Goals, Values and Performance• Strategy as a quest for value • What is profit?. • The shareholder value approach • The shareholder value and strategy formulation • Mission and values OU
Trang 1Goals, Values and Performance
• Strategy as a quest for value
• What is profit?
• The shareholder value approach
• The shareholder value and strategy formulation
• Mission and values
OUTLINE
Trang 2Strategy as a Quest for Profit
• The stakeholder approach : The firm is a coalition of interest groups—it seeks to balance their
different objectives.
• The shareholder approach : The firm exists to maximize the wealth of its owners.
• Why is profit maximization a reasonable goal?
(1) Boards of directors legally obliged to pursue shareholder
interests.
(2) To replace assets, firm must earn return on capital > cost of
capital (difficult when competition intense).
(3) To avoid acquisition, firm must achieve stock-market
value > break-up value.
Trang 3What is Profit?
• Profit maximization an ambiguous goal
– Total profit vs Rate of profit
– Over what time period?
• Accounting profit versus Economic profit
• Economic Value Added (EVA) as a measure of economic profit:
— Post-tax operating profit less cost of capital
• From profit maximization to value maximization
—Net present value of firm = Discounted future profits
over the life of the firm
Trang 4Net Inc ROS ROE EVA Market Return to
Value Added Shareholders ($m) (%) (%) ($m) ($m) (%)
General Motors 2,956 1.8 19.7 -5,525 -17,943 21.4
General Electric 6,573 9.4 22.2 4,370 285,320 45.3
Exxon 6,370 6.3 14.6 -2,262 114,774 22.4 Philip Morris 5,450 10.3 39.0 5,180 98,657 64.8
IBM 6,328 7.7 32.6 2,541 -5,878 77.5
Coca-Cola 3,533 18.8 42.0 2,194 157,356 1.3
Wal-Mart 4,430 3.2 21.0 1,159 159,444 107.7 Procter & Gamble 3,780 10.2 12.2 61,661 102,379 15.9 Microsoft4,490 31.0 27.0 3,776 328,257 37.5
Hewlett-Packard 2,945 6.3 17.4 -593 45,464 10.7
How U.S Companies Perform Under Different Profitability Measures, 1998
How U.S Companies Perform Under Different Profitability Measures, 1998
Trang 5Value Maximization
Maximizing the value of the firm:
Max net present value of free cash flows :
max V =
(1 + r e ) t
C t
Where:
V market value of the firm
C t free cash flow in time t
r e+d weighted average cost
of capital
t
Trang 6Applying Shareholder Value Maximization to Strategy Choice
Applying Shareholder Value Maximization to Strategy Choice
• Identify strategy alternatives
• Estimate cash flows associated with cash strategy
• Estimate cost of capital for each strategy
• Select the strategy which generates the highest NPV
Trang 7Valuing Companies and Business Units
Valuing Companies and Business Units
If net case flow growing at constant rate (g)
V = C1 ( r - g )
With varying cash flows which can be forecasted
for 4 years:
V = C0 + C1 + C2 + C3 + VH
(1 + r ) (1 + r )2 (1 + r )3 (1 + r )3
where: VH is the horizon value of the firm after 4 years
Trang 8Problems of DCF Approaches to
Strategy Approach
Problems of DCF Approaches to
Strategy Approach
• Net Present Value of the Firm depends on option values as well as discounted cash flow expectations
• Estimating cash flows beyond 2-3 year horizon is
hazardous -especially in dynamic markets
HENCE: Some simple guidelines for maximizing
the value of the firm—
• On existing assets maximize after-tax rate
of return
• On new investment seek after-tax rate of
return > cost of capital
Trang 9VALUE
Financial options Real options
Stock price
Exercise price
Uncertainty
Time to expiry
Dividends
Risk-free Interest rate
Risk-free interest rate
Value lost over duration of option
Duration of option Uncertainty
Investment cost
Present value of returns to the investment
=
=
=
=
=
=
The greater the NPV, the higher the option value
The higher the cost, the lower the option value
Higher volatility increases option values Time = opportunity to learn about outcomes
Loss of cash flow to fully -committed competitors lowers option value
Higher interest rate increases option value
by increasing value of deferring investment
Comments
The six levers of financial and real options
Trang 10Return on Sales
Sales/Capital Employed
COGS/Sales
Depreciation/
Sales SGA expense/
Sales Fixed Asset Turnover
Sales/PPE Inventory Turnover Sales/Inventories Creditor Turnover
Sales/Acct Turnover of other items of working
capital
Disaggregating Return on Capital Employed
Trang 11value
creation
Shareholder
value
creation ROCE
Economic Profit
Economic
Profit
Margin
Capital Turnover
Capital Turnover
Sales Targets
Sales Targets
cogs/
sales
cogs/
sales
Development Cost/Sales
Development Cost/Sales
Inventory Turnover
Inventory Turnover
Capacity Utilization
Capacity Utilization
Cash Turnover
Cash Turnover
Order Size Customer Mix Sales/Account Customer Churn
