Test Bank for Strategic Management 2nd Edition Carpenter 75 Test Bank True – False Questions 24 Test Bank Free Text Questions 66 Test Multiple Choice Questions Which of the following be
Trang 1Test Bank for Strategic Management 2nd Edition
Carpenter
75 Test Bank True – False Questions
24 Test Bank Free Text Questions
66 Test Multiple Choice Questions
Which of the following best describes level 2 of the Level 5 Hierarchy?
1 A) Leaders must demonstrate teamwork abilities.
2 B) Leaders must prove their competency.
3 C) Leaders must show their ability to manage people.
4 D) Leaders must prove they are capable of leading a large organization.
The best description of the leader s ʹs role of spokesperson is which of the following?
1 A) The executive taps into a network of contacts to collect needed information.
2 B) The executive passes necessary information to external stakeholders.
3 C) The executive passes necessary information to internal stakeholders.
4 D) The executive designs the firm s ʹs strategy.
All of the following are examples of a leader s ʹs interpersonal r oles except
Trang 2Which of the following best describes the leader role of nego tiator?
1 A) The executive designs the firm s ʹs strategy.
2 B) The executive deals with unforeseen internal and external conflicts.
3 C) The executive makes decisions concerning nonroutine transactions with other organizations.
4 D) The executive effectively allocates resources.
Religion falls into the category of
3 C) the task of reporting company progress in the business world to the media
4 D) the task of finding new locations, designing new facilities, and hiring contractors
The process of managing a well-planned and well-executed t ransition from one CEO to another is called
1 A) human resource planning
Trang 34 D) disseminator
Effective top-management teams require all except
which of the following criteria?
1 A)
The team can manage the needs of interdependent but often diverse functional are as.
2 B) The team has a valuable and effective social network.
3 C) The team is able to respond to sudden changes in the global economy.
4 D) The team is able to develop a coherent plan for executive succession.
Executive activities include interpersonal roles, informationa
Effective teamwork requires which of the following?
1 A) The team responds to a complex and changing environment.
2 B) The team can manage the needs of similar, independent units.
3 C) The team will work best with similar members.
4 D) The team requires a stable environment.
As a negotiator, the CEO is usually concerned with all of the following activities except
1 A) making decisions to acquire or merge with another firm
2 B) selling a major division
3 C) renegotiating a labor contract
4 D) hiring vendors
Trang 4Succession planning is typically overseen by the board of di rectors, often with an outside
consulting firm, and usually involves which of the following company employees?
1 A) company vice presidents
2 B) human resources manger
The leader is willing and able to change an organization s ʹs strategic course even wh
en it represents a significant change from the traditional way of doing business.
3 C)
The leader works to develop a strong strategic plan and empowers the organization
to realize this vision.
4 D) The leader develops a coherent plan for executive succession.
According to the text, executives tend to be reactive and def ensive in their decisions when
their firms don tʹs have which of the following?
1 A) leadership training
2 B) skilled personnel
3 C) positive net worth
4 D) clear strategies
When the succession process founders, it can destroy the C
EO s ʹs legacy by all but which of the following?
1 A) undermining investor confidence
2 B) depressing the stock price
3 C) creating dissention on the board
4 D) causing an inferior CEO to be hired
Trang 5All of the following are examples of a leader s ʹs decisional role
Social capital is defined as
1 A) the advantage created by a person s ʹs location in a structure of relationships
2 B) a pool of reserve funds designated for a company s ʹs social activities
3 C) the group within an organization that is perceived to contain the social leaders
4 D) the most important social network associated with a company
Trang 6Any form of bias that prevents talented employees from bein
g promoted will put a firm at a
distinct competitive disadvantage, particularly in terms of its ability to
1 A) attract and retain necessary supply channels
2 B) attract and retain financial capital
3 C) attract and retain customers
4 D) attract and retain talented people
Executive activities can be divided into three basic areas tha
t include interpersonal, informational, and
1 A) Leaders must demonstrate teamwork abilities.
2 B) Leaders must prove their competency.
3 C) Leaders must show their ability to manage people.
4 D) Leaders must be able to delegate major responsibilities.
Demographics refers to all but which of the following?
1 A) education
2 B) gender
3 C) nationality
4 D) race
As spokespersons, CEOs perform such communication task
s as lobbying, public relations, and
1 A) formal reporting
2 B) recruiting
3 C) financial analysis
Trang 71 A) The executive taps into a network of contacts to collect needed information.
