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Albert PorterOperations Management Download free books at... Download free eBooks at bookboon.com2 Albert Porter Operations Management... Download free eBooks at bookboon.comClick on the

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Albert Porter

Operations Management

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Albert Porter

Operations Management

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Operations Management

© 2011 Albert Porter & bookboon.com

ISBN 978-87-7681-464-9

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Operations Management

4

Contents

Contents

2 Operations Strategy 11

3 Product Design and Process Selection 14

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Operations Management

5

Contents

4 Total Quality Management 20

5 Statistical Process Control 24

6 Supply Chain Management 25

7 JIT and Lean Systems 30

8 Capacity Planning 33

360°

thinking

© Deloitte & Touche LLP and affiliated entities.

Discover the truth at www.deloitte.ca/careers

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