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Test Bank for Strategic Management 2nd Edition Carpenter 75 Test Bank True – False Questions 24 Test Bank Free Text Questions 66 Test Multiple Choice Questions Which of the following be

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Test Bank for Strategic Management 2nd Edition

Carpenter

75 Test Bank True – False Questions

24 Test Bank Free Text Questions

66 Test Multiple Choice Questions

Which of the following best describes level 2 of the Level 5 Hierarchy?

1 A) Leaders must demonstrate teamwork abilities.

2 B) Leaders must prove their competency.

3 C) Leaders must show their ability to manage people.

4 D) Leaders must prove they are capable of leading a large organization.

The best description of the leader s ʹs role of spokesperson is which of the following?

1 A) The executive taps into a network of contacts to collect needed information.

2 B) The executive passes necessary information to external stakeholders.

3 C) The executive passes necessary information to internal stakeholders.

4 D) The executive designs the firm s ʹs strategy.

All of the following are examples of a leader s ʹs interpersonal r oles except

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Which of the following best describes the leader role of nego tiator?

1 A) The executive designs the firm s ʹs strategy.

2 B) The executive deals with unforeseen internal and external conflicts.

3 C) The executive makes decisions concerning nonroutine transactions with other organizations.

4 D) The executive effectively allocates resources.

Religion falls into the category of

3 C) the task of reporting company progress in the business world to the media

4 D) the task of finding new locations, designing new facilities, and hiring contractors

The process of managing a well-planned and well-executed t ransition from one CEO to another is called

1 A) human resource planning

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4 D) disseminator

Effective top-management teams require all except

which of the following criteria?

1 A)

The team can manage the needs of interdependent but often diverse functional are as.

2 B) The team has a valuable and effective social network.

3 C) The team is able to respond to sudden changes in the global economy.

4 D) The team is able to develop a coherent plan for executive succession.

Executive activities include interpersonal roles, informationa

Effective teamwork requires which of the following?

1 A) The team responds to a complex and changing environment.

2 B) The team can manage the needs of similar, independent units.

3 C) The team will work best with similar members.

4 D) The team requires a stable environment.

As a negotiator, the CEO is usually concerned with all of the following activities except

1 A) making decisions to acquire or merge with another firm

2 B) selling a major division

3 C) renegotiating a labor contract

4 D) hiring vendors

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Succession planning is typically overseen by the board of di rectors, often with an outside

consulting firm, and usually involves which of the following company employees?

1 A) company vice presidents

2 B) human resources manger

The leader is willing and able to change an organization s ʹs strategic course even wh

en it represents a significant change from the traditional way of doing business.

3 C)

The leader works to develop a strong strategic plan and empowers the organization

to realize this vision.

4 D) The leader develops a coherent plan for executive succession.

According to the text, executives tend to be reactive and def ensive in their decisions when

their firms don tʹs have which of the following?

1 A) leadership training

2 B) skilled personnel

3 C) positive net worth

4 D) clear strategies

When the succession process founders, it can destroy the C

EO s ʹs legacy by all but which of the following?

1 A) undermining investor confidence

2 B) depressing the stock price

3 C) creating dissention on the board

4 D) causing an inferior CEO to be hired

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All of the following are examples of a leader s ʹs decisional role

Social capital is defined as

1 A) the advantage created by a person s ʹs location in a structure of relationships

2 B) a pool of reserve funds designated for a company s ʹs social activities

3 C) the group within an organization that is perceived to contain the social leaders

4 D) the most important social network associated with a company

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Any form of bias that prevents talented employees from bein

g promoted will put a firm at a

distinct competitive disadvantage, particularly in terms of its ability to

1 A) attract and retain necessary supply channels

2 B) attract and retain financial capital

3 C) attract and retain customers

4 D) attract and retain talented people

Executive activities can be divided into three basic areas tha

t include interpersonal, informational, and

1 A) Leaders must demonstrate teamwork abilities.

2 B) Leaders must prove their competency.

3 C) Leaders must show their ability to manage people.

4 D) Leaders must be able to delegate major responsibilities.

Demographics refers to all but which of the following?

1 A) education

2 B) gender

3 C) nationality

4 D) race

As spokespersons, CEOs perform such communication task

s as lobbying, public relations, and

1 A) formal reporting

2 B) recruiting

3 C) financial analysis

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1 A) The executive taps into a network of contacts to collect needed information.

