Art of helping slides

The Helping ProcessResponding Exploring Insight Initiating Acting Action Helper: Helpee:... Phases ofIntrapersonal Processing Understanding Feedback... Levels of Helping 5.0 Initiating

The Helping Process

Responding

Exploring (Insight)

Initiating

Acting (Action) Helper:

Helpee:

Phases of

Intrapersonal Processing

Understanding

Feedback

Phases of Helping

A

I

R

E

P

U

I

A

Feedback Helper:

Helpee:

Levels of Helping

5.0 Initiating

4.0 Personalizing 3.0 Responding 2.0 Attending

1.0 Nonattending

Spiral of Learning

EUA

EUA

EUA

Spiral of Helping

ARPI

ARPI

ARPI

Attending Skills

Listening

Recall themes Recall expressions Focus on helpee and content Suspend judgment

Have a reason for listening

Observing

Attending Personally

Preparing for Attending

Infer energy, feeling, and readiness Observe appearance and behavior

Make eye contact Lean

Square

Prepare helpers Prepare context Prepare helpees

HELPEE INVOLVED

Responding Skills

HELPEE EXPLORATION

Responding to Meaning

Responding interchangeable Capture content and feeling

Answer the empathy question Ask the empathy question

Paraphrase Recall 5WH

Responding to Feeling

Responding to Content

Personalizing Skills

HELPEE UNDERSTANDING

Personalizing Feelings

Specify assets

Personalizing Goals

Internalize assets Conceptualize assets

Personalizing Problems

Personalizing Meaning

Interchangeable Base

Specify deficits Conceptualize deficits Internalize deficits

Personalize assumptions Personalize implications Identify common themes

Initiating Skills

HELPEE ACTING Check Steps Complete

Prepared for Implementation of Steps

Schedules and Reinforcements Designed

Program Developed

After check step During check step Before check step

Revise Rehearse Review

Reinforce positively and negatively Determine starting and finishing times Develop substeps

Develop intermediate steps

Recycling the Helping Skills

Recycling Acting

Plan check steps Prepare to implement steps Design schedule and reinforcements Develop programs

Define goals

Recycling Understanding

Personalize problems

Respond to meaning

Personalize feelings Personalize goals

Personalize meaning Interchangeable base

Recycling Exploration

Respond to feeling Respond to content

Recycling Involvement

Recycling Helping

Listen Observe Attend personally