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Trang 2Server 2003
Best Practices for Enterprise Deployments
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Trang 3About the Authors
Danielle Ruest is a workflow architect and process consultant focused on peopleand organizational issues for large IT deployment projects During her 22-yearcareer, she has led change-management processes, developed and deliveredtraining, and managed communications programs during process-implementationprojects Danielle is the co-author of numerous articles and presentations as well
as Preparing for NET Enterprise Technologies, a book on mastering change inthe enterprise
Nelson Ruest is an enterprise architect specializing in infrastructure design
He is a Microsoft Certified Systems Engineer and Microsoft Certified Trainer
The goal of his 22-year career has been to assist organizations in mastering thetechnologies they depend upon He is also a frequent guest speaker at Comdexand other conferences in North America Nelson is the co-author of numerousarticles as well as Preparing for NET Enterprise Technologies
Both work for Resolutions Enterprises (http://www.Reso-Net.com/),
a Canadian consulting firm that provides services in the architectural andproject management fields
About the Technical Editor
Stephane Asselin has been involved with information technology for thepast 11 years, with a majority of his time focused on hardware and networkingconfigurations He has done infrastructure assessment and host hardening onMicrosoft technologies for five years He is a Certified Information SystemsSecurity Professional (CISSP) and a Microsoft Certified Systems Engineer (MCSE)
More recently, he has been involved in supportability reviews for governmentagencies to help them prepare for their Windows Server 2003 migration He iscurrently a senior technical account manager for Microsoft Corporation
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Trang 4Server 2003
Best Practices for Enterprise Deployments
Danielle Ruest Nelson Ruest
McGraw-Hill/Osborne
New York / Chicago / San Francisco Lisbon / London / Madrid / Mexico City / Milan New Delhi / San Juan / Seoul / Singapore / Sydney / Toronto
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Trang 52100 Powell Street, Floor 10
Emeryville, California 94608
U.S.A
To arrange bulk purchase discounts for sales promotions, premiums, or fund-raisers, please contact
McGraw-Hill/Osborne at the above address For information on translations or book distributors outside theU.S.A., please see the International Contact Information page immediately following the index of this book
Windows®Server 2003: Best Practices for Enterprise Deployments
Copyright © 2003 by The McGraw-Hill Companies All rights reserved Printed in the United States of America.Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed
in any form or by any means, or stored in a database or retrieval system, without the prior written permission
of publisher, with the exception that the program listings may be entered, stored, and executed in a computersystem, but they may not be reproduced for publication
1234567890 CUS CUS 019876543
ISBN 0-07-222343-X
Publisher Brandon A Nordin
Vice President &
Associate Publisher Scott Rogers
Acquisitions Editor Franny Kelly
Project Editor Patty Mon
Acquisitions Coordinators Emma Acker
Martin Przybyla
Technical Editor Stephane Asselin
Copy Editor Lunaea Weatherstone
Indexer Karin Arrigoni
Computer Designers Carie Abrew, Lucie Ericksen
Illustrators Melinda Moore Lytle, Michael Mueller,
Danielle Ruest, Lyssa Wald
Series Design Roberta Steele
Cover Series Design Jeff Weeks
This book was composed with Corel VENTURA™ Publisher
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Trang 6If there is one thing we have learned in our 22 years ofexperience, it is that even if technology is constantly changing,one thing remains the same: we must always take the time tomaster a technology before implementing it But, even before that,
we must fully comprehend our needs The best way to achievethis is to work as a team Including personnel from all areas ofthe enterprise can only make a better product in the end
Thus we dedicate this book to you, the reader, in hopes that
it will help you achieve this goal
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Trang 8Contents at a Glance
Chapter 1 Planning for Windows Server 2003 1
Chapter 2 Preparing for Massive Installations of Windows Server 2003 36
Chapter 3 Designing the Active Directory 78
Chapter 4 Designing the Enterprise Network IP Infrastructure 140
