Tips to shop online

1. 1 Contents INTRODUCTION........................................................................................................................2 BODY..........................................................................................................................................3 I. Shopping online...............................................................................................................3 II. Tips to shop online..........................................................................................................3 1. Trust your instincts.......................................................................................................3 2. Be knowledgeable about web-based auctions...........................................................3 3. Double check pricing. ..................................................................................................4 4. Check the prestige of seller in the online environment............................................4 5. Check the seller /product information........................................................................4 6. Find and read the privacy policy.................................................................................4 7. Review the return, refund, and shipping and handling policies as well as the other legal terms...................................................................................................................4 8. Make sure the Internet connection is secure. ............................................................4 9. Use the safest way to pay on the Internet. .................................................................5 10. Print the terms............................................................................................................5 11. Insure the safe delivery of your item......................................................................5 12. Inspect your purchase...............................................................................................5 13. Use a good anti-malware program..........................................................................5 14. Optimize your PC’s security settings .....................................................................5 15. Share payment information only with known or reputable vendors. .................6 16. Use a credit card instead of a debit card.................................................................6 17. Use strong passwords ...............................................................................................6 18. Check your statements often....................................................................................7 III. The third is experiences for yourself......................................................................8 IV. Vocabulary ...................................................................................................................9 2. 2 INTRODUCTION Hi, everyone, we are group 4.Today,we are really happy to be here to talk our topic. There are seven members in our group. They are : Nguyễn Hương, Thanh Hương, Thùy Linh, Bảo Linh, Nguyễn Linh, Nhật Linh and Càn Lộc. As you known, a developing society requires human development. Material life is constantly rising. An indispensable issue in our daily lives that is the shopping. Instead of the former is that we must go to the markets, shops, companies are now with the development of science and technology, especially the internet, we can sit at home and order products according to their own want that quality, price and design is also ensured. Therefore, today our group discuss about topic: Tips to shop online. It helps customers avoid the mistakes that they are more susceptible to. Our presentation includes three parts: -The first, shopping online. -The second, tips to shop online. -The third, experiences for yourself. 3. 3 BODY I. Shopping online Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web- store, online store, online storefront and virtual store. Mobile commerce (or m- commerce) describes purchasing from an online retailer''''s mobile optimized online site or app. Now online shopping forms are preferred. It helps those who do not have time to go shopping can sit at a computer for direct procurement. But it has advantages and disadvantages we will explore below. II. Tips to shop online Online shopping has its risks. The popularity—and profitability—of online retail has resulted in unscrupulous people looking to take advantage of unwary shoppers. Their tactics may include: In the virtual world, it can be hard to distinguish reputable retailers from criminals, as just about anyone can set up fraudulent a web site that appears to be a legitimate business. You may inadvertently download spyware on your computer that allows access to your personal information and passwords, and sophisticated hackers can breach online business databases to harvest customer payment information. With risks that differ from walk-in stores, online shopping requires special precautions. Here''''s a list of tips you should consult when shopping online: 1. Trust your instincts. If you don''''t feel comfortable buying or bidding on an item over the web, or if you feel pressured to place your order immediately, maybe you shouldn''''t. 2. Be knowledgeable about web-based auctions. Take special care to familiarize yourself not only with the rules and policies of the auction site itself but with the legal terms (warranties, refund policy, etc.) of the seller''''s items that you wish to bid on. 4. 4 3. Double check pricing. Be suspicious of prices that are too good to be true. Also consider carefully whether you may be paying too much for an item, particularly if you''''re bidding through an auction site. You may want to comparison shop, online or offline, before you buy. Make sure there are not extra shipping or handling costs. 4. Check the prestige of seller inthe online environment. - Consult your friends, family about the seller''''s reliability. - Search for information about the seller by searching tools with keywords such as: company X, deceiving, selling fake products... - Read the customer''''s reviews, who have bought on website to get more information about the seller. Specially, examine more carefully with the case of selling lower price comparing with common price. - Can search the level of credibility''''s website through credit rating agencies. 5. Check the seller /product information. -Check the seller information such as: enterprise''''s name, registered business name, telephone number, hotline, email, online account support. -Make a phone call or check information by the websites of the tax offices, business registration agencies. -Product information should be clear and detailed. 6. Find and read the privacy policy. Read the privacy policy carefully to find out what information the seller is gathering from you, how the information will be used, and how you can stop the process. If a site does not have a privacy policy posted, you may not want to do business with it. If it does have a privacy policy, there will probably be a link to it from the seller''''s home page, or it could be included with the Legal Terms. 7. Review the return, refund, and shipping and handling policies as well as the other legal terms. If you can''''t find them, ask the seller through an e-mail or telephone call to indicate where they are on the site or to provide them to you in writing. 8. Make sure the Internet connection is secure. 5. 5 Before you give your payment information, check for indicators that security software is in place. 9. Use the safest way to pay on the Internet. Pay for your order using a credit card. 10.Print the terms. You should print out and date a copy of terms, conditions, warranties, item description, company information, even confirming e-mails, and save them with your records of your purchase. 11.Insure the safe delivery of your item. If you''''re concerned you may not be home when your package is delivered and that someone may take it if it is left on the doorstep, ask whether you can specify that the shipper must receive a signature before leaving the package. Or, it may be safer to have the package delivered to your office. 12.Inspect your purchase. Look at your purchase carefully as soon as you receive it. Contact the seller as soon as possible if you discover a problem with it. Tell the seller in writing about any problems you have, ask for a repair or refund, and keep a copy of your correspondence. 13.Use a good anti-malware program This may sound obvious, but many people ignore the advice to install anti-malware software. It is critical that online shoppers secure their PC from viruses and other attacks. Further, because viruses can swiftly change and mutate. You should use a good anti – malware program. Such as antivirus software: Bkav Home, CMC AntiVirus,… 14.Optimize your PC’s security settings In addition to maintaining and updating your antivirus and antispyware protection, make sure your PC’s security settings are optimized. Many malicious programs are explicitly designed to take advantage of security vulnerabilities in operating systems and web browsers. Two simple ways to protect yourself: 6. 6 Keep your browser and operating system up-to-date: take the time to install those fre

