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Trang 1TARGET
CORPORATION
Corporate Analysis (Part A) of:
Trang 2QUESTION #1
Assess the overall performance of the firm using the Balanced scorecard.
Trang 3Business Strategy
Trang 512,777,000)
=4,229,000/(44,553,000-Assessment:
A higher ROCE indicates more efficient use of capital
Since Target’s ROCE has been declining since 2011,
it indicates that Target has not utilized its capital efficiently
In 2012, Earnings has increased, but total assets in 2011
has increased more than the EBIT It leads to decline of
ROCE in 2012 In 2013, all components of ROCE have
decreased significantly
Trang 6EVA is a performance metric that calculates the creation of
shareholder value Since Target’s EVA has been increasing
for the past three years, the firm has more profits remained
after the costs of the company’s capital
Trang 7Cash is the real asset that firms generate FCF gives a much
clearer view of the ability to generate profits Target’s FCF
has been increasing in the trend where cash flows from
operating activities is increasing and capital expenditure
is decreasing It could mean that Target started earning
profit from its investment in the past
Trang 8• High-end Atmosphere
Customers prefer to shop in an atmosphere where they are treated well and feel good about the store This results in a willingness to pay more for items, and individuals who are not as price sensitive.
Trang 10Consumer Perspective
• Strategic Objectives
Customer
Service
• Online Customer Service
This hits more of the tech savvy buyers that like to use the internet to search, review and buy products online than going to the store Other than showing products, it also allows the customer to see where their money is being contributed to by the company.
Trang 11Learning & Growth Perspective
Providing financial assistance
Volunteering
Social organizations
Environmental
efforts Education &
Arts
Trang 12Internal Business Process
the workplace by enhancing the
individuality of the staff and
employees
Trang 13THE BALANCED SCORECARD
Understand customer segments
“Expect More Pay Less”
Increase customer confidence
Annual EPS Growth
Effective Leadership
Revenue Growth
Trang 14QUESTION #2
Identify all threats and opportunities associated with all
7 segments of the general environment
Trang 16Opportunities • 1,801 stores in the U.S
• 37 Distribution centers
• International locations (India and Canada = Ethnic)
• Continuously expanding
• Over 350,000 team members
• Age structure for all ages target towards families
Threats • Competitors have larger
distribution areas
• Larger amount of stores (Walmart)
Trang 17Opportunities • Continuous economic
success during economy hardships
• Continuous sales growth
• Customers continue to choose target as one of the top retailers
Threats • Inflation rates could be
higher, lacking due to fall
of economy over the years
Trang 18Global & Political/Legal
Opportunities • Target Citizens Political
Action Committee determines decisions for corporate
• Joins organizations and associations to be apart of corporate contributions on state/national level
• Expansions outside of U.S.
• Education learning strategies such as book donations, field trips, food pantry visits, and cash donations.
Threats • Backlash from some
donations (Ex Target protests in Minneanapolis due to support of anti-same sex marriage campaigner.)
Trang 19Sociocultural & Physical
Opportunities • “By fostering an inclusive
culture, we enable all of our team members to leverage their unique talents and high performance standards to drive innovation success.”
• Variety of services, like online store, Super Target, Target Financial Services (Red Card/Visa Card)
• Contributes 5% back to company and is an environment friendly corporation.
Threats • Competitors (Walmart) in
their prices, but have gone forward to ELIMINATE the negative by offering price matches for identical
products.
Trang 20Opportunities • Very diverse with technology
• Apps through cell phones – Cartwheel – discounts and coupons
• Target.com exclusive deals
• Active through social media such as Facebook and
• Social media is used for customer services as well as marketing of products and promotions.
Threats • Security breaches with
personal information such
as social security and credit card information has been stolen by hackers
Trang 21Porter’s Five Forces
• Diversity of products to be bought.
• Arrange of prices to compliment wide
Trang 22Porter’s five forces cont.
Bargaining Supply of Suppliers
LOW
• Suppliers give discounts on products.
• Incentives of giving back to the
consumers (Red Card)
• Special types of product promotions
(Donations, BOGO)
Industry Rivalry
STRONG
• Amount of Retailers (Walmart, Kmart,
Kohl's, Meijer's, Etc.)
• Internet outlets (Amazon, etc) at
discounted prices and shipping
incentives.
• Carrying same type of products
Threat of Substitutes
MODERATE
• Products offered at other retailers.
• Similar products being offered at lower prices.
• Choosing another retailer based on convenience
Most Important!
Collectively, we find Target company to be an attractive industry with high profit potential!
Trang 23Attractiveness of Target Co.
• Simple slogan: Expect more, pay less
• Recognizable branding with products.
• Expanding of stores nationwide.
• High end deigns and innovation of products.
• Higher end products for everyday, affordable
costs.
