Established way back in 1847, most of us in the trade will know the present-day Tetenal by the brands it represents, supports and distributes in the UK; Epson and Kodak – in particular
Trang 1INSIDE THIS ISSUE: NEDIS UK, HASSELBLAD , PHOTOKINA 2016 + PHOTOXPORT/NORITSU
Main cover image photographed with the new Nikon D500 DSLR – shipping now
Fresh ideas for the photo industry
to boost trade and win custom!
BIG PICTURE
SUMMERTIME
…and the selling is easy!
Clever suggestions for seasonal sales
PLUS!
SUMMERTIME
…and the selling is easy!
Clever suggestions for seasonal sales
We visit based print specialist Tetenal & discover how its support could boost your business
Leicester-Olympus UK team takes
to the stage to promote new pro audio gear for photographers
& videographers
World in motion:
Brexit, the global market & what it means for photo retailers & manufacturers
BIG PICTURE
Trang 2April 2016 April 2016 May 2016
DMC-GX80NEW
April 2014 April 2014 May 2014
selected cameras & camcorders
Promotional period: 16th June 2016 - 5th September 2016 (Claim Deadline: 31/10/2016) Claims accepted 28 days after purchase
Promotional terms apply, please see panasonic.co.uk/promotions
Limited to qualifying products within the maximum value stated in the terms and conditions
UNMISSABLE MOMENTS WITH 4K PHOTO
Keep up to date with Panasonic:
April 2014 April 2014 May 2014
Trang 3BPI News: guiding
& supporting the trade
Please direct all editorial requests,
news and press releases to
info@bpinews.co.uk
ADVERTISING ENQUIRIES
Please direct all advertising enquiries
and sponsorship opportunities to
gavin@bpinews.co.uk.
Publisher’s Office:
31 New Road, Richmond, Surrey TW10 7HZ
Legacy Media Ltd accept no ultimate
responsibility for accurate reproduction
of digital artwork created by third parties
Insurance and carriage of products
submit-ted for inclusion in reports rests with the
owner News, data, prices, interviews and
opinion are printed in good faith E&OE.
Content including advertising artwork
created by Legacy Media Ltd or its agents
is ©2016 Legacy Media Ltd
ISSN: to be advised.
Tel: 01485 536 200 email: sales@swains.co.uk web: www.swains.co.uk
Passport Photo System
Be the first in your area to offer Biometric
Passport Photos
Contact your Swains Regional Sales Manager
or visit www.idstation.co.uk for more information.
ID Station is a very easy to use
solution for making passport photos
Pictures are automatically
processed into perfect ID
photos For any country.
As summer cash backs and
hands-on promotihands-onal sessihands-ons chands-ontinue throughout August, Hasselblad brings out a medium format camera for the masses
WITH THE GUYS FROM LEICESTER
BPI News pays a visit to trade supplier Tetenal’s smartly-refurbished Leicester HQ and showrooms to learn why you too should witness
PROFIT FROM NEDIS UK
The proactive distributor and supplier has undergone various evolutions
of late We catch up with Alastair Wilson to learn what’s doing well for trade customers
EPSON’S T-SHIRT PRINTER OFFER
We examine how installing a F2000 T-shirt printer from the print specialists can add a new profitable revenue stream and extend your customer base
THE ‘FIZZ’ OF FUJIFILM’S FDIS
Thanks in part to what it suggests
is a very supportive marketing program, the retailer is winning new converts to its Fujifilm Digital Imaging Service network
GLOBAL LOCAL
We examine the impact fluctuations
in the international currency market have on your photo business, plus the immediate effect of the EU referendum vote
Subscriptions, back issues & BPI News online
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For details email info@bpinews.co.uk View current and back issues online at www.bpinews.co.uk
published monthly by
Logo based around Anders font
3 possible logo uses
Pocket for professional audio - see page 16
EDITORIAL | July / August 2016
went to press, in the wake of the
‘Brexit’ vote, the chatter in offices, stock rooms, boardrooms and on shop floors was inevitably the possible impact of the closely-won campaign As widely predicted
by the experts we were urged to ignore, the value of Sterling was immediately affected, rendering imported goods immediately more expensive, yet our exports suddenly more attractive Like many, our first question was ‘how does this affect us’, and with our BPI News head on, ‘how does this affect the photo trade’, given that the import and export of goods is intrinsically linked to the health of our industry? Business likes stability – and the financial markets at least an impression of such – so our advice feature this issue looks at how you can safeguard (and strengthen) your own against fluctuations in the value of global currencies
We also examine the immediate and possible future fall-out of a Brexit on retail, whilst acknowledging that this is a fluid and changing scenario and that much is conjecture
Whatever the mood at home and abroad,
the world continues to turn, the photo trade continues to trade – and innovative and exciting new products to give manufacturers, distributors, retailers and suppliers a fighting chance continue to be unveiled As ever, BPI News is your guide to the very latest profit-generating solutions, whether you’re a retailer of cameras and accessories, a minilab looking for the latest
in photofinishing innovations – or both We’ve advice on how to communicate the benefits of these to your staff and to your customers in the various features dotted throughout this edition, as well as presenting a snapshot of the industry at large in our news pages You’ll notice that this issue is our usual combined July and August ‘summer special’; the reason being that this is normally the peak holiday season, a wealth of new product is on hold until Photokina in September (see inner back page ad), and we’ll return with our special ‘preview’ edition in that very regard at the start of that month, which is already filling up One thing we are certain of is that interesting times between then and now are virtually guaranteed
ugust .