Contents

Hi, everyone, we are group 4.Today,we are really happy to be here to talk our topic

There are seven members in our group They are : Nguyễn Hương, Thanh Hương,

Thùy Linh, Bảo Linh, Nguyễn Linh, Nhật Linh and Càn Lộc

As you known, a developing society requires human development Material life

is constantly rising An indispensable issue in our daily lives that is the shopping Instead of the former is that we must go to the markets, shops, companies are now with the development of science and technology, especially the internet, we can sit at home and order products according to their own want that quality, price and design is also ensured Therefore, today our group discuss about topic: Tips to shop online It helps customers avoid the mistakes that they are more susceptible to

Our presentation includes three parts:

-The first, shopping online

-The second, tips to shop online

-The third, experiences for yourself

I. Shopping online

Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser Alternative names are: e-store, e-shop, e-store, Internet shop, shop, web-store, online web-store, online storefront and virtual store Mobile commerce (or m-commerce) describes purchasing from an online retailer's mobile optimized online site

or app

Now online shopping forms are preferred It helps those who do not have time to

go shopping can sit at a computer for direct procurement

But it has advantages and disadvantages we will explore below

II. Tips to shop online

Online shopping has its risks The popularity—and profitability—of online retail has resulted in unscrupulous people looking to take advantage of unwary shoppers Their tactics may include:

In the virtual world, it can be hard to distinguish reputable retailers from criminals,

as just about anyone can set up fraudulent a web site that appears to be a legitimate business

You may inadvertently download spyware on your computer that allows access to your personal information and passwords, and sophisticated hackers can breach online business databases to harvest customer payment information

With risks that differ from walk-in stores, online shopping requires special precautions Here's a list of tips you should consult when shopping online:

