bowl- ✦ Windows Live Search search.live.com from Microsoft — which was merging with Microsoft Bing bing.com as this book went to press — covers much of the same ground as Google, althou
Trang 1Book V Chapter 4
Bookmarking with the Fox
Bookmarking with the Fox
Firefox handles bookmarks differently from Internet Explorer
The easiest way to understand Firefox bookmarks? Start with the Unsorted
Bookmarks folder
If you hit a Web site that you want to bookmark, follow these steps:
1 Click the Bookmark icon on the right edge of the Address bar (Refer
to Figure 4-2.)
This step bookmarks the page and puts the bookmark in a kind of All Other folder named Unsorted Bookmarks
2 If you’d rather stick your bookmark in a place where you can find it
later or assign a tag to it, double-click the bookmark star on the right
edge of the address bar.
Firefox opens its Edit This Bookmark dialog box, shown in Figure 4-5
3 Type any tags you want to associate with the bookmark in the Tags
box, at the bottom.
Tags help you find things on the Address bar For example, if you assign
a Conficker tag to the bookmark, typing conf in the address bar brings
up this particular bookmark
on the Bookmark bar, click the down arrow to the right of the Folder box.
Firefox lets you choose the bookmark folder that should contain your new bookmark or create a new folder to hold the bookmark (see Figure 4-6)
Trang 2518 Bookmarking with the Fox
Figure 4-6:
Add new
folders here
5 If you create a new folder, you can leave it in the Unsorted
Bookmarks folder, but if you want to make it more readily sible from the Bookmarks menu, click and drag the new folder in the Edit This Bookmark dialog box so that the folder appears under the Bookmarks Menu folder.
acces-6 If you want to put the new folder on the Bookmarks toolbar, to the right of the Latest Headlines button, click and drag it to the Bookmarks Toolbar folder (see Figure 4-7).
makes it appear as a button here
Placing a folder under theBookmarks Toolbar folder
After the folder has been created (and, optionally, located on the Bookmarks menu or the Bookmarks toolbar), you can place any book-mark in the folder by double-clicking the bookmark star
Trang 3Book V Chapter 4
Creating Smart Folders
You can rearrange the buttons on the Bookmarks toolbar by simply clicking
and dragging
Creating Smart Folders
Firefox Smart Folders work much like a saved search You can save searches
of your Bookmarks folders, or of your browsing history in Smart Folders, and
they can be accessed from either the Bookmarks menu or the Bookmarks
toolbar
Here’s how to set up a Smart Folder saved search:
1 In Firefox, choose Bookmarks➪Organize Bookmarks.
The Library appears, as shown in Figure 4-8
2 On the left, choose which folders you want to search.
For example, you can search your browsing history by choosing the History folder, or you can search all bookmarks by choosing All Bookmarks You can also narrow the scope of the saved search by click-ing a lower-level folder, such as News Sites
3 In the upper-right corner, click in the Search box and type the items
you want to locate.
In Figure 4-9, I search All Bookmarks for the term windows.
4 Just below the Search box, click Save.
Firefox prompts you for a name for your saved search, er, Smart Folder
5 Type a name for your search and click OK.
Firefox creates a folder with the name you provided in Step 5 and puts the folder on the Bookmarks menu
Trang 4520 Working with RSS Feeds — the Real Way
The new Smart Folder acts just like any other folder If you open the folder on the Bookmarks menu, or click the button on the Bookmarks toolbar, Firefox runs the search and delivers the result
Working with RSS Feeds — the Real Way
In Chapter 3 of this minibook, I talk about RSS feeds in Internet Explorer, but I had to bite my tongue, er, stifle my typing fingers Though IE can handle RSS feeds all by itself, there’s a much better way, using the Web site igoogle.com Firefox makes it easy to add RSS feeds to your own, personal-ized igoogle.com page
Here’s how RSS, or Really Simple Syndication, works — really:
1 A Web site (usually with “newsy” topics, but sometimes just a site that
wants to get noticed) creates a specific kind of file, an RSS feed.
2 When the Web site has, uh, new news, it adds a short new item to the beginning of the RSS feed file and drops the last item off the end.
Typically, the new item is just a few sentences long That keeps the RSS feed short and simple and reasonably up to date
3 If you go to a Web site that maintains an RSS feed, Firefox can tell that
it has an RSS feed, and a little orange box with “radio waves” appears
to the right of the Web page’s address.
You can see an example of the orange radio waves icon on the far right end of the address bar in Figure 4-2, at the beginning of this chapter
4 When you find a site with an RSS feed you want to follow, you
sub-scribe to the feed.
It’s kind of like subscribing to a newspaper or magazine
Trang 5Book V Chapter 4
Working with RSS Feeds — the Real Way
5 A program on your computer, an RSS reader, periodically looks at the
RSS feeds for all Web pages on your subscription list, and keeps track
of the latest items.
Many different RSS readers are running around If you like, you can use the
RSS readers built into Internet Explorer, Firefox, or Chrome Personally, I
find all of them intrusive and hard to work with My personal choice for an
RSS reader is the iGoogle customized page from Google
Here’s how to set up a custom iGoogle page, with your own RSS reader:
1 If you don’t already have one, go to gmail.com and create a Gmail
account.
Be creative Your name is William Gates, right?
