10 reasons to use appexchange apps right now

1 DREAMFORCE ’15 RECAPPED: 10 REASONS TO USE APPEXCHANGE APPS RIGHT NOW 5 See the whole collection here ›... Help every team achieve more: apps for admins.Salesforce administrators ofte

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10 APPEXCHANGE REASONS TO USE

APPS RIGHT NOW

DREAMFORCE ’15 RECAPPED:

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Connect everyone and everything with the Salesforce

AppExchange: The fastest, most powerful weapon

for increasing your team’s productivity and your

company’s growth The AppExchange has more than

2,800 trusted, tested, and peer-reviewed apps and

components to help every department and every

industry achieve more.

Use this guide to discover the apps our customers love and shared during their sessions at Dreamforce ’15.

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1 Grow your business faster with free apps p4

2 Help every team achieve more: apps for admins p6

3 Close more deals: sales leaders’ favorite apps p8

4 Drive sales productivity with sales operations apps p10

5 Wow customers and go the extra mile with apps p12

6 Supercharge your marketing plan with apps p15

7 Discover apps for every industry p17

8 Build apps fast: Lightning Components p23

9 Build your own app store: AppExchange Store Builder p24

10 Join the community p25

DREAMFORCE ’15 RECAPPED:

10 REASONS TO USE APPEXCHANGE APPS RIGHT NOW

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Grow your business faster with free apps.

Sometimes the best things in life really are free

Maggie Jolitz of Cox Automotive, and Karen McBride of Accelerize 360, each shared their five favorite free apps

The AppExchange has free, vetted, and secure apps for every department, including hundreds

of Salesforce Labs apps that are customizable apps and templates built by Salesforce

employees

See video of the session here ›

“ Opportunity Accountability Dashboard is a

great tool to help sales focus on the deals that

need to move through the pipeline faster.”

Maggie Jolitz Senior Solutions Specialist, Cox Automotive

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ACTION PLANS

Reusable process templates

CASE HISTORY

See full history in one click

CLONE THIS USER

Create users quickly and easily

GRAPHICS PACK

Bring focus to key data elements

MASS UPDATE TASKS

Give visibility to stuck and stale deals

OCTOPUS

Document your instance

OPPORTUNITY ACCOUNTABILITY DASHBOARD

Track every deal

S-DOCS

Create professional docs from templates

SIDECALENDAR

Boost user productivity

TRACK OPPORTUNITY STAGE ON ACTIVITIES

Find out which deals are moving forward

Grow your business faster with free apps.

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DREAMFORCE ’15 RECAPPED: 10 REASONS TO USE APPEXCHANGE APPS RIGHT NOW 5

See the whole collection here ›

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Help every team achieve more: apps for admins.

Salesforce administrators often manage Salesforce for their entire company, which means they’re responsible for everything from delivering critical projects and training team members to keeping data clean and assigning sales leads We asked three admins with 23 years of Salesforce experience among them to share their favorite apps Read on to see which apps are recommended by Michelle Seufert of SunGuard, Amber Boaz of CodeScience, and Leyna Hoffer of Edmentum

“ Chatter Adoption Dashboards

installed eight dashboards and more

than 130 reports in five minutes.”

Michelle Seufert Senior Systems Administrator, SunGuard

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Create customizable calendars

CONFIG WORKBOOK

Extract Salesforce data into Excel format fast

FORMASSEMBLY

Create powerful Web forms

MILESTONES PM

Track projects for every team

SALESFORCE ADOPTION DASHBOARDS

Get visibility into user adoption

TASKRAY

Manage projects with ease

Help every team achieve more: apps for admins.

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SALESFORCE CHATTER DASHBOARDS

Monitor and manage Chatter activity

SALESFORCE CRM DASHBOARDS

Access best practices dashboards

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Close more deals:

sales leaders’ favorite apps.

Ready to blow your sales goals out of the water? Good news: There are more than 1,100 apps on the AppExchange that can extend Salesforce and help sales teams close more deals Sales experts Michelle Mantel of George Street Photo & Video, Richard Ortega of Shutterstock, Russ Hearl

of DoubleDutch, and Amy Roy of Ceridian weigh in on their favorite sales apps

“ In the past three years, PowerDialer

has helped us make 1.5 million

cold calls and do 20,000 demos

Being able to measure those key

success metrics is huge.”