1. Trust your instincts.

If you don't feel comfortable buying or bidding on an item over the web, or if you feel pressured to place your order immediately, maybe you shouldn't

2. Be knowledgeable about web-based auctions.

Take special care to familiarize yourself not only with the rules and policies of the auction site itself but with the legal terms (warranties, refund policy, etc.) of the seller's items that you wish to bid on

3. Double check pricing.

Be suspicious of prices that are too good to be true Also consider carefully whether you may be paying too much for an item, particularly if you're bidding through an auction site You may want to comparison shop, online or offline, before you buy Make sure there are not extra shipping or handling costs

4. Check the prestige of seller in the online environment.

- Consult your friends, family about the seller's reliability

- Search for information about the seller by searching tools with keywords such as: company X, deceiving, selling fake products

- Read the customer's reviews, who have bought on website to get more information about the seller Specially, examine more carefully with the case of selling lower price comparing with common price

- Can search the level of credibility's website through credit rating agencies

5. Check the seller /product information.

-Check the seller information such as: enterprise's name, registered business name, telephone number, hotline, email, online account support

-Make a phone call or check information by the websites of the tax offices, business registration agencies

-Product information should be clear and detailed

6. Find and read the privacy policy.

Read the privacy policy carefully to find out what information the seller is gathering from you, how the information will be used, and how you can stop the process If a site does not have a privacy policy posted, you may not want to do business with it If it does have a privacy policy, there will probably be a link to it from the seller's home page, or it could be included with the Legal Terms

7. Review the return, refund, and shipping and handling policies as well as the other legal terms.

If you can't find them, ask the seller through an e-mail or telephone call to indicate where they are on the site or to provide them to you in writing

Before you give your payment information, check for indicators that security software is in place

9. Use the safest way to pay on the Internet.

Pay for your order using a credit card

10. Print the terms.

You should print out and date a copy of terms, conditions, warranties, item description, company information, even confirming e-mails, and save them with your records of your purchase

11. Insure the safe delivery of your item.

If you're concerned you may not be home when your package is delivered and that someone may take it if it is left on the doorstep, ask whether you can specify that the shipper must receive a signature before leaving the package Or, it may be safer to have the package delivered to your office

12. Inspect your purchase.

Look at your purchase carefully as soon as you receive it Contact the seller as soon

as possible if you discover a problem with it Tell the seller in writing about any problems you have, ask for a repair or refund, and keep a copy of your correspondence

13. Use a good anti-malware program

This may sound obvious, but many people ignore the advice to install anti-malware software It is critical that online shoppers secure their PC from viruses and other attacks

Further, because viruses can swiftly change and mutate You should use a good anti – malware program Such as antivirus software: Bkav Home, CMC AntiVirus,…

14. Optimize your PC’s security settings

In addition to maintaining and updating your antivirus and antispyware protection, make sure your PC’s security settings are optimized Many malicious programs are explicitly designed to take advantage of security vulnerabilities in operating systems and web browsers Two simple ways to protect yourself:

Keep your browser and operating system up-to-date: take the time to install those free updates and security patches when they’re released Here too, you may want to enable your settings so that these updates are installed automatically

Run System Mechanic’s Security Optimizer, which automatically finds and repairs vulnerabilities and loopholes that may exist in your operating system and web browser

15. Share payment information only with known or reputable vendors.

The single best thing you can to do protect yourself is to be careful about who you’re giving your payment details to If you’re not entirely sure whether the retailer you’re visiting is reliable, do some research to verify its authenticity and security

Or use a third-party payment processor instead of giving your payment information directly to the online store Most accept payment from trusted third-party processors, such as PayPal or Google Checkout This limits the risk of your payment details getting into the wrong hands, because it is ultimately handled by fewer online entities

16. Use a credit card instead of a debit card

Credit cards can be the safer choice for online shopping - if someone manages to intercept your financial information online, they can do less damage and you have more recourse than if you’d used a debit card This is for two reasons:

