Human Resource Management - Chapter 4 pot

information, including interviews, questionnaires, and observation.. Methods of Collecting Job Analysis Information: The Interview • Information Sources knowledge of the job • Advantages

Human Resource

Management

ELEVENTH EDITION

G A R Y D E S S L E R

Job Analysis

Chapter 4

Part 2 | Recruitment and Placement

After studying this chapter, you should be able to:

and how it’s used.

information, including interviews, questionnaires, and observation.

functions, using the Internet and traditional methods.

your judgment.

Methods of Collecting Job Analysis

Information: The Interview

• Information Sources

knowledge of the job

• Advantages

overlooked information

• Disadvantages

• Interview Formats

Methods of Collecting Job Analysis

Information: Questionnaires

• Information Source

questionnaires to describe

their job-related duties and

responsibilities

• Questionnaire Formats

• Advantages

gather information from large numbers of

employees

• Disadvantages

consumed in preparing and testing the

and testing the

questionnaire

Methods of Collecting Job Analysis

Information: Observation

• Information Source

physical activities of

employees as they go

about their jobs

• Advantages

information

information

• Disadvantages

entire job cycle

a high level of mental activity

Methods of Collecting Job Analysis

Information: Participant Diary/Logs

• Information Source

chronological diary/ log of

what they do and the time

spent on each activity

• Advantages

picture of the job

• Disadvantages

to accurately recall their

Quantitative Job Analysis Techniques

Position Analysis

Questionnaire

Functional Job Analysis

Quantitative Job

Analysis

Department of Labor (DOL) Procedure

Writing Job Descriptions

Job Identification

Job Summary

Responsibilities and Duties

Working Conditions

Job Specifications

Sections of a Typical Job Description

Writing Job Specifications

Specifications for

Trained Versus Untrained Personnel

Specifications Based on Statistical Analysis

“What traits and experience are required

to do this job well?”

Specifications Based on Judgment

Job Analysis in a “Jobless” World

Job Enlargement

Job Enrichment

Job Design:

Specialization and

Efficiency?

Job Rotation

Job Analysis in a “Jobless” World (cont’d)

Flattening the Organization

Reengineering Business Processes

Dejobbing the Organization

Using Self-Managed Work

Teams

K E Y T E R M S

job analysis

job description

job specifications

organization chart

process chart

diary/log

position analysis questionnaire

(PAQ)

U.S Department of Labor (DOL)

job analysis procedure

Standard Occupational Classification (SOC) job enlargement

job rotation job enrichment dejobbing

boundaryless organization reengineering

competencies competency-based job analysis