Trang 4THE NEXT ISSUE OF BPI NEWS
(Sept cover date) is our all-singing,
all dancing Photokina preview,
which can only mean one thing:
another biennial photo show –
Europe’s biggest – is on the way
very soon The dates for your
diary are September 20th to 25th
and once again the venue is the
cavernous Cologne Messe by the
banks of the Rhine All the biggest
(and many of the smallest) names
in our industry will once again be
showcasing their latest and greatest
product – arriving in time for those
2016 equally inspires pros, traders, hobby photographers and young smartphone users alike via countless show events and promotions Topics up for examination, focus and discussion are Augmented Reality, Virtual Reality, Cloud Services, Video, Audio, ‘Wearables’, the Smart Home and Astro Photography
There are 1,100 exhibitors from over 50 countries and five continents taking part this year
(68% from outside of Germany itself) – in short it is a who’s who
of the photography trade – with Photokina’s organisers saying that more than two thirds of exhibitors come away more than satisfied with the achievement of their goals Visitors include professional users, the retail trade and end consumers, so exhibitors are hitting lots of different yet invaluable
‘targets’ Around 185,000 people are expected to attend
With good train and road connections plus accessible airport, there is really no reason why any member of the UK photo trade shouldn’t be able to pay a visit to
swot up on what’s coming next in the various worlds of imaging
Keep up to date with the latest news about this year’s show at the below URL, and see our next issue for a comprehensive look at who
is showing what:
www.photokina.com
NEW PRODUCTS SET
TO SHINE ON THE RHINE
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a CradleFit™ pocket to protect a tablet, plus a built All Weather AW Cover™ to safeguard your gear from the elements.
New Photo Hatchback Series
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T F E W
Trang 5Strike the perfect balance of carrying
photo gear and everyday essentials with
our next generation, split level Photo
Hatchback II Lightweight, flexible,
sporty daypacks available in two sizes,
250 AW II and 150 AW II Both styles
provide secure, body-side access,
a removable camera compartment,
a CradleFit™ pocket to protect a tablet,
plus a built All Weather AW Cover™ to
safeguard your gear from the elements.
T F E W
Trang 6Supported by
Items shown are for reference only and are not to scale
Lumix National Trust POS
Description • Complimentary National
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PhotographicBritish
THE SWEDISH pro camera
manufacturer last month unveiled what it is pitching as the world’s first mirrorless digital medium format
camera: the X1D Said to weigh
less than half what a conventional digital medium format camera does, the 50 megapixel CMOS sensor incorporating behemoth is being touted as a ‘game changer’
Portability is the key here, with the unit fitting in the palm
of the hand and weighing just 725g It also features HD video, Wi-Fi connectivity and built-in GPS, suggesting that it could make for
an able travel camera It’s more affordable for anyone wanting to take the plunge too, at £5,990 SRP
“The X1D marks a pivotal point
HASSELBLAD ‘S MIRROR-LESS
‘GROUND BREAKER’
in Hasselblad’s rich 75-year history
This camera makes medium format photography available to a new generation of Hasselblad users, while pushing the existing limits
of photography to new heights,”
promises Perry Oosting, Hasselblad CEO
Weather and dust sealed, the
X1D offers compatibility with 12 lenses and lens accessories from the Hasselblad professional H system, with the aid of an adapter There is also a new line of XCD lenses to go with the camera, with the 45mm and 90mm available on launch
www.hasselblad.com
Fuji smartphone printer upgraded
ADOBE UPDATES ITS CLOUD
THE PHOTO marque has announced a new Instax
branded printer capable of interacting with your customers’ smartphones – and compatible Fuji cameras – to produce a 320dpi credit card sized
print The Instax Share Smartphone Printer SP-2,
to give it its full model name, follows on from
2014’s SP-1, and is said to boast improved image
quality when compared with its predecessor, as well as a ‘sophisticated new exposure system’, according to Fuji Unsurprisingly the free Instax Share app has also been updated to coincide, with new filters and templates The printer
is capable of producing 100 prints before recharging is required UK availability is promised for the end of August, at £164.99 SRP, which includes 10 shots on Instax mini film
www.fujifilm.co.uk
AS THE TRADE will
be aware, Adobe’s image editor exemplar
Photoshop is now only
available as part of its
Creative Cloud package
– and on subscription at that We’re beyond the days of buying cereal boxes containing CDs and hard copy manuals With this in mind
‘new’ versions tend to arrive in the shape of a nip here and a tuck there, rather than a complete under-the-bonnet overhaul
Indeed at the London preview BPI News attended, the ‘new’ version
of its desktop and mobile apps for the latter half of 2016 had yet to
be given a specified name – shown only on the demo slides as ‘CC 2015.5’
The last time we wrote about Adobe’s Creative Cloud, the parallel introduction of the Adobe Stock service was the big news, and, unsurprisingly, the newest version offers an even deeper integration with Creative Cloud, according to the software giant’s Business Development Manager Neils Stevens A
Premium Collection has been introduced (a curated library of over 100,000 images that Adobe says will meeting the standards
of advertising agencies and print publications), alongside a number
of refinements There have also been performance enhancements, including Photoshop being three times faster at start up and when opening files Other tweaks include
a Content-Aware Crop feature which will look for the edges of the frame and expand that out, saving the need for photographers to
‘build’ that extra space themselves, plus ‘Face Aware Liquify’ This lets photographers tweak the edges of
a subject’s mouth to force a smile
on them For more on the latest update, head to the below URL:
www.adobe.com
Trang 7Distributed in the UK by Tetenal Ltd | TEL: 0116 289 3644 | www.tetenaluk.com
• WIDE TOUCHSCREEN •
• IMPROVED CUSTOMER EXPERIENCE •
• LATEST SOFTWARE WITH FUTURE COMPATIBILITY •
• CABLE & WI-FI CONNECTIVITY FOR SMARTPHONES •
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KODAK G4XL Order Station Upgrade
A simple offer, explained simply
NEWLY RE-CONDITIONED UNITS WITH 12 MONTHS WARRANTY
STRICTLY LIMITED STOCKS • FIRST COME - FIRST SERVED
© 2015 Kodak Alaris Inc The Kodak and Kodak Moment trademarks and Kodak trade dress are used under license from Eastman Kodak Company
Trang 8Swains gets ID’d
and witnesses the
Impossible
PANASONIC AIMS FOR ‘WIDE’ APPEAL FUJFILM INSTAX GETS ‘STAX’ OF COLOURS
LOOKING TO ADD a simple
ID photo service to your store?
