Lecture Networking essentials plus (3 e) Chapter 13 Troubleshooting a network. The main contents of the chapter consist of the following Understanding the problem, troubleshooting tools, where to find help.
Trang 1Troubleshooting a Network
Understanding the Problem
Troubleshooting Tools
Where to Find Help
1
Trang 2Understanding the Problem
2
Troubleshooting
Segmenting the Problem
Isolating the Problem
Setting Priorities
Trang 33
Step 1: Define the Problem
Step 2: Isolate the Cause
Step 3: Plan the Repair
Step 4: Confirm the Results
Step 5: Document the Outcome
Trang 4Troubleshooting Tools
4
Hardware Tools
Software Tools
Trang 5Time Domain Reflectometer
5
Trang 6Windows NT Network Monitor
6
Trang 7SNMP Environment
7
Trang 8Where to Find Help
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Network Support Resources
TechNet
Bulletin Board System (BBS)
User Groups
Periodicals
Internet
Trang 9Sample TechNet Screen
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Trang 10FTP Client Screen
10
Trang 11Telnet Screen
11
Trang 12Making Internet Connection
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