Chapter 5 Building the PC Organizational Unit Infrastructure 198
Chapter 6 Preparing the User Organizational Unit Infrastructure 244
Chapter 7 Designing the Network Services Infrastructure 286
Chapter 8 Managing Enterprise Security 348
Chapter 9 Creating a Resilient Infrastructure 408
Chapter 10 Putting the Enterprise Network into Production 446
Index 469
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Trang 10Preface, xix Acknowledgments, xxi Introduction, xxiii
Chapter 1 Planning for Windows Server 2003 1
Windows Server 2003 2
Building the Foundation of the Network 3
The Server Lifecycle 4
The Service Lifecycle 5
A New Model for Server Construction and Management 8
The Benefits of the PASS Model 11
A Structured Approach: Using Standard Operating Procedures 12
SOP Best Practices 13
Enterprise Network Architectures 14
Building on Windows 2000: The WS03 Model 15
Product Activation 17
The Windows Server Enterprise Architecture 18
Designing the Enterprise Network Architecture 19
The Architectural Design Process 20
Performing a Situation Review and Needs Analysis 22
The Changing Role of Servers 22
Consolidating Servers with Windows Server 2003 23
Using the PASS Model 24
Migration Considerations 27
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Trang 11Upgrade versus Clean Installation 28
Using the Technological Lab as a Testing Ground 29
Moving On 32
Best Practice Summary 33
Chapter Roadmap 33
Chapter 2 Preparing for Massive Installations of Windows Server 2003 36
Choosing the Migration Approach 37
Choosing What to Migrate First 39
Detailed Inventories 44
Security Considerations 45
Licensing Considerations 46
Installing and Configuring Servers 47
Preparing for Massive Installations 47
Using Installation Documentation 54
The Installation Preparation Checklist 54
Documenting Server Installations 54
The Post-Installation Checklist 55
Massive Installation Processes 56
The Initial Installation 57
Customizing Your Server 60
Choosing the Massive Installation Method 65
Scripting Upgrades 66
Disk Imaging 67
Remote Installation 70
Putting the Server in Place 75
Best Practice Summary 75
Chapter Roadmap 76
Chapter 3 Designing the Active Directory 78
Introducing Active Directory 79
New Features for Active Directory 83
The Nature of Active Directory 85
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Trang 12Designing the Solution: Using the Active Directory Blueprint 87
AD Partitioning 88
AD Service Positioning 88
Implementation Plan 89
Putting the Blueprint into Action 89
Forest/Tree/Domain Strategy 91
Forest Design Example 94
Production Forest Design 95
Domain Strategy Design 97
Other Forest Domain Designs 100
Forest Design Best Practices 100
Designing the Naming Strategy 101
Naming Best Practices 102
Designing the Production Domain OU Structure 104
The OU Design Process 104
The PCs Object OU Structure Design 107
The Services Object OU Structure Design 107
The People Object OU Structure Design 108
Replicating the OU Structure to Other Domains 109
Production OU Design Best Practices 109
AD and Other Directories 112
Microsoft MetaDirectory Services 113
Integrated Applications for NOS Directories 114
AD Integration Best Practices 115
Service Positioning 116
Operation Masters Positioning 116
Global Catalog Server Positioning 118
Domain Controller Positioning 119
DNS Server Positioning 119
Service Positioning Best Practices 120
Server Positioning Scenario 120
Site Topology 127
Site Topology Design 128
C o n t e n t s x i
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Trang 13Creating Site Link Bridges 128
Best Practices for Site Topology Design 130
T&T Corporation’s Site Topology Scenario 130
Schema Modification Strategy 133
Schema Modification Strategy Best Practices 135
AD Implementation Plan 135
The Ongoing AD Design Process 137
Best Practice Summary 137
Chapter Roadmap 138
Chapter 4 Designing the Enterprise Network IP Infrastructure 140
TCP/IP in Windows Server 2003 142
New IP Features in WS03 143
Implementing a New Enterprise Network 147
Preparing the Parallel Network 148
Creating the Production Active Directory 152
Forest Staging Activities 154
Installing the First Server in a Forest 154
Creation of the Second DC in the Forest Root Domain 167
Creation of the First DC in the Global Child Production Domain 171
Creating the Second DC in the Global Child Production Domain 173
Connecting the Enterprise Network 176
Network Infrastructure Staging Activities 176
Server Installation and Configuration 176
Configuring the First Network Infrastructure Server 177