Distributor Swains is asking you
consider its offering in the ‘ID
Station’, which it claims is the only
biometric passport system on
the market, and which will cover
most requirements and budgets
Offering free updates and dedicated
support, Swains is confident that it
will become a profitable part of your
business For more info
visit www.idstation.co.uk
In other Swains news, the distributor is insisting that ‘the Impossible is now possible’, thanks
to the fact that it now has stock
of a new instant camera Swains’
Stuart Boston says: “We are more than delighted to have received and distributed our first consignment
of the new Impossible I-1 cameras
Following on from the success of
impossible film manufactured for
the old Polaroid instant cameras, it was only a matter of time before we saw the first Impossible branded instant camera Stock is extremely tight at present, as the demand for this camera far outweighs availability” Contact the distributor now on 01485 536 200
www.swains.co.uk
THE PHOTO BRAND has added
two new colours to its popular
instax Mini 70 range of instant
print cameras in ‘Passion Red’ and
‘Midnight Black’ As the trade may be
aware, the Mini 70 features what’s
described as a ‘modern, stylish
design’, along with improved image
quality and a new selfie mode The
line up already features Canary
Yellow, Island Blue and Moon White
colour options
Fujifilm believes that the recent
trend for instant prints has sparked huge demand for instant cameras across the world, and this demand is coming from a younger generation that has not experienced the joy of instant prints before
Instant photography has long been associated with the fashion industry, and thanks to its contemporary design, the manufacturer believes the Mini 70 broadens its appeal to the fashion conscious market of both men
and women in their 20s and 30s
Whether at a wedding, party or any social occasion, precious memories can be
preserved and shared instantly
For an SRP of
£99.99, your customers also get a pack of film allowing for 10 shots
to be taken straight out of the box
www.fujifilm.co.uk
BPI News is your mouthpiece to the industry Send your news to info@bpinews.co.uk
THE ELECTRONICS GIANT has
not only debuted a summer
advertising campaign – see our
page 2 ad and various TV spots – it
is also launching a rugged, dust and splash-proof lens to go with
it: the Leica DG Summilux 12mm/
F1.4 ASPH offers the equivalent of
24mm in 35mm terms Panasonic says it has been designed to meet pro needs and is obviously compatible with its Lumix range
of interchangeable lens cameras
Furthermore the f/1.4 aperture suggests it could be adept at low light work and achieving shallow depth of field effects beloved of photographers AF performance
is said to be excellent for those looking to shoot 4K videos too Due
to appear this month (July), pricing
is a suggested £1,199.99, clearly marking it out as a high-end tool for image conscious users
The manufacturer has also shared some of the thinking behind its Lumix 4K ad campaign for this summer – promoting the brand into living rooms, with the end result hopefully being more footfall for its retail partners
Centered on a young lad, the advert follows how he confidently and cheekily springs off a diving board, and for a split second adopts a leisure dive Highlighting the 4K-photo feature, his mum is
filming the action on her Lumix GX80 and is able to flick through
the video footage, select the miraculous shot and save the image
The advert reveals how the image has become a masterpiece
in the family home, holding pride
of place in the centre of the wall
“In a fun and jovial manner, the advert highlights how the 4K photo allows users to capture the most unmissable opportunities with exact precision and accuracy, making memories to last a lifetime,” the brand’s Barnaby Sykes tells us.The advertising campaign was produced by creative agency Brave, debuted on 16th June and was designed to run for four weeks in the UK The integrated campaign includes Video On Demand (VoD), as well as an array of online advertising, comprehensive point
of sale and social media
Watch the full advert here:
https://www.youtube.com/ watch?v=_E3VBQa-nAU
Trang 9Hasselblad X1D_advert layout_240x333mm.indd 1 24/06/2016 14:27
Trang 10Established way back in 1847,
most of us in the trade will
know the present-day Tetenal
by the brands it represents, supports
and distributes in the UK; Epson and
Kodak – in particular its 120-strong
Kodak Express store network – spring
immediately to mind But probably
what most of us don’t appreciate
is that, as an organisation, Tetenal
has a global reach of its own, with a
large German base, complete with
25,000sq metre plant, and, closer
to home, headquarters in Leicester,
supplying Britain and Ireland Its
geographical position means that
it is ideally suited to service most of
the country – enabling it to offer a
fast turnaround on goods and a next
day delivery service Up to a million
pounds’ worth of stock is kept at its
warehouse to fulfill demand
BE A SMARTER TRADE INVESTOR
WITH THE GUYS FROM LEICESTER
BPI News visits leading print and photo solutions supplier Tetenal’s ever-expanding UK HQ in the city of Leicester, where it holds a million pounds’ worth of stock, ready to fuel and empower the photo trade…
“We’ve got 34 staff here and they’re all really hard working,”
enthuses Tetenal UK MD Mike Fawcett “So, as well as focusing on our products, we focus on our staff and that means training them and retaining them.”
The other big news is that, thanks to continual growth over the past five years, the company is investing in its workplace too: it has recently refreshed, re-furbished and enhanced its Leicester premises
It now sports a large, open-plan upstairs office and three swish downstairs demo rooms – two wholly dedicated to Tetenal’s key Epson and Kodak brands – plus swish boardroom proudly displaying Leicester’s cityscape in the manner
of New York’s Manhattan
“We’re proud of our heritage – Craig (Bird, Marketing Manager) and I are both Leicester lads,” notes Mike The doors of the different rooms display 7-inch vinyl records depicting the most significant of the Beatles’ albums, suggesting a fun, welcoming and moreover creative environment Naturally, Tetenal
is inviting its retail and minilab partners to drop in for a first hand tour and demonstrations, now that
it has got a lot more space to play in
For more info on Tetenal and its range of products – and to book a demo or a site visit
Customer service
at the core
“We’re adapting to the modern world and changing how we market ourselves, with customer service at the core,” outlines Mike
“Although we still have sales people out on the road, along with dedicated Product Managers, we have had to adapt to how people want to do business, which means our website is now an essential part of our business armoury Many
of our customers don’t have the additional in-store staff they used to
have, so they can be time starved
No longer can businesses dictate when their customers place their orders, we have to be available for orders 24 hours a day, and so the continual development of our website is crucial
in offering a modern customer experience.”
“Another part of that improved customer service is that we’re expanding our technical team
to eight We have a very technically knowledgeable team here, which allows us to take on warranty and support work on a large proportion
of the hardware we supply and offer
Epson’s SureLab D3000 is a key product for
Tetenal and its customers
Space to create: Tetenal’s recently refurbished Leicester office and showrooms display a wide range of products, from wide format printers to Gisella Graham picture frames The trade are invited to pay a visit and sample the goods first hand Book your appointment today!