Rate Deficit Rates Cost per Delivery Maintenance cost New product development time Indirect/Direct Labor Customer Complaints Downtime Accounts Payable
Time Accounts Receivable Time
CEO Corporate/Divisional Functional Departments & Teams
Linking Value Drivers to Performance Targets
Trang 12F I N A N C I A L
F1 Return on Capital Employed F2 Cash Flow
F3 Profitability F4 Lowest Cost F5 Profitable Growth F6 Manage risk
F1 Return on Capital Employed F2 Cash Flow
F3 Profitability F4 Lowest Cost F5 Profitable Growth F6 Manage risk
Strategic Objectives
Financially
Strong
* ROCE
* Cash Flow
* Net Margin
* Full cost per gallon delivered to customer
* Volume growth rate Vs industry
* Risk index
* ROCE
* Cash Flow
* Net Margin
* Full cost per gallon delivered to customer
* Volume growth rate Vs industry
* Risk index
Strategic Measures
C O
U M
S E
T R
-
C1 Continually delight the targeted consumer
C2 Improve dealer/distributor profitability
C1 Continually delight the targeted consumer
C2 Improve dealer/distributor profitability
* Share of segment in key markets
* Mystery shopper rating
* Dealer/distributor margin on gasoline
* Dealer/distributor survey
* Share of segment in key markets
* Mystery shopper rating
* Dealer/distributor margin on gasoline
* Dealer/distributor survey
Delight the
Consumer
Win-Win
Relationship
I1 Marketing
1 Innovative products and services
2 Dealer/distributor quality
I2 Manufacturing
1 Lower manufacturing costs
2 Improve hardware and performance
I3 Supply, Trading, Logistics
1 Reducing delivered cost
2 Trading organization
3 Inventory management
I4 Improve health, safety, and environmental performance
I5 Quality
I1 Marketing
1 Innovative products and services
2 Dealer/distributor quality
I2 Manufacturing
1 Lower manufacturing costs
2 Improve hardware and performance
I3 Supply, Trading, Logistics
1 Reducing delivered cost
2 Trading organization
3 Inventory management
I4 Improve health, safety, and environmental performance
I5 Quality
I N T E R N A L
* Non-gasoline revenue and margin per square foot
* Dealer/distributor acceptance rate of new programs
* Dealer/distributor quality ratings
* ROCE on refinery
* Total expenses (per gallon) Vs competition
* Profitability index
* Yield index
Delivered cost per gallon Vs competitors
* Trading margin
* Inventory level compared to plan & to output rate
* Number of incidents
* Days away from work
* Quality index
* Non-gasoline revenue and margin per square foot
* Dealer/distributor acceptance rate of new programs
* Dealer/distributor quality ratings
* ROCE on refinery
* Total expenses (per gallon) Vs competition
* Profitability index
* Yield index
Delivered cost per gallon Vs competitors
* Trading margin
* Inventory level compared to plan & to output rate
* Number of incidents
* Days away from work
* Quality index
L
E &
A G
R R
N O
I W
N T
G H
L1 Organization Involvement
L2 Core competencies and skills
L3 Access to strategic information
L1 Organization Involvement
L2 Core competencies and skills
L3 Access to strategic information
* Employee survey
* Strategic competing (?) availability
* Strategic information availability
* Employee survey
* Strategic competing (?) availability
* Strategic information availability
Safe and
Reliable
Competitive
Supplier
Good Neighbor
On Spec
On time
Motivated
and
Prepared
Balanced Scorecard for Mobil N American Marketing & Refining
Trang 13Shareholder
Value
Measures:
• Market value of the
firm
•Market value added
(MVA)
•Return to
shareholders
Intrinsic Value
Measures:
• Discounted cash
flows
•Real option values
Financial Indicators
Measures:
• Return on Capital
• Growth (of
revenues & operating profits
•Economic profit (EVA)
Value Drivers
Sources:
• Market share
• Scale economies
• Innovation
• Brands
A Comprehensive Value Metrics Framework
A Comprehensive Value Metrics Framework
Trang 14The Paradox of Value
The companies that are most successful in creating
long term shareholder value are typically those that:
other than profitability and shareholder return;
a) Have strong, consistent, ethical values.
Examples:
a) “Visionary” companies studied by Collins & Porras,
e.g Merck, Wal-Mart, Procter & Gamble, Disney, HP
b) Boeing — Boeing’s focus pre-1996: “to build great planes”
with weak financial controls — post-1996 focus: creating shareholder value — after 2000, rapid decline in Boeing profitability
Trang 15Values and Mission
The role of (ethical) values :
• Place constraints on the means by which the firm
will pursue shareholder value max.
• Increase the effectiveness with which the firm builds
competitive advantage though reinforcing strategic intent and building internal consensus and
commitment.
The role of mission:
• Foundation for strategy Statement of what the
firm seeks to achieve and what it intends to become.