• Credit cards have spending limits, while debit cards - which are directly linked

to your bank account - do not

• You can dispute fraudulent charges made to a credit card without being out-of-pocket the amount in dispute, but money withdrawn directly from your checking account by a debit card is much more difficult to recover

Consider using a credit card with a low credit limit specifically for your online purchases And some banks now offer “one-time use” or “virtual” credit cards that are designed specifically for online shopping - these are good only for one transaction from a specific vendor

17. Use strong passwords

Often, one of the most critical security steps is the one we give the least attention to-our passwords Passwords can be the best security defenses we have, but if they’re not created properly, a hacker can easily guess them For any online shopping accounts you have, be sure to create good passwords You should read tips on how to create passwords, you can remember but others can’t guess

18. Check your statements often

To ensure that no unknown or fraudulent charges have been posted to your accounts, check your statements every month If you see a charge that looks out of the ordinary, report it to your credit card company or financial institution immediately

III. The third is experiences for yourself

After several I shopped online, I learned from experiences to shop online

Firstly, know exactly what you need to buy The products online are many types, it is diversity of species Therefore, you should determine buy and only find out about them and decide to buy the items found reasonable

Secondly, select the legitimate website to purchase

Third, check information and product sellers For the seller, information on the name, registered business license, address, and contact method (email, phone, fax ) should be clear, specific, and can check investigation As for products, the information describing the characteristics, features, must authenticate, illustrations true to reality

Fourthly, check reputable seller

Fifthly, use safe payment method when shopping online For the first payment or greater value, should not transfer all the money before receiving the goods, which should send partial payment or in installments

Finally, check the following account transactions when shopping online

IV. Vocabulary

Instincts: bản năng, thiên hướng, năng khiếu

Auctions: đấu giá

Policy: chính sách, hợp đồng

Privacy: sự riêng tư, sự bí mật

Legal: hợp pháp

Terms: điều khoản

Purchase: sự mua

Malware: phần mềm hoạt động trên ẩn máy tính mà người dùng không biết Đây cũng

là tên gọi chung cho tất cả virut máy tính

Debit: sự ghi nợ, món nợ.

Material: vật chất, nguyên liệu, vật liệu.

Constantly; liên miên

Rising: sự nổi dậy, sự mọc

Indispensable: rất cần thiết

Former: cái trước, vấn đề trước

Directly: thẳng, ngay, lập tức

Browser: bộ duyệt tìm

Alternative: lựa chọn

Storefront: mặt trước của cửa hàng

Virtual: thực sự, thực tế

Describes: diễn tả, mô tả

Retailer : người bán lẻ

Optimized: lạc quan

Unscrupulous: vô lương tâm, không đắn đo

Distinguish : phân biệt, nhận ra

Reputable : có tiếng tốt, danh giá, đáng kính trọng

Fraudulent: mắc tội gian lạn, có ý lừa lọc

Legitimate: hợp pháp

Inadvertently : tình cờ

Sophisticated : tinh vi, giả mạo

Breach: chọc thủng

Databases: kho dữ liệu

Precaution : sự phòng ngừa, sự đề phòng

Bid : sự trả giá

Warranty: sự cho phép, sự được phép, sự bảo đảm

Process : quá trình, phương pháp

Concerned : lo lắng

Doorstep : ngưỡng cửa

Correspondence : sự tương xứng, sự phù hợp

Obvious: rõ rang, rành mạch, hiển nhiên

Signatures: chữ ký

Automatic: tự động, máy móc

Swiftly: nhanh chóng, ngay lập tức

Detect : dò ra, tìm ra

Heuristic: để tìm ra, để khám phá

Adapt: tra vào, lắp vào

Analysis: sự phân tích

Vulnerabilities: tính chất có thể bị tổn thương; tính chất có thể bị tấn công, tính chất có thể công kích được ((nghĩa đen) & (nghĩa bóng))

Vendor: người bán nhà đất

Authenticity: tính xác thực