Business Start-Up 2 workBook

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F Mark lbbotson

CAMBRIDGEUNIVERSITY PRESS

C A M B R I D G E U N I V E R S I T Y P R E S S

Sáo Paulo, Delhi

Cambridge University Press

www.cambridge.org

This publication is in copyright Subject to statutory exception

and to the provisions of relevant cotlective licensing agreements,

permission of Cambridge University Press.

First published 2006

5th printing 2008

Printed in the Uníted Kíngdom at the University Press, Cambridge

A catalogue record for this publication is available from the British Library

ISBN 978-0-527-53469-7 Student's Book 2

ISBN 978-0-521.-67208-5 Workbook 2 with CD-ROM / Audio CD

ISBN 978-0-521,-53470-3 Teacher's Book 2

ISBN 978-0-521.-53471-0 Audio Cassettes 2

ISBN 978-0-527-53472-7 Audio CDs 2

Contents

Introduction

Unit 1 Unit 2 Unit 3 Unit 4 Unit 5

U n i t 6 Unit 7 Unit 8 Unlt 9 Unit 10 Unit 11 Unit 12

Transcripts Answer key lrregutar verbs Acknowledgements CD-ROM / Audio CD instructions

Introd uctions Teamwork Choices Experience Arrangements

Ob jectives Success Media Strategy Solutions Transport Agenda

581.1,1,4

L 720

2 3

2 6

2 932

3 538

41

5 3666872

Welcome to Business Start-up Workbook 2

There are 1,2 units in the Workbook to match the 12 units in the

Book

The Workbook is designed for self-study There is an answer key

exercises and transcripts of the Iistening activities at the back of

Reading and writing activities

There is a wide range of activities (puzzles, word searches, anagrams and

and vocabulary in the Student's Book There's also the chance for you to

practise writing emails, memos and other types of business correspondence

You can do the activities in the Workbook after you have finished the

Listening activities

There is a CD with listening and speaking exercises for each unit Att these

them in the car, or on a personal CD player, without looking at the Workbook

Most of the speaking activities have an example to listen to first There are

The CD-ROM

You can also use the CD on your computer as a CD-ROM There are extra

exercises for every lesson and more chances for you to practise the language

2 He / manage I six I technicians

3 They / report / ,uf., / ;;;;;.;

/ charge / project

5 We / deat / financial / problems

6 | I took i important / customers

You are in a meeting in the UK lntroduce yourself and your job and responsibitities (or a job you'd tike to do).

{i,,t:{Í ryl+:t l tlt.t4 A! U |!l t-!1Í.t,,.> !!:- .'

Correct the mistakes.

1 Where's the factories?

2 T h e y h a s o f f i c e s in L o n d o n a n d R o m e

3 Our factory aren't near Bristol

4 Our customers is mainly from Europe

5 This year there's 300 companies at the trade show

6 We exports our products all over the world

7 Does you work in London?

tatk about Make notes

to 50 words.

3 We always meet our customers

Make four sentences Use phrases from each box.

1234

Fitl in the gaps

1 to reserve a table : to {lqg_k-_ a table

2 the list of food and drink in a restaurant : the

-3 the biggest dish of the meal : the

4 the first dish of a meat : the

5 the last dish of a meal : the

6 what you pay after a meal : the

a a reservation

b strawberries, please

c bill, please?

d a starter, just a main course

e for the starter?

f líke anything else?

g for me, please

h the main course

1 Can I have soup

2 fd like steak for

3 We have

4 I don't want

5 The same

6 Could I have the

7 For dessert, I'd like

8 Would you

Our engineersinsta ll d e l i v e r o u r provide a

z4-hourservice

exports

e q u i p m e n t over the world.

products

ffi Fill in the gaps in the conversation.

A How's it going? 1,r the printer gr:{,j {Íu'J now? (work)

B Yes

A Good So, what you at the moment? (print)

B I a copy of my report (print)

A OK Just in time The man from UPS in reception (wait)

ffi Make questions for these answers

No, the men from the phone orOunU ur.njt *orf.ing today

Yes, the architect's planning the renovation

il ;; ;;n;"; ;;;;;, ;;,0';; i; il;;i;

7

Yes, I'nr paying a lot for the design changes

Write a short progress report about a project or job you are working

on at the moment Say how things are going Write up to 50 words.

