ipod the missing manual 8 edition phần 10 docx

During that time, you can make calls on the iPhone, but can’t receive them.. Proper Shopping for the iPhone This is the most important thing to remember when you’re looking for iPhone ha

Appendixes

Setup and Signup

In the first year of its existence, the iPhone was remarkable (among

other ways) in that you didn’t activate it (sign up for service) in the phone store, with a salesperson breathing down your neck You did it

cell-at home, on your computer, in iTunes, where you could take all the time you needed to read about the plans and choose the one you want

That all changed with the iPhone 3g Now, you sign up in the cellphone store, with a salesperson breathing down your neck

This appendix covers the aT&T plans you might sign up for, plus how to upgrade an original iPhone’s software to the 2.0 version

Activation

Activation means signing up for a plan, turning on the service, and either finding out your new phone number or transferring your old number to the iPhone

A non-activated iPhone isn’t altogether useless It’s still a very nice iPod—in fact, it’s pretty much an iPod Touch But without a two-year AT&T contract, the iPhone costs $600 or $700 (for the 8- and 16-gig models)—so if an iPod Touch is what you want, then you should just buy an iPod Touch and save a lot of money

Some wily fans have realized that they can buy the iPhone for $200, sign up

for service, then cancel and pay the $175 early-termination fee The result: a

no-service, liberated phone for $375 total (That’s still more expensive than an iPod Touch, though and you never know when that loophole might get closed.)

Incidentally, the iPhone is a locked GSM phone, meaning that it works only

with an AT&T account It won’t work with Verizon, Sprint, T-Mobile, or any other

A

carrier, and you can’t insert the SIM card (page 8) from a non-AT&T phone and expect it to work

Yes, hackers have succeeded in unlocking the iPhone, so that it can be used

on other cell companies’ networks; their primary motivation for doing so is to

be able to use it in other countries, where the iPhone hasn’t been available But now that the iPhone is sold legitimately in 70 countries (and counting), there may be less reason to go that questionable route

All right then: Here you are in the AT&T store, or about to head to one Here are some of the issues you’ll face and decisions you’ll have to make:

Transferring your old number.

home phone number to your new iPhone Your friends and coworkers can keep dialing your old number—but your iPhone will now ring instead of the old phone

It usually takes under an hour for a cellphone-number transfer to take place, but it may take several hours During that time, you can make calls

on the iPhone, but can’t receive them

Transferring a landline number can take several days.

Select your monthly AT&T plan.

unlim-ited Internet use and unlimunlim-ited calling to and from other AT&T phones All of them also offer Rollover Minutes, a feature no other carrier offers That is, if you don’t use up all of your monthly minutes this month, the unused ones are automatically added to your allotment for next month, and so on

All but the cheapest plan also offer unlimited calls on nights and ends (On that plan, you get 5,000 night/weekend minutes, which is actu-ally pretty close to “unlimited.”) The primary difference between the plans, therefore, is the number of weekday calling minutes you get

week-Most people sign up for the $70 monthly plan, which offers 450 weekday calling minutes But there’s a 900-minute plan for $90, a 1,350-minute plan for $110, and, believe it or not, an unlimited calling plan for $130.None of these includes any text messages For those, you’ll have to pay

$5 more for 200 messages, $15 for 1,500, or $20 for unlimited messages

Of course, you can always pay á la carte, too: 20 cents for each message

(The original iPhone, you may remember, offered 450 minutes a month, unlimited Internet, and 200 text messages for $60 a month—much less

No wonder so many people were cranky when the iPhone 3G was

an-nounced AT&T and Apple, however, point out that you’re now getting 3G service, which you weren’t before—and that the new plan is identical

to what you’d pay for a 3G Treo or BlackBerry.)

The choice you make here isn’t etched in stone You can change your plan at any

time at www.wireless.att.com, you can log in with your iPhone number and make

up a password Click My account, and then click Change Rate Plan to view your

options.

