Extract adapted from a letter published in a national newspaper Sir – I would like to extend my heartfelt thanks to the staff and passengers at Heathrow Airport who came to my assistance
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5.
(Extract adapted from a letter published in a national newspaper)
Sir –
I would like to extend my heartfelt thanks to the staff and passengers at Heathrow Airport who came to my assistance when I was unfortunate enough to suffer a fall prior to departing
on holiday on Thursday 12th May I was assisted by a small group of cabin crew who happened to be passing when I fell I should thank Irina in particular, for staying with me for well over an hour and ensuring that I caught my flight on time It is heartening in this day and age to know that such kindness exists even in a place such as an crowded airport I was able to continue my journey as planned and arrive the other end with
“no harm done” My son would also like to extend his grateful thanks
Sincerely, Laura Friedman, London