W U U

To:

From:

Subject: Progress report

2 She has lots of new ideas She's very

3 She's very sure of herself She's very -

4 She thinks quickty She's good at making

5 She's 48 and knows the business well She's very -

6 She's good at understanding complicated problems She's

#

7 She's a team player She likes working with

I She works well in difficult situations She

Write a short advert for your own iob or a

Skills and experience

Fill in the gaps.

stand enioy fun go hopeless interested

123456

I'd love toI'm not

Bl

Teamwork 2

ffi Complete the puzzle.

Correct the mistakes.

1 How goes the work?

*!6.,a:k {t7{:.!r:!}! k !#|Í,,1q.?- .

2 We have problems with the budget on this project.

3 we run two *;o; ;;l'.0 n.J;; ; il 'o'.nt.

4 He enjoys to watch boxing.

their products

off thestandard

save monev.price is a

placed a

quote from very good

d i s c o u n t

tryingThe quatity

l"

#

t

Choíces 3

ffi Make sentences Use os as.

r This mobile / expensive / that one.

{his ryt*:-{rll+: is iu -+,xg:(:!l${yl, {Í'y -{,1rqt l:tl*:.

The film I not I interesting / the book

The winter in Alaska l cotd / ín Siberia

Some journeys by traín / quick / by plane

The increase in sales I not I big / we wanted

o;.;;il;;; Á,./'"il n',n / L.,; ;";;

Make sentences Use the superlative.

Ulderline the correct words

1 The most possible / irnpoltqnt question is money

2 lt's compulsory / essential to have reliable colleagues

3 lt's necessary / compulsory for British Airways pilots to wear uniform

4 Good lT skills are essenf ial / possible for this job

5 | don't think it's important / possible to increase our profits any more

6 She made a very necessary / difficult decision.

Match the pairs to make sentences

ffi

jobs I do (- interesting)office in the building (+ bad)work for us (+ experíenced)

e q u i p m e n t

ffi

ffi

1 What's the best tíme

2 What's the weather

3 What are the

4 Do you need to have

5 Can you recommend

6 |s ít cheap to

7 Where's the nicest

a part of the country?

b some good hotels?

c like in the summer?

d of year to visít your countrv?

e rent a car?

f a car to travel around?

S best campsites to go to?

Choices 3 Write the words next to each picture Then find them in the puzzle.

l*l I'l

lol

l'l ut

Write a hotiday postcard to a friend Answer these questions:

Where are you? When did you arrive? Where are you staying?

What is there to see/do? Write up to 70 words.

I'r

74

I

2 The sales figures

easy to understand

Rewrite the sentences Use too or enough,

1 That machíne was too complícated (simple)

T& l t u trd iap w,tl's u |-t -sl t lE {u: o, t,,l, -,!-Íl'

2 The batteries weren't big enough (small)

3 That job was too boring (interesting)

ir., "LJ oL;;;' ;;;.r;, ,.r ;*; iJ;.g ourl

The targets were too high (tow)

6 The report was too difficult to read (easy)

You are going ,"'*,""'" ;;;; ,;;;;;; ,,

a project you worked on recently Write notes

Write up to 60 words.

ffi

ffi

Experience

very complicated They weren,t

hígh The car wasn't verV

English about

to help you.

$.ll\ ComPtete the table.

Comptete the puzzle Att the words contain the letter'L'.

1 lt was a very u -ftteu{t ioi.

Find the words Then match the pairs to make sentences.

m a d e

d i d n ' t c o m e

reaoknow

didn't choosesucceed

didn't say

e l

i"

Experience 4

ffi

I

I ,6i

saying what you did at the weekend.

Make five sentences Use phrases from each circte.

34

meeting you what you'lt do.

5

offered to do five things Write a message confirming Write up to 90 words.

Shatt I

l'il get

customer

m e e t i n g room?

Arrangements 5

ffi Comptete the puzzle.

7 S h a l t I l o o k

Put the words in order Make sentences.

6 The sales conference happens

1 find / please I the I the / ofl attached / minutes / meeting / team

Plrast Íi,,,{ ,,t{,l,,hc,l thr wiltt.ttes ,',t':t'.Íl,, tt,rm ut{{tíuG,

- - - T - - " - - - ' - r - - - ' - - - ' \ a r

-2 c o n f i r m / l / d e t a i l s / y o u r l t h e l o f / r e s e r v a t i o n / h o t e l

3 r'rr / discussed, t ;;J t ;";;i.t i il l.; lil I J;''* .

4 attach I our l.;;;.,t;i,"., /'ri / , i,,,r" t,r ' ir"Li"-t Inew

5 rorward i sates f L/;;;;';; t^n tvu," l;;i^:;^,; /il; /iooo I

conference

6 don't i ptease / i; /ilil; t ;;;; i i n.'',;;; /;;;';;;

Correct the mistakes.