2 In Firefox, go to igoogle.com.
You see a sign-up page like the one shown in Figure 4-10
3 Pick and choose the RSS feeds you want to see, and then click Save.
iGoogle shows you your initial iGoogle home page After you have the page set up, you can add more RSS feed content by using the steps later
Trang 6522 Working with RSS Feeds — the Real Way
Feel free to use iGoogle as your browser’s home page I do
With an iGoogle account set up, you have everything you need to keep on top of every site on earth Here’s how to start feeding your iGoogle page:
1 In Firefox, navigate to the site that you want to add to your RSS reader.
You see the orange radio waves button to the right of the site’s address
2 Click the radio waves button.
Firefox shows you the latest news items from the site and offers to set
up a subscription to it, as shown in Figure 4-11
4 Choose Add to Google Homepage.
If you’re already signed in to Google, your personal iGoogle home page appears (If you aren’t already signed in, you have to type your user-name and password.) The RSS feed you choose appears in the upper-left corner of the page (see Figure 4-12)
Trang 7Book V Chapter 4
5 You can click and drag the new RSS feed anywhere on the page.
Every few minutes, iGoogle reaches out to all sites on your iGoogle home page and retrieves the latest news from the sites’ RSS feeds
You can customize the Google home page till the cows come home A series
of tutorials is at google.com/support/websearch/?ctx=web
If you don’t want all of your RSS feeds served on your home page, try the
Google Reader With the Google Reader (reader.google.com), you have
to click one additional time — typically on a Reader widget on your home
page, or a Favorites or Bookmark icon — but the feeds contain more detail,
and you have more control over the layout than with iGoogle
Adding Firefox’s Best Add-Ons
An enormous cottage industry has grown up around Firefox The Firefox
people made it relatively easy to extend the browser itself As a result, tens
of thousands of add-ons cover an enormous range of capabilities
To search for add-ons, mosey over to addons.mozilla.org/en-US/
firefox (see Figure 4-13) You can search for the add-ons recommended by
Firefox itself or look for the most frequently downloaded add-ons
Trang 8524 Adding Firefox’s Best Add-Ons
Here are some of my favorites:
✦ Adblock Plus blocks ads (What did you expect?) It doesn’t work all the
time — in the free version, you have to choose which ads you want to knock out — but it certainly speeds up download times See a demo at adblockplus.org/en
✦ Greasemonkey adds a customizable scripting language to Firefox
After you install Greasemonkey, you can download scripts from userscript.org that perform an enormous variety of tasks, from tweet assistance to downloading Flickr files
✦ Video Download Helper makes it easy to download videos from the
Web
✦ IETab embeds Internet Explorer inside Firefox If you hit a site that
absolutely won’t work with Firefox, right-click the link, choose Tools➪ Open This Link in IETab, and Internet Explorer takes over a tab inside Firefox
✦ eBay Sidebar watches your trades while you’re doing something else.
✦ DownThemAll “scrapes” all downloadable files on a Web page and
pres-ents them to you so that you can choose which files you want to load Click Start and they all come loading down
down- ✦ NoScript lets you shut down JavaScript programs, either individually or
for a site as a whole Many sites don’t work with JavaScript turned off, but NoScript gives you a fighting chance to pick and choose the scripts you want
Trang 9Book V Chapter 4
Using Smart Keywords in Firefox
✦ Ghostery keeps an eye on sites that are watching you It tells you when
sites contain “Web beacons” that can be used to track your surfing habits
✦ Linky lets you open all links or images on a page, all at once, either on
separate tabs or in separate windows It’s a helpful adjunct to Google image search
To install the latest edition of any of these add-ons, go to addons.mozilla
org/en-US/firefox and search for the add-on’s name
Using Smart Keywords in Firefox
Imagine being able to type, oh, news obama high tech on the Firefox
address bar and have the Google News site search for news with the words
obama high tech Imagine being able to type tv star trek and have
TV.com search for star trek Or, it might be blogs conficker and have
Technorati search for conficker.
It’s easy Firefox calls them Smart Keywords If you can find a Web site with a
place to perform a search, you can create a Smart Keyword for that search
Here’s an example I need to look up Google images all the time It’s a pain in
the neck to go to google.com and click the Images link, or go to images
google.com and run a search for a specific image Using Smart Keywords,
I can tell Firefox to treat, oh, im as a Smart Keyword That way, whenever
I want to search Google images for, say, pictures of the ASUS Eee PC, I can
type im asus eee pc and see all the hits in no time flat
Here’s how to set up the Smart Keyword:
1 Go to a Web site that has a search box.
In Figure 4-14, I go to images.google.com
2 Right-click inside the search box and choose Add a Keyword for This
Search.
Firefox shows you the New Bookmark dialog box, shown in Figure 4-15
3 In the Name box, type a name that reminds you of the purpose of the
Smart Keyword In the Keyword box, type the Smart Keyword you want to use Click Save.
Your Smart Keyword takes effect immediately Go ahead and try it
Trang 10526 Using Smart Keywords in Firefox
Trang 11✓ Searching quickly and effectively
✓ Using Google pet tricks
✓ Posting on newsgroups with Google
Internet searching can be a lonely business You’re out there, on the
Internet range, with nothing but gleaming banner ads and text links to guide you What happens when you want to find information on a specific subject but you’re not sure where to start? What if Google leads you on a wild goose chase? What if the Microsoft Bing “decision engine” takes the wrong turn?
Microsoft has been gunning for Google for years as though it’s the only big search engine in town, but the fact remains that alternatives to Google abound You don’t need to develop a religious attachment to a single search engine Look around and go with what works best for you
We cover Google with near-religious fervor on AskWoody.com
Even though everybody (outside of Redmond) says that Google is the best search engine, not everybody knows just how great Google is Some of the engine’s best parts are also its best-kept secrets That’s a shame, really, because folks who spend time searching the Web for information can save a lot of time and effort if they know how to use Google effectively And, folks who don’t spend time searching the Web for things should
This chapter helps you get the most from Google, yes, but it also shows you many alternatives that can truly come in handy, whether you use Google or something else
Trang 12528 Understanding What a Search Engine Can Do for You
Understanding What a Search Engine Can Do for You
It ain’t easy being the biggest, baddest search engine around A decade
or so ago, Google (then named BackRub) amounted to little more than a simple idea: If a lot of Web sites point to a particular Web page, the page being pointed to probably contains information that many people would find interesting
Stanford grad students Larry Page and Sergey Brinn, the BackRub founders, scrimped together enough money to build a working prototype in a Stanford dorm room By 1998, the (ahem!) PageRank system, which tries to assign a number that predicts the relevance of a page to a specific query, was gener-ating a lot of interest on campus: Students could find the stuff they wanted without having to slog through endless lists of categories In September
1998, Page and Brinn adopted the name Google and opened a real office with
a cool $1 million in initial capital Truth be told, the “office” was in a garage, which came with a washing machine, dryer, and hot tub They blew all the money on computers — my kind of people
Google has gone from one of the most admired companies on the Web to one of the most criticized — on topics ranging from copyright infringement
to pornography to privacy and censorship — and the PageRank system has been demonized in terms rarely heard since the Spanish Inquisition Few people now believe that PageRank objectively rates the “importance” of a Web page — millions of dollars and thousands of months have been spent trying to jigger the results Like it or not, Google just works The Google
spiders (the programs that search for information), which crawl all over
the Web, night and day, looking for pages, have indexed billions of pages, feeding hundreds of millions of searches a day Other search engines have spiders, too, but Google’s outspider them all
As this book went to press, Google was worth about $140 billion, the verb
to google had been embraced by prestigious dictionaries, the company was
taking on Microsoft mano a mano in many different areas, and many other
search engines offered decent alternatives to the once almighty Google
In this section, I show you several kinds of searches you can perform with Google (and the other search engines) No matter what you’re looking for, a search engine can find it!
