfully taken care of

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55 A firm implements a new information system in one of its plants, assesses the new system’s performance, and then implements the new system in its other plants This is an example of conversion.

57 Which of the following systems acquisition methods helps clarify user requirements,

promotes genuine user participation, and may produce part of the final system?

A Systems development life cycle

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Answer: B

Section reference 1: Alternative Methods and Tools for Systems Development

Difficulty: Easy

59 When systems are created rapidly, without a formal development methodology:

A End users can take over the work of MIS analysts

B The organization quickly outgrows the new system

C Hardware, software, and quality standards are less important

D Testing and documentation may be inadequate

E The organization saves money

Web-A Develop the prototype; use the prototype; revise and enhance the prototype

B Identify user requirements; develop the prototype; use the prototype; revise and enhance the prototype

C Develop the prototype; identify user requirements; use the prototype; revise and enhance theprototype

D Identify user requirements; develop solutions; select the best prototype; implement the prototype

E Identify user requirements; develop the prototype; revise and enhance the prototype

A Integrated computer-assisted software engineering

B Joint application design

C Rapid application development

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62 Which of the following is not an advantage of the joint application design approach to systems development?

A It involves fewer users in the development process

B It saves time

C It results in greater user acceptance of the new system

D It can produce a higher-quality system

E It provides for greater user participation in the definition of the requirements

Answer: A

Section reference 1: Alternative Methods and Tools for Systems Development

Difficulty: Easy

63 Agile development

A Takes a long time

B Requires little user input

C Delivers functionality in rapid interactions

D Focuses on all required functionality at each step of the way

E Uses the scrum approach to design the system

C The systems development life cycle

D Joint application development

A Is similar to traditional development approaches

B Focuses on the original task to be handled

C Focuses on the processes that must be modeled to perform that task

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66 Which of the following systems acquisition methods may eventually require maintenance assistance from the IT department, can produce inadequate documentation, and might result in

a company’s acquiring a system with inadequate interfaces to existing systems?

A Systems development life cycle

A Upgrading systems does not require the elimination of all existing systems

B The most efficient option is to develop the new systems in-house

C The initial costs of upgrading organization wide systems can be very high

D Upgrading a large organization’s IT systems can take years

E Continuous minor upgrades (or tweaking) to existing systems will ultimately hinder progressAnswer: D

Section reference 1: Opening Case

Difficulty: Medium

68 Refer to IT’s About Business 13.1 Anniston Orthopaedics and Greenway Medical

Technologies: Assuming that a contract can be reached and Anniston decides to install

Greenway’s software, which is the best implementation approach?

A Insourcing

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A Outsourcing is more expensive than in-sourcing

B They wanted to retrain existing employees to develop software

C They wanted shorted lead times

D They did not want their strategy to be known by outsiders

E Government incentives to use American developers

B The unified architecture reduced costs

C The unified architecture is flexible and allows employees to use technologies of their choice

D The unified architecture enables Chubb to make faster decisions

E The unified architecture enables Chubb to reduce time to market

Answer: C

Section reference 1: Closing Case

Difficulty: Medium

Question Type Essay

72 Differentiate between the IT strategic plan and the IS operational plan

Section reference 1: Planning for and Justifying IT Applications

Difficulty: Medium

73 Contrast the tangible and intangible benefits of a proposed information system

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Section reference 1: Planning for and Justifying IT Applications

Difficulty: Medium

74 Why is it so hard to justify an information system?

Section reference 1: Planning for and Justifying IT Applications

Difficulty: Medium

75 Describe the feasibility study of the SDLC, and discuss why this study is so important

Section reference 1: The Traditional Systems Development Life Cycle

Difficulty: Medium

76 What are the outputs from each of the six steps in the SDLC?

Section reference 1: The Traditional Systems Development Life Cycle

Difficulty: Medium

77 Contrast agile development and the SDLC

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Section reference 1: Alternative Methods and Tools for Systems Development

Difficulty: Medium

78 Contrast component-based development and the SDLC

Section reference 1: Alternative Methods and Tools for Systems Development

Difficulty: Medium

79 Compare and contrast the various strategies for acquiring IT applications

Section reference 1: Strategies for acquiring IT Applications

Difficulty: Hard

80 Compare and contrast rapid application development and joint application design.Section reference 1: Alternative Methods and Tools for Systems Development

Difficulty: Medium

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Question Type: Multiple Choice

81 Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women She has been keeping her financial books by using Excel and by hand She thinks it’s time to buy an accounting package What question does she need to answer first?

A How will the accounting package resolve my business problem?

B How much will the accounting package cost?

C What is the problem the accounting package must address?

D Who will benefit from the use of the accounting package?

E What is the effective operational life of the accounting package?

Accounting What is the best way for Jennifer to implement Boutique Accounting?

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84 Ryan works for a small consulting company They want to do a better job of tracking their clients and the jobs they have bid on and either won or lost There are no processes in place right now, and all users (consultants and managers) have different ideas What is the best systems development approach for Ryan’s company?

A Price of the software

B Upgrade prices for the software

C Whether the software can be changed by Anna’s company

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