1 I'll get in touch with her?

S/*tl{!37ct ir Í.+:ldl a:th l-rer?1_t|Í{,4rt t,4 t{uí* rl:it{l(rcr

2 | have a word with him

According to the timetable, the flight is leaving at ro

4 He stays in Paris at the moment

5 As discussed, I'm arrive on Sunday

can you t.tut.k all the details?

Coutd you let me _

A Excuse me ls there a shop near here where they sett

B Yes, there are lots of shops in the old

A OK, thanks very much

A ls the - open today?

Yes lt's Wednesday today, so it opens at two There's a

- tour then

You spoke to a cotleague on the phone about your visit next week' Now write an emait to confirm the arrangements (date, time of meeting, travel and hotet detaits) write up to 70 words.

Filt in the gaps in the conversations at the tourist information office

I information leaflets maps souvenirs gift museum guided I

ffi Make five sentences Use phrases from each box.

1 He'll probabty finish tomorrow lt's a long-term project

2 I'll definitely get the job I did badly in the interview

3 In the short term, over the next ten years, we'[ get the

results we need

4 lf we travel the day before, we'll certainlv be on time

for the meeting

5 This company's unlikely to win the contract because

its prices are high

6 l thínk we'll change supp[ier because he's lowering

his prices.

! Ík|Í{1u cl:atl{31 fitlsÍr t+:tr.t+,t.r+:l.t:, /.t.]y

,:,,,':a;.I *t I, Ís u, +, ry, t t'it t i,5 ! I t Q u l +] Ü i l r t,'

or nonsense? change the nonsense sentences so that they

50 new stores

in the next quarter.technology.sales by 20%.this contract

company director He's very

manager on Friday to discuss

123456789

I don't think the price is too high ln fact, it's very

The company forecasts a 50% increase in sales I think this is

Our ga*i{ is to

He wants to be aI'm meeting the

I dídn't meet my salesI'm . _. to meet all

He doesn't have enough goodobjectives

H i s p l a n s a r e n ' t

last week

my targets, but I don't think I'l[ dostaff to hetp him hisThey won't work in practice

l"

l i $

1 ' E

Objectives 6

ffi write notes to hetp you give a short presentation on your compa

(or an imaginary company's) aims and objectives for the next three

months Talk about costs, sales, staff and new equipment Write up

to 70 words.

rlr' &tr,ur', s !.1 ! tt ?:t:t J! s t u lt iL t ttq

Correct the mistakes.

1 | go to the meeting if Ít starts at 4 o'c[ock.

/!/Í.,.Ie ÍQ -tlu-.tlt,.c.til4,J ,Í.iÍ st.tl.tk.l.tt.4 ,:.|il.p.':k,-

2 | don't think the project be successful.

lt's unlíkely that r.r * t' h;; i;';;i ir.rii *" r

We aim to improve the technology ín the next two years.

w.;' ;i;il;;;;;;;; ;i;;;; il;.

She's hoping to getting a refund

the conversation at a travel agency in order write 1-11 inboxes

When would you líke to travel?

Any time in the next two weeks Are there any cheap ftights?

No prob[em Vísa, American Express or MasterCard?

Hello Can I help you?

Yes, please I'd like to book a flight to Rome

Yes, about 600/o The return flight is only f72

Let me check Yes, we have a few last-minute offers for this weekend.

ls there a big discount?

Can I pay by credít card?

Great! Are there any extra charges?

No, everything's included in the fare

Make questions with ever.

t have / job in Rome?

{lug q!t-ct:t!1 fut+:t"utrg'l Í:hrgr {e',.ll/r: fo_t: Í/lc,ilb,

report yet

schedu[e wÍth alt theShe hasn't

the installation.hatf of the

Correct the mistakes.

1 I've just spoke to my boss about my future with

Í,y, iltsÍ strpkt,tl ít, tlttí tl,, -'' tIlt,,rtt ptlll fi ,{l,,',

2 We've be very busy so far this morning

3 Have Vou ever work with hím before?

4 We've yet done everything

Success 7

comptete the sentences

1 l've , |ry:t:r,, to Paris many times

2 I've never a sports car

3 I've never in the Atlantic

4 He's ._- _,._ the New York

across the Alps onthe best way

the company

t1i':r.ri; *Á* 1 '-a,'ii.l{Álu#Íi;j

1 We're making good ltrl$!:t,5$ with the project

3 lt's a very difficult problem to

6 We haven't finished

7 Tlrc work is going

8 We're two weeks behínd

Find the words and then fill in the gaps.

ringbo t:+:rtyl sacyr nuf

d ru prsise d races

I hate running! lt's so lut.,ttt1

Yesterday we went up in a hot air balloon lt was great

I f i n d t h e i d e a o f p a r a c h u t e ju m p i n g very

5 So far I only write the first two pages of the report

about the person who has accepted the post of sales manager.

