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Travel reimbursement is an existing issue within the ARC.“Soldier reimbursement of travel expenses to a Battle Assembly BA” BA consist of monthly drills; soldiers practice military ski

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Developed based on information provided by

Mr Mario F Wozniak Chief, Reserve Personnel Army (RPA), Budget Division

US Army Reserve Command G8

Author: Mr William T Huddleston, MSOR, MSME

Army Cost Benefit Analysis

A Case Study

Battle Assembly Travel Reimbursement

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A Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Terminal Learning Objective

3

Author: William T Huddleston, MSOR, MSME Government Management Institute

©

• Task: Perform Army Cost Benefit Analysis

• Condition: You are training to become an ACE

with access to ICAM course handouts, readings,

and spreadsheet tools and awareness of

Operational Environment (OE)/Contemporary

Operational Environment (COE) variables and

actors

• Standard: with at least 80% accuracy:

• Review the Army 8 Step Cost Benefit Analysis process

• Apply Cost Benefit Analysis to the Battle Assembly case

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Army Reserve Command

Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Army Reserve Command

Leadership

A 3- star General leads the US Army Reserve Command and

holds the following two titles:

1 Chief, Army Reserve (CAR): Reports to Chief of Staff of

Army; represents Army Reserve in policy and planning discussions with Army, Department of Defense and

Congress

2 Commanding General (CG) of the US Army Reserve

Command (USARC): Reports to Army Forces Command;

responsible for staffing, training and readiness of most Army Reserve units in continental US and Puerto Rico

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Army Reserve Command

•Operational tasks; training, equipping, managing, supporting,

mobilizing, retaining Soldiers

•Troop Program Unit (TPU) Soldiers; Commands, controls, supports

Army Reserve troop units CONUS.

Exception: Psychological Operations and Civil Affairs units

•Ensures readiness of forces; prepares over 1,700 units to mobilize and deploy to wartime theater

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Army Soldier Profile (FY09)

1,112,703 Soldiers

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Travel reimbursement is an existing issue within the ARC.

“Soldier reimbursement of travel expenses to a

Battle Assembly (BA)”

BA consist of monthly drills;

soldiers practice military skills

to maintain individual and unit

readiness in case of mobilization

and deployment

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Case Study Overview

Request initiated by US Army Reserve Command to:

Extend National Defense Authorization Act (NDAA) to:

• Authorize travel reimbursement for “specified group”

of Soldiers traveling to Battle Assembly outside

normal commuting distance (>150 miles) especially;

- Soldiers with critical Military Occupation

Specialties

- Soldiers affected by Base Realignment and Closure

(BRAC)

- Units with designated leader shortages

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Army Reserve Command (ARC) request to reimburse

travel related expenses is based on:

- Impact on morale, and personal finance issues for AR

soldiers

- Increased recruiting and training costs associated with AR Soldiers lost through attrition

- Adverse impact to Operational Readiness by loss of

Soldiers in critically needed categories through attrition

- ARC’s Continuous Improvement effort modeling

(ARFORGEN) and minimize “cross leveling”

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Travel reimbursement to ARC Soldiers’ required to

travel more than 150 miles to BA is being considered

for several reasons:

- Maintaining competitive edge by providing more benefits and promotion opportunities for skilled AR soldiers

- AR promotions require some reservists move to new units beyond normal commuting distance

- Maintaining camaraderie with fellow Soldiers is highly

valued in ARC

- BRAC is increasing soldier travel distance for BA and this is expected to impact more reservists with additional base closures

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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- Operational Readiness is a high command objective

- ARC desires to support continuous improvement modeling (ARFORGEN’s enhancement is very important)

- Economic conditions, promotions, Base Realignment and

Closure (BRAC), and desire for Soldiers to stay in unit, result in increased number of soldiers traveling >150 miles to BA

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Assumptions (continued):

-Annual “out-of-pocket” Soldier expense is estimated between

$500-$4,000 for travel to BA Case will average travel expenses to Battle Assembly (BA) = $1,500