2 B) The executive passes necessary information to external stakeholders.

3 C) The executive passes necessary information to internal stakeholders.

4 D) The executive designs the firm s ʹs strategy.

Superior executives are distinguished by a talent for _ _

Studies of psychological determinants of strategic leadershi

p focus on four personality

characteristics: locus of control, need for achievement, toler ance for risk or ambiguity, and

1 A) verbal communication

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2 B) nonverbal communication

3 C) social behavior

4 D) charisma and emotional intelligence

66 Free Test Bank for Strategic Management 2nd

Edition Carpenter Multiple Choice Questions - Page 2

Product-market stakeholders include all of the following exc ept

1 A) suppliers

2 B) customers

3 C) shareholders

4 D) distributors

Strategy is the central, integrated, externally oriented concep

t of how the firm will

1 A) achieve its objectives

2 B) meet investorsʹs expectations

3 C) grow in an orderly fashion

4 D) recruit and hire personnel

The challenge posed by a strategic purpose is to close the g

ap between the firm s ʹs aspirations and its current

1 A) capabilities and market positions

2 B) productivity level

3 C) personnel numbers

4 D) return on invested capital (ROIC)

Belief in the conviction that one s ʹs own national group or cult ural characteristics are normal ʺtoughnessʺ ʺtoughnessʺ is called

1 A) stereotyping

2 B) cultural bias

3 C) ethnocentrism

4 D) racial bias

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The text discusses three sets of theories about the condition

s under which we make decisions

These theories are about

1 A) ourselves, other people, and our world

2 B) ourselves, our government, and our environment

3 C) other people, our world, and our families

4 D) other people, ourselves, and our families

Which of the following is not a nonfinancial performance met ric?

1 A) customer retention

2 B) employee turnover

3 C) inventory turn

4 D) new products released

One element of the organizational strategy diamond is _ _

1 A) determine the influences on strategy formulation

2 B) determine stakeholdersʹs power and influence over decisions

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3 C) determine the roles of the individuals who comprise a stakeholder group

4 D) determine the effects of strategic decisions on the stakeholder groups

All of the following are part of a mission statement except

1 A) values

2 B) beliefs

3 C) standards of behavior

4 D) long-term action horizons

The trait that can lead people to give themselves more credit for their successes and take less

responsibility for their failures is

4 D) view of the future

The symmetrical coalignment of the five elements of a firm s ʹs strategy diamond contributes to

1 A) a firm s ʹs complexity

2 B) future balance

3 C) strategic purpose

4 D) strategic coherence

The best description of goals is which of the following?

1 A) a broad indication of organizational intentions

2 B) intentionally vague and ambiguous

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3 C) specific measurable outcomes

4 D) statements of organizational purpose

A simplified, widely shared model of an organization and its f uture, including anticipated

changes in its environment, is called

1 A) vision and mission

1 A) vision and mission

2 B) efficiency and effectiveness

3 C) strategic purpose and strategic coherence

4 D) short-term and long-term goals

Social stakeholders include all of the following except

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Which of the following is not one of the five elements of the strategy diamond?

1 A) vision and mission

2 B) policies and procedures

3 C) healthcare coverage

4 D) a strong customer base

Decision-making bias under which people are willing to com mit additional resources to a

failing course of action is called

1 A) illusion of control

2 B) self-serving fairness bias

3 C) illusion of optimism

4 D) escalation of commitment

Corporate governance is defined as

1 A) a corporation s ʹs group of decision makers

2 B) the roles of owners, directors, and managers in making corporate decisions

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3 C) Umbrella

4 D) Mission

The technique used to identify key people who have to be wo

n over for an organization to be

successful is called

1 A) dimensional analysis

2 B) stakeholder analysis

3 C) psycho-social analysis

4 D) human resources analysis

The best scorecards let managers know how the strategy is going before they see the company s ʹs

1 A) growth projections

2 B) financial numbers

3 C) customer totals

4 D) vendor totals

The task of managing an overall enterprise and influencing k

ey organizational outcomes is referred to as

1 A) they provide measurable outcomes

2 B) they are the basis for a balanced scorecard

3 C) they influence strategy formulation and implementation

4 D) they provide a rigid framework for strategic management

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Relying on a conventional conception of another group base

d on some common characteristic is called

1 A) a statement of what the firm will be in the future

2 B) a statement of the firm s ʹs values and purposes

3 C) a statement of the firm s ʹs measurable outcomes

4 D) a statement of the firm s ʹs specific targets

The steps in stakeholder planning include all but which of th

e following?