All iPhone plans require a 2-year commitment and a $36 “activation fee” (ha!)

As you budget for your plan, keep in mind that, as with any cellphone,

you’ll also be paying taxes as high as 22 percent, depending on your

state Ouch

Once you get the phone home, hook it up to iTunes (You’ll be told, as though you didn’t know by now, that you need iTunes 7.7 or later.) Now you can spec-ify what you want copied onto the phone Turn to Chapter 13 for details

AT&T Fringe Cases

For most people, the plans described above are all they’ll ever need There are, however, plenty of oddball cases—business plans, family plans, pay-as-you-

go plans—that might be worth considering For example:

Prepaid plans.

• AT&T’s GoPhone plans are intended for people with poor credit (or a fear of commitment) You pay for each month’s service in

advance, and it’s very expensive: $60 a month buys you only 300

min-utes, for example

But here’s the thing: There’s no two-year commitment, no deposit, no

contract You can stop paying at any time without having to pay the

usual $175 early-termination fee Unfortunately, the GoPhone plans aren’t available for the iPhone 3G

customers tend to be heavier users of data than consumers.” (Plausible? You decide.)

Upgrading from an original iPhone.

can get the iPhone 3G for the new-customer price ($200 or $300)—and you don’t even have to pay the $175 early-termination fee Just bring your old iPhone to the store and get the new one activated

You can give the old phone to another family member, sell it, put it up on eBay, whatever you like

Family plans.

• The iPhone can be part of an AT&T family plan It works just like any other phone: For $10 more per month, it shares a pool of minutes with other phones belonging to the same family (It still has to have its own $30-a-month Internet service, though.)

Upgrading an Original iPhone

There’s not much involved in bringing the iPhone 2.0 software to your original iPhone One day—probably a long time ago, at this point—iTunes alerts you that a free upgrade is available You click Download and Install When it’s all over, your new iPhone has access to the App Store, MobileMe, Exchange, and over 100 new features, and all your old data is put back onto it

Here’s the whole experience—told in pictures First, the announcement:

Don’t worry about that erasing business iTunes will restore everything to your iPhone after the installation Going on:

Next, iTunes offers to put all your music, videos, and other stuff back onto your phone (from the backup it made a moment ago) Click Continue.

And then, suddenly, it’s all over The iPhone is reborn

Like the iPods that came before it, the iPhone is inspiring a torrent

of accessories that seems to intensify with every passing month Stylish cases, speakers, docks, cables—the list goes on

This appendix gives you a representative sampling it also points you in the right direction so you can find iPhone accessories that look good, sound good, and most importantly—fit

Proper Shopping for the iPhone

This is the most important thing to remember when you’re looking for iPhone hardware: Not all iPod and iPhone accessories are created equal (Or, as Yoda might say: Created equal, not all iPod and iPhone accessories are.)

headphone stereo miniplugs don’t fully connect

The iPhone is also a phone, with components inside that can cause static,

•

buzz, and interference when used with external speakers (which have

their own electronic innards) So accessories intended for the iPod may not work

To help you identify accessory get products that are compatible with the iPhone, Apple has its own “Works with iPhone” logo program As the company puts

it, products bearing the logo are “electronic accessories

designed to connect specifically to iPhone and certified

by the developer to meet Apple performance standards.”

B

Getting stuff with the “Works with iPhone” logo should save you the grief that comes with “Buying the Wrong Thing.”