BPI NEWS PRODUCT FOCUS
Trang 11– get in touch with the team on 0116 289 3644 or e-mail phil.barker@tetenal.uk.com
a much wider range of support
services No one could ever accuse
Tetenal of just being box shifters.”
The point being made here is
that a partnership with Tetenal is to
place your business in safe hands,
with the supplier keen to show that
it offers a ‘cradle to grave solution’
– looking after your kit for the
duration of its lifespan
Tetenal’s new Kodak demo
room / showroom in Leicester
is geared towards giving Kodak
Express owners an idea, or vision,
of what their shop could look like
should they choose to refresh their
premises
“So when you do walk into a
store you get inspired,” suggests
Craig Bird “We’ve worked with a few
stores to help them get painting and
give them a bit of a makeover – so
customers aren’t just faced with a
wall of frames We’ve also helped by
creating graphics – for, for example,
ID services (see pic, right) – to help
them create an identity of their own
in their local town and suggest their
Kodak Express is the first place to
go Subtlety doesn’t sell A lot of the time we’ve found store owners aren’t putting their high ticket items on the wall; they just fill it with all the same frames So our message is ‘be inspired’ and try to raise the value of each order over time There is still a lot of value in the Kodak brand and we’re managing to communicate that well.”
Upmarket offerings
As a pro-active partner, Tetenal continues to help its customers extend their product offerings and take their customer base upmarket
As another part of that, it is offering
a range of Gisella Graham branded
photo frames, as featured in BPI News May “We spoke to Gisella Graham about offering it to our Kodak Express stores and she was all for it It’s very much in its infancy, so watch this space.”
Tetenal Marketing Manager Craig Bird adds: “We continually try and help Kodak Express stores evolve and diversify in a changing market Photo
Left: Craig Bird and Mike Fawcett proudly show off their new Epson showroom and demo
room Above: Tetenal has a long and distinguished history stretching back longer than
you might think and involving many innovations in wet and dry chemistry
One of Tetenal’s key roles is in support to the nationwide Kodak Express network,
and its new showroom offers plenty of ideas for store owners
still remains the core and everything
we do is still all about print, but
it makes those stores become a destination for something slightly different.”
You may have noticed that Tetenal has also revamped its own logo and branding recently – complete with elegant gold lettering and German bear visual reference, on a crisp white background
As we mentioned in our new piece last issue, another premium product line that Tetenal is focusing on with the appointment of its newest recruit Dave Beck, is studio gear This
includes California Sunbounce light modifiers, SunSniper camera straps, Savage accessories and Tetenal Paper Background Rolls “We know
the dealers that we can work with, with regard to this,” says Craig, with Mike adding: “We want to give our retailers their own a studio offering and encourage them It’s worked particularly well for some high street photo retailers and we wanted to come up with a complete solution including lights and backgrounds, which will help them compete and drive traffic and add revenue.”
Craig adds: “There are two parts
to it, really, as we’re also offering Sunbounce, which is all the reflectors and light manipulation – obviously reliant on weather – and then another part is SunSniper straps
These products are all higher-end
The bottom end of the market is where all the piranhas are fighting for their slice These, by contrast, are good quality products that have an audience and a customer base
“It’s about buying into Tetenal and therefore also buying into the
brands we’ve got to offer We’re about support and advice; it’s not just ‘here’s
a box and we’ll move it from A to B’.”
In terms of Epson printers, Tetenal
is seeing its biggest growth area as inkjet mini lab or micro lab The jewel
in the crown here is the D3000, with
a micro lab comprising anything from
two up to eight Epson D700 printers
“And we’re selling huge amounts of these,” enthuses Mike “It prints up to A4 in size and 39 inches in width so you can do panoramic prints It’s an inkjet, so there are lots of different materials you can put through But both dye sub and inkjets have their benefits We’re a solutions provider and we want to invite as many customers to come over and see us
as possible, so we can tailor a solution that’s going to work for them.”
For more info on Tetenal and its range of products – and to book a demo now – get in touch with the team on 0116 289 3644 or e-mail phil.barker@tetenal.uk.com.
www.tetenaluk.com
TETENAL PROMOTION
Trang 12A simple offer, explained simply
It was actually a chance viewing of
an ad Tetenal had placed in BPI for
the Epson D3000 SureLab that
started Ken Rourke and his son Steve
on the path of discovery towards his
new investment
"Steve was looking at a copy of BPI
over someone's shoulder when he
saw the Epson ad from Tetenal and it
was the words School Lab that caught
his attention
I'd been looking at the options to
go dry once we'd decided to move
on from our 3 Noritsu wet labs and
hadn't really given Epson any thought
Until seeing that ad that is"
CUSTOMER PERSPECTIVE
Making a note of the contact details,
Steve mentioned it to his Dad
Ken who then contacted Epson's
UK distributor Tetenal and quickly
arranged for a demonstration
Chris Castle, of Tetenal's Hardware Sales Team picks up the story
"We knew that Ken and Steve had been to see most of the other Dry Lab systems on the market so we had
a challenge on our hands
What we do differently though is that
we see things from the customers perspective and take time to identify the key features that are the most important factors for that specific customer
We offer a 'cradle to grave' service here so just shifting a box and washing our hands afterwards is not what Tetenal is about We want happy customers who know they can rely on
us for more than just the initial sale
PRINT QUALITY
One of the most surprising things for most customers appears to be the strides that have been made in photographic print quality from dry labs Epson's history and expertise in inkjet technology has been transferred into their SureLab photographic printer range and the results are favourably compared to that of traditional silver halide as Ken admits
"I grew up in the age of Silver Halide and was convinced that I'd never get that level of quality from a non-wet process but I have to say I was very pleasantly surprised when we did our test prints Our business is based around school photography and those images mean so much to the parents
who purchase them so quality is extremely important The prints from the Epson are little short of stunning"
PEACE OF MIND
Another factor in the choice of the Epson SureLab was the fact that the machines came with a 3 year warranty
"I know that Epson are reliable machines anyway" said Ken "but as a business we like to have a full understanding of our costs so we can budget without the worry of any unknown expenditure causing us issues
There are also savings to be made in switching over from wet chemistry
to dry anyway in terms of power, chemical waste removal and service agreements on wet labs are extremely expensive!