Configuring the Second Network Infrastructure Server 185
Moving Servers and Configuring Domain Replication 185
Upgrading Active Directory from Windows 2000 to WS03 189
The Upgrade Process 189
Ongoing Forest Management 194
Best Practice Summary 194
Chapter Roadmap 196
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Trang 14Chapter 5 Building the PC Organizational Unit Infrastructure 198
Managing Objects with Active Directory 199
Group Policy Concepts 199
Group Policy Processing 201
GPO Inheritance (and Blocking) 202
Policy Loopback 205
Policy Filtering 207
Fast Logon Optimization 209
Policy Design 210
Designing a GPO Strategy 212
GPO Application and Processing Speed 212
Creating an OU Design for PC Management Purposes 214
Centralized PC Administration 214
Decentralized PC Administration 219
Designing for Delegation 220
Delegation in Active Directory 221
Designing a Delegation Strategy 225
Enterprise PC Management 225
Software Installations with WS03 226
Enterprise Software Assets 228
Software Delivery in the Enterprise 229
Completing the OU Strategy 234
Putting the PCs OU Infrastructure in Place 235
Using the Group Policy Management Console 239
Best Practice Summary 240
Chapter Roadmap 242
Chapter 6 Preparing the User Organizational Unit Infrastructure 244
Managing User Objects with Active Directory 245
The Active Directory User Object 246
Using Template Accounts 254
Massive User Management 255
C o n t e n t s x i i i
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Trang 15Managing and Administering Groups 257
WS03 Groups Types and Group Scopes 258
Best Practices for Group Management/Creation 260
Creating an OU Design for User Management Purposes 266
The People OU Structure 266
User-Related GPO Concepts 269
Completing the People OU Structure 279
Putting the People OU Infrastructure in Place 280
Best Practice Summary 282
Chapter Roadmap 283
Chapter 7 Designing the Network Services Infrastructure 286
Preparing File and Print Servers 288
Sharing Files and Folders 288
Expanding Disks for File Storage 289
Disk Structure Preparation 290
Creating the File Server 296
Creating the Folder Structure 297
Enabling File Server Services 298
Sharing Folders 301
Publishing Shares in Active Directory 302
Finding a Share in AD 304
Managing Folder Availability 305
Distributed Link Tracking 305
Working with the Distributed File System 306
Sharing Printing Services 312
WS03 Printer Drivers 313
Integration with Active Directory 314
Managing Printer Permissions 316
Internet Printing Protocol 316
Establishing a Shared Printer Policy 317
Creating the Print Server 319
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Trang 16Sharing Files and Printers for Non-Windows Clients 323
Macintosh Computers 323
UNIX Integration 324
Preparing Application Servers 324
Sharing Applications: Commercial and Corporate 324
Preparing Terminal Servers 329
Sharing Applications: Terminal Services 329
Collaboration Servers 337
Additional Network Infrastructure Server Functions 337
Preparing Remote Installation Services Servers 337
Server System Requirements by Role 339
Designing the Services OU Structure 340
Considerations for the Migration of Services to the Parallel Network 343
Best Practice Summary 344
Chapter Roadmap 346
Chapter 8 Managing Enterprise Security 348
Security Basics 349
Designing a Security Policy 351
The Castle Defense System 351
The Security Plan 355
The Microsoft Security Operations Guide 356
Windows Server 2003 Security 357
Applying the Castle Defense System 359
Level 1: Critical Information 360
Level 2: Physical Protection 361
Level 3: Operating System Hardening 362
System Security Configuration 363
Security Template Best Practices 373
Antivirus Strategies 374
General Active Directory Security 375
File System Security 378
C o n t e n t s x v
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Trang 17Print System Security 380
.NET Framework Security 380
Internet Information Server 6.0 384
Final Operating System Hardening Activities 386
Level 4: Information Access 387
Smart Card Authentication 387
Securing User Identification 388
Managing Trusts 394
Web Server Access Control 396
.NET Framework Authentication 398
Access Audition and Monitoring 399
Level 5: External Access 399
Designing an Internal Public Key Infrastructure 400
Managing the Security Policy 403
Best Practice Summary 404
Chapter Roadmap 406
Chapter 9 Creating a Resilient Infrastructure 408
Planning for System Redundancy 409
Preparing for Potential Disasters 411
Using WS03 Clustering Services 412
Network Load Balancing 414
Multiple-Node Server Clusters 420
