Music Vietnamese explanation Sau đây là phần thực tập lắng nghe và trả lời.. Xin nghe một câu hỏi, rồi nghe một mẩu đàm thoại, sau đó nghe câu hỏi lại và câu trả lời.. short pause MUSIC
Trang 1Anh Ngữ sinh động bài 19.
16-October-2003
Listen to Dynamic English Lesson 19 1.93MB
Nghe trực tiếp trên mạng Listen to Dynamic English Lesson 19 1.93MB
Listen to Dynamic English Lesson 19 5.85MB
Đây là chương trình Anh ngữ Sinh động New Dynamic English bài thứ 19 Phạm Văn xin kính chào quí vị thính giả
Chủ đề của bài học hôm nay là MAKING AN APPOINTMENT-xin hẹn gặp
Hãy nghe cô Elizabeth hỏi ông Blake về cuộc nói chuyện với ông Mike Epstein
GO WELL=tiến-hành tốt đẹp
SET UP A MEETING=ARRANGE A MEETING=hẹn gặp
LOOK FORWARD TO =mong, chờ Thí dụ: I'm looking forward to meeting you = tôi mong được gặp ông Nhận xét: sau “forward to” dùng động tự có đuôi ing [meeting] Xin mời quí vị nghe: CUT 1
Eliz: Mr Blake, let's talk about your conversation with Mr Epstein Do you think the conversation went well?
Blake: Yes, I do I want to meet with him as soon as possible And we were able to set up a meeting for the next day, Tuesday I was looking forward to talking with him
Eliz: I see Thank you very much for being on our show
Blake: It's been my pleasure
Eliz: Let's take a short break
Music
Vietnamese explanation
Sau đây là phần thực tập lắng nghe và trả lời Xin nghe một câu hỏi, rồi nghe một mẩu đàm thoại, sau
đó nghe câu hỏi lại và câu trả lời Để ý: câu trả lời nằm trong mẩu đàm thoại vừa nghe
CUT 2
Larry: Question Listen to the question Eliz: What company does Mr Blake work for? (short pause) Larry: Now listen to the dialog
Receptionist: Advanced Technologies May I help you?
Blake: Yes, this is Charles Blake from International Robotics I'd like to speak with Mike Epstein, please
Eliz: What company does Mr Blake work for?
Eliz: He works for International Robotics (short pause)
Larry: Listen to the question
Eliz: Who would Mr Blake like to speak with? (short pause)
Larry: Now listen to the dialog
Receptionist: Advanced Technologies May I help you?
Blake: Yes, this is Charles Blake from International Robotics I'd like to speak with Mike Epstein,
Trang 2please
Receptionist: Just a minute and I'll put you through
Eliz: Who would Mr Blake like to speak with?
Eliz: He'd like to speak with Mr Epstein (short pause)
MUSIC
Vietnamese explanation
Sau đây là phần Culture Tips: Dealing with Receptionists:
Mách giúp về Văn-hóa: Cách nói với nhân viên giữ máy điện thoại
Khi ta gọi điện thoại cho một công ty lớn, ta phải nói gì với người giữ máy điện thoại?
- Chữ khó:
RECEPTIONIST=người giữ máy điện thoại
TO CALL=gọi điện thoại; make a telephone call
To answer the phone: trả lời điện thoại
I'm returning his call=tôi trả lời điện thoại ông đã gọi cho tôi
The receptionist will put you on hold=nhân-viên giữ điện thoại sẽ bấm nút xin ông giữ máy chờ [Cũng nói HOLD ON, hay PLEASE HOLD = xin giữ máy, chờ]
HANG UP=gác máy điện thoại
Identify yourself=hãy nói bạn là ai, tự giới thiệu (tên, làm ở đâu)
That makes sense=điều đó có lý
CUT 3
Hello again We're here with Gary Engleton, our business language expert Let's look at our e-mail questions, Gary
Gary: All right
Eliz: We have an interesting question today about using telephones in business A listener writes:
“When I make a telephone call to a big company, what should I say to the person who answers the phone?”
Gary: That is a very good question
At big companies, the people who answer the phones are called receptionists You have to tell the receptionist who you are and who you want to speak with You may also have to give some
information about the purpose of the call [mục đích của cú điện thoại]
Eliz: Could you explain that again?
Gary: Sure Here are the three things you should do First, be sure to identify yourself and the name of your company Use the expression: This is ”
For example, when I call, I say,"This is Gary Engleton from Culture Tips.”
Next, tell the receptionist who you want to speak to
The best way to say is,"I would like to speak to and the person's name
Eliz: That's not so difficult
Gary: Then, you can give some information about the purpose of your call This is especially
important if the person may not remember who you are
For example, you could say,"I met him in Hong Kong last year and he suggested I call when I come to town.”
Eliz: Yes, that makes sense
Gary: One more tip If the person called you first, be sure to say,"I'm returning his call.”