2 B) The executive passes necessary information to external stakeholders.
3 C) The executive passes necessary information to internal stakeholders.
4 D) The executive designs the firm s ʹs strategy.
Superior executives are distinguished by a talent for _ _
Studies of psychological determinants of strategic leadershi
p focus on four personality
characteristics: locus of control, need for achievement, toler ance for risk or ambiguity, and
1 A) verbal communication
Trang 82 B) nonverbal communication
3 C) social behavior
4 D) charisma and emotional intelligence
66 Free Test Bank for Strategic Management 2nd
Edition Carpenter Multiple Choice Questions - Page 2
Product-market stakeholders include all of the following exc ept
1 A) suppliers
2 B) customers
3 C) shareholders
4 D) distributors
Strategy is the central, integrated, externally oriented concep
t of how the firm will
1 A) achieve its objectives
2 B) meet investorsʹs expectations
3 C) grow in an orderly fashion
4 D) recruit and hire personnel
The challenge posed by a strategic purpose is to close the g
ap between the firm s ʹs aspirations and its current
1 A) capabilities and market positions
2 B) productivity level
3 C) personnel numbers
4 D) return on invested capital (ROIC)
Belief in the conviction that one s ʹs own national group or cult ural characteristics are normal ʺtoughnessʺ ʺtoughnessʺ is called
1 A) stereotyping
2 B) cultural bias
3 C) ethnocentrism
4 D) racial bias
Trang 9The text discusses three sets of theories about the condition
s under which we make decisions
These theories are about
1 A) ourselves, other people, and our world
2 B) ourselves, our government, and our environment
3 C) other people, our world, and our families
4 D) other people, ourselves, and our families
Which of the following is not a nonfinancial performance met ric?
1 A) customer retention
2 B) employee turnover
3 C) inventory turn
4 D) new products released
One element of the organizational strategy diamond is _ _
1 A) determine the influences on strategy formulation
2 B) determine stakeholdersʹs power and influence over decisions
Trang 103 C) determine the roles of the individuals who comprise a stakeholder group
4 D) determine the effects of strategic decisions on the stakeholder groups
All of the following are part of a mission statement except
1 A) values
2 B) beliefs
3 C) standards of behavior
4 D) long-term action horizons
The trait that can lead people to give themselves more credit for their successes and take less
responsibility for their failures is
4 D) view of the future
The symmetrical coalignment of the five elements of a firm s ʹs strategy diamond contributes to
1 A) a firm s ʹs complexity
2 B) future balance
3 C) strategic purpose
4 D) strategic coherence
The best description of goals is which of the following?
1 A) a broad indication of organizational intentions
2 B) intentionally vague and ambiguous
Trang 113 C) specific measurable outcomes
4 D) statements of organizational purpose
A simplified, widely shared model of an organization and its f uture, including anticipated
changes in its environment, is called
1 A) vision and mission
1 A) vision and mission
2 B) efficiency and effectiveness
3 C) strategic purpose and strategic coherence
4 D) short-term and long-term goals
Social stakeholders include all of the following except
Trang 12Which of the following is not one of the five elements of the strategy diamond?
1 A) vision and mission
2 B) policies and procedures
3 C) healthcare coverage
4 D) a strong customer base
Decision-making bias under which people are willing to com mit additional resources to a
failing course of action is called
1 A) illusion of control
2 B) self-serving fairness bias
3 C) illusion of optimism
4 D) escalation of commitment
Corporate governance is defined as
1 A) a corporation s ʹs group of decision makers
2 B) the roles of owners, directors, and managers in making corporate decisions
Trang 133 C) Umbrella
4 D) Mission
The technique used to identify key people who have to be wo
n over for an organization to be
successful is called
1 A) dimensional analysis
2 B) stakeholder analysis
3 C) psycho-social analysis
4 D) human resources analysis
The best scorecards let managers know how the strategy is going before they see the company s ʹs
1 A) growth projections
2 B) financial numbers
3 C) customer totals
4 D) vendor totals
The task of managing an overall enterprise and influencing k
ey organizational outcomes is referred to as
1 A) they provide measurable outcomes
2 B) they are the basis for a balanced scorecard
3 C) they influence strategy formulation and implementation
4 D) they provide a rigid framework for strategic management
Trang 14Relying on a conventional conception of another group base
d on some common characteristic is called
1 A) a statement of what the firm will be in the future
2 B) a statement of the firm s ʹs values and purposes
3 C) a statement of the firm s ʹs measurable outcomes
4 D) a statement of the firm s ʹs specific targets
The steps in stakeholder planning include all but which of th
e following?