Server Consolidation 425
Consolidation Through Server Baselining 426
Planning for System Recovery 428
Recovery Planning for the Enterprise Network 428
Data Protection Strategies 433
Finalizing Your Resiliency Strategy 441
Best Practice Summary 441
Chapter Roadmap 443
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Trang 18Chapter 10 Putting the Enterprise Network into Production 446
Migrating Data, Users, and PCs to the Parallel Network 447
Using the Active Directory Migration Tool 450
Transferring Networked User Data 454
Decommissioning the Legacy Network 457
Revising the IT Role Structure 457
New and Revised AD IT Roles 458
Designing the Services Administration Plan 460
WS03 Administrative Tools 464
Final Recommendations 466
Best Practice Summary 467
Chapter Roadmap 467
Index 469
C o n t e n t s x v i i
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Trang 20Windows Server 2003 is a graphical environment As such, many of its operations are
wizard-based We recommend you use the wizard interface even though there may be command-lineequivalents The reason for this is because a wizard enforces best practices and standard operatingprocedures automatically The wizard always uses the same steps and always provides the ability toreview your actions before they are implemented
This does not mean that you need to dally on screens that only provide information Read them
at least once and when you’re familiar with their content, move on to the screens where you need toperform actions
We cannot emphasize standard operating procedures enough An enterprise network simply cannot
be built on ad hoc procedures This is one of the reasons for this book It provides best practices andstandard procedures for building an enterprise network with Windows Server 2003 We hope you find
it useful
Comments can be sent to WindowsServer@Reso-Net.com
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Trang 22We would like to thank all of the people who helped make this book a reality, especially
Stephane Asselin of Microsoft Premier Support, our technical reviewer Thanks for all ofyour constructive ideas We would also like to thank Charles Gratton of Hewlett-Packard Canada forgiving so much of his personal time and dedication to let us test Windows Server 2003 on varioushardware configurations
Thanks also to Microsoft’s development and marketing team for Windows Server 2003 for all oftheir help in finding the right solution when issues arose Specifically, we’d like to thank Jan Shanahan,Jill Zoeller, Jenna Miller, Jackson Shaw, Kamal Janardhan, and B.J Whalen
Thanks to VMware Corporation for providing us with the software required to create our entiretechnical laboratory Thanks also to all of the other manufacturers that provided us with pre-releasesoftware tools so that we could cover enterprise needs as much as possible You’ll find yourselveswithin the book
Finally, thanks to McGraw-Hill/Osborne for all their patience and dedication in helping us makethis a better book Franny, it was fun to be part of your team
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Trang 24Building an enterprise network is no small task Worse, it seems you have to start over everytime the server operating system changes This book provides a structured approach that letsyou create a brand new enterprise network that is built on the best features of Microsoft’s new operatingsystem (OS), Windows Server 2003 This network is built in a parallel environment that does notaffect your current production network Then, when you’re ready to make the migration, it outlineshow to take security principals, documents, data, and applications and move them from your legacynetwork to the new, parallel environment This way, you can immediately begin to profit from thebest of this powerful OS
To achieve this goal, the book is divided into ten chapters, each building on the concepts of theprevious chapters to finally cover all of the elements required to build your new network The coreconcept of this book is its focus on enterprise features—only those features that are relevant to anenterprise environment Microsoft used a similar approach when they decided to remove such features
as Universal Plug and Play and scanner drivers from the OS because they are not server features andare not relevant in an enterprise Similarly, this book discards the features that are not intended forthe enterprise from Windows Server 2003’s more than 400 new features and improvements