100 words.

,:ii* 'rtr6,,:,;.c ,*,J jx6;-r^, S*' ""*#

MEMOTo: All staffSubject: New sales manager

so far today.

Across >

1 The {d{!!tt]!t!it situatíon Was very different in the 1950s

2 Banks moneY to PeoPle

2

3

5

6

Use phrases from each box.

t .!,l !hgt í-ttts hapsl.euet! tg s1urc rr!r!,t 1!l., tlu NÁ5D*1Qtlis nurtu.ui?

You have to speak briefly in a meeting about the economic situation

in your country Make notes in English to hetp you give the tatk.

Talk about currency, property prices, inflation and unemployment.

Write up to 60 words.

f l t c e.p t t.tt t.r t u - s tt t,

this quarter

6 There was a tong in America aft-er 1929

7 You can money from a bank'

8 is high at the moment A lot of businesses are

9 The interest on our is onlY 4.6"/"

10 The price of oil dropped quickly overnight There was a

in the property market in 2003

of money, so we now have to PaY off

property prices falten by this month.

This decade oil has been risen 5olo.

h a p p e n e d tosnare

stable NASDAQ this

morning?

c l o s i n g

No, I didn't actually.

We[[, I wanted to watch my favourite soap and a quiz show

You missed a very interesting programme then The presenter wasbrilliant

Yes lt was incredible to hear how he spent a million in four weeks!

So you saw the documentary about the Incas?

Did you watch TV last night?

Yes, I watched some really good programmes

Yes, I tiked the interview with that American actress

You know I can't stand soap operas I never watch them Did you see

t h a t l a t e n i g h t t a l k s h o w t h e n ?

t h e o u i z s h o w c o n t e s t a n t

Sense or nonsense? Change the nonsense sentences so that they

S N

1 The pound has gone up against the dollar

Yes, the vatue of the doltar has increased n V

2 House prices are stable

Yes, there's a boom in the property market at the moment t] n

3 Have you borrowed a lot of money from the bank?

No, I didn't take out any loans n !

4 Are you still working for TMP?

Yes I'm unemployed at the moment n !

5 Did the film have subtitles?

Yes, it was dubbed

6 Did you see the golf match yesterday?

- - - ' - - - t

We advertise our {;r:trutl on TV

We're aiming to imProve our s h a r e

W e a basketball team

Our clothes were worn by actors in a TVTheir new sports car was used in a film for a

We have a new strategY for the

1 Last week the fitm shown / is shown / was shqwn on TV'

2 Recently our products are advertised / were odvertised / advertised onthe Internet

3 our brand is promoted / promoted / promotes on several channels.

4 Product placement uses / is used / used by many companies'

5 Several of our new produ cts returned / were returned / are returned'

6 Most of the parts of this car is manufactured / manufactured / are

1 01.11,21,3

Sense or nonsense? Change the nonsense sentences so that they

S NWas your marketing strategy effective?

Yes, our sales decreased

Díd your business get better?

Yes, so we laid off a lot of staff

Did you download the details from the company's website?

Yes, I lost the Internet connection

D i d y o u s o l v e y o u r p r o b l e m ?

No, I found the information on the FAQ page

Did you read the online article?

No, I couldn't because I'm not registered

6 | couldn't log onto the company's web page because I

forgot my password

Strategy 9

Write a short history of your comPany (or a company you the first page on a company website say when it was set

the conversation in the correct order Number the boxes 1-8'Did you enter your user name and password correctly?

There must be a problem with the bank's server'What's the matter?

Are you connected?

Yeah, but it's very slow And yesterday I couldn't log onto

my bank account

Oh I'm having problems with the Internet'Yeah, maybe I think l'[l give them a call'Yes, but I got a message that said I wasn't registered'

We started to buitd the businessl -qr.ttda.trlb We didn't want togrow too at first In the early years we worked very

-. -, but progress was slow' Our best year was in 2003'SaLes improved and we made huge profits' We continued

tr tr

!

n

!

tr tr

!

tr tr

!

30 1

the words Then fitt in the gaPs.

131