Some good places to look include:

Apple’s iPhone Accessories page.

offi-cial white plastic cables, the optional iPhone 3G dock, power adapters, Bluetooth headsets and more (www.apple.com/iphone/accessories)

Digital Lifestyle Outfitters

cases practically since the little white MP3 player took the first spin of its scroll wheel Somehow, they had iPhone cases and other accessories in stock before the first iPhone hit the street (www.dlo.com)

XtremeMac

• Another iPod stuffmaker, XtremeMac makes fashionable car chargers and other powerful products that work with the iPhone (www xtrememac.com)

EverythingiCafe

• If it works with an iPhone, you can probably find it here

by clicking the Store tab: cleaning cloths, screen protectors, Bluetooth headsets, cases, and on and on It’s not just a shopping center; user forums, reviews, and news make the site live up to its all-encompassing name (http://store.everythingicafe.com)

If you’re looking for specific categories of products, say a not-too-geeky belt case or a Bluetooth headset for handsfree-dialing, the next few pages give you an idea of what’s out there

Protecting Your iPhone

With its glass-and-chrome good looks, keeping the iPhone from getting scuffed, scratched, or dented is a priority for many people who’ve just dropped

$200 or more on the thing Two types of accessories in particular can bring an extra layer of protection (and peace of mind): cases and screen protectors

Here are some examples:

Griffin Technology Flexgrip.

layer of textured silicone to help keep it from slipping out of

your hand Available in black, red, pink, or white ($15; www.

griffintechnology.com)

• DLO HipCase Available in black or

brown leather (or black nylon), the HipCase lets you holster your iPhone at your side

($30; www.dlo.com)

• Belkin Clear Acrylic Case for iPhone

3G Many cases cover up the iPhone, but this see-through

plastic number has nothing to hide and protects your

invest-ment in rigid acrylic armor ($30; www.belkin.com)

Screen Protectors

People who’ve used stylus-based Palms, Pocket PCs, or

smart-phones are big fans of screen protectors—thin sheets of sticky plastic that lie smoothly over the glass to provide a protective barrier

ZAGG invisibleSHIELD.

of your iPhone, this screen-protector has a formidable pedigree: its thin polyurethane film was originally created for the military to protect the

leading edge of helicopter blades And now that same military ogy has a mission to keep your iPhone from getting scratched up ($25;

technol-www.zagg.com)

DLO SurfaceShields.

origi-nal iPhone and the iPhone 3G, you get five

sheets of antiglare screen covers per pack

They cling to the iPhone’s screen by static

adhesion so they don’t leave gunk on your

phone and can be easily readjusted ($15;

ww.dlo.com)

Making the iPhone Heard

Your iPhone comes with a pair of wired, mic-equipped earbuds and its own not-very-powerful external speaker If you want a bump up from this factory equipment, you can find plenty of other options Hate wired headphones? Go with a Bluetooth headset Want wireless headphones in stereo? Get a stereo (A2DP) Bluetooth adapter Want to blast the music on your iPhone? A set of external speakers takes care of that

For example:

DLO iPhone

speak-•

ers This compact sound

system looks like a big

black Easter egg before

you open it and connect

your iPhone The system

runs on 4 AA batteries or

its own AC adapter, and if

you need to take a call while you’re rocking out, you can do so on a really loud speakerphone ($50; www.dlo.com)

V-MODA Vibe Duo headphones

plastic, and Apple’s trademark headphones have ally taken hard knocks for wimpy bass Matching the chrome edge of the iPhone, the Vibe Duo noise-isolating earbuds give you more boom, style and a mike pickup for calls

tradition-($101; www.v-moda.com)

Griffin SmartTalk Headphone Adapter +

•

Control & Mic for iPhone Have a favorite pair of

headphones? This headphone adapter has a

built-in a microphone and control box, so that you can

use the headphones of your choice The control

box and mike let you play, pause, or skip tracks—

and pick up a call when one comes in ($20; www.

griffintechnology.com)

BlueAnt Supertooth 3

•

speakerphone The iPhone’s

speakerphone isn’t all that loud

even when it’s cranked up all

the way And you still have to

take a hand off the steering

wheel to pick up a call if you’re

driving Pair up your iPhone

and upload your contacts to

the Supertooth 3, though, and

you get a more robust mobile

speakerphone that doubles

as a secretary The device

reads the contact information of the incoming caller and announces the name out loud You just have to say “OK” to pick up the call ($120; www myblueant.com)

Infinixx AP23 Stereo Bluetooth adapter.

headphones or speakers, this little snap-on gadget lets you stream the music wirelessly—and in A2DP stereo ($62; mobile.brando.com.hk)

Apple iPhone Bluetooth headset.

of the prop department on a science-fiction movie, but Apple’s

single-button headset fits in either ear and automatically pairs itself with your iPhone ($100; www.apple.com)

Speaking of audio, see page 72 for a discussion of Bluetooth wireless headsets for

the iPhone.