Searching for text
One of the main reasons you use a search engine is to find textual tion For example, you might want to find out what the longest river in Asia
informa-is You go to a search engine such as Google (www.google.com) and type
longest river in Asia in the search field Figure 5-1 shows the results of the
Google search for longest river in Asia.
Trang 13Book V Chapter 5
The number-one result points to the Scottish Indoor Bowls Web site —
surely a definitive source of information about rivers — which, indeed,
delivers the correct answer: The longest river is the Yangtze (known locally
as the Chang Jiang), at 6,380 kilometers, or 3,960 miles, long The second
Google response to the search phrase longest river in asia is an Answers.
com entry for the longest river in Australia Erp The third result leads to the
Microsoft MSN Encarta site, which has a thorough and accurate write-up
If you don’t find what you’re looking for at Google, try one of these alternatives:
✦ Dogpile (www.dogpile.com) automatically combines the search
results of Google, Yahoo! Search, Windows Live Search (formerly MSN Search), and Ask.com (formerly Ask Jeeves), with a proprietary rank-ing formula that frequently gives excellent results As shown in Figure
5-2, the first two Dogpile results for longest river in Asia match Google’s
exactly, right down to the idiosyncratic choice of an indoor lawn ing league as the preeminent authority on river lengths The third result points to a kids’ social studies page, but the fourth gets near the heart of the matter, with a link to the Wikipedia list of rivers by length
bowl- ✦ Windows Live Search (search.live.com) from Microsoft — which was
merging with Microsoft Bing (bing.com) as this book went to press — covers much of the same ground as Google, although I find some of its proclivities irritating For example, in Figure 5-3, you see how Live Search pulls the correct answer (with no details) from the Encarta Encyclopedia, but the next result links to the kids’ social studies page, and the third link opens a list of books at Amazon.com — which isn’t close to what I want
No doubt Microsoft has some sort of deal with Amazon
Trang 14530 Understanding What a Search Engine Can Do for You
Trang 15Book V Chapter 5
Understanding What a Search Engine Can Do for You
✦ Yahoo! Search (search.yahoo.com) has an interesting and different
history Years ago, Yahoo! drew much acclaim for its directory — kind of
an Internet Yellow Pages In 2002, Yahoo! bought Inktomi, which had one
of the best search engines at the time, and in 2003 it acquired AltaVista
The Yahoo! search site used the Google search engine until 2004, when
it switched to a new engine based on the offerings from the acquired companies As a result, Yahoo! frequently comes up with results that are significantly different from Google’s — which may be good or bad, as you can see in Figure 5-4
✦ Ask (ask.com), formerly Ask Jeeves, developed a small following
because of its ability to work with natural-language questions My search for the longest river in Asia (see Figure 5-5) yielded the best results of any of the engines I tested
Trang 16532 Understanding What a Search Engine Can Do for You
I’ve gone back to using Google for almost all my searches If I hit a snag, I’ll try Dogpile Microsoft’s Bing doesn’t seem to offer anything better than Google, although it’s packed with advertising and abounds with offers for overpriced goods And, I would have to be downright desperate to use Microsoft Live Search for images (see the next section)
Searching for images
If you search for images — photos, video clips, drawings — the ties of the various engines may surprise you At least, they surprise me For
capabili-example, if I run the longest river in Asia search through the Google image engine (images.google.com), all the top search hits match my criteria
(see Figure 5-6) That’s quite remarkable
The Windows Live Search image search (images.live.com) presents results in a unique, and very usable, way Unfortunately, as you can see in Figure 5-7, the results have precious little in common with the search terms The first item returned points to an eight-year-old CNN article about the Three Gorges Dam construction project, which was completed two years ago The second result talks about a river in Malaysia, and the next dozen
or more entries are all travel advertisements, some (but not all) of which actually talk about the Yangtze River
Trang 17Book V Chapter 5
Trang 18534 Finding What You’re Looking For
The Dogpile image results show a travel brochure, an elementary school site, and a river in South America Blech Yahoo!’s image search relies heav-ily on Flickr, which contains a substantial amount of unverified information Ask’s image search suffers from the same timeliness problems as Windows Live Search
Searching for everything else:
Blogs, news, and more
Other search engines, which rely more on audience participation than on automated scanning and gathering, are worth mentioning Check out these examples:
✦ Technorati (technorati.com) specializes in indexing blog entries It
includes a kind of audience-participation engine that makes it easy to find the most popular blog entries: You’re invited to vote for blog post-ings that ring your chimes The emphasis is on technical topics
✦ Digg (digg.com), like Technorati, relies on user votes to bring news
stories and specific postings to your attention Unlike Technorati, Digg doesn’t scan or index entries — instead, it relies on submissions from the world at large The Digg emphasis is on news, broadly defined, in the areas of technology, science, world, business, videos, entertainment, and games
✦ del.icio.us (del.icio.us) makes it easy for you to bookmark sites and
then leaf through other folks’ bookmarks, with popularity rankings and affinity scores
Finding What You’re Looking For
Google has turned into the 800-pound gorilla of the searching world I know people who can’t even find AOL unless they go through Google True fact.The more you know about Google, the better it can serve you Getting to know Google inside and out has the potential to save you more time than just about anything in Windows proper If you can learn to search for
answers quickly and thoroughly — and cut through the garbage on the Web just as quickly and thoroughly — you can’t help but save time in everything you do
