The market segments of ERP software systems 6.. Chapter Overview of ERP Systems Overview of ERP Systems Enterprise Resource Planning ERP system integrates all business processes and fun
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Prepared by Coby Harmon University of California, Santa Barbara Westmont College
Prepared by Coby Harmon University of California, Santa Barbara
Westmont College
SECOND EDITION
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IT Infrastructure for E-Business
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1. The overview of an ERP system
2. The history of ERP systems
3. Current ERP system characteristics
4. The modules of an ERP system
5. The market segments of ERP software systems
6. Implementation issues of ERP systems
7. The benefits and risks of ERP systems
8. ERP systems and the Sarbanes–Oxley Act
Study Objectives
Study Objectives
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Real World
annual sales in excess of $500 million Believing that its old accounting systems were antiquated, the management at
Agri-Beef recently switched to an ERP system They experienced a very successful implementation that took only six weeks and they began
experiencing benefits immediately The treasurer of the company, while describing the benefits with regard to the preparation and handling of
intracompany transactions, said the following:
“With the old method, we had to walk each transaction through Now we can post transactions straight through to another division’s general ledger account.”
The improved efficiency resulted in two check runs instead of 22 runs, and a 200 man hour savings per month.
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Overview of ERP Systems
Overview of ERP Systems
Enterprise Resource Planning (ERP) system integrates all
business processes and functions into a single software
system, using a single database
ERP system components:
1 Financials
2 Human resources
3 Procurement and logistics
4 Product development and
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Overview of ERP Systems
Overview of ERP Systems
Exhibit 15-1
An ERP System
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Overview of ERP Systems
Overview of ERP Systems
Concept Check
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History of ERP Systems
History of ERP Systems
ERP systems:
► Developed during the 1960s and 1970s
► First generation was materials requirements planning
(MRP) software
► MRP evolved into manufacturing resource planning
(MRP II)
► ERP software did not become popular with large
corporations until the 1990s
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History of ERP Systems
History of ERP Systems
Concept Check
In the late 1990s, the Y2K compatability issue was concerned
primarily with computer systems’
a file retrieval capability
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15-10 SO 3 Current ERP system characteristics
Current ERP System Characteristics
Current ERP System Characteristics
EDI, Internet EDI, or extranets are used to connect a
company’s ERP system to the IT systems of its suppliers and
customers
Exhibit 15-2
An ERP II System
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15-11 SO 3 Current ERP system characteristics
Current ERP System Characteristics
Current ERP System Characteristics
In the years since 2004, spending on ERP systems increased or
decreased based on several factors.
1.Companies cannot allow their ERP systems to become outdated.
2.Need to improve customer service through standardizing and combining
business processes.
3.Global companies may have separate ERP systems in different countries
4.Aging ERP systems need replacement.
5.Bigger IT budgets as economic conditions improve.
6.Many companies needed upgraded systems to comply with Sarbanes–
Oxley Act.
7.Many companies wanted to take advantage of new technologies such as
cloud-based ERP systems.
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Real World
Minneapolis-based manufacturer and seller of luxury motorcycles, began business in 2002 Within one year, Viper was looking for
an accounting software system that would tie together the
company’s accounting with manufacturing, order processing, and other business functions, while complying with Sarbanes–Oxley Viper first selected SAP Business One® as its ERP software
system, and later adopted SAP Business By-Design.® These IT Solutions have helped Viper realize benefits in terms of operating efficiencies, financial transparency, and setting internal controls.
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Current ERP System Characteristics
Current ERP System Characteristics
SO 3 Current ERP system characteristics
Concept Check
Which of the following is not one of the reasons for increased
spending on ERP systems in recent years?