Power to the iPhone

The iPhone 3G wasn’t out for more than a day before people started plaining about the battery life If you’re on the road for hours and away from your charger, here are a few products designed to boost your battery and keep that iPhone running as long as you are

com-iPhoneck Backup Battery for iPhone.

onto the end of your iPhone, but iPhoneck’s backup battery also adds

on several hours of usage Models are available for both the original and iPhone 3G ($30-$35; www.iphoneck.com)

Mophie Juice Pack

No, it’s a backup battery! Wait, it’s both

Mophie’s form-fitting lithium polymer

battery (housed in a soft-grip case) adds

eight hours of talk time and six hours of

Internet time when you’re on the go

It’s designed for the original iPhone, but

a 3G version is in the works

($100; www.mophie.com)

XtremeMac inCharge Auto.

12-volt outlet in your car is the only place

you can gas up your iPhone during the

day, this sleek black charger should do

the trick A self-resetting fuse keeps the

power flow nice and even to your trusty

companion ($20; www.xtrememac.com)

inventive and exciting iPhone products are coming out all over the place if you don’t have time to keep up, let the gadget blogs do it for you a few to hit regularly

if you want to see the latest in cool: gizmodo (gizmodo.com), engadget (www.

just about every major iPhone and iPod accessory hitting the shelves, don’t miss the news and reviews over at iLounge (www.ilounge.com).

Double-Dipping: iPod Accessories

The “Works with iPhone” logo ensures happy shopping, but your existing iPod gear might play nice with iPhone If you’re game, keep the following advice

in mind

External Speakers

Most speakers that connect through the 30-pin port on the bottom of modern iPods also fit iPhone You may need one of Apple’s Universal Dock adapters—a white plastic booster seat that makes most iPod models sit securely in speaker docks—for a good fit, especially if you have an iPhone 3G (And frankly, exter-nal woofers and tweeters sound infinitely better than the iPhone’s tiny, tinny speaker.)

One major thing to remember, though: electronic interference If you forget, the iPhone will remind you If it senses you’re seating it in a non-“Works with iPhone” speaker system, you’ll see a message suggesting that you put it in Airplane mode Doing so takes care of the interference, but it also prevents you for making or getting phone calls You can blow past the warning and keep Airplane mode off, but you may get some unwanted static blasts with your music

FM Transmitters

Those little gadgets that broadcast your iPod’s music to an empty frequency

on your dashboard radio are a godsend for iPodders who don’t want to ten to the same 40 songs over and over on commercial radio Unfortunately, these transmitters are not so hot for the iPhone Again, electronic interference

lis-is an lis-issue, unless you put the phone into Airplane mode Transmitters that connect through the headphone jack, meanwhile, probably won’t fit the first-generation iPhone

Earphones

If you’ve ditched your telltale white iPod earphones for a higher fidelity set, you probably won’t be able to connect it to the Original iPhone’s sunken headphone jack—at least not without an inexpensive jack adapter from Belkin and other manufacturers Thankfully, the second-generation iPhone 3G has

head-a normhead-al unrecessed hehead-adphone port; you chead-an plug just head-about head-any regulhead-ar headphones or earbuds into it

Troubleshooting and Maintenance

The iPhone is a computer—and you know what that means: Things

can go wrong This particular computer, though, is not quite like

a Mac, a PC, or a Treo it’s brand-new it runs a spin-off of the Mac

oS X operating system, but that doesn’t mean you can troubleshoot it like

a Mac There’s very little collective wisdom, few Web sites filled with shooting tips and anecdotal suggestions

trouble-until there is, this chapter will have to be your guide when things go wrong

First Rule: Install the Updates

There’s an old saying: “Never buy version 1.0 of anything.” In the iPhone’s case, the saying could be: “Never buy version 2.0 of anything.”