1 A) Arrange functions that keep stakeholders involved in the firm.

2 B) Fill in names of key stakeholders.

3 C) Plan the approach to stakeholder management.

4 D) Think through what you want from each stakeholder.

Which of the following is the best description of a vision stat ement?

1 A) a declaration of what the firm stands for

2 B) a statement of the firm s ʹs values and purposes

3 C) a statement of what the firm will be in the future

4 D) a statement of the firm s ʹs measurable outcomes

A system for translating vision and strategy into tangible per formance measured by criteria

such as sales growth and customer retention is called a(n) _ _

1 A) objective

2 B) balanced scorecard

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is important for which of the following reasons?

1 A) its responsibility for formulating a strategy that realizes the vision and mission

2 B) its influence over the shareholders and board of directors

3 C) its role in environmental scanning

4 D) its responsibility for encouraging teamwork

75 Free Test Bank for Strategic Management 2nd Edition Carpenter True - False Questions - Page 1

An effective executive team relies partly on the division of la bor

1 True

2 False

The terms leadership and strategic leadership

may be used interchangeably

1 True

2 False

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Clearly articulated vision and mission statements may be us

ed as substitutes for strategy

The mission statement is the declaration of what a firm is an

d its fundamental values and purposes

1 True

2 False

The ambiguity of vision statements enables organizations th

e flexibility to change strategy or

implementation tactics when it looks as if business as usual isn tʹs going to realize the expressed vision

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Homogeneous groups tend to make better decisions becaus

e all group members have similar

backgrounds and see things in similar ways

A hallmark of a great leader is knowing when and how to foll

ow the lead of others

According to level 2 in the Level 5 Hierarchy, senior manager

s need to show the ability to manage other people

1 True

2 False

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Succession planning is the process of managing a

well-planned and well-executed transition

from one CEO to the next

The Level 5 Hierarchy is a model of leadership skills calling f

or a wide range of abilities

1 True

2 False

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Research suggests that the best way to understand the effec tiveness of CEOs is by examining their actions

1 True

2 False

According to the trait leadership theory, effective leaders ma

y be classified according to personality differences

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Vision is a simple statement or understanding of what the fir

m will be in the future

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The person who assumes the role of strategic leadership rep orts directly to the CEO

75 Free Test Bank for Strategic Management 2nd

Edition Carpenter True - False Questions - Page 2

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Goals and objectives are statements of organizational identit

y and purpose that can guide

executives in making corporate decisions

1 True

2 False

Ethnocentrism is the conviction that one s ʹs own national, gro

up, or cultural characteristics are normal ʺtoughnessʺ ʺtoughnessʺ and ordinary

Strategic coherence is the symmetrical coalignment of the fi

ve elements of the firm s ʹs strategy,

the congruence of functional-area policies with these elemen

ts, and the overarching fit of

various businesses under the corporate umbrella

1 True

2 False

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Employees, customers, governments, and even competitors may be considered stakeholders

1 True

2 False

Because they are general and ambiguous, mission and visio

n statements serve little strategic purpose

Escalation of commitment is a person s ʹs belief that he or she i

s in greater control of a situation

than rational analysis would support

1 True

2 False

Ignoring individual qualities puts executives at risk of makin

g unethical, unfair, and sometimes illegal decisions

1 True

2 False

When managers rationally evaluate the probability of risks, t hey tend to underestimate their ability to control these risks

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Sometimes the parties that exercise significant power over fi

rm decisions don tʹs register as

having a significant stake in the firm

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To be effective, visions and missions must be put in action i

n terms of specific goals and

objectives for directing strategic actions

At many companies, managers track strategic progress with

a tool called a balanced scorecard

1 True

2 False

An effective strategic purpose must be tied to a coherent set

of activities, goals, and objectives

anchored in measurable strategic outcomes

1 True

2 False

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