HRM gaining a competitive advantage chapter 014 3rd ed

Standard Slide SamplePart V Chapter 14 Collective Bargaining and Labor Relations Chapter 15 Managing Human Resources Globally Chapter 16 Strategically Managing the HR Function Special To

Standard Slide Sample

Part V

Chapter 14

Collective Bargaining and Labor Relations

Chapter 15

Managing Human Resources Globally

Chapter 16

Strategically Managing the HR Function

Special Topics in Human Resources

Chapter

Collective Bargaining and Labor Relations

Objectives

• Describe what is meant by collective bargaining and labor relations.

• Identify the labor relations goals of management, labor unions, and society.

• Explain the legal environment’s impact on labor relations.

• Describe the major labor management interactions:

organizing, contract negotiations, and contract administration.

• Describe the new, less adversarial approaches to labor management relations.

Labor Relations Framework

14-2

Competitive Challenges

Competitive Challenges

Goals

- society

- management

- employees and union

Goals

- society

- management

- employees and union

Labor Relations Framework

Competitive Challenges

Goals

- society

- management

- employees and union

Goals

- society

- management

- employees and union

Union Structure

& Administration

Union Structure, Administration,

and Membership

14-4

 National and International Unions

 Local Unions

 AFL-CIO

 National and International Unions

 Local Unions

 AFL-CIO

Union Security

Unions typically place a high priority on negotiating

two contract provisions that are critical to its security

or viability:

 A check-off provision

 Union membership or contributions

 a closed shop

 a union shop

 an agency shop

Unions typically place a high priority on negotiating

two contract provisions that are critical to its security

or viability:

 A check-off provision

 Union membership or contributions

 a closed shop

 a union shop

 an agency shop

Decline in Union Membership

14-6

 Structural changes in economy

 service sector growth

 Increased employer resistance

 global competition

 Substitutions with HRM

 concern for employees, flexibility

 Replaced by government regulation, laws

 EEO and other regulations offer protection

 Worker views

 Union actions

 Structural changes in economy

 service sector growth

 Increased employer resistance

 global competition

 Substitutions with HRM

 concern for employees, flexibility

 Replaced by government regulation, laws

 EEO and other regulations offer protection

 Worker views

 Union actions

Labor Relations Framework

Competitive Challenges

Union Structure

& Administration

Union Membership

& Bargaining Power

Union Membership

& Bargaining Power

Goals

- society

- management

- employee and union

Goals

- society

- management

- employee and union

Legal Framework

14-8

 Wagner Act (NLRA) 1935

 other union-related activity

 union organizing

 joining a union

 going on strike

 Taft Hartley Act (1947) & Landrum-Griffin Act (1959)

 right-to-work laws

 allow members to exercise their rights

 Wagner Act (NLRA) 1935

– Employer unfair labor practices

 other union-related activity

 union organizing

 joining a union

 going on strike

 Taft Hartley Act (1947) & Landrum-Griffin Act

(1959)

– Union unfair labor practices

 right-to-work laws

 allow members to exercise their rights

Labor Relations Framework

Competitive Challenges

Goals

- society

- management

- employees and

union

Goals

- society

- management

- employees and

union

Union Structure

& Administration

Union Membership

& Bargaining Power

Union Membership

& Bargaining Power

Union &

Management Interactions

- organizing

Union &

Management Interactions

Union - Management Interaction:

The Organizing Process

14-10

 Why employees join unions

 Process & legal framework

 Representation elections

 management tactics

 union tactics

 Why employees join unions

 Process & legal framework

 Representation elections

 management tactics

 union tactics

Union - Management Interaction:

Contract Negotiation Process

14-11

 Distributive bargaining (win-lose)

 Integrative bargaining (win-win)

 Management’s preparation

 Stages and tactics

 Distributive bargaining (win-lose)

 Integrative bargaining (win-win)

 Management’s preparation

 Stages and tactics

Factors Influencing Management’s

Willingness to Take a Strike

14-12

 Product Demand is strong

 Product Perishability is high

 Capital intensive

 Replacement workers readily available

 Multiple production sites

 Facilities are not very integrated

 Lack of product substitutes

 Product Demand is strong

 Product Perishability is high

 Capital intensive

 Replacement workers readily available

 Multiple production sites

 Facilities are not very integrated

 Lack of product substitutes

Impasse-Resolution procedures:

Strike Alternatives

14-13

 Mediation

 Arbitration

 Grievance Procedures

Union - Management Interaction:

Contract Administration

14-14

1 Discuss grievance with supervisor.

2 Grievance is put in writing to higher level manager Steward and management representative meet.

3 Appeal to top level / labor relations staff

Decision is put in writing.

4 Arbitration for binding decision.

1 Discuss grievance with supervisor.

2 Grievance is put in writing to higher level manager Steward and management representative meet.

3 Appeal to top level / labor relations staff

Decision is put in writing.

4 Arbitration for binding decision.

Typical Steps in a Grievance Procedure

Transformational Approaches to Labor Relations

Dimension

Pattern Traditional Transformational Conflict resolution

Frequency of conflicts

Speed of conflict resolution

Informal grievance resolution

Third & fourth-step grievances

Shop-floor cooperation

Formal problem-solving groups

Informal problem-solving activity

Worker autonomy & feedback

Formal autonomous work groups

High Slow Low High

Low Low Low

Low Fast High Low

High High High

Labor Relations Framework

14-16

Competitive Challenges

Goals

- society

- management

- employees and

union

Goals

- society

- management

- employees and

union

Union Structure

& Administration

Union Membership

& Bargaining Power

Union Membership

& Bargaining Power

Union &

Management Interactions

- organizing

- negotiating

- administering

Union &

Management Interactions

- organizing

- negotiating

Goal Attainment

- employees &

unions

- management

- society

Measuring Effectiveness:

Labor Relations Outcomes

14-17

Performance