Fundamentals of organizational behavior 2e by dubrin ch01

Describe how focusing on the human element can contribute to organizational and managerial effectiveness.. DuBrin, Fundamentals of Organizational Behavior, Second Edition.. DuBrin, Fund

The Nature and Scope of Organizational Behavior

Fundamentals of

Organizational Behavior 2e

Andrew J DuBrin PowerPoint Presentation by Charlie Cook

PowerPoint Presentation

by Charlie Cook

Chapter 1

A J DuBrin, Fundamentals of Organizational

Learning Objectives

1 Explain what organizational behavior means.

2 Summarize the research methods of organizational behavior.

3 Identify the potential advantages of organizational behavior knowledge.

4 Explain key events in the history of organizational behavior.

5 Describe how focusing on the human element can contribute to organizational and managerial

effectiveness.

6 Understand how a person develops organizational skills.

A J DuBrin, Fundamentals of Organizational

Behavior, Second Edition Copyright © 2002 by

The Meaning of Organizational

Behavior

Organizational behavior (OB) is

 the study of human behavior in the workplace,

 the interaction between people and the organization,

 and the organization itself.

Organizational behavior’s major goals are to

 explain, predict, and control behavior.

A J DuBrin, Fundamentals of Organizational

OB Data Collection and Research Methods

Data collection methods

 Survey questionnaires

 Interviews

 Direct observation

Systematic observation

Participant observation

Researcher methods

 Case studies

 Laboratory experiments

 Field experiments (or studies)

 Meta-analysis

A J DuBrin, Fundamentals of Organizational

Behavior, Second Edition Copyright © 2002 by

Benefits of Studying Organizational

Behavior

 Develop skills to function effectively in the workplace.

 Grow personally through insight into human behavior.

 Enhance overall organizational effectiveness

 Sharpen and refine

common sense.

A J DuBrin, Fundamentals of Organizational

Key Developments in OB History

The Hawthorne Studies at Western Electric

 Originally intended as a study of the effects of

environmental changes on productivity.

differently (perform better) when they receive attention.

influence productivity, satisfaction, and performance.

A J DuBrin, Fundamentals of Organizational

Behavior, Second Edition Copyright © 2002 by

Key Developments in OB History

The Human Relations Movement

 Based on belief that managerial practices, morale, and

productivity are strongly linked and that the proper working environment enhances worker capabilities.

 Douglas McGregor

avoid responsibility, lack ambition, and need close supervision.

work, accept responsibility, are innovative, and are

self-controlling.

A J DuBrin, Fundamentals of Organizational

Key Developments in OB History

The Contingency Approach

 Emphasizes that there is no one best way to manage

people Different situations require managers to make

decisions about which managerial methods and approaches

to use in a specific instance.

 Knowledge of organizational behavior and management is essential to the examination of individual

and situational differences before

deciding a course of action.

A J DuBrin, Fundamentals of Organizational

Behavior, Second Edition Copyright © 2002 by

Key Managerial Practices of Successful

Organizations

1 Employment security.

2 High standards in

selecting personnel.

3 Extensive use of

self-managed teams and

decentralized decision

making.

4 Comparatively high

compensation based on

performance.

5 Extensive employee training.

6 Reduction of status differences between higher management and other employees.

7 Information sharing among managers and other workers.

8 Promotion from within.

Source: Jeffery Pfeffer, The Human Equation (Boston, MA: Harvard Business School Press, 1998),

pp 64–98; Joanne Cole, Interview with Jeffery Pfeffer: “Putting People First,” HRFOCUS, April 1998,

pp 11–12; Pfeffer, “Producing Sustainable Competitive Advantage through the Effective Management

of People,” Academy of Management Executive, February 1995, pp 64–65.

EXHIBIT

1-1

A J DuBrin, Fundamentals of Organizational

Skill Development in Organizational Behavior

General learning model

guidelines.

example and brief descriptions.

cases and self-assessment exercises.

from others.

A J DuBrin, Fundamentals of Organizational

Behavior, Second Edition Copyright © 2002 by

A Model for Developing

Organizational Behavior Skills

Skill Development

in Organizational Behavior

Learner Uses

1 Conceptual knowledge

and behavior guidelines

2 Conceptual information and

examples

3 Experiential exercises

4 Feedback on skill

utilization

EXHIBIT

1-2

A J DuBrin, Fundamentals of Organizational

A Framework for Studying Organizational Behavior

The Organizational System and the Global Environment Organizational structure and design Organizational culture and change The learning organization and knowledge management Cultural diversity and international organizational behavior

Individual Level

Individual differences, mental

ability, and personality

Learning, perception, attitudes,

values, and ethics

Individual decision making

and creativity

Foundation concepts of motivation

Conflict, stress, and well-being

Groups and Interpersonal Relations

Interpersonal communication Group dynamics and teamwork Leadership

Power, politics, and influence

EXHIBIT