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SHARING EXPERIENCES WITH MOBILE PHONE DATA COLLECTION IN UGANDA FLAVIA KYEYAGO OUMA UGANDA BUREAU OF STATISTICS 14th October 2015 REGIONAL WORKSHOP & CONFERENCE ON THE USE OF MOBILE TEC

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SHARING EXPERIENCES WITH MOBILE PHONE DATA COLLECTION

IN UGANDA

FLAVIA KYEYAGO OUMA

UGANDA BUREAU OF STATISTICS

14th October 2015

REGIONAL WORKSHOP & CONFERENCE ON THE USE OF MOBILE TECHNOLOGIES FOR STATISTICAL PROCESSES; UNITED NATIONS

CONFERENCE CENTER, ADDIS ABABA, ETHOPIA; 13-16 OCTONER 2015

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Introduction

Pre Mobile CIS issues

Design & Methodology

Data collection and Extraction

Lessons

Benefits

Challenges

Conclusions

.

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INTRODUCTION

Mobile Data Collection (MDC) - use of mobile phones, tablets or PDAs for data collection

Many platforms that can be used to design surveys to collect specific data i.e statistical data, photographs, data from a preselection, voice recordings, GPS coordinates, etc

Platforms vary in ease of use, cost, and features

sample sizes, budgets, technology services

data quality requirements

Variances in the interfaces, server side components like databases, data reporting and management interfaces and available technology services and infrastructure

Mobile Data Collection Application Trends:

Development of Native applications installed on the data collection device

The use of the browser based software to collect and send data to an Application

server

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INTRODUCTION

Information System (CIS)

readily available up to date information

processing

included technical and non technical issues that led to the exercise stalling

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Pre Mobile CIS issues

Infrastructure limitations no

electricity and room at

Sub-counties

Limited HR for entry even at

both Sub county & district

level

Entry required long term

employment not sustainable

Data delays and data

obsolete yet wanted real

time data for planning at

that level

lack of integration of the

data

- In 2011, the growing use of mobile phones pushed the IT team to innovate and experiment the use pf mobile phones on the CIS project

- The developed a web based solution which could be accessed through the web browsers that are native on the mobile phone

- Was done with the objective of introducing the alternative of MDC

- Reduce on some of the infrastructural limitations

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Design & Methodology

The Web application was designed by the IT Team at UBOS using previous

experience

This web interface is accessed through phones with web browsers

Why Web - web is ubiquitous in nature and can be accessed by any device, anywhere, anytime

Scope : 5 Modules with about 25 questionnaires, that included administrative data on health, education, financial institutions, general operations

Technology and Application : mobile device phones with sim cards, Designed using HTML5, CSS, PHP and Java Script for the front end & Mysql for the back end

Server was configured at UBOS § IT team monitored data transmission,

aggregation and extraction

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Design & Methodology

The conceptual stages involved

designing the form,

deploying the Form on the server,

deploying the form on the device,

collecting data, sending data to

the server and

server and analyzing the data

the Client module - functionalities of

getting blank forms from the web server

to a mobile phone and also filling the

forms and sending the forms to the server

allows for setting logical question flow–

thereby making non-applicable questions

hidden from enumerator,

Administration Module : for data

management , data reports, data

exportation, data visualization

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Data collection & Extraction

Testing : 3 Districts (Urban/Rural)

Training : Done at the Sub county level

Staffing

 Enumerators – CDOs – Parish and Village

 Supervisors – District Planners & Population Officers

 Supervisors – UBOS

Rolled out to date in about 12 districts

through the browser, with user name &

Password

Data is captured via the mobile client

and sent via the internet using mobile

data transmission technologies (edge or

GSM) to a central server at UBOS.

 Once a user has filled in the questionnaire, they are able to submit the data and get a notification message that the data has been submitted

 Validation is done on the phone before the data

is sent to the server

 No data is stored on the phone

 Set validation checks are programmed into the system for answers entered ( logic skips)

 some data cleaning is already completed due to these features built into the system

 system is real time it allows for prompt review of data quality and makes auditing much easier

 Data can be exported to different formats: CSV,

Ms Excel

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MCIS Project planning

Design & Testing by the UBOS IT team 10 weeks

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Lessons

Piloting and iteration are critical

Decide on the course of actions

target data collection efforts to the needs and

usage the CIS

eliminated the fears of the government

officials

Technology and Team

Composition of the team ( IT & Statisticians)

 Training and Support

4 days of In-depth training of enumerators

and supervisors (questionnaire/System/Trial )

and continuous support

 

.

 Data integrity and security

Project planning

order to loose any time factors

System should be fully developed

 before the actual data collection exercise where possible

 Learning curve

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Benefits/ Results

Reduced time

Faster, received in real time

of data collection impacting on presentation of findings

the combination of Data extraction and data entry Processes

Provision of real time data and improved data monitoring process

Reduced cost

reduced paper use , storage space and paper waste

More innovation which has lead to more capacity built and Adoption

  More support from management, more awareness, training support

Sustainable system that can obtain data on a regular basis

.

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Challenges

Fears to move from PAPI to CAPI – keep adopting and improving

Lack of Policy on Mobile phone use -

Training the CDOs – slow learning curve, emphasize key point & give support

Internet Connectivity

Poor network coverage - change sim cards to the network that is available/ adding an offline mode

Battery life

Phone batteries would not last the whole day

 – charge with the local area centres and also some have backups and others would use their phones.

 using the in-built touch keypad

size of keypad especially for a very long questionnaire was seen a problem

Errors

small keys -correcting mistakes -decimal point

Data sharing to other MDAs is not yet very feasible

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Policy Issues

With the increasing data

demands, NSOs should put in

place policies that support

mobile phones usage

Budgeting and planning for

such projects is important

Capacity building and

encouraged

Infrastructure issues

 Network connectivity shortcomings –

consider using off line platforms

that can expand network coverage

(PPPs)

 Expand the use of Mobile phones to

 Push for more support and collaboration from developing partners and TRIs

 Do more research on the best platforms (Cross sectional and long term surveys)

 Distinguish factors responsible for error rates

 Measure the CBA by carrying out the same survey with both Paper & Mobile for comparison purposes

Data Management issues

 Management of the full data production cycle

to dissemination and archiving stages should considered

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