Russ Hearl Vice President, Sales, Mid-Market, DoubleDutch

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ADVOCATEHUB

Build a community of advocates

LEVELELEVEN Drive revenue with gamification

APTTUS CONTRACT LIFECYCLE

MANAGEMENT Shorten time to revenue

DISTRIBUTION ENGINE Share leads fairly every time

Enhance the Email to Case offering

ESIGN SERVICES FROM ADOBE

Close deals five times faster

LOOP DOCUMENT SERVICES BY NINTEX

Automate data merges and document creation

SMART CORRESPOND FOR SALESFORCE

Deliver sales documents within Salesforce

POWERDIALER

Increase revenue with optimized calling and gamification

RING MY BELL

Drive sales and inspire teams with gamification

TANGO CARD

Send rewards and incentives from Salesforce

3 Close more deals:

sales leaders’ favorite apps.

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Drive sales productivity with sales operations apps.

Savvy sales operations leaders are constantly

on the lookout for tools that can help grow their teams, accelerate productivity, and increase revenue Cambria Shapiro of GuideSpark, Elizabeth Zadora of Odyssey Logistics &

Technology, and Leyna Hoffer of Edmentum share the apps that help their sales teams effectively manage the flow of information and close deals

“ Sales don’t stop when reps are on the

road DocuSign takes away manual

work and gets them back to doing

what they need to do: selling.”

Elizabeth Zadora WIN Customer Service Rep, Odyssey Logistics & Technology

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Manage customer retention, identify churn, and upsell

HOOPLA

Amplify employee performance with competition

KNOWLEDGENOW

Deliver contextual content inside Salesforce

LEVELELEVEN

Optimize sales performance with gamification

Drive sales productivity with sales operations apps.

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Wow customers and go the extra mile with apps.

In today’s uber-connected world, many customers manage their relationships without talking to another human being, which makes delivering stellar customer service a challenge Tyler Garman of Rosetta Stone, Stephanie Dorman of AOL, and Doug Jones of NCR Silver share their favorite service apps

“ If there’s something we need to get done,

we always check the AppExchange first

to see what they have that can help us.”

Stephanie Dorman, Platform Manager, AOL

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CHECK-INS FOR iPHONE

Enable Salesforce users to check in anywhere

Enhance the Email to Case offering

Wow customers and go the extra mile with apps.

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HEYWIRE LIVETEXT AGENT

Improve customer experiences with two-way texting

LIVEOPS VOICE ADVANTAGE

Deliver seamless voice experiences within Salesforce

PROJECT PORTFOLIO MANAGEMENT

Track projects, milestones, and tasks from within Salesforce

SALESFORCE CRM DASHBOARDS

Access best practices dashboards

SALESFORCE CHATTER DASHBOARDS

Monitor and manage Chatter activity

SALESFORCE FOR TWITTER AND FACEBOOK

Connect Salesforce with social channels

SERVICE AND SUPPORT

Measure call center performance

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Supercharge your marketing plan with apps.

Want to seamlessly run, track, and measure every aspect of marketing campaigns, events, automation, emails, and more? The AppExchange has the apps

to help you do it — more than 300 to be exact Kevin Lissandrello of Vertafore, Erin Peterson of NGINX, and Ronen Shetelboim of Jobvite share some of their successes using marketing and analytics apps

“ Thanks to Bizible, we can now see how prospects

first interact with us — which means that before

our sales reps even pick up the phone, we know

what our prospects are interested in.”

Kevin Lissandrello Demand Generation Manager, Vertafore

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Manage marketing budgets in the cloud

BIZIBLE

Track marketing all the way to revenue

BOULDER LOGIC REFERENCE MANAGER

Find the best references for marketing and sales

DISCOVERORG

Simplify research for sales with more targeted leads

FULL CIRCLE INSIGHTS

Get complete visibility into critical campaign data

RAINKING

Give sales direct access to decision-makers

Supercharge your marketing plan with apps.