-Recruiting and training cost is estimated at $75,000 per Soldier

-Operational Readiness is impacted when critically needed Soldiers leave service

-Inflation rate 2% per year

-Estimate travel reimbursement costs for 1 year and 10 years

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Assumptions (continued):

-Army reserve staff level = 205,000 soldiers

-5,000 AR soldiers are affected by BRAC; 2,500 or half of these soldiers are considered critical or skilled positions

-50,000 AR soldiers travel > 150 miles to BA; 24,000 are

considered critical or skilled positions

-Predict current AR soldier attrition rate decrease 0.5% if critically needed Soldiers are reimbursed for travel

-Not all AR soldiers will be reimbursed for travel expenses

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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The commander identified some non-quantifiable factors that could be considered in a CBA:

 Image to general public

 Soldier value perception

 Soldier home financial stability

 Soldiers’ morale is important

 Increased Operational Readiness

 ARFORGEN enhancement

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Cost Benefit Analysis (CBA)

Review

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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What is Cost Benefit Analysis?

A of comparing both

and costs and benefits (positive/negative), against specified Courses of Action (COA) to determine the best

.

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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What is Cost Benefit Analysis?

A structured methodology of comparing both quantifiable and non-quantifiable costs and benefits (positive/negative), against specified Courses of Action (COA) to determine the best enterprise solution.

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Why do we need a Cost Benefit Analysis?

1

2 When making resourcing decisions:

• Treat cost (both near and long term) as an

upfront consideration, not as an afterthought

• Obtain visibility of project value and positive and

negative consequences to a decision path

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Why do we need a Cost Benefit Analysis?

1 To make a better use of limited funds

2 When making resourcing decisions:

• Treat cost (both near and long term) as an

upfront consideration, not as an afterthought

• Obtain visibility of project value and positive and

negative consequences to a decision path

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Army CBA 8 Step Process

1 Define and scope the problem/opportunity

2 Formulate assumptions and constraints

3 Define alternatives

4 Develop cost estimate for alternatives

5 Identify quantifiable and non-quantifiable benefits

6 Define alternative selection criteria

7 Compare alternatives

8 Report results and recommendations

Case Study Overview

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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3 Define alternatives

4 Develop cost estimate for alternatives

5 Identify quantifiable and non-quantifiable benefits

6 Define alternative selection criteria

7 Compare alternatives

8 Report results and recommendations

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Battle Assembly Travel Reimbursement

Case Study

Team Exercise

Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Case Study Instructions

• Break up the class into 4 teams

• Each team is tasked to respond to all 8 steps of the CBA

process

• Time will be provided for the teams to discuss each process step After team discussion, each team will present their findings

Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Case Study Discussion

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

1 Define and Scope the Problem / Opportunity

Questions for the Reviewer

- Does the problem statement define a clear, unambiguous issue?

As appropriate, does the objective reflect an enterprise perspective?

- What major stakeholders are likely to be impacted?

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Case Study Discussion

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

2 Formulate Assumptions and Constraints

Questions for the Reviewer:

- Are the assumptions realistic? Were they provided by an appropriate subject matter expert?

Are the assumptions or facts structured in a way that

favors one alternative COA?

- Do the assumptions, and facts clearly identify the natural and/or artificial limits or expansions placed on the

solution set?

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

3 Define Alternative Courses of Action

Questions for the Reviewer:

- Have all feasible alternatives been considered, to include

alternatives that represent creative thinking?

- Have the alternatives been defined or described clearly, and to

a sufficient level of detail to support the development of a cost estimate?

- Is the status quo included, or is its absence explained?

- Do the alternatives span a reasonably wide range of potential solutions?

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

4 Develop Cost Estimate for each Alternative

Questions for the Reviewer:

- Does the cost estimate span the appropriate life cycle?

- As appropriate, does the documentation clearly differentiate between a cost-perspective estimate and a POM/budget-

perspective estimate?

- Are the cost estimates for each COA structured in a way that supports apples-to-apples comparison?

- Is the cost estimate backed up by supporting documentation:

- Data sources identified?

- Rationale and methodology explained?

