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THE CELLULARCONNECTION The Cellular Connection: A Guide to Cellular Telephones, Fourth Edition.. THE CELLULARCONNECTION A Guide to Cellular Telephones Fourth Edition ROBERT A... PREFACE

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THE CELLULAR

CONNECTION

The Cellular Connection: A Guide to Cellular Telephones, Fourth Edition Robert A Steuernagel

Copyright 2000 John Wiley & Sons, Inc ISBNs: 0-471-31652-0(Paper); 0-471-20340-8 (Electronic)

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THE CELLULAR

CONNECTION

A Guide to Cellular Telephones

Fourth Edition

ROBERT A STEUERNAGEL

A Wiley-Interscience Publication

JOHN WILEY & SONS, INC.

New York / Chichester / Weinheim / Brisbane / Singapore / Toronto

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Designations used by companies to distinguish their products are often claimed as trademarks.

In all instances where John Wiley & Sons, Inc., is aware of a claim, the product names appear in initial capital or   Readers, however, should contact the appropriate companies for more complete information regarding trademarks and registration Copyright 2000 by John Wiley & Sons, Inc All rights reserved

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic or mechanical, including uploading, downloading, printing, decompiling, recording or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the

Publisher Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 605 Third Avenue, New York, NY 10158-0012, (212) 850-6011, fax (212) 850-6008, E-Mail: PERMREQWILEY.COM

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered It is sold with the understanding that the publisher is not engaged

in rendering professional services If professional advice or other expert assistance is required, the services of a competent professional person should be sought

ISBN 0-471-20340-8

This title is also available in print as ISBN 0-471-31652-0

For more information about Wiley products, visit our web site at www.Wiley.com

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PREFACE

1 AN INTRODUCTION TO CELLULAR PHONE

The Cellular Method

The Cellular Telephone What You Should Know

About Cellular Frequencies Numeric Assignment

Module (NAM) A Quick Visit to a Cell Site

Where Can you Get Cellular Service? How Licenses

Were Granted: Wireline and Nonwireline Companies.

Who Sells Cellular Phones

Finding the Best Source of Cellular Phones and

Service Equipment Costs What to Look for in a

Cellular Phone Trying It Out Cellular Service

Pricing — Your Most Important Decision Reminder:

The Cellular Buyer’s Checklist

v

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5 THE BILL, PLEASE 31

One-Time (Nonrecurring) Expenses Recurring Expenses Variable Charges and Pricing Plans Terms Associated

with Recurring Charges Illustrative Pricing Plans.

Additional Rate Plans Special Promotions and Pricing

Options How Calls Are Billed Long Distance and

Roaming Choosing a Service Provider

Buttons, Buttons Displays and Indicators Placing a

Call Special Telephone Numbers Receiving a Call.

Health Considerations Batteries and Power Supplies.

Cellular Etiquette Special Cellular Features

How to Tell When You’re Roaming Roaming:

Outgoing Calls Roaming: Incoming Calls Roaming

Fraud Roamer Billing Additional Roaming

Considerations

Car Cellular Telephone Components Roof-Mounted

Antennas Trunk-Mounted Antennas Glass-Mounted

Antennas Transportables

Batteries Chargers and Eliminators Hands-Free

Operation Pagers Cases Data Applications A Cellular Data Communications Session Fax Applications.

Short-Message Service

10 DEALING WITH OPERATIONAL DIFFICULTIES 97

Bad Connections Signal Dropouts and Dead Spots.

Other Intermittent Effects Mechanical or Electronic

Failure Service and Repair

vi CONTENTS

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11 SAFETY AND SECURITY 107

Safety Security

Digital Cellular Personal Communications Service.

Technology Applications

CONTENTS vii

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The need to keep in touch — we all have it, whether for business or personal reasons Now you can keep in touch on the way to work or the shopping center, from a construction site or the golf course, or in

a rental car or on your boat.

If you spend time away from your best communication tool — the telephone — a cellular phone can add several business hours to your week Now you can stay in touch with your office, your customers,

or your family, even as you inch along in a traffic jam And cellular’s excellent audio performance ensures clear voice reception.