Using the other Google engines
Google searches for much more than text If you run a standard Google search using the search box, with the results shown earlier (refer to Figure 5-1), you’re presented with a number of options above the Google search box:
Trang 19Book V Chapter 5
Finding What You’re Looking For
✦ Images: I think Google has the best image search engine around I talk
about the image search engine in the “Searching for images” section, earlier in this chapter
✦ Maps: Google Maps continues to amaze me The direct connection here
on the Google main page makes it quite easy to type search terms — no physical address necessary — and zero in on a location, anywhere in the world (see Figure 5-8)
✦ News: Google News aggregates news reports from 4,500 English
lan-guage newspapers, wire agencies, and the like, all over the world It’s completely automated: no human intervention required That’s good and bad It’s good because you get to see a cross-section of how the news is being reported in many different places It’s bad because the automatic distiller ain’t perfect
I like searching Google News because it doesn’t try to “spin” a topic, and the biases that show through tend to be biases shared by English-speaking people worldwide You can sign up for Google News alerts via e-mail or SMS, and there’s an RSS feed, so you don’t need to search for the news — it can find you (See the discussion of iGoogle and RSS feeds
in Book V, Chapter 4.) ✦ Video: Google has pioneered the indexing and lookup of video clips,
from sites all over the Web — YouTube, Picasa, AOL, MTV, NBC, Dailymotion, MySpace, and many more
Trang 20536 Finding What You’re Looking For
✦ More/Groups: Google owns newsgroups If you’re looking for Internet
newsgroups — the largely unmonitored postings of millions of Internet users, on every topic under the sun — use the search box and then click More➪Groups Google literally owns the newsgroup archives, to a first approximation, anyway Google newsgroup tools and interface run rings around anything Microsoft can deliver See the “Posting on Newsgroups” section, later in this chapter
To keep on top of the latest specialized Google search engines, go to
google.com and click first the More link and then Even More
✦ Capitalization doesn’t matter Search for diving phuket or diving
Phuket — either search returns the same results
✦ The first words you use have more weight than the latter words If
you look for phuket diving, you see a different list than the one for diving phuket The former list emphasizes Web sites about Phuket that include a mention of diving; the latter includes diving pages that mention Phuket
✦ Google shows you only those pages that include all the search terms
The simplest way to narrow a search that returns too many results is
to add more specific words to the end of your search term For ple, if phuket diving returns too many pages, try phuket diving
exam-beginners In programmer’s parlance, the terms are anded together.
✦ If you type more than ten words, Google ignores the ones after the
tenth.
✦ Google ignores a surprisingly large number of short words (such as
who, how, where, to, and is) as well as single-digit numbers The
results page tells you whether it ignored certain words In Figure 5-1,
at the beginning of this chapter, the underlines under the terms in the
upper-right corner tell you that the terms longest, river, and asia were used in the search but in was not.
Trang 21Book V Chapter 5
Finding What You’re Looking For
✦ You can use OR to tell Google that you want the search to include two
or more terms — but you have to capitalize OR For example, phuket
OR samui OR similans diving returns diving pages that focus on Phuket, Samui, or the Similans
✦ If you want to limit the search to a specific phrase, use quotes For
example, diving phuket “day trip” is more limiting than diving
phuket day trip because in the former, the precise phrase day trip
has to appear on the page
✦ Exclude pages from the results by putting a hyphen in front of the
words you don’t want For example, if you want to find pages about
diving in Phuket but you don’t want to associate with lowly snorkelers, try diving phuket -snorkeling
You can combine search tricks If you’re looking for overnight diving, try diving phuket -”day trip” to find the best results
✦ Google supports wildcard searches in quite a limited way: The asterisk
(*) stands for a single word If you’re accustomed to searches in, say,
Word or Windows, the * generally indicates a sequence of characters, but
in Google only stands for an entire word You might search for div* and
expect to find both diver and diving but Google won’t match on either
Conversely, if you search for, oh, email * * wellsfargo.com, you find a lot of e-mail addresses (The second * matches the at-sign (@) in an address Try it.)
If you use Google to search for answers to computer questions, take
advan-tage of any precise numbers or messages you can find For example,
goo-gling computer won’t start doesn’t get you anywhere; but two beeps
on startup may If you’re trying to track down a Windows error message,
use Google to look for the precise message Write it down, if you have to.
Using Advanced Search
Didn’t find the results you need? Click the link to the right of the Google
Search button to bring up the Advanced Search page
If you need to narrow your searches — in other words, if you want Google
to do the sifting rather than do it yourself — you should get acquainted with
Google’s Advanced Search capabilities Here’s a whirlwind tour:
1 Run your search and, if it doesn’t have what you want, click the
Advanced Search link.
Google brings up its Advanced Search page (see Figure 5-9)
Trang 22538 Finding What You’re Looking For
2 Fill in the top part of the page with your search terms.
In Figure 5-9, I ask for sites that include the word diving and the exact phrase underwater photography I also want to exclude the phrase day
trip and return only pages pertaining to Phuket, Samui, or the Similans.
Anything you can do in the top part of this page can also be done by using the shorthand tricks mentioned in the preceding section If you find yourself using the top part of the page frequently, save yourself some time and brush up on the tricks (such as OR, -, “”) that I mention in the earlier section “Searching wisely.”
