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Hiquet Associate Director of Marketing: PTR Editorial Services Coordinator: © 2005 by Thomson Course Technology PTR.. xxv Chapter 1 An Introduction to Networking.. 60 Chapter 3 Transmiss

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Network+ 2005

In Depth

Tamara Dean

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Publisher and GM of Course Technology PTR:

Stacy L Hiquet

Associate Director of Marketing:

PTR Editorial Services Coordinator:

© 2005 by Thomson Course Technology PTR All rights reserved No part

of this book may be reproduced or transmitted in any form or by any means,

electronic or mechanical, including photocopying, recording, or by any

infor-mation storage or retrieval system without written permission from

Thom-son Course Technology PTR, except for the inclusion of brief quotations in

a review.

The Thomson Course Technology PTR logo and related trade dress are

trademarks of Thomson Course Technology PTR and may not be used

with-out written permission.

Network+™ is a trademark of The Computing Technology Industry

Asso-ciation, Inc (CompTIA) All rights reserved All other trademarks are the

property of their respective owners.

Important: Thomson Course Technology PTR cannot provide software

port Please contact the appropriate software manufacturer’s technical

sup-port line or Web site for assistance.

Thomson Course Technology PTR and the author have attempted

through-out this book to distinguish proprietary trademarks from descriptive terms

by following the capitalization style used by the manufacturer.

Information contained in this book has been obtained by Thomson Course

Technology PTR from sources believed to be reliable However, because of

the possibility of human or mechanical error by our sources, Thomson

Course Technology PTR, or others, the Publisher does not guarantee the

accuracy, adequacy, or completeness of any information and is not

responsi-ble for any errors or omissions or the results obtained from use of such

infor-mation Readers should be particularly aware of the fact that the Internet is

an ever-changing entity Some facts may have changed since this book went

to press.

Educational facilities, companies, and organizations interested in multiple

copies or licensing of this book should contact the publisher for quantity

discount information Training manuals, CD-ROMs, and portions of this

book are also available individually or can be tailored for specific needs.

ISBN: 1-59200-792-9

Library of Congress Catalog Card Number: 2005921045

Printed in the United States of America

05 06 07 08 09 BH 10 9 8 7 6 5 4 3 2 1

Thomson Course Technology PTR, a division of Thomson Course Technology

25 Thomson Place ■ Boston, MA 02210 ■ http://www.courseptr.com

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To Andrew, for everything

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Preface xvii

Acknowledgments xxii

Photo Credits xxiii

State of the Information Technology (IT) Field xxv

Chapter 1 An Introduction to Networking 1

Why Use Networks? 2

Types of Networks 3

Peer-to-peer Networks 3

Client/Server Networks 4

LANs, MANs, and WANs 6

Elements Common to Client/Server Networks 9

How Networks Are Used 13

File and Print Services 13

Communications Services 13

Mail Services 14

Internet Services 15

Management Services 15

Becoming a Networking Professional 16

Mastering the Technical Challenges 17

Developing Your “Soft Skills” 18

Pursuing Certification 19

Finding a Job in Networking 20

Joining Professional Associations 21

Chapter Summary 22

Key Terms 24

Review Questions 28

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Chapter 2 Networking Standards