In today’s fast-paced world, the average business manager spends fourteen work-weeks per year on the telephone Salespeople, doctors, and wheeler-dealers report that when they spend time on the road, a cellular phone makes them much more productive So it’s no surprise that cellular has grown to more than 50 million subscribers and is expected to exceed 100 million by 2005.

Cellular phones are not only for the person who spends time in a car The first cellular phones — ‘‘mobile’’ phones — were bulky and meant to be mounted in a vehicle The development of convenient, small portable models has increased the number of applications for cellular phones by making them usable anywhere conventional phones are not available Architects, carpenters, or electricians work-ing at construction or repair sites can be in touch with their home offices Newspaper reporters and other journalists on assignment can transmit their stories to headquarters immediately or send written copy from a portable computer via their portable phone.

ix

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And let’s not forget about the family — its safety, pleasure, and convenience can be greatly increased by using a cellular phone, both

in the car and away from it And the greater affordability and availability of cellular service, as well as the cellular phone, puts it within the average person’s reach Driving to the movies, taking a bus

to a sporting event, or just walking to the corner store, instant communications can be at most people’s fingertips.

Although using cellular service might be as easy as pushing a few buttons, it is still expensive compared to regular telephone service, and there are several things you should understand when choosing your phone and the service you use with it Everything you need to know is explained here in an easy-to-understand manner.

You will learn how the cellular system works; what the purposes and advantages of each feature are; how to choose a telephone and telephone carrier; how to install and operate your phone; what to do when traveling outside your home area; how to tap into other communications systems; and what’s coming in the future Also included are informative illustrations, photographs, and a glossary of terms for easy reference.

Welcome to the world of cellular telephones — communications

on the move.

R  A S

Carlsbad, California

July 1999

x PREFACE

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THE CELLULAR CONNECTION

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A

Abbreviated dialing, 55, 66, 89

A carrier, 64, 105, 121, 126

Access charge, see Charge(s), access

Accessories, 25, 26, 34, 40, 41, 87—96,

108, 115

Activation, 31, 41

Advertising, 23

Agreement, service, see Contract(s),

service

Airtime, 32—44, 55, 61, 71, 90, 95, 121,

126

AirTouch, 20

AMPS, 3, 121, 126

Antenna, 2, 4, 7, 9, 11, 17—18, 57, 75,

79—82, 99—101, 103, 105, 108—109,

111, 116, 117, 121

Any-key answer, 50

AT&T, 3, 20—21, 23, 121

Automatic call delivery, 66—67

B

B carrier, 64, 105, 121—123, 126, 127

Band, 13—15, 17, 104, 110, 122

Battery, 9—12, 25—28, 41, 51, 53, 57—58,

75, 78—79, 82—85, 87, 95, 104,

111, 114, 116, 119 alkaline, 10

charger, 31, 87—88 eliminator, 87—88

lithium-ion, 10, 58, 87 nickel-cadmium, 10, 58, 87 nickel-metal hydride, 10, 58, 87

standby time, 26—27, 58 talk time, 11, 26—27, 58

Bell Atlantic, 20 BellSouth, 20

Bill, 15, 24, 30, 31—45, 60—62, 69—71 Block, frequency 13—14, 20, 52—53, 64—65, 105, 121, 122, 126, 127