3 In the bottom part of the Advanced Search Page, further refine your search by matching on
Trang 23Book V Chapter 5
You can find more details about Google Advanced Search on the Google
Advanced Search page, google.com/help/refinesearch.html
Pulling out Google parlor tricks
Google has many tricks up its sleeve, some of which you may find useful —
even if it’s just to win a bet at a party For example:
✦ To find the status of your UPS, FedEx, or USPS delivery, just type the
package number (digits only) in the Google search box.
✦ The search box is a stock ticker Type a symbol such as MSFT or
SCBSET.
✦ To use Google as a calculator, just type the equation in the Google
search box For example, to find the answer to 1,234 × 5,678, type
1234*5678 in the search box Or, to find the answer to 3 ÷ π, type
3/pi No, Google doesn’t solve partial differentials or simultaneous
equations — yet
✦ Google has a built-in units converter The word in triggers the
con-verter Try 10 meters in feet or 350 degrees F in centigrade (or 350 f in
c) or 20 dollars in baht or (believe me, this is impressive) 89 euros per
liter in dollars per gallon You can also use to, as in 90 f to c.
✦ To find a list of alternative (and frequently interesting) definitions for
a word, type define, as in define booty.
Trang 24540 Posting on Newsgroups
✦ You can see movie reviews and local show times by typing movie and
then the name of the movie, such as movie lincoln.
✦ Try quick questions for quick facts For example, try height of mt
ever-est or length of mississippi river or currency in singapore.
Posting on Newsgroups
One of the most important (but largely unknown and underutilized) Google gems is the ongoing archive of Usenet newsgroup postings For many, many years, the Usenet newsgroups on the Internet served as a vital person-to-person link, with hundreds of millions of absolutely uncensored messages
on every conceivable topic
You may know newsgroups for their extensive collections of pictures, movies, songs, and other types of media You may not know that the original reason for the newsgroups — providing a way for people to communicate with each other, about a bewildering number of topics — is still alive and well
Google, being Google, has indexed the messages, built a credible viewer that shows you who replied to which message and when, and even assembled quite a serviceable front end so that you can post your own messages in the groups
When you perform a standard Google search, frequently you find the results
of a Google Groups search at the bottom of the search results page Feel free
to click the offered links and see what other people are saying!
To search for a message in the massive Google newsgroups archive, follow these steps:
1 Start your favorite browser and go to groups.google.com.
Google shows you the Google Groups search page (see Figure 5-11)
2 Type your search terms in the box and press Enter.
Google returns a list of all messages that meet your criteria In Figure 5-12, I search for newsgroup messages that deal with Microsoft Knowledge Base (KB) article 960715
The results are normally presented to you in order of Google’s lated relevance You may find it more enlightening to click the Sort By Date line at the top of the results list
Trang 25calcu-Book V Chapter 5
3 You almost always want to see the entire thread (the message itself,
with all the messages that came before it and after it), so click the underlined link at the top of a message that interests you.
Google shows you the thread, as shown in Figure 5-13
Trang 264 To reply to a message, locate and click a Reply link.
Generally, you can post on threads that are no more than 60 days old You may need to sign up for a Google account, which takes only a few seconds As soon as you’re signed up, you see a Posting form
5 Type your message in the space provided and click Post.
Your message appears on the group in short order
That’s how hard it is to talk to anyone, on any subject, anywhere in the world
Trang 27Chapter 6: Sending Windows Mail Live
In This Chapter
✓ Choosing the right e-mail program
✓ Whatever happened to [fill in the blank] mail?
✓ Using Windows 7’s Live Mail Essential
✓ Putting together decent e-mail messages with a minimum of hassle
✓ Keeping on top of your contacts
Q: What happened to Outlook Express?
A: Oh, it went away a long time ago Outlook Express was the free e-mail
program that shipped in Windows XP and almost all its predecessors It’s kaput Bygones
Q: What happened to Windows Mail?
A: It disappeared, too Windows Mail was a barely warmed-over minor
upgrade to Outlook Express Microsoft shipped Windows Mail as the free e-mail program in Windows Vista But Microsoft forgot about Windows Mail shortly after it shipped Orphaned Abandoned at birth
Q: So what do we do for mail in Windows now?
A: Microsoft now actively encourages all Windows users — even those with
Windows XP — to download and install Windows Live Mail, the latest and greatest incarnation of the Outlook Ex — er, Windows Mail line Either that
or you can buy Outlook, which is part of Microsoft Office
Microsoft dropped all significant support for Outlook Express and Windows Mail years ago Why? Because they don’t make Microsoft any money As
“free” e-mail programs inside Windows, Microsoft couldn’t charge for them, couldn’t stick advertising in them, couldn’t make a sou Now, with the new, improved Windows Live Mail — which doesn’t ship inside any version of Windows — Microsoft feels free to “monetize” its e-mail program (I love the
word monetize — it means that Microsoft can do just about anything it
wants to turn a buck from the software, over and above what you paid for Windows 7.)
Contents
Chapter 6: Sending Windows Mail
Live 543
Choosing an E-Mail Program 546
Conversing with E-Mail 553
Trang 28544 Counting the Microsoft E-Mail Programs
Q: Hey, I’m confused What about Hotmail? I thought that was from
Microsoft, too How many different mail programs does Microsoft make? Which one should I be using?
A: Therein lies a tale Told by a dummy, full of sound and fury .