The very first version (or major revision) of anything has bugs, glitches, and things the programmers didn’t have time to finish they way they would have liked The iPhone is no exception

The beauty of this phone, though, is that Apple can send it fixes, patches, and even new features through software updates One day you’ll connect the phone to your computer for charging or syncing, and—bam!—there’ll be a note from iTunes that new iPhone software is available

So the first rule of trouble-free iPhoning is to accept these updates when they’re offered With each new software blob, Apple removes another few dozen tiny glitches

Remember that within the first 2 months of the original iPhone’s life, software updates 1.0.1 and 1.0.2 came down the pike, offering louder volume, security fixes, bug fixes, and many other subtle improvements The big-ticket updates, bringing more actual features, came tumbling after (1.1.1 through 1.1.4) Now that 2.0 is here, you can expect a similar flurry of fixes to follow

C

Reset: Six Degrees of Desperation

The iPhone runs actual programs, and as actual programs do, they actually crash (That’s especially true of programs from the App Store.) Sometimes, the program you’re working in simply vanishes and you find yourself back at the Home screen (That can happen when, for example, Safari encounters some plug-in or data type on a Web page that it doesn’t know how to handle.) Just reopen the program and get on with your life

If the program you’re in just doesn’t seem to be working right—it’s frozen or acting weird, for example—one of the following six resetting techniques usu-ally clears things right up

Proceed down this list in order! Start with the easy ones.

Force-quit the program

“launching” and “exiting” programs They’re always just there,like TV nels, when you switch to them But if a program locks up or acts glitchy, you can force it to quit Hold down the Home key for 6 seconds

chan-The next time you open the troublesome program from the Home screen, it should be back in business

Turn the phone off and on again

has gone wrong, hold down the Sleep/Wake switch for a few seconds When the screen says, “slide to power off,” confirm by swiping The iPhone shuts off completely

Turn it back on by pressing the Sleep/Wake switch for a second or two

Force-restart the phone

pro-gram, and you can’t shut off the phone either, you might have to force

a restart To do that, hold both the Home button and the Sleep/Wake switch for 10 seconds Keep holding, even if the screen goes black or you see the “power off” slider appear Don’t release until you see the Apple logo appear, meaning that the phone is restarting

Reset the phone’s settings

of your data—only the phone’s settings From the Home screen, tap SettingsÆGeneralÆResetÆReset All Settings

Erase the whole phone

GeneralÆResetÆErase All Content and Settings Now this option zaps all your stuff—all of it Music, videos, email, settings, all gone, and all over-

written with random 1’s and 0’s to make sure it’s completely able Clearly, you’re getting into last resorts here

unrecover-Restore the phone

• If none of these steps seem to solve the phone’s

glitchiness, it might be time for the Nuclear Option: erasing it completely, resetting both hardware and software back to factory-fresh condition

if you’re able to sync the phone with iTunes first, do it! That way, you’ll have a

backup of all those intangible iPhone data bits: text messages, call logs, Recents

list, and so on iTunes will put it all back onto the phone the first time you sync

after the restore.

To restore the phone, connect it to your computer In iTunes, click the

iPhone icon and then, on the Summary tab, click Restore

The first order of business: iTunes offers to make a backup of your iPhone (all of its phone settings, text messages, and so on—see page 269) before proceeding Accepting this invitation is an excellent idea Click Backup

When it’s all over, you can sync your life right back onto the iPhone—this time, if the technology gods are smiling, with better success.

What Else to Try

If the phone is still glitchy, try to remember what changes you made to it recently Did you install some new App Store program, add a new video, mess around with your calendar?