- Analysts/POCs identified?

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

5 Identify Quantifiable and Non-Quantifiable

Costs and benefits

Questions for the Reviewer:

- Do the perceived benefits reflect an enterprise perspective?

- Are the benefits consistent with the problem statement?

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

6 Define Alternative Selection Criteria

Questions for the Reviewer:

- Are the selection criteria appropriately tailored to the

problem statement or requirement?

- Has appropriate consideration been given to both cost and non-cost criteria?

- If weighting of selection criteria has been used, has the

leader agreed with the weighting?

- Do the selection criteria appear unrealistically skewed to favor one alternative?

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No incremental benefits or costs

A “Cost-Benefit Balance” Visual

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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BB

BENEFITS MUST BALANCE OR OUTWEIGH COST

Alternative #2: All Reservists Are Unquantifiable Benefits in morale and readiness worth $56M?

$75M

Morale

$19M

A “Cost-Benefit Balance” Visual

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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BENEFITS MUST BALANCE OR OUTWEIGH COST

Alternative #3: Critical & BRAC only Are Unquantifiable Benefits in morale

and readiness worth $27M?

A “Cost-Benefit Balance” Visual

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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BENEFITS MUST BALANCE OR OUTWEIGH COST

Alternative #4: BRAC only Are Unquantifiable Benefits in morale

and readiness worth $14M?

$8M

$2M

Morale Readiness

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

A “Cost-Benefit Balance” Visual

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Making a decision requires answering the

questions on the previous slides

How can you evaluate and compare the non-quantifiable costs and benefits?

The Decision Matrix is one method of

comparing alternatives

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

7 Compare Alternatives

Questions for the Reviewer:

- Does the analysis clearly demonstrate how the

recommended COA best satisfies the selection criteria?

- Is the recommended billpayer consistent with Army

priorities? Do the benefits of the recommended COA justify the billpayer?

- Are second- and third-order effects identified, and are the negative impacts acceptable?

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

8 Report Results and Recommendations

Questions for the Reviewer:

- Does the package contain all key elements, accompanied by supporting documentation?

- Does the recommended COA address the problem, and is it consistent with the assumptions and constraints?

- Does the analysis explain how the recommended COA is

best at satisfying the selection criteria?

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Step 8: Report Results and Recommendations

Executive Summary

• Problem:

• Brief description of methodology and number of COAs considered to

determine the best menu choice.

• Existing or new funding?

• Recommendation:

• Cost to Implement:

– $

– Other:

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

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Battle Assembly Training

Case Study

Instructor’s Support Material

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– Introduce the case

– Break the class into groups of 4

– Each group needs to prepare material for presentation results – Use the excel templates as applicable

• Presentation

– Discuss findings with participants and agree on main points to ensure that they are on the right truck

– Introduce support for each point after students’ presentation

Battle Assembly Training - Instructor’s Support Material

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• Apply the CBA and by using it:

• bring out the issues at hand

• think though possible alternatives and support

• Point to the:

- Ranking process, and

- Weight sensitivity since these are the key areas influencing the decision

- Realize the need for support for a cost informed decision

Battle Assembly Training - Instructor’s Support Material

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

1 Define and Scope the Problem / Opportunity

ARC soldiers are adversely impacted by having to pay travel costs to attend Battle Assembly.

Compare costs and benefits of extending travel

reimbursement to ARC Soldiers traveling to BA

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Case Study

Army Cost Benefit Analysis

Battle Assembly Travel Reimbursement

2 Formulate Assumptions and Constraints

- Current law does not allow for reimbursement of Soldier travel

to Battle Assembly

- Limit travel reimbursement to soldiers traveling greater than

150 miles to BA

- Estimate 50,000 Soldiers travelling to BAs are not reimbursed

- 24,000 of the 50,000 Soldiers have critical skills positions

- Soldiers spend average $1,500 annually traveling to BAs

- ARC Soldier attrition rate = 20%

- Travel reimbursement can reduce ARC attrition by 5%

- AR staff level = 205,000 Soldiers

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