1 A) Arrange functions that keep stakeholders involved in the firm.
2 B) Fill in names of key stakeholders.
3 C) Plan the approach to stakeholder management.
4 D) Think through what you want from each stakeholder.
Which of the following is the best description of a vision stat ement?
1 A) a declaration of what the firm stands for
2 B) a statement of the firm s ʹs values and purposes
3 C) a statement of what the firm will be in the future
4 D) a statement of the firm s ʹs measurable outcomes
A system for translating vision and strategy into tangible per formance measured by criteria
such as sales growth and customer retention is called a(n) _ _
1 A) objective
2 B) balanced scorecard
Trang 15is important for which of the following reasons?
1 A) its responsibility for formulating a strategy that realizes the vision and mission
2 B) its influence over the shareholders and board of directors
3 C) its role in environmental scanning
4 D) its responsibility for encouraging teamwork
75 Free Test Bank for Strategic Management 2nd Edition Carpenter True - False Questions - Page 1
An effective executive team relies partly on the division of la bor
1 True
2 False
The terms leadership and strategic leadership
may be used interchangeably
1 True
2 False
Trang 16Clearly articulated vision and mission statements may be us
ed as substitutes for strategy
The mission statement is the declaration of what a firm is an
d its fundamental values and purposes
1 True
2 False
The ambiguity of vision statements enables organizations th
e flexibility to change strategy or
implementation tactics when it looks as if business as usual isn tʹs going to realize the expressed vision
Trang 17Homogeneous groups tend to make better decisions becaus
e all group members have similar
backgrounds and see things in similar ways
A hallmark of a great leader is knowing when and how to foll
ow the lead of others
According to level 2 in the Level 5 Hierarchy, senior manager
s need to show the ability to manage other people
1 True
2 False
Trang 18Succession planning is the process of managing a
well-planned and well-executed transition
from one CEO to the next
The Level 5 Hierarchy is a model of leadership skills calling f
or a wide range of abilities
1 True
2 False
Trang 19Research suggests that the best way to understand the effec tiveness of CEOs is by examining their actions
1 True
2 False
According to the trait leadership theory, effective leaders ma
y be classified according to personality differences
Trang 20Vision is a simple statement or understanding of what the fir
m will be in the future
Trang 21The person who assumes the role of strategic leadership rep orts directly to the CEO
75 Free Test Bank for Strategic Management 2nd
Edition Carpenter True - False Questions - Page 2
Trang 22Goals and objectives are statements of organizational identit
y and purpose that can guide
executives in making corporate decisions
1 True
2 False
Ethnocentrism is the conviction that one s ʹs own national, gro
up, or cultural characteristics are normal ʺtoughnessʺ ʺtoughnessʺ and ordinary
Strategic coherence is the symmetrical coalignment of the fi
ve elements of the firm s ʹs strategy,
the congruence of functional-area policies with these elemen
ts, and the overarching fit of
various businesses under the corporate umbrella
1 True
2 False
Trang 23Employees, customers, governments, and even competitors may be considered stakeholders
1 True
2 False
Because they are general and ambiguous, mission and visio
n statements serve little strategic purpose
Escalation of commitment is a person s ʹs belief that he or she i
s in greater control of a situation
than rational analysis would support
1 True
2 False
Ignoring individual qualities puts executives at risk of makin
g unethical, unfair, and sometimes illegal decisions
1 True
2 False
When managers rationally evaluate the probability of risks, t hey tend to underestimate their ability to control these risks
Trang 24Sometimes the parties that exercise significant power over fi
rm decisions don tʹs register as
having a significant stake in the firm
Trang 25To be effective, visions and missions must be put in action i
n terms of specific goals and
objectives for directing strategic actions
At many companies, managers track strategic progress with
a tool called a balanced scorecard
1 True
2 False
An effective strategic purpose must be tied to a coherent set
of activities, goals, and objectives
anchored in measurable strategic outcomes
1 True
2 False