Essentials BLX platform breakout

Redouan Cherkaoui Account Executive Platform Build Apps Fast Build Business Faster... Flexible, Scalable, Metadata Platform Analytics Community Marketing Service Sales Apps Comple

Redouan Cherkaoui

Account Executive Platform

Build Apps Fast

Build Business Faster

or expanding in international markets; our ability to hire, retain and motivate employees and manage our growth; changes in our customer base; technological developments; regulatory developments; litigation related to intellectual property and other matters, and any related claims, negotiations and settlements; unanticipated changes in our effective tax rate; factors affecting our outstanding convertible notes and credit facility; fluctuations in the number of shares we have outstanding and the price of such shares; foreign currency exchange rates; collection of receivables; interest rates; factors affecting our deferred tax assets and ability to value and utilize them, including the timing of achieving profitability on a pre-tax basis; the potential negative impact of indirect tax exposure; the risks and expenses associated with our real estate and office facilities space; and general developments in the economy, financial markets, and credit markets

Further information on these and other factors that could affect the financial results of salesforce.com, inc is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including our most recent Form 10-K These documents are available

on the SEC Filings section of the Investor Information section of our website at www.salesforce.com/investor

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all Customers who purchase our services should make their purchase decisions based upon features that are currently available

Flexible, Scalable, Metadata Platform

Analytics Community

Marketing Service

Sales

Apps

Complete CRM

Trusted Multitenant Cloud

Fast App Dev & Customization

A Single Platform To Connect with Your Customers

Powered by Salesforce1 Platform, the #1 Platform-as-a-Service

LTE

SNA Terminal

Mainframe

LAN / WAN Client

Serve

r

Mobile Cloud

customer interactions

Connect With Your Customers

in a Whole New Way

The App Revolution

Every company is becoming an app company

Apps define: How you engage with How your employees work customers

Three Forces Are Driving the App Revolution

The Revolution Demands a New Technology Platform

Front Office

Back Office

Customer Centric Constantly Upgraded Flexible

10 day cycles

Process Centric Slowly Upgraded Rigid

10 year cycles

A New Class of Creators Has Emerged

Business Analysts Developers

Subtitle text

Employee Apps

build powerful employee-facing apps faster

The Salesforce Advantage

Upgrades

Unbreakable Customizations

Open &

Extensible

Single Code Base

and Shared Infrastructure

46 Major Releases

(3x /year)

Integrations and Customizations Auto-Upgraded

API-First Architecture 2700+ AppExchange

Apps

Apps

Employee Apps

build powerful employee-facing apps faster

Build Apps Fast Build Business Faster

Everyone Loves the Latest New Thing

Bike Upgrade

Phone Upgrade

House Upgrade

Car Upgrade

Enterprise IT Software Upgrade

Setting the Pace for Platform Innovation

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AppExchange

Apps

Custom Objects

Introducing: Salesforce1 Lightning

The Next Generation of the Salesforce1 Platform

Lightning Components Lightning App Builder Lightning Process

Customer

Apps

build engaging customer-facing apps

faster

Apps

Build Apps Fast Build Business Faster

Heroku: Build and Run Customer-Facing Apps

24/7/365 ops Continuous Protection Health Checks High Availability Encryption

Rollback

Payments Email

SMS Search Analytics Monitoring Logging

Heroku Connect

Put your customer apps to work

Heroku Connect

Seamless Data Sync

Best of Both Worlds Simplicity and Scale

Employee Apps

build powerful employee-facing apps faster

Your top-level HR partner

Entrepreneur Employees

WE ARE AN ASSET TO YOU AND YOUR PEOPLE

HR management for self-employed, SMEs or larger companies

Personnel administration and salary calculation

HR Services

HR Insurance

Guaranteed income

HR Consulting

Developing your people’s talents

Health & Safety

Prevention, health & well-being

Securex in Europe

 1.600 staff members/specialists in Belgium,

France and Luxembourg

 29 customer contact points, of which

Overview of the project

- Securex offers training in a large series of domains: E.g in ergonomy, first aid, etc

- A tool to support this process is required (In the past it was managed manually)

- The training catalog should also be visible from the website: www.securex.be

- Huge IT investements in hardware, software, services were not possible

The selected solution: use the Salesforce platform to build our own application!

Design

We have designed a tool which is a mix of standard and custom functionalities:

• Standard objects: accounts, contacts

• Custom objects: training, training session, attendee,…

Account

Training

Training catalog

Our training catalogue is referenced and described in

salesforce

Preparation of the training session

We prepare the training sessions in salesforce (date,

location, speaker,…)

A simple checkbox controls

the publication to our website

Registration to a training session

On our website www.securex.be, you can find our training

offer

Registration to a training session

The details page shows the

description from the session in

salesforce

Registration to a training session

You can register to the

session on-line

A system of outbound emails will confirm the registration and remind users to be at the session a

few days before

After the training

Reports and dashboards are used to monitor the training and the trainer

Thank you