• Distinguish themselves compared to their
competitors (Ex Target has a distinct logo)
• Competitive incentives such as price matching,
coupons, discounts.
• Target has several different types of programs
for the customers as well as through corporate.
• Continuous growth of consumers and sellers of
products.
Trang 24Industry Attractiveness
The attractiveness of the industry…
A Attractive: Economic Opportunity…
Consumers regularly shopping for their
needs/wants
B Unattractive: Industry Rivalry…
Many different retailers for consumers to
choose from
Heavy competition from successful
Walmart
Key Success Factors
Many buyers and suppliers
Recognizable Brand
Trang 25QUESTION #3
To what extent is the firm’s performance attributable to industry attractiveness and to what extent to competitive advantage?
Trang 26TGT= 43.2% WMT= 24.76% AMZ= 14.71%
Capital Turnover
Inventory Turnover TGT= 8.28 WMT= 10.62 AMZ= 10.05
Fixed Asset Turnover TGT= 2.31 WMT= 4.04 AMZ= 6.80
Receivables Turnover TGT= 12.43 WMT= 71.33 AMZ= 15.62
Trang 27• Return on Capital Employed
(ROCE) depicts a corporations use
of capital
• The higher the ROCE, the more
efficient the use of its capital
• Let’s utilize this concept to
compare Target’s advantages and
disadvantages with a competitor…
Trang 28-ROCE = EBIT / (total assets - current liabilities)
Target has a 10% higher ROCE than Amazon.
This high ROCE means Target uses their capital more efficiently.
Profit Margin = net income / revenues
Target’s profit margin is significantly higher due
to its superior net income
Target’s net income benefits from its lower selling/general/administrative expenses compared with Amazon
Trang 29Days Sales Inventory = [1/ (sales/inventory)] x 365
Target’s days sales inventory of 44.08 means that they sell their entire inventory in 44 days However, Amazon sells their entire inventory within 36 days, which is 8 days faster
This means Amazon doesn’t have to store inventory as long, giving them lower inventory storage costs and the ability to put new merchandise out their sooner
2 Fixed Asset
Turnover
TGT = 72,596,000 / 31,378,000 = 2.31 AMZ = 74,452,000 / 10,949,000 = 6.80
Fixed Asset Turnover = net sales/net property, plant, equipment
Amazon has a significantly higher fixed asset turnover ratio, indicating that they generate more sales from their fixed asset investments
3 Receivables
Turnover
TGT = 72,596,000 / 5,841,000 = 12.43 AMZ = 74,452,000 / 4,767,000 =
15.62
Receivables Turnover = sales / accounts receivable
Target’s receivables turnover is slightly lower, meaning they should investigate their method of collecting accounts receivable
They aren’t quite as efficient as Amazon
Trang 30 Once again, Target excels at their COGS to sales percentage
They have a 5 % advantage on Walmart, who is spending significantly more on their goods that they sell
COGS / Sales Target beats both
Amazon and Walmart when it comes to this ratio!
Trang 31-ROCE = EBIT / (total assets - current liabilities)
Target’s ROCE is 6.5% lower than Walmart’s, indicating their need to use their capital more efficiently
*days sales inventory = (1 / 10.62) x 365 =
34.37
Inventory Turnover = [1/(sales/inventory)] x 365
Again, Target sells their entire inventory in 44 days, while Walmart sells its entire inventory within 34 days
Walmart has lower inventory storage costs as a result.
3 Fixed Asset
Turnover
TGT = 72,596,000 / 31,378,000 = 2.31 WMT = 476,294,000 / 117,907,000 = 4.04
Fixed Asset Turnover = net sales/net property, plant, equipment
Target’s fixed asset turnover ratio is about half of Walmart’s.
This means that Target must work on better using their assets to generate revenue
Trang 32Receivables Turnover = sales / accounts receivable
Walmart’s receivables turnover is nearly 6 times that of Target.
Target needs to investigate their method of collecting accounts receivable, in order to become as efficient at it as Walmart.
Profit Margin = net income / revenues
Walmart once again trumps Target in profit margin, by 66% Target keeps 2.7% of every sales dollar, while Walmart keeps 3.36%.
Trang 33Target’s Performance –
1 Competitive Advantages
Target will continue to
succeed in this industry
because of its competitive
advantages.
1 Low COGS % of sales
2 Strong ROCE % and Profit
Margin
3 Recognizable Branding
4 Superior Marketing
Trang 35THE VALUE CHAIN ANALYSIS
Finance Global Workforce IT
Design
Operations
Ship Sell
Use and Reuse
Support
Functions
Primary
Functions
Trang 36Value Chain Analysis
A Primary Functions
Inbound Logistics
Target Corporation promotes design through imagination, improvement and innovative ideas that enable them to give more While dreaming up new products and sketching new store sites, Target is building
responsibility and sustainability into every brainstorm This is reflected through Target’s CGS/Sales ratios They have a lower percentage than Amazon and Wal-Mart.