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Discover apps for every industry.

From nonprofit to higher education to financial services, every industry has its specific needs and challenges, but they all have one thing in common:

Customers in every sector are asking for personalized journeys that deliver what they want, when and where they want it The opportunities are huge, and these are just a few of the industry apps highlighted during Dreamforce ’15

See video of each session here:

Government › Higher Education › Life Sciences › Nonprofits › Financial Services › Manufacturing ›

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Deliver flawless field service from anywhere

APTTUS CPQ

Identify the right products for every customer

FINANCIALFORCE HCM

Recruit, hire, track, and manage teams seamlessly

KNOWLEDGENOW

Deliver contextual content inside Salesforce

LEVELELEVEN

Drive revenue with gamification

MAPANYTHING

Map your Salesforce data

TIMBA SURVEYS

Create, share, and analyze surveys within Salesforce

VLOCITY

Facilitate the full benefits of the case management lifecycle

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GOVERNMENT

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CONGA COMPOSER

Create and deliver documents in one click

CONGA COURIER

Schedule report delivery to external contacts

DATA LOADER FOR SALESFORCE

Quickly manage data

in Salesforce

DUPEBLOCKER 3

Avoid duplicates across all objects

FORMASSEMBLY

Create Web forms that collect and send data from Salesforce

TASKRAY

Manage projects with ease, right from Salesforce

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HIGHER EDUCATION

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AHM CENTRISDIRECT

Address operational and compliance needs across the enterprise

SERVICEMAX MOBILE

Deliver flawless field service from anywhere

USDM UDI CONNECT

Get access to Global

DI data anytime

VEEVA CRM

Ensure customers engage with the right content and services

VRS rsDM

Securely store documents in the cloud

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CONGRESS KNOWWHO FOR SALESFORCE

Access the most current information for members of Congress and their staffs

DOCOMOTION

Generate documents with data dynamically merged from any object in Salesforce

FORMASSEMBLY

Create Web forms that collect and send data from Salesforce

ROUNDCAUSE EVENTS

Plan, execute, and measure custom events

WE PROSPECT

Find, understand, and contact wealthy prospects with a high chance of conversion

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CL LOAN

Manage loan cycles on one secure platform

S&P CAPITAL IQ FOR SALESFORCE

Access data that helps identify opportunities

ASCENTERP

Manage every business process on

a Chatter-enabled system

KENANDY

Automate core business and manufacturing processes

ROOTSTOCK

Get real-time access to all operations

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Build apps fast:

Lightning Components.

Want to create apps fast, with drag-and-drop ease? Say hello to Lightning Components from the AppExchange, the enterprise marketplace for components

What exactly are components? They’re the building blocks of apps; they’re widgets, like calculators, charts, and feeds And Lightning Components are small but indispensable features, tools, and elements that prevent you from having to re-create everything from scratch anytime you want to build something new Lighting Components can also be used to customize your pages

BUILD APPS EASILY CREATE MORE ENGAGING APPS DELIVER APPS FASTER

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Build your own app store:

AppExchange Store Builder (Free).

Find out how quickly your company can create its own app marketplace to deliver apps to customers, partners, and employees

• DISTRIBUTION FREEDOM: Create a single destination

to distribute mobile, Web, and desktop apps to customers, partners, and employees

• CUSTOMIZED BRANDING: Deliver a consistent brand experience with your storefront

• BUILT-IN DASHBOARDS: View built-in dashboards for info on activity and downloads

• SUPPORT FOR ALL PLATFORMS: Companies can create

a single destination for their end users to download all of the business apps they need, including third-party apps and apps for various device platforms, such as Android, iOS, and Windows

• E-COMMERCE OPTIONS: Add payment processing with existing solutions in the AppExchange

Check out Store Builder ›

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of customers, partners, and Salesforce experts

Join the community.

Participating in the AppExchange community gives you access to a collective body of powerful knowledge

You’ll interact with and learn from business leaders just like you, who have the same challenges, questions, and ultimately, successes Share your best practices and get to know your peers in any of these places:

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Visit AppExchange.com to stay up to the minute on all the latest apps.

THANK YOU

VISIT US

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