Trang 3Eliz: What happens next?
Gary: After you give your information, the receptionist will put you on hold That means that you have to wait while the receptionist tries to find the person
The receptionist will usually say,"Please hold” or “One moment, please.” While you are on hold, you may hear music or just a period of silence Don't hang up!
Eliz: Thanks, Gary That was very helpful
Gary: I'm always glad to help!
Music
Vietnamese explanation
Sau đây quí vị tập điền cho đầy đủ câu bằng những chữ đã nghe trong bài-SENTENCE
COMPLETION Đó là những chữ như receptionist, on hold, identify yourself, put you through CUT 4
Larry: Sentence completion
Larry: Listen Complete the sentence
Eliz: A person who answers the telephones is called (short pause)
Eliz: A receptionist A person who answers the telephones is called a receptionist (short pause) Eliz: In a business call, the first thing you should do is to
Eliz: Identify yourself
In a business call, the first thing you should do is to identify yourself (short pause)
Eliz: After you give your information, the receptionist will put you
Eliz: on hold
After you give your information, the receptionist will put you on hold
Music
Vietnamese explanation
Sau đây xin nghe một cuộc đàm thoại thương mại, một bà doanh thương gọi điện thoại xin hẹn gặp ông Bliss của hãng kỹ nghệ Webber Industries
THERE ARE SEVERAL MATTERS I'D LIKE TO DISCUSS WITH YOU= Có nhiều vấn đề tôi muốn bàn với ông
WHAT TIME WOULD BE CONVENIENT?= Giờ nào thì thuận tiện?
Xin nghe lại mấy lời đàm thoại
CUT 5
Bliss: Webber Industries May I help you?
Milton: Yes This is Roberta Milton
Bliss: This is Sam Bliss speaking How are you Ms Milton?
Milton: Fine, and you?
Bliss: Just fine, thank you
Milton: I'm calling to see if we can arrange a meeting There are several matters I'd like to discuss with you
Bliss: Okay When would be convenient?
Milton: Could we meet tomorrow?
Bliss: Yes, that's possible What time would be convenient?
Trang 4Milton: How about 2:30?
Bliss: Fine I'm looking forward to seeing you
Milton: Me too Okay, in your office at 2:30 tomorrow, right?
Bliss: Right See you then
Milton: See you tomorrow
Music
Vietnamese explanation
Trong phần tới, chúng ta chú ý vào cách đề nghị hẹn gặp-Suggestions Cần hỏi ngày, giờ và nơi gặp Xin nghe và lập lại
CUT 6
Eliz: Now let's focus on Suggestions Suggesting the time and place for a meeting is an important part
of making an appointment
Larry: Listen carefully
Eliz: When would be convenient? (pause for repeat)
Larry: Could we meet tomorrow? (pause for repeat)
Eliz: What time would be convenient? (pause for repeat)
Larry: How about 2:30? (pause for repeat)
Eliz: Fine (pause for repeat)
Music
Vietnamese explanation
Trong phần tới chúng ta nghe Gary Engleton mách cách đề nghị hẹn gặp Những câu cần để ý như: Could we meet at ? How about ? How does that sound? (Chúng ta có thể gặp lúc Thế còn được không? Như vậy được không?)
CUT 7
Larry: Gary's tips
Eliz: Now it's time for Gary's Tips with Gary Engleton!
Gary: Hello, Elizabeth Today I'll be talking about how to make suggestions In the Business Dialog,
Mr Bliss asks Ms Milton to suggest a day for their meeting
He asks her,"When would be convenient?” Listen to the conversation
Notice how Ms Milton uses the expression “Could we meet ” to suggest a day for the meeting Milton: I'm calling to see if we can arrange a meeting There are several matters I'd like to discuss with you
Bliss: Okay, when would be convenient?
Milton: Could we meet tomorrow?
Bliss: Yes, that's possible
Gary: Saying,"Could we ” is way to make a suggestion Another good way to make a suggestion is to say,"How about ?” Let's listen
Bliss: What time would be convenient?
Milton: How about 2:30?
Bliss: Fine
Trang 5Gary: You can also make a suggestion by mentioning a time, and then asking “How does that sound?” Listen to the conversation between Mr Epstein and Mr Blake Listen for the expression “How does that sound?” or “How's that sound?”
Epstein: Ah, I'll tell you what I'm free after eleven o'clock How's that sound?
Blake: That sounds fine with me
Gary: Thanks for joining us today for Gary's Tips We'll see you again next time
Music
Eliz: Our time is up Tune in again next time for Functioning in Business See you then!
Music
Vietnamese explanation
Quí vị vừa học xong bài số 19 trong chương trình Anh Ngữ sinh động New Dynamic English Phạm Văn xin kính chào quí vị thính giả và xin hẹn gặp lại trong bài học kế tiếp