Produce
Through Target’s everyday operations, design and raw materials merge
to become the products sold Target collaborates with highly qualified vendors and aim to make production better for the people of the planet Target’s inventory ratios are disadvantages as compared to Amazon and Wal-Mart in that Target’s products sit on the shelves longer than its competitors
Outbound Logistics
Shipping is Target’s outbound logistics process of moving products from the source to the guest Target has reduced loads they’ve shipped and miles traveled in order to save on fuel, reduce our carbon emissions and lower costs, while, getting products to their guests promptly and
efficiently This is reflected in Target’s fixed asset ratios.
Trang 37Value Chain Analysis
A Primary Functions
Marketing and Sales
Target’s main focus in selling is the guests experience They are focusing mainly on the sustainability and the responsibility of operations from their corporate headquarters in Minneapolis, Minnesota These ratios are reflected in Target’s CGS/Sales ratios.
Customer Service
Use and Reuse is the motto that Target uses when it comes to customer service Guests determine the destiny of the products they buy and Target provides the tools, information and incentives to help them reduce waste and turn their old items into something new Refer to Target’s Sales ratios for the competitive advantages and disadvangtes.
Trang 38Value Chain Analysis
B Supportive Functions
Finance
A significant portion of Target’s total sales is derived from stores located
in just five states; California, Texas, Florida, Minnesota, and Illinois which results in Target being dependent on a strong local economy in these areas As Target does not own a consumer credit card receivables portfolio, they do share the economic performance of the credit card program with TD(?) Having a deteriorated economic condition, Target could receive lower profit sharing payments.
Global and Changing
Workforce
Target is dependent on their ability to attract, train and retain an appropriate mix of qualified team members, contractors and temporary staff If they are unable to obtain these appropriate levels of staff then the support functions of Target could suffer Target has a concentration
of support functions in India, however, it is more unstable than the US when taking into consideration financial and environmental issues
Trang 39Hypothesis Relationship
– Principal Functions and competitive advantages.
1 Target ‘s strongest primary function is Distribution and Marketing & Sales.The company has relatively lower 70.5% as COGS/Sales ratio compared to other companies, which means that it maintains its efficient sales department and distribution management
2 Target also has strong ROCE and Profit Margin, which proves that
the company uses its capital more efficiently It leads to the
fact that Target has been managing its business well and
generating profits properly
3 Target is known for its recognizable Branding,
which resulted from its well-designed Marketing & Sales strategy
Trang 40Driver of Competitive Disadvantage
1 Inventory Turnover
Target has competitive disadvantage as to its Inventory Turnover compared
to Amazon’s and Wal-mart’s Sales have to match inventory purchases
otherwise the inventory will not turn effectively Target’s inventory is 8.48
bigger than the firm’s sales
Bigger number in Inventory Turnover indicates the fact that Target needs
to spend more of their budget on managing and storing its inventory and
has less choices when it needs to put new goods and merchandises.
2 Fixed Asset Turnover
Target’s Fixed Asset Turnover ratio is also inferior to two competitors’.
This illustrates that Target is required to create a new strategy to use their
fixed assets more efficiently rather than keeping the one they are implementing now.
3 Receivable Turnover
The reason for Target’s relatively lower Receivable Turnover is that
there might be some problems in their method of collecting accounts receivable.
As the higher ratio, the more favorable, Target should investigate what causes
its low receivable turnover ratio to improve its account receivable quality
Trang 41QUESTION #5
What is the firm’s business strategy? To what extent are the firm’s principal functions sustainable?
Trang 42Business Strategy
BUSINESS
STRATEGY
MODEL Lowest Cost Distinctiveness
Narrow Market
Segments
Focused Cost Leadership
Focused Differentiation
Integrated Cost Leadership &
Differentiation
Trang 43Target’s Business Strategy
Target uses an integrated cost leadership/differentiation
strategy with “Expect More, Pay Less” It has helped the
store deliver greater convenience, increased savings
and more personalized shopping experience Target
looks to provide the consumers with new ways of
convenient retail shopping
A way that Target puts their plan into action is by
introducing a new formatting of the store called
CityTarget, which is being tested in large urban dwellers
such as Chicago, Los Angeles, Seattle, and San
Francisco, and is continuously growing Target is
looking at having successful branding and formatting of
the stores Target provides its own branding such as Up
and Up, Market Pantry, C9 by Champion and several
other brands.
Target offers price matching to its competitors and
incentives to its consumers with things such as Red
Card Rewards The Target Corporation is always looking
to bring value to its guests by finding new ways to shop
with innovative products, providing a unique experience
for each consumer.