Verbal communicationNon – verbal communication : Eye contact Facial expressions Gestures... Non-verbal communication- using symbols, signs, gestures.. Like all animals, we have a co
Trang 1Communication and its forms
Trang 2information
People need to communicate with each other and they communicate with lots of people every day
There is different kind of relationships like:
family, school, job, public, friends
Trang 3Verbal communication
Non – verbal communication :
Eye contact
Facial expressions Gestures
Trang 4People talk to each other every day Many of us prefer
talking to others face to face.
There are different kinds of conversation:
formal,
informal,
chattering,
gossiping
Trang 5Advantages of verbal communication:
1 The spoken word is usually
face to face, we can ask
questions.
2 In verbal communication we
can use stress, tone and the
modulation of the voice to
express different meanings.
3 Spoken language can also
include laughter, sighs
Trang 6we use informal communication when you see a friend on the streets and you have a chat It would also be informal like chatting on MSN or Facebook
Trang 7What Is The Difference Between
Formal And Informal Communication?
Formal communication is when you use sir or man
Informal communication is when you use slang.
Trang 8Non-verbal communication
- using symbols, signs, gestures.
Like all animals, we have a complex body language of postures and facial expressions Our bodies are constantly talking We smile, frown
or make different gestures, shapes with our hands, etc Sometimes we join words with gestures, other times our bodies show our feelings or thoughts.
Trang 10A facial expression
Facial expressions are a form of
nonverbal communication
They are a primary means of
conveying social information
among humans, but also occur in
most other mammals and some
other animal species.
Some examples of feelings that can
Trang 11A gesture is a form of non-verbal communication in which visible bodily actions are used to communicate particular messages
Gestures include movement of the hands, face,
or other parts of the body
Most people use gestures and body language in addition to words when they speak
Trang 12Some animals, like dolphins or beers, have ways of
communicating, but only humans like using language for fun
Some chimpanzees have learnt
sign language, but they can
only copy language – they do
not really communicate.
Another important form of
communication is bird song
other instances include the
warning cries of many
monkeys, the territorial calls of
gibbons, and the mating calls of
many species of frog.
Animals and communication
Trang 13The first people scratched pictures on
to the walls of their caves.
Most of the cave drawings represented
events that happened Around 400 B.C
the Greek developed their alphabet
This was the first known script that was
written from left to right
Nowadays people write letters to each other, publish newspapers and magazines.
You can see a lot of advirtisements anywhere you look – on billboards, ,
in newspapers, in magazines, on posters Advertising is an important part of the economy and the
industry
Requires more thought and planning, the ideas are more structured and better organised.
Writing is a better form of communication for recording facts and ideas.
Most people consider handwritten letters to be more personal.
People today often do all their writing on computers and they have problems writing that personal letter
by hand.
Trang 14Examples of written communication :
Trang 15Kissing and hugging
One of type of communication is sometimes kissing and hugging People usually only kiss someone on the mouth if they are
having a romantic relationship.
Parents and children will also kiss each other
on the cheek or forehead.
People also sometimes kiss each other on the cheek in order to greet each other or say goodbye.
People can kiss hello or goodbye on both
cheeks.
It is unusual for men to kiss each other unless they are homosexuals.
Trang 16Symbols and colours
Trang 17Modern forms of communication:
Modern technology influences people in such
a way that coming back home we switch on TV or radio and they replace our missing
communications Because of
developments of technology, there are new forms of
communication almost every day.
Trang 18The Internet
Internet is a big source of informations
People search everything they need or want to know by Google or Yahoo
Young people use to chat with their friends
The Web is generally a very friendly place
Many people have even found love on the Net,
and have gone on to marry their cyber-partner
The Web is like a huge encyclopaedia of information
Nowadays you can do your shoppings by internet
But Internet has its dangerous, too Many of us have less motion and exercise and we injure our eyes because of frequent sitting in front of computers
Trang 19What Is The Advantages And Disadvantages Of Communication (internet,telephone,webcam)?
Advantages:
Telephone: We are able to contact any
person at any time Talking of phone its far
Disadvantages:
Telephone: We can´t take it wherever we go so we will
not be able to receive phone calls , it occupies lot
space , needs lots of connections
Webcam: It's liking spoiling one's privacy a very bad thing
so I never use it even though I have it
Internet: A very good tool for hackers, robbers and cyber
scam group Because of this they are accessed to all
hte groups of people and it may lead to bank robbing
Trang 20Sending e-mail
E-mails are usually more informal than letters We can write a two-line messages
to someone on another continent or send
a joke to someone in the next office It is also not problem to send pictures or
documents by e-mail
Trang 21Oral communication
Oral communication describes any
type of inter-action that makes use of spoken words, and it is a vital, integral part of the modern business world
The types of oral communication
commonly used within an organization include staff meetings, personal discussions, presentations, telephone discourse, and informal conversation Oral communication with those outside of the organization might take the form of face-to-face meetings, telephone calls, speeches, teleconferences, or videoconferences.
Trang 22Child and older people
Child today text
messages his
friends using:
his mobile phone,
Surfs the Internet to
find information for
school and e-mails
foreign friends
Some people spend
hours chatting with
Trang 23Various situations of communications :
People speak variously in various situations Between our friends or schoolmates, when
we are in ordinary situation and when we feel relaxed, we can use informal communication On the other hand, the formal
communication is necessary for serious or official situations, for example when you apply for a job, or write a letter to some company
Trang 24Vocabulary
Trang 25Thank you for your attention .
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