All in all, we're delighted with the decision to choose the Epson SureLab and Tetenal's support from the initial hardware demonstration through
to installation and training has been extremely professional."
Official Distributors Epson Photographic Print Solutions
TEL 0116 289 3644 phil.barker@tetenal.uk.com www.tetenaluk.com
EPSON CONTINUES TO ATTRACT SCHOOLS LAB PHOTOGRAPHERS
Schools Photographer K & S Rourke Photo Imaging choose the Epson D3000 SureLab
as the ideal replacement for their old Noritsu wet labs In fact they bought two!
MD Mike Fawcett (right) and Marketing Manager Craig Bird in Tetenal's new Epson Showroom
EPSON SHOWROOM
IS OPEN FOR BUSINESS!
As part of the recent changes at Tetenal
(which you'll read of elsewhere in this
issue) there is a newly refurbished
Epson Showroom at their centrally
located HQ in Leicester.
"We have an Open Door policy so
everyone is welcome to come and
see the Epson equipment working for
themselves.
Just drop us a line or give us a call to
arrange a visit, we'll be happy to see
you" says Tetenal MD Mike Fawcett.
Ken Rourke (left) with son Steve Rourke (centre) and Tetenal Equipment Product Manager Chris Castle (right)
Distributed in the UK by Tetenal Ltd | TEL: 0116 289 3644 | www.tetenaluk.com
SCHOOLS LABS NEWS
A simple offer, explained simply
It was actually a chance viewing of
an ad Tetenal had placed in BPI for
the Epson D3000 SureLab that
started Ken Rourke and his son Steve
on the path of discovery towards his
new investment
"Steve was looking at a copy of BPI
over someone's shoulder when he
saw the Epson ad from Tetenal and it
was the words School Lab that caught
his attention
I'd been looking at the options to
go dry once we'd decided to move
on from our 3 Noritsu wet labs and
hadn't really given Epson any thought
Until seeing that ad that is"
CUSTOMER PERSPECTIVE
Making a note of the contact details,
Steve mentioned it to his Dad
Ken who then contacted Epson's
UK distributor Tetenal and quickly
arranged for a demonstration
Chris Castle, of Tetenal's Hardware Sales Team picks up the story
"We knew that Ken and Steve had been to see most of the other Dry Lab systems on the market so we had
a challenge on our hands
What we do differently though is that
we see things from the customers perspective and take time to identify the key features that are the most important factors for that specific customer
We offer a 'cradle to grave' service here so just shifting a box and washing our hands afterwards is not what Tetenal is about We want happy customers who know they can rely on
us for more than just the initial sale
PRINT QUALITY
One of the most surprising things for most customers appears to be the strides that have been made in photographic print quality from dry labs Epson's history and expertise in inkjet technology has been transferred into their SureLab photographic printer range and the results are favourably compared to that of traditional silver halide as Ken admits
"I grew up in the age of Silver Halide and was convinced that I'd never get that level of quality from a non-wet process but I have to say I was very pleasantly surprised when we did our test prints Our business is based around school photography and those images mean so much to the parents
who purchase them so quality is extremely important The prints from the Epson are little short of stunning"
PEACE OF MIND
Another factor in the choice of the Epson SureLab was the fact that the machines came with a 3 year warranty
"I know that Epson are reliable machines anyway" said Ken "but as a business we like to have a full understanding of our costs so we can budget without the worry of any unknown expenditure causing us issues
There are also savings to be made in switching over from wet chemistry
to dry anyway in terms of power, chemical waste removal and service agreements on wet labs are extremely expensive!
All in all, we're delighted with the decision to choose the Epson SureLab and Tetenal's support from the initial hardware demonstration through
to installation and training has been extremely professional."
Official Distributors Epson Photographic Print Solutions
TEL 0116 289 3644 phil.barker@tetenal.uk.com www.tetenaluk.com
EPSON CONTINUES TO ATTRACT SCHOOLS LAB PHOTOGRAPHERS
Schools Photographer K & S Rourke Photo Imaging choose the Epson D3000 SureLab
as the ideal replacement for their old Noritsu wet labs In fact they bought two!
MD Mike Fawcett (right) and Marketing Manager Craig Bird in Tetenal's new Epson Showroom
EPSON SHOWROOM
IS OPEN FOR BUSINESS!
As part of the recent changes at Tetenal
(which you'll read of elsewhere in this
issue) there is a newly refurbished
Epson Showroom at their centrally
located HQ in Leicester.
"We have an Open Door policy so
everyone is welcome to come and
see the Epson equipment working for
themselves.
Just drop us a line or give us a call to
arrange a visit, we'll be happy to see
you" says Tetenal MD Mike Fawcett.
Ken Rourke (left) with son Steve Rourke (centre) and Tetenal Equipment Product Manager Chris Castle (right)
Distributed in the UK by Tetenal Ltd | TEL: 0116 289 3644 | www.tetenaluk.com
A simple offer, explained simply
an ad Tetenal had placed in BPI for
the Epson D3000 SureLab that
started Ken Rourke and his son Steve
on the path of discovery towards his
new investment
"Steve was looking at a copy of BPI
over someone's shoulder when he
saw the Epson ad from Tetenal and it
was the words School Lab that caught
his attention
I'd been looking at the options to
go dry once we'd decided to move
on from our 3 Noritsu wet labs and
hadn't really given Epson any thought
Until seeing that ad that is"
CUSTOMER PERSPECTIVE
Making a note of the contact details,
Steve mentioned it to his Dad
Ken who then contacted Epson's
UK distributor Tetenal and quickly
arranged for a demonstration
Chris Castle, of Tetenal's Hardware Sales Team picks up the story
"We knew that Ken and Steve had been to see most of the other Dry Lab systems on the market so we had
a challenge on our hands
What we do differently though is that
we see things from the customers perspective and take time to identify the key features that are the most important factors for that specific customer
We offer a 'cradle to grave' service here so just shifting a box and washing our hands afterwards is not what Tetenal is about We want happy customers who know they can rely on
us for more than just the initial sale
PRINT QUALITY
One of the most surprising things for most customers appears to be the strides that have been made in photographic print quality from dry labs Epson's history and expertise in inkjet technology has been transferred into their SureLab photographic printer range and the results are favourably compared to that of traditional silver halide as Ken admits
"I grew up in the age of Silver Halide and was convinced that I'd never get that level of quality from a non-wet process but I have to say I was very pleasantly surprised when we did our test prints Our business is based around school photography and those images mean so much to the parents
who purchase them so quality is extremely important The prints from the Epson are little short of stunning"
PEACE OF MIND
Another factor in the choice of the Epson SureLab was the fact that the machines came with a 3 year warranty
"I know that Epson are reliable machines anyway" said Ken "but as a business we like to have a full understanding of our costs so we can budget without the worry of any unknown expenditure causing us issues
There are also savings to be made in switching over from wet chemistry
to dry anyway in terms of power, chemical waste removal and service agreements on wet labs are extremely expensive!