This chapter takes you through the choices you have in e-mail programs and, if you so decide, steps you through setting up Windows Live Mail, one
of the vaunted Windows 7 Live Essentials
Counting the Microsoft E-Mail Programs
Microsoft now has five — count ’em, five — different e-mail programs, with
countless versions of each one: Hotmail, Outlook, Outlook Express, Windows Live Mail, and Windows Mail None of those programs bears even a slight semblance to the others And when you go on, beyond Microsoft, a great big world of e-mail awaits
Two of these mail programs are obsolete: Windows Mail is a free program that shipped with Vista, and Outlook Express is the nearly-identical free program that shipped with Windows XP and earlier versions If you know anyone who has technical problems with either or both of these programs, gently suggest to her that she’s beating a long-dead horse and that she should consult the “Choosing an E-Mail Program” section for some good alternatives
I cover the still-viable Microsoft e-mail programs in the following sections
Outlook
Outlook, the e-mail program in Microsoft Office (see Figure 6-1), stands out
as the granddaddy of e-mail programs It’s enormous It’s convoluted It’s expensive Its pieces don’t hang together well It doesn’t travel well unless you have a corporate Virtual Private Network (VPN) or Office Web Access (OWA), the latter of which truly should be counted as another Microsoft mail program Most of the corporate world, and many normal folks (includ-ing yours truly), depend on it every day Hundreds of versions of Outlook are used by tens of millions of people every day
To further add to the confusion: Outlook was part of Office 2003 Student
& Teacher Edition, the low-cost version of Office that sold like hotcakes But the new, improved Office 2007 Home & Student Edition doesn’t have Outlook It’s the price of progress, I guess
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Hotmail is the online Microsoft e-mail service (see Figure 6-2) This week,
the politically correct name for the product is Windows Live Hotmail — that
could change next week — but everybody knows it as Hotmail Hotmail
once owned the online e-mail market Every few months, Microsoft comes
out with a facelift or a name change, each time promising that the new,
improved Hotmail — er, Windows Live Hotmail — works “just like Outlook!”
Trang 30546 Choosing an E-Mail Program
In fact, Hotmail doesn’t work anything at all like Outlook It can’t Hotmail stores all your messages on the giant Microsoft servers — none of it ever comes down to your desktop, unless you use a separate program to reach into Hotmail and pull mail down to your computer
Windows Live Mail
Windows Live Mail, the primary topic of this chapter, is one of the Windows Live Essentials (which I talk about in Book I, Chapter 5) Windows Live Mail pulls mail down and stores it on your computer Windows Live Mail gobbles
up mail sent to your e-mail address, whatever your address may be, using
traditional Internet e-mail computers (POP3 servers) It can also grab mail
from Hotmail, Google’s Gmail, Yahoo! Mail, and many other online mail services
Choosing an E-Mail Program
You have three good reasons to use Windows Live Mail: inertia, inertia, and inertia All the other reasons aren’t convincing If you’re stuck with Windows Live Mail because you have a big collection of old Outlook Express (OE) or
Hotmail blazed new ground as the first free
Web-based e-mail service when Sabeer Bhatia
(a native of Bangalore and a graduate of both
Caltech and Stanford) spent $300,000 to launch
it in 1996 On December 31, 1997, Microsoft
bought Hotmail for $400 million, and the service
has never been the same Microsoft struggled
with Hotmail for many years, adding new users
like flies, but always suffering from severe
per-formance problems and crashes heard round
the world Ultimately, Hotmail was shuffled
under the Microsoft Network (MSN) wing of
the corporate umbrella, its free services were
clipped, and its user interface was subjected to
more facelifts than Dick Clark, which is saying something
As MSN lost its luster and competitors such
as Gmail and Yahoo! Mail battered at the, uh, Gates, the Hotmail subscription-based income model died almost overnight and the company’s market share fell precipitously Why pay for 20
MB of Hotmail message storage when Google gave away 1 GB for free? Hotmail became the number-one candidate for a “Live” makeover and the poster child for Microsoft’s entire Live effort It remains to be seen whether Hotmail,
er, Windows Live Hotmail can survive another decade
A brief history of Hotmail
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Choosing an E-Mail Program
Windows Mail (WM) messages, you have my sympathies If you want to stick
with Windows Live Mail because it looks and acts like OE or WM, at least at
first glance, I s’pose that’s a reasonable fear, er, justification
But if you’re willing to look beyond Windows Live Mail and Outlook Express
and Windows Mail, you have all sorts of good options:
When you choose your own e-mail program, keep these points in mind:
✦ If you don’t want to carry your mail with you, use one of the many
Web-based e-mail services Internet access is cheap, easy, and generally
reliable all over the world Recently, Google’s Gmail (mail.google.com, see Figure 6-3), and Yahoo! Mail (mail.yahoo.com) have garnered the best reviews Hotmail (er, Windows Live Hotmail, hotmail.com, or mail.live.com) and, perhaps surprisingly, AOL Mail (discover.aol
com) cover all the bases It seems like the feature set and promotions change every week, so check each Web site to see what’s best for you
✦ In my experience, people who rely on e-mail, and want to keep their
mail on their own computer, ultimately gravitate to Outlook I know
that’s a heretical observation, but it’s true Outlook 2003 and 2007 bine hyperactive spam filtering and so-so antiphishing technology with the kind of industrial strength that many e-mail addicts need It’s also surprisingly easy to use — at least, the common e-mail actions are easy
com-to find and run The big downside? Outlook is expensive
Trang 32548 Choosing an E-Mail Program
If you decide you want Outlook, keep several points in mind Many panies get licenses for Outlook that come along for the ride when they buy Microsoft Exchange Server; your company may have a license for Outlook that’s already paid for If you have to buy a copy of Outlook, read
com-up on the differences between Outlook 2003 and Outlook 2007 You may find that Outlook 2003 has everything you need — if you can find it — for
a fraction of the 2007 price
✦ Several people I know use Mozilla Thunderbird (mozillamessaging.
