How should managers deal with conflicts in the workplace?

The presentation talks about conflicts in the workplace one of the biggest problem happening in working environment Its includes 4 main parts: Definition of conflict Causes of conflict, Effects of conflict, Dealing with conflict and Conclusion. It surely helps in resolving your conflict matter as well as reducing stress ,

How should managers deal with

conflicts in the workplace?

Student: Nguyen Thi Hau

Student code:121 1120044

Class: TAN202.4

Content

Definition of conflict

The differences in employees’

personalities and values

Why does conflict

arise?

Causes of conflict

1

2

3

Different in his thoughts, opinions

& objectives

Different approaches to

problem-solving Different ideologies

No two people are alike

Effects of conflict

Positive:

Positive conflict is very useful in group

deliberations

Effects of conflict

Negative:

Reduce the

exchange of ideas

and information

Develop animosities  

Break down communication  Diminish trust

and support

Dealing with conflict

Treat people with respect:

What are they

saying???

Try to get in their shoes

Try to find a win-win scenario

Dealing with conflict

Don’t jump to conclusions:

There are two sides to

every story

Dealing with conflict

Early intervention is key:

Handle conflicts sooner rather

than later

There are:

leading conflict causes opposite influences of it main ways to handle

Thank you for listening!