All in all, we're delighted with the decision to choose the Epson SureLab and Tetenal's support from the initial hardware demonstration through
to installation and training has been extremely professional."
Official Distributors Epson Photographic Print Solutions
TEL 0116 289 3644 phil.barker@tetenal.uk.com www.tetenaluk.com
EPSON CONTINUES TO ATTRACT SCHOOLS LAB PHOTOGRAPHERS
Schools Photographer K & S Rourke Photo Imaging choose the Epson D3000 SureLab
as the ideal replacement for their old Noritsu wet labs In fact they bought two!
MD Mike Fawcett (right) and Marketing Manager Craig Bird in Tetenal's new Epson Showroom
EPSON SHOWROOM
IS OPEN FOR BUSINESS!
As part of the recent changes at Tetenal
(which you'll read of elsewhere in this
issue) there is a newly refurbished
Epson Showroom at their centrally
located HQ in Leicester.
"We have an Open Door policy so
everyone is welcome to come and
see the Epson equipment working for
themselves.
Just drop us a line or give us a call to
arrange a visit, we'll be happy to see
you" says Tetenal MD Mike Fawcett.
Ken Rourke (left) with son Steve Rourke (centre) and Tetenal Equipment Product Manager Chris Castle (right)
Distributed in the UK by Tetenal Ltd | TEL: 0116 289 3644 | www.tetenaluk.com
Trang 13
* KEY TERMS OF THE PROMOTION:
Only available on purchases of any of the products listed here within the United Kingdom
or Republic of Ireland from a participating retailer between Thursday 19th May 2016 and Wednesday 31st August 2016 inclusive.
The closing date to claim your cashback is midnight on Friday 30th September 2016.
The closing date for entry into the Prize Draw is midnight on Friday 30th September 2016.
Claims for cashback and the Prize Draw must be submitted fully and correctly (including specifying a valid EEA product serial number) via an online claim form In order to enter the Prize Draw, customers must sign up to receive email communications from Canon.
Join the conversation
/CanonUKLtd
@CanonUKandIE /+CanonUK
@CanonUK
www.canon.co.uk www.canon.ie
UP TO
£50/€70 CASHBACK
ON SELECTED PRODUCTS
AT PARTICIPATING RETAILERS*
SHOTS WORTH SHARING WHEREVER SUMMER TAKES YOU.
Claim cashback on any of the following great products:
EOS 760D
£50/€70 EOS 750D
£50/€70 EOS 700D
£40/€55 EOS 100D
£30/€40
MIRRORLESS CAMERAS
EOS M3 £45/€60EOS M10 £35/€45
Speedlite 430EX III-RT £20/€30
To find out more about our promotion, how
to claim, the list of participating retailers
and full terms and conditions visit
canon.co.uk/summercashback16 or
canon.ie/summercashback16
If you have any questions about your
claim, please email us at
canon@promotion-support.com or
call us on 0800 044 325
retailers about cashback
offers they usually express
gratitude that the manufacturer is
giving them extra sales ammunition;
and now one major player is asking
the trade get behind its seasonal
deals once more Until 31st August –
the time period for which this copy
of BPI News is current – Canon is
supporting sales and, more broadly,
the photo retail trade itself, via
money saving deals on a broad
range of its products This is, in turn
supported by point-of-sale material,
banners and trade advertising
We spot-lit the current offers in
detail across our centre spread last
issue, but, in short, there is the carrot
of a cashback opportunity to tempt
every type of customer and each
photographic skill-set Covered by
the cashback scheme are multiple
Canon DSLRs, compact cameras,
video and print devices – so it will
literally pay to make sure your retail
staff are all aware of the fact, plus up
to speed with the products featured
In brief, the DSLRs covered by
the scheme are the EOS 760D,
750D, 700D and 100D, on which
the cashback ranged from £30 to
£50, whilst both Canon’s mirror-less
models in the M3 and M10 also
Canon is encouraging the trade to really push
its summer deals, adding the extra incentive of
a chance for your customers to win one of three
holiday packages to Dubai when submitting a
cashback claim and entering a Prize Draw…
and D30 compacts Five camcorders, two printers in the Pixma iP8750 and MG7750 series, 12 lenses and the Speedlite 430EX III-RT likewise
feature To discover the full list of participating models, head
to the dedicated URL at
canon.co.uk/summercashback16 or canon.ie/summercashback16
Get money back & fly away
On top of the chance for your customers to get money back when they spend, Canon has added the
opportunity for them to win one
of three trips to the breath-taking
desert city of Dubai in the United Arab Emirates All they need do is
purchase a cashback product, submit their claim and sign up to receive email communications from Canon
Lucky winners randomly drawn will enjoy what the manufacturer suggests will be a ‘fun filled’ three night break for two people, including
a desert safari, high tea at the Burj Khalifa, the world’s tallest building at
828 metres tall, plus a city tour – on which there will doubtless be plenty
of photo opportunities to try out their newly-purchased gear
But that’s not all As an
additional thank you, every customer who makes
a successful cashback claim will receive 100GB
of storage for their
digital images
on ‘irista’,
Canon’s cloud storage platform
Closing date for cashback claims and the Prize Draw is Friday 30th September 2016
So this summer make sure both your staff and customers are briefed
on the money saving offers to be had to give them that added push to respectively sell and to spend.
For any questions about claims there is a dedicated email address and phone number:
canon@promotion-support.com
or 0800 044 3251.