Blocked calls, 54, 101, 105

Buildings, 10, 11, 16, 99—100, 103—104,

117 Burn(a NAM), 15, 122

Business use, 27—30, 35—40, 109 Buying cellular, 11, 23—30, 41, 114

C

CALL indicator, 52

129

Trang 11

Call forwarding, 29, 33, 61, 62

Calling party pays, 42

Call, placing a, 41, 48, 51, 53—55,

65—66

Call, receiving a, 56—57, 66—67

Call waiting, 33, 61

Carrier, 14, 18, 20—22, 23—24, 41—45,

52—55, 60, 64—73, 89, 95—96,

101—102, 105—106, 113—115, 121,

122, 126, 127 See also Service

provider

CDMA, 114, 115, 121, 122

CDPD, 93, 122

Cell, 4—7, 93, 102, 110—111, 122, 123, 126

Cellphone, see Telephone

Cell site, 4—7, 9, 11, 14—18, 41—42,

48—56, 63, 78, 97—99, 102—105,

110—111, 115—118, 122, 123, 125,

127

Cellular telephone, see Telephone

Change charge, see Charge(s), change

Channel, 1, 2, 7, 14—15, 18, 42, 48, 71,

102, 110, 113—114, 122—127

Charge(s), 31—35, 56, 60, 115

access, 32—40, 121

airtime, 26, 34—37, 41, 42, 44, 55, 61,

90, 95

activation, 31

change, 32

interconnection, 35, 42

landline, 37, 42

long distance, 36, 41, 44, 67

roaming, 44, 67, 69—73

toll, 44, 60, 61

usage, 26, 34—36, 40, 41, 45, 55, 61

Clear(CLR) key, 49, 50, 123

Commission, sales, 23—24

Conferencing, see Three-party

conferencing

Connect time, 41, 55, 62, 95, 123

Contract(s), service, 24, 26, 32, 34—35,

36—37, 40, 41, 115

Control signal, 76, 123—124

CPE, 124

Customer, 3, 24, 34, 42, 59, 66 See also

Subscriber

Customer service, 23, 29, 40, 44—45, 53,

55, 66, 67, 72

D

Data, 29, 33, 91—95, 112, 122 Dead spot, 98—103, 115

Deposit, 32

Dial, 1, 9, 48, 50—55, 57, 62, 65—72, 93, 107—108, 125

Dialing, 2, 48, 54—55, 60, 62, 66, 73, 89,

95, 107—109, 124

Dial tone, 53, 92, 95, 119

Digital, 24, 27, 92—93, 112, 113—116, 121,

122, 124, 127

Dropouts, 93, 95, 97—101

DTMF, 124 Dual-mode, 27, 114, 115, 124 Dual NAM, 72, 124

E

Electronic serial number, see ESN Emergency, 21, 26, 29, 41, 55—56, 118,

119

END key, 41, 49, 50, 54—55, 57, 123,

124 Ericsson, 21 ESMR, 116 ESN(Electronic serial number), 15, 67,

72, 118, 124, 126 Europe, 115

F

FAA, 48 FCC, 14, 19, 20, 115, 126

FCN key, 49—51

FM, 103, 104 Fraud, 67, 69, 72, 105, 112

FUN key, see FCN key

G

GSM, 115, 124 GTE, 21

H

Handoff, 5, 78, 95, 110, 125

Handset, see Telephone

130 INDEX

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HLR, 66

HORN, 52, 125

I

IMTS, 3, 4, 121

Installation, 4, 10, 22, 25—27, 31, 45,

47, 58, 75, 76, 79, 82, 89, 108, 123,

125

Internet, 22, 91, 92, 96

K

Keypad, 9, 47—49, 50, 53, 76, 91, 108,

116, 125

kHz, 14—15, 123, 125

Kilohertz, see kHz

L

Landline, 13, 42, 55, 61, 71, 90, 95, 98,

112, 123, 124, 125 See also

Charge(s), landline

LCD, 50, 52

LED, 52

Lithium-ion battery, see Battery,

lithium-ion

LOCK key, 51, 109, 125

Lucent Technologies, 21

M

Matsushita, 22

McCaw Cellular, 20

MCI, 21

Megahertz, see MHz

MHz, 12—15, 114, 122, 124, 125

Mitsubishi, 22

Mobile Switching Center, see MSC

Mobile Telephone Switching Office,

see MSC