b Globalization and increased competitive pressures
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ERP Modules
ERP Modules
The top-selling ERP system for large
corporations and organizations is SAP
Exhibit 15-4
SAP® View of ERP Modules
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ERP Modules
ERP Modules
Illustration: Match the ERP modules
with their purpose of the related
processes
a Taking customer orders and
preparing for the impending revenue and cash collection
SO 4 Current ERP system characteristics
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ERP Modules
ERP Modules
b Maintenance of the general
ledger and supporting journals and subledgers
SO 4 Current ERP system characteristics
Illustration: Match the ERP modules
with their purpose of the related
processes
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ERP Modules
ERP Modules
c Keeping track of purchasing and
movement of goods and materials
SO 4 Current ERP system characteristics
Illustration: Match the ERP modules
with their purpose of the related
processes
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Illustration: Match the ERP modules
with their purpose of the related
processes
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ERP Modules
ERP Modules
e Data mining and other
processes for obtaining feedback and supporting managerial decision making
SO 4 Current ERP system characteristics
Illustration: Match the ERP modules
with their purpose of the related
processes
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Illustration: Match the ERP modules
with their purpose of the related
processes
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15-21 SO 5 The market segments of ERP software systems
Market Segments of ERP Systems
Market Segments of ERP Systems
Tier One Software
► Usually implemented in very large organizations
► Minimum cost to purchase is approximately $350,000
Often, the cost exceeds $1 million
► Three most popular ERP systems in tier one are SAP,
Oracle, and Peoplesoft
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15-22 SO 5 The market segments of ERP software systems
Market Segments of ERP Systems
Market Segments of ERP Systems
Cloud Based ERP
All ERP vendors have developed ERP products for cloud
computing For example,
► SAP offers a cloud-based ERP system for small to
medium-sized entities (SMEs) called SAP Business ByDesign
► Customers who use cloud-based software need only a small IT
system
► ERP system can be used through a computer with Internet
access and a Web browser.
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Real World
manufacturer and seller of headphones exclusively tailored for snowboarders, skateboarders, and other action-sports
enthusiasts It has experienced tremendous growth over the past decade During one period, it grew 300 percent over four years The growth became explosive when its products were accepted
by Best Buy, Circuit City, and Target In response to this growth, SkullCandy sought a business software system that would meet its accounting and reporting needs but could also easily scale to match the company’s growth The company chose SAP Business ByDesign, a cloud-based system, as its ERP system.
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Real World
Azure cloud experienced outages that, in some cases, lasted up to 16 hours The outages occurred in cloud data centers in Chicago, San Antonio, and Dublin, Ireland After investigation, Microsoft determined the outage was triggered by a security system bug related to leap day itself The system sets
expiration dates for security certificates in the virtual machines
that run software for customers Those security certificates, by
default, expire one year later The system tried to set the security date to February 29, 2013, a nonexistent date (since 2013 is not a leap year) This was the initial cause of the crash that Microsoft had to quickly fix.
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Market Segments of ERP Systems
Market Segments of ERP Systems
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Implementation of ERP Systems
Implementation of ERP Systems
Important factors and issues to considers when implementing
an ERP system
1 Hiring a consulting firm
2 The best fit ERP system
3 Which modules to implement
4 Best of breed, verses ERP
modules
5 Business process
reengineering
6 Customization of ERP system
7 Costs of hardware and software
8 Testing the ERP system
9 Data conversion
10 Training of employees
11 Method of conversion, or “go
Location-Wise
Modular
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Implementation of ERP Systems
Implementation of ERP Systems
Concept Check
Which of the following ERP approaches accomplishes the ERP implementation beginning with one department?
d the location-wise implementation method
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Benefits and Risks of ERP Systems
Benefits and Risks of ERP Systems
Benefits of ERP Systems
1.Interactive nature of the modules
2.Real-time nature of processing
3.“Best Practices” nature of the processes
4.Single database enhances sharing of information
5.Capability to analyze large amounts of data
6.Capability to enhance e-commerce and e-business
7.Capability to interact in real-time
8.ERP systems are scalable
SO 7 The benefits and risks of ERP systems
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Benefits and Risks of ERP Systems
Benefits and Risks of ERP Systems
Risks of ERP Systems
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ERP Systems and the Sarbanes-Oxley Act
ERP Systems and the Sarbanes-Oxley Act
SO 8 ERP systems and the Sarbanes–Oxley Act
ERP systems
Provide feedback information to management regarding internal control Steps the company must accomplish:
►Establish and maintain a list of incompatible duties
►Tracking each employee’s ID and password
►Used to properly segregate duties
►Can incorporate a matrix of tasks that are incompatible
►Allows real-time monitoring and reporting of exceptions
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ERP Systems and the Sarbanes-Oxley Act
ERP Systems and the Sarbanes-Oxley Act
SO 8 ERP systems and the Sarbanes–Oxley Act
Exhibit 15-5
Examples of Accounts Payable Internal Control Reports
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