com), a lightweight, open source (free) mail program from the same foundation that brought us Firefox Most Thunderbird users I know
are old Eudora fanatics; Thunderbird picked up where Eudora dropped dead in its tracks Personally, I don’t like Thunderbird; given a choice, I would always opt for one of the online services But if you need to carry your messages with you and you don’t like Windows Live Mail, it’s a good alternative
Keeping up with all the e-mail buzzwords is
difficult Here’s a quick little list that should
get you through the major twists and turns of
installing and using an e-mail client (an e-mail
program that runs on your computer) and
get-ting it to retrieve your mail
In a traditional e-mail client, you type a
mes-sage, list which addresses you want to receive
the message, and then send it When your
com-puter sends the message, it connects to a
spe-cific kind of computer attached to the Internet:
a Simple Mail Transfer Protocol (SMTP) server
The SMTP server is responsible for putting the
message onto the Internet, destined for its
intended recipient
The Internet routes messages based on the
e-mail addresses of the recipients The last
part of your e-mail address — the part after
the @ sign — is your domain name In Woody@
AskWoody.com (yes, that’s my e-mail address; no, capitalization doesn’t matter), AskWoody.com is my domain name A mes-sage sent to me ends up on a particular kind
of computer, a Post Office Protocol 3 (POP3)
server, that is tasked with handling messages sent to AskWoody.com
When you tell your computer that you want to receive messages, it goes out to your POP3 server and downloads all the messages wait-ing for you in its queue In most cases, after the messages are downloaded to your computer, they’re deleted from the POP3 server
Attachments to messages (pictures, files, and
so on) travel as text, and your e-mail client (or the Web program you use to send and receive mail) takes care of the details using the spe-
cific set of rules named Multipurpose Internet
Mail Extensions (MIME).
E-mail client, POP3, and bafflegab
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Getting Started with Windows Live Mail
Getting Started with Windows Live Mail
Windows Live Mail is one of those Windows 7 Live Essentials that is
distrib-uted independently of Windows 7 I talk about the Windows Live Essentials
in Book I, Chapter 5
Chances are very good that you can’t see Windows Live Mail on your
com-puter Not to worry Even if you have it installed, you’d be well advised to go
out and download the latest version Here’s how to do it:
1 Use your favorite Web browser to navigate to download.live.com.
2 Click Download.
The Windows Live Installer, wlsetup-web.exe, is transferred to your computer Double-click it or do whatever you need to do (depending on your browser) to run it
3 Select the check box marked Mail and deselect the others Then click
Install.
The Windows Live installer downloads Windows Live Mail and sticks it
on your computer Time to grab a latté
Then (as I describe in detail in Book I, Chapter 5), Microsoft asks you to let it take over your Web browsing, uh, experience — and keep track of all your Windows activities
The final panel asks you to sign up for a Windows Live ID
5 If you want to use one of the Microsoft online services and you don’t
already have a Windows Live ID, click Sign Up and follow the tions in Book V, Chapter 7 to create a completely bogus ID.
If you have a Hotmail ID, a Messenger ID, or an Xbox Online ID, you already have a Windows Live ID
6 Click Close.
Windows Live Mail is now installed on your computer You can’t see it yet, but it’s there
Now you’re ready to run Windows Live Mail (WLM) for the first time Here’s
the easy way to start:
Trang 34550 Getting Started with Windows Live Mail
1 Choose Start➪Windows Live Mail.
WLM whizzes and gurgles for a bit and then shows you the Add an E-Mail Account dialog box, shown in Figure 6-4
2 If you have a Hotmail account and you want to use Windows Live Mail
to access that account, fill out the Add an E-Mail Account dialog box with the information for your Hotmail account Click Next and then click Finish.
Starting with a Hotmail account is a quick and easy way to get going with Windows Live Mail: WLM understands Hotmail, and you don’t have to futz with any settings
On the other hand, you may want to use a conventional e-mail account,
in which case you need to fill out the details (see the nearby sidebar,
“E-mail client, POP3, and bafflegab”) Your Internet service provider (ISP) should’ve given you all that information
If you set up a Hotmail account, WLM advises that it needs to download the folders before you can read the messages in this account
3 Click Download.
WLM goes out to Hotmail (or whichever e-mail account you set up) and retrieves your Inbox In the end you see your inbox, which looks more
or less like the one shown in Figure 6-5 Yes, WLM blocks pictures, even
if they come from the Microsoft Security Response Center (See the nearby sidebar, “Why does Windows Live Mail block pictures?” for more information.)
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Quick Views panel Message search bar Warning bar
Mailboxes for each e-mail account
Previewed messageContents of selected mailbox
4 You’re ready to read, write, send, and receive, so you may as well.
See the next section for details
The Windows Mail window (refer to Figure 6-5) is easy to figure out Across the
top is a traditional menu bar that changes depending on which Live Mail
appli-cation you’re running, plus icons for colorizing (adding a background color to
the main window), “menus” (which behave much like a traditional Tools menu
item, with a hodgepodge of settings underneath), and Help (See Table 6-1 for a
description of the menu items, from left to right, and what they do.)
Table 6-1 The Windows Live Mail Menu
Name What It DoesNew Opens a window that lets you write a new message (see the
“Conversing with E-Mail” section, later in this chapter) Also lets you create new events for the Calendar, a new contact for your Contacts list, or a new e-mail folder
Reply Opens a window that lets you write a new message The e-mail
address in the current message is used as the To address in the new message, and the contents of the current message are copied into the bottom of the new message
Trang 36552 Getting Started with Windows Live Mail
Calendar Creates a new event, to go in your calendar, with the message subject used as the event’s subject, and with a copy of the message
in the text of the event You have to add dates, times, and other information
Delete Moves the message to the Deleted Items folder, on the left
Junk Moves the message to the Junk e-mail folder, on the left You’re
also given an opportunity to forward the message to Microsoft (and unnamed “third parties”) for its giant junk collection
Sync Sends the mail in your outbox and retrieves mail for your inbox This
is the same as Send/Receive in Outlook
In the upper-right area are tools that let you crank up Windows Live
Messenger and change your Messenger persona I talk about Windows Live Messenger in Book V, Chapter 7
On the left, you see these items:
✦ The Quick Views panel: The Quick Views panel lets you filter your
inbox quickly, so you see only Unread E-Mail, Unread E-Mail from Your Contacts, or Unread RSS Feeds
✦ All the different mailboxes for each e-mail account: In Figure 6-5, I have
only one e-mail account, so Windows Live Mail shows only my Hotmail mailboxes
✦ Links to the other Windows Live Mail applications.