Each chapter includes both discussion points and step-by-step implementations Each chapter ischock full of best practices, checklists, and processes In addition, each chapter ends with a ChapterRoadmap—a graphical illustration of the elements covered in the chapter, relevant figures, and toolsfound on the companion Web site (http://www.Reso-Net.com/WindowsServer/) The chapters aredivided into the following topics:
• Chapter 1: Planning for Windows Server 2003 gives an overview of the processes you need
to prepare your migration to the new OS It discusses the various elements you must have onhand before you proceed
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Trang 25• Chapter 2: Preparing for Massive Installations of Windows Server 2003 identifies thefour supported installation methods for Windows Server 2003 and helps you choose the mostappropriate massive installation method for your organization.
• Chapter 3: Designing the Active Directory reviews all of the requirements of an ActiveDirectory and outlines the steps required to build it It uses different scenarios to help youunderstand the most complex concepts of this powerful enterprise network feature
• Chapter 4: Designing the Enterprise Network IP Infrastructure focuses on TCP/IP, thecore communication protocol of the enterprise network Then it begins the parallel networkinstallation
• Chapter 5: Building the PC Organizational Unit Infrastructure looks at the elements youneed to put in place to manage PCs with Active Directory It begins the discussion on GroupPolicy, a discussion that will not end until Chapter 8
• Chapter 6: Preparing the User Organizational Unit Infrastructure examines how to
manage user objects through Active Directory It includes an extensive discussion of the
use of groups within an enterprise network
• Chapter 7: Designing the Network Services Infrastructure covers the services the network
is to deliver to users It outlines how these services should be built and identifies how theyshould be implemented
• Chapter 8: Managing Enterprise Security focuses on one element and one element only:security It introduces a new system, the Castle Defense System, which can be used to simplifysecurity policy design and implementation
• Chapter 9: Creating a Resilient Infrastructure is concentrated on making sure your servicesare always available As such, it covers both redundancy and disaster recovery
• Chapter 10: Putting the Enterprise Network into Production tells you how to migrate usersfrom your legacy network to the new, parallel environment you created In addition, it begins adiscussion of the new and revamped IT roles you will require now that you are running anetwork through Active Directory
Migrating to a new server OS is not a task that should be taken lightly This is why you shouldmake sure your project team includes all of the right players These should focus on at least twogroups: the first will work at the elaboration of the network architecture and the second will focus
on the preparation of installation procedures and perform the installation itself The technical
project team should include architects, system administrators, installers, user representatives, supportpersonnel, developers, and project managers You should make sure you involve your currentadministrative and operational staff in this project This will help you recover the best of the existingnetwork and help them learn more about the new operating system they will soon be using
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Trang 26In addition, you need to make sure that you involve the right stakeholders in your project Nothaving the right stakeholders can be as disastrous as not making the right technical decisions.
Finally, managing a project of this magnitude can be complex and can give you the impression
it is never-ending unless you structure it properly Thus, each chapter has been designed to help youstructure the technical activities needed to perform the migration This does not mean that everychapter needs to be addressed in a sequential order Though this is possible and even appropriate
in some cases, in very large organizations it would improperly stretch the project timeline Somechapters require the participation of your entire technical project team, but others do not because theyare focused on specific areas of technical expertise Figure 1 illustrates a sample timeline distributionfor the activities found in each chapter It lets you divide the technical project team into appropriate
I n t r o d u c t i o n x x v
Figure 1 The Windows Server 2003 Migration Timeline
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