CANON SUMMER CASHBACK
Camcorder to go: Canon is offering a whopping £150 cashback on the Legria G40 this
summer, while there is £50 cashback on the 750D digital SLR and £45 to be had on the
EOS M3 along with a £30 saving on the Pixma iP8750 printer (shown right).
Banners, posters and ads are all pushing Canon’s cashback message at retail, in print and online this summer!
Trang 14THE ELECTRONICS GIANT has
been a past recipient of awards for
most trusted brand from consumer
champion Which? And has latterly
set its sights on a different kind
of trust: the National one As we
reported in our May edition, its
staff and photo ambassadors are
visiting National Trust properties
throughout the summer to get
cameras and lenses in hands and
really promote its Lumix camera line
up – with the ultimate aim of selling
more units
Pro photographer and
ambassador Esther Ling (shown with
photo walk group) tells BPI News:
“The roadshow is going incredibly well, with hugely positive feedback from both the venues and visitors
The common thread in all the comments we receive on stand is what an absolutely fantastic idea!
“People love that we are showcasing a range of cameras and lenses on which we can provide information However the ‘star of the show’ has to be the fact that visitors are able to take loan of a camera free of charge for the day, complete with an SD card that they get to keep The loan process is very
THOSE DEALERS looking to add
an accessory with good margin to their stock may like to check out the distributor’s Kaiser branded
‘Action Strap’, covered previously in
these pages and featured on recent carrier sheets The latest news here is that the device has recently won a ‘Test Bench Recommended’
badge from the esteemed Amateur Photographer magazine, who said
of the £39.99 SRP device: ‘the fundamental design elements are excellent, ticking all the right boxes.’
As if that wasn’t enough, the publication also rated the Kaiser
SmartCluster Midi LED with
four-and-a-half stars in second Test Bench review It recommended the
£99 SRP constant light for those who ‘want a compact, easy to carry LED light for video or photo use.’ Call Fotospeed on 01249 714555 for trade details of both products
www.fotospeed.com
PANASONIC WINS
PUBLIC ‘TRUST’
FOTOSPEED’S KAISER MARCHES ON
simple, we talk to them about what kind of camera would suit them – bridge, compact or interchangeable –they fill in a form, we kit them out, then they’re free to get hands on!”
On top of putting cameras in hands, Esther is also leading two inspirational photo walks each day, which she describes as ‘super popular’ “The majority of those taking out loan cameras join me on
a photo walk Everyone is welcome
The purpose is to try to get people really thinking about composition, seeing an image differently and
to make their photographs more interesting for the viewer
“What excites me is that we’ve had increasing numbers of younger visitors to the stand who in turn get excited about just what the Lumix cameras are capable of!
These youngsters are growing up
in a world of technology, yet when
we demo 4K photo, post focus and Wi-Fi remote control to them, their chins are on the floor, they then turn to Mum & Dad with those big puppy eyes…”
Working alongside Esther at these events is Panasonic UK’s trade-facing Mark Baber, who she notes “worked crazy hard on the idea, got it off the ground and got
me involved What people don’t see is all the work and effort going
on behind the scenes to make this huge project successful The early starts, long days, long journeys are all very worthwhile and it’s
a privilege to be able to work alongside Mark and the National Trust, visiting all these fabulous places.”
www.panasonic.com/uk/
National-Trust/Lumix-Event.html
Have Ansmann,
will travel
THE BATTERY SPECIALIST is
‘plugging’ its award winning
Powerline 4 Pro charger, which
it says has just got even better It
now comes with UK, European,
US and Australian input plugs
for true worldwide compatibility
It also comes backed with a
three-year warranty to give your
customers peace of mind Features
include fast charging, automatic
cut-off, back-lit LCD screen for clear display of charging levels, plus a USB outlet for powering sundry tech devices As you’ll be aware, Ansmann products are now available direct from Peak Development Ltd Peak can be contacted by prospective stockists
on 01489 796979 or via
sales@peak-uk.com.
www.peak-uk.com
Trang 15PHOTOXPORT SUMMER PROMO
volume of output and
generating you a high profit
margin – that’s the promise from
PhotoXport, exclusive UK distributor
for Noritsu drylabs such as its flagship
Green II As readers will be aware,
this marries the industrial build of
a traditional wet lab to a dry lab
engine, in order to produce prints
in their millions – over 3,000 can be
produced before new paper needs
loading Retailers who have migrated
from traditional silver halide Agx
wet printing to Noritsu dry labs are
impressed with the significant increase
in print quality And their consumers
have noticed too
“Noritsu, in my opinion, is the best
built, the best engineered drylab in
the word today – it’s an absolute fact
It completely floors everything else,
and the reason is that this is Noritsu’s
core business – they don’t do anything
else but make photo retailing
equipment,” enthuses PhotoXport MD
Derek Fieldhouse “They’re the no.1
supplier with the biggest number
of drylabs in the world today – no
wonder we’re going nuts in terms of
demand It’s good engineering, good
support and good workmanship – it
just runs!”
Naturally you don’t have to just
take Derek’s word for it Malcolm
McDonald of Sutherland’s Photo Lab,
based in Thurso, Scotland, is a very
satisfied owner of a Green II lab: “We
wanted to have something as close
to our old Noritsu QSS3212 wet lab as
Pride of the place in the Noritsu line up is the industrial built Green II dry lab - with its unique cassette loading capability and automatic sorting of prints saving you time - and money! E S T A B L I S H E D 1 9 9 0
For latest deals and offers on Noritsu Green II dry labs, call PhotoXport MD Derek Fieldhouse NOW on 0116 2675907
‘S STRONG APPEAL FOR
UK PHOTOFINISHERS
As exclusive UK distributor for Noritsu, PhotoXport is currently doing a roaring trade in its acclaimed
Green II dry labs You only have to ask its customer base to find out why, as BPI News discovers…
we could, so I shopped around, found Derek’s website, phoned him and asked what he had to offer – which turned out to be an ex-demo Green
II I watched the videos about it and saw that it was getting great reviews – which prompted me to go for it And the print quality is fantastic!”