It’s worth fishing through iTunes, turning off checkboxes, hunting for the recently changed items, and resyncing, in hopes of figuring out what’s causing the flakiness

iPhone Doesn’t Turn On

Usually, the problem is that the battery’s dead Just plugging it into the USB cord or USB charger doesn’t bring it to life immediately, either; a completely dead iPhone doesn’t wake up until it’s been charging for about 10 minutes It pops on automatically when it has enough juice to do so

If you don’t think that’s the trouble, try the resetting tactics on the previous pages

Doesn’t Show Up in iTunes

If the iPhone’s icon doesn’t appear in the Source list at the left side of the iTunes window, you’ve got yourself a real problem You won’t be able to load

it up with music, videos, or photos, and you won’t be able to sync it with your

The USB factor

• Trace the connection from the iPhone, to its cradle

(if you’re using one), to the USB cable, to the computer, making sure

everything is seated Also, don’t plug the USB cable into a USB jack on

your keyboard,and don’t plug it into an unpowered USB hub Believe or not, just trying a different USB jack on your computer often solves the

problem

The iPhone factor

• Try turning the phone off and on again Make sure its battery is at least partway charged; if not, wait 10 minutes, until it’s

sucked in enough power from the USB cable to revive itself

if you’re having trouble charging the iPhone, make sure it’s indeed connected to

a uSB charging cable—not one of the old FireWire cables (or charging docks with

FireWire) if the battery icon at the top of the screen bears a little lightning-bolt

icon, you’re charging; the iPhone will be 80 percent charged in about an hour.

But if the red part of the battery icon on the iPhone screen flashes three times and then the screen goes black, the iPhone is not getting power and won’t charge.

The iTunes factor

• The iPhone requires iTunes version 7.7 or later

Download and install the latest No success? Then reinstall it

Phone and Internet Problems

What can go wrong with the phone part of the iPhone? Let us count the ways

Can’t make calls

• First off, do you have enough AT&T cellular signal to

make a call? Check your signal-strength bars Even if you have one or

two, flakiness is par for the course, although one bar in a 3G area is much better than one bar in a non-3G area Try going outside, standing near a window, or moving to a major city (Kidding.)

Also, make sure Airplane mode isn’t turned on (page 120) Try calling

somebody else, to make sure the problem isn’t with the number you’re dialing

If nothing else works, try the resetting techniques described at the ning of this chapter

begin-Can’t get on the Internet.

three ways: via a Wi-Fi hot spot, via AT&T’s 3G network, and via AT&T’s much slower EDGE network If you’re not in a hot spot and you don’t have an AT&T signal—that is, if there’s no µ, G, or 3 icon at the top of the screen—then you can’t get online at all

Can’t receive text messages

mes-sages that contain picture or video attachments, you’ll never see them (the messages, that is, not the buddies) Ask your correspondents to email them to you instead

Can’t send text messages

Contacts has an area code

Email Problems

Getting your email settings right the first time isn’t easy There are all kinds of tweaky codes and addresses that you have to enter—if they weren’t properly synced over from your computer, that is

If email isn’t working, here are some steps to try:

Sometimes, there’s nothing for it but to call your Internet provider (or

•

whoever’s supplying the email account) and ask for help Often, the tings you use at home won’t work when you’re using a mobile gadget like the iPhone Open SettingsÆMail, Contacts, Calendars, and tap your email account’s name to view the Settings screen

set-If you’re getting a “user not recognized” error, you may have typed your

•

password wrong (It’s easy to do, since the iPhone converts each ter you type into a • symbol about one second after you type it.) Delete the password in Settings and re-enter it

charac-If you’re having trouble connecting to your company’s Exchange server,

•

see the end of Chapter 15

Oh—and it probably goes without saying, but remember that you can’t

•

get email if you can’t get online, and you can’t get online unless you have

a Wi-Fi or cellular signal

Messages Are Disappearing

Strange but true: Unbeknownst to just about everyone but Apple