Koreen PaganoDirector, Product Management , lynda.com at LinkedIn Author of Immersive Learning... Return on Investment $ Training $$$... Return on InvestmentWhat do you want in return?.
Trang 1Koreen Pagano
Director, Product Management , lynda.com at LinkedIn
Author of Immersive Learning
Trang 2Return on Investment
$ Training $$$
Trang 3BIG
data
Trang 4Return on Investment
What do you want in return?
More money Less cost
Trang 5What’s a
PNL?
Trang 6Revenue
Profitability
Trang 7Metrics that
DON’T matter.
Trang 8Time in training.
Courses completed Passing scores
Number of attempts
Trang 9What do you value?
Fast.
Cheap.
Good.
Trang 1480% common business success
metrics.
20% snowflake
metrics.
Trang 15Employees.
Customers.
Trang 16Cheap.
Good.
Trang 19For each person
How do you measure
success?
Trang 20Performance metrics
Not
learning
metrics.
Trang 21Learning metrics should match