Modem, 92—95, 125

Motorola, 9, 21, 50

MSC, 5, 6, 9, 10, 15, 18, 41, 43, 44, 54, 55,

60, 62, 66, 71, 73, 95, 112, 125

MTSO, see MSC

Multipath interference, 99—101, 104

MUTE, 52

N

NAM, 15, 64, 67, 72, 109, 118, 122, 124, 126

Network, 35, 40, 42, 44, 123, 127

No answer transfer, 61 Nickel-cadmium(NiCd) battery, see

Battery, Nickel-cadmium Nickel-metal hydride(NiMH) battery,

see Battery, Nickel-metal hydride

Nokia, 21

Nonwireline, 13—14, 19—20, 64, 121, 126

NPA, 122

O

Off-peak period, 29, 35—40, 44, 126 OPT key, see FCN key

P

Pacific Telesis, 20—21

Packet, 93, 122 Paging, 13, 20, 29, 34, 50, 59, 62, 90, 96,

115, 126, 127 Panasonic, 22

PCS, 15, 44, 112, 114—116, 122, 124, 126,

127

Peak period, 29, 35—40, 126

Personal use, 26, 29, 37, 40, 92

Phone, see Telephone

Picket fencing, 103

Portable, see Telephone

Power indicator, 52 POWER(PWR) key, 48—49 Power output, 4—5, 10, 11, 13, 18, 25—27, 78—79, 82, 84, 115, 123, 126 Pricing, 28—30, 31—45, 65, 115 plans, 34—41, 60

rounding, 35

telephone, 23—25, 27, 40—41, 84, 91

R

Rates, see Pricing, plans

Recall(RCL) key, 51, 53, 57, 107, 126 Reseller, 21, 29, 44

Reuse, frequency, 7, 18, 123, 126

INDEX 131

Trang 13

ROAM indicator, 52—53, 63—65, 105,

126—127

Roaming, 29, 44, 51, 63—73, 105, 114,

115, 127

access number, 66—68

billing, 37, 69—72

fraud, 67—69, 112

S

Safety, 29, 47, 55, 95, 107—108

SBC, 21

Security, 51, 76, 95, 107, 109—112, 125

SEND or SND key, 41—42, 48—51,

53—54, 57, 66, 103, 107, 123, 127

Service plan(s), see Pricing, plans

Service provider, 20, 24, 29, 30—34, 37,

41, 42—45, 47, 62, 66, 108 See

also Carrier; Reseller

Short Message Service, see SMS

Signal, radio, 3—7, 9, 13, 16, 26, 51,

52—54, 64—65, 78—81, 93, 95, 97—

105, 110—111, 121, 123, 124, 126

SMS, 96, 115, 127

Southwestern Bell, 21

Speech recognition, 108

Standards, 23, 57, 114, 115, 121, 122, 124,

126, 127

Static, 45, 103, 113

Store(STO) key, 51, 107, 127

Subscriber, 53, 54, 60, 69, 71, 72, 123,

124, 127 See also Customer

Switch, see MSC

Switch, A-B, 64, 105, 121

Switching service, 32, 64—65, 105, 115

T

TDMA, 114—115, 121, 127

Telephone, 1—5,7, 9—15, 22, 23—30 See

also Pricing, telephone

car, 22, 25—27, 50, 52, 55, 57, 58, 75—82, 89, 108—109

dual-mode, 27, 114, 115, 124

portable, 4, 5, 9—13, 22, 25—28, 42, 47—50, 57—59, 79, 87—89, 91, 103,

109, 125 transferable, 82

transportable, 25, 57, 75, 79, 82—85,

91, 108, 125, Telephone answering, 34, 62, 127

Three-party conferencing, 61—62 Three-way calling, see Three-party

conferencing

Transceiver, 3, 4, 9, 75—83, 123, 127

U

UHF, 13, 99, 110, 122

Usage, 29, 32, 34 See also Charge(s),

usage

V

VLR, 66 Voice dialing, 62, 89, 108 Voice messaging, 29, 33, 34, 37, 41, 48,

55, 61, 62, 66, 89, 95, 121, 124, 127 Volume control, 52

W

Warranty, 24, 106

Wireless, 75, 92—95, 113—115, 120, 122,

127

Wireline, 13—14, 19—20, 64, 119, 122,

127

Z

Zone, home, 29, 40

132 INDEX

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