From Malcolm’s initial discovery to having a machine installed took just three weeks This fast turnaround – and speed of output – was another reason for choosing this lab: “With the nearest alternative lab at Inverness
112 miles away, we have the whole
of Sutherland and a lot of the Highlands as our customers; a vast area Photo books are another service we wanted
to add, so that was another factor in
us choosing the Green II.”
Nothing ‘Rash’ about installing a Green II
A second satisfied customer is Dave Rasch of Phoenix Photographic, who
adds: “PhotoXport are a very fair and flexible company to deal with – they listen to what the customer wants, which is rare these days With Derek there’s no hard sell We’re given the information and it’s up to us to make our minds up I think there’s a lot to
be said for that because it shows confidence in the product being sold
“We’re so pleased with the Green
II that we’re looking at adding the standard Green lab to our set up We can do various sizes nice and quick and we can also do double sided for photobooks, cards and invitations It’s added to our business We didn’t want to give people the excuse to go somewhere else It was a very easy choice to be honest with you It was always going to be when the quality was right and when the price per print was correct And I believe that time
my problems out
“Our aim is to have the best support program – we’re evolving a cloud-based system so people can log
in and have a forum and see videos to
do with the machines It may not be the least expensive machine on the market, but by God it gives significant return for investment.” Investigate more at the URL below
www.photoxport.com
Phoenix Photographic’s Dave Rasch is so pleased with the performance of the Green
II dry lab that he is considering adding a second Noritsu printer to the business
Malcolm McDonald of Sutherland’s Photo Lab raves about the Green II’s “fantastic print quality” and the speed with which PhotoXport provided and installed his lab
“Noritsu, in my opinion, is the best built, engineered drylab in the word today – it’s an absolute fact It completely floors everything else, and the reason is that this is Noritsu’s core business – they don’t do anything else but make photo retailing equipment.”
best-– PhotoXport MD & Noritsu supplier Derek Fieldhouse
Trang 16Celebrating its 100th anniversary
in three years’ time, Olympus
has announced two versions
of its latest digital audio recorder
that can also be hooked up to your
customers’ digital cameras (including
Olympus’ own PEN and OM-D models)
to achieve more professional audio
when shooting video BPI News
attended the London launch – held
in the downstairs club venue of
Shoreditch’s trendy Ace Hotel – and
was able to get hands on and trial the
device when filming two live bands
on the OM-D E-M5 Mark II
As most of us (though perhaps
not all your customers) will be aware,
professional quality sound is a crucial
part of video capture Nothing
screams ‘amateur’ more – or jolts us
out of the narrative of what we’re
watching – than bad sound Good
sound, and preferably great sound,
is of key importance The best way to
achieve this is via external microphone
and/or recorder These not need not
cost the earth or be prohibitively
cumbersome: enter the new
Olympus LS Pocket, a high-res audio
microphone and recorder in one
In fact there are a pair of new models The stereo microphone
incorporating LS-P1 boasts 4GB capacity and the LS-P2 is 8GB Storage
can be supplemented and extended via removable microSD card The LS-P2 incorporates three microphones
“The reason being is that when you start to shrink a recorder, you start to lose the ability to capture sound with the range of frequencies that we all hear,” Olympus’ Product Manager Ben Ford reveals “The third microphone just captures bass.” Power for the LS Pocket comes courtesy of a single rechargeable cell, and handily the units feature an extendable USB port built into the base, negating the need
to carry extra cables
So which customers should you be pitching it to? As well as just about anyone wanting better sound from their camera, there are obviously photographers and videographers shooting live concerts and performances – and doubtless musicians wanting a handy, relatively inexpensive way of professionally recording their work Other applications and audiences for the LS Pocket include social media and video podcasts
Pocket rocket
“Our cameras are now featured heavily
on social media,” the company’s David Ivins, Director of Consumer Business for the UK, tells us “If you look at
in the heat of the action It’s also half the size of Olympus’ first digital audio recorder, launched way back
in 2008 Despite this, the battery is claimed to last for 39 hours and its zoom microphone facility ensures that it can record from a distance;
so arguably ideal for anyone not standing in the first few rows at a gig Wireless connectivity to speakers and headphones is also provided
“With the OM-D you will be able
to achieve broadcast quality video, especially with the 5 axis image stabilization built into the camera, and better than CD audio combined,” adds Olympus’ Ben It should be reiterated that users of the LS Pocket are not restricted to Olympus only cameras; this is a more versatile, flexible device But, as Ben notes: “We’re one of the only manufacturers who makes cameras and audio The device is small enough to sit on top of the camera and will deliver better quality audio than the microphones that feature not only in our cameras, but in £4,000 or
But the people shooting more the video content – the ‘vloggers’ as they call them – are finding that sound is becoming more important And what the ‘LS’ enables us to do is create high quality sound to go along with high quality pictures.”
Olympus is pitching this audio recorder as offering ‘better than CD quality’ audio “Which is typically four times better than the level of quality you’re getting when streaming
or downloading audio,” Olympus’
Product Manager Ben Ford promises
“High res audio is even better than that; what you’re getting is audio that,
in camera terms, is like a ‘Raw’ image
It’s uncompressed audio The sound you can capture, when you play it back, will seem as if you’re in the same room The market is really people using the product with their DSLRs and CSC cameras, journalists wanting
to record their interviews, and of course students ”
The LS Pocket features a lightweight yet sturdy aluminum construction – so it shouldn’t come a-cropper if accidentally knocked
“People shooting video content – ‘vloggers’ – are finding that sound is becoming more important And what the ‘LS’ enables us to do is create high quality sound to go along with high quality pictures.”
– David Ivins, Olympus UK
See advert opposite for how Olympus is pitching the new ‘LS Pocket’ to the photographer and videographer
BPI NEWS PRODUCT FOCUS
It’s only rock ‘n’ roll but they like it: Olympus UK’s Georgina Pavelin (bass), Mark Thackara (drums) & Dave Ivins (guitar) are asking retailers to make a sound choice in the LS-Pocket
OLYMPUS ROCKS!
Retailers are being offered a ‘sound’ choice when it comes to accessories to pump up your sales volume:
Olympus’ ‘LS Pocket’ arrives in either 4GB (LS-P1) or LS-P2 (8GB) versions, and is designed to be used
with its own PEN and OM-D cameras – plus more besides – for ‘better than CD quality’ audio capture