You may want to use Windows Live Mail to read your RSS Feeds, but I greatly prefer iGoogle, which is trivially easy to hook up with Firefox (see Book V, Chapter 4 for details) You may also want to use Windows Live Mail to read newsgroups, but for my money, Google Groups has the WLM program beat to pieces (see Book V, Chapter 5 for details)
In the middle, Windows Live Mail shows you the contents of the selected mailbox In Figure 6-5, I select the inbox on the left, so the middle pane has a list of all messages in my inbox
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Conversing with E-Mail
On the right, you see a modified preview of the selected message If
Windows Live Mail has modified the message in some way, the
notifica-tion appears in a bar at the top of the message For example, in Figure 6-5,
Windows Live Mail blocks pictures in the message (For an explanation, see
the following sidebar, “Why does Windows Live Mail block pictures?”)
If you click the link marked Delete and Block on the message notification bar,
Windows Live Mail deletes the current message and puts the sender on the
Blocked Senders list Then you never see another message from that sender
ever again If you accidentally click Delete and Block, you can bring the
sender back from the blacklist: Click the down arrow on the “menus” icon,
choose Safety Options, click the Blocked Senders tab, select the accidentally
banished sender, and click the Remove button
Conversing with E-Mail
If you grew up with e-mail, you’re lucky Windows Live Mail should behave
more or less the way you expect If you were born before, oh, 1999, you may
not be so adept This section scratches the surface of what there is to know
about e-mail It should suffice to get you started on the right foot
Unless you specifically tell Windows Mail that
you want it to download and show you pictures
inside e-mail messages, it won’t There’s a
reason why — and it has nothing to do with all
the, uh, shall we say, creative pictures floating
around on the Internet these days
Pictures can be put inside e-mail messages
in one of two ways Either the whole picture
goes in the message, or a link to the picture
goes inside the message The link points to a
place on the Internet where Windows Mail
can retrieve the picture, if you ask it to If the
whole picture is inside the message, Windows
Mail shows it But if a link exists, Windows
Mail doesn’t retrieve the picture unless you tell
it to
Why? Because of a “Web beacon.” Spammers
learned long ago that they could put unique
pointers inside e-mail messages, referring to pictures on their Web sites When Windows Mail reaches out and grabs the picture,
it leaves behind a trace of where it came from — and that trace can be linked to the e-mail address of the person who received the message Spammers send out millions of messages with Web beacons, and they’re rewarded with a list of all the e-mail addresses
of the people who opened the messages
Windows Mail doesn’t follow the picture links — and thus it doesn’t confirm the validity
of your e-mail address to spammers — unless you choose Tools➪Options, click the Security tab, and deselect the Block Images and Other External Content in HTML E-mail check box
Why does Windows Live Mail block pictures?
Trang 38554 Conversing with E-Mail
Setting up mail accounts
The process of setting up mail accounts — and you can set up dozens, if you choose — is a simple one Get your accounts in order and you’re free to create, send, and receive e-mail messages at will Or to Will
How many e-mail accounts do you need? Many people have several e-mail addresses — perhaps one for work, one for school, and one for personal use
I strongly recommend that you not add e-mail accounts for several people in
Windows Live Mail You can add a hundred accounts for yourself, but the minute you add an account for your significant other or your kids or your parents, things get sticky — not just because you all find yourselves reading each others’ mail, but because replying, deleting, and forwarding other peo-ples’ mail gets real hairy, real fast
If more than one person is using Windows Live Mail, set up a separate Windows account for each person (see Book II, Chapter 2) That way, even if you don’t put passwords on the accounts, you can keep the mail sorted out automatically Little Billy won’t accidentally delete Daddy’s notification about winning the Irish lottery Little Melinda won’t accidentally leave her love letter in the family Sent Items folder
To add other e-mail accounts or modify your existing one, follow these steps:
1 Start Windows Live Mail.
2 On the left, above the list of applications, click the link marked Add E-Mail Account.
The Add an E-Mail Account dialog box, shown in Figure 6-6, appears If you have a normal e-mail account, you probably need to select the check box marked Manually Configure Server Settings for E-Mail Account
3 If you’re very lucky — or if you’re adding a Hotmail, Gmail, or Yahoo! Mail account — just fill out the boxes and click Next Windows Live Mail handles all the rest.
Windows Live Mail includes the Autodiscovery technology, which can automatically track down all your settings, based on your e-mail address Microsoft has a big database of domain names (that’s the part
of your e-mail address to the right of the @ sign) and if your domain is in that big database, Windows Live Mail can guess at all the settings neces-sary to set up e-mail service
4 Unfortunately, in many cases you have to select the check box marked Manually Configure Server Settings for E-Mail Account and then click Next.
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Conversing with E-Mail
If you choose to set up the account manually, you see the dialog box shown in Figure 6-7
5 Fill in the requested information and click Next.
Unfortunately, you have to get that information from the company that handles your e-mail service
Someday it’ll be easy to set up e-mail accounts That day hasn’t arrived yet
Trang 40556 Conversing with E-Mail
Retrieving messages and attachments
When you want to check your e-mail, click the Sync link on the Windows Live Mail toolbar A notice appears in the lower-right corner of the Windows Mail window, advising that you’re receiving mail Click the Receiving link in the lower-right corner of the Windows Live Mail main window and you can watch the details as Windows Live Mail uploads and downloads your mas-sive missives (see Figure 6-8)
The latest version of Windows Live Mail blocks certain kinds of files, based
on the filename extension of the attached file (See Book II, Chapter 1 for a discussion of filename extensions — and why you need to make Windows show them to you.)
Of course, the concept of a “dangerous” filename extension is laughable Until September 2004, the jpg filename extension was considered “safe.” Then somebody discovered that it was possible to stick a killer program inside a JPEG picture file and a filename extension that was once considered innocuous became, overnight, one of the world’s Ten Most Wanted
Microsoft doesn’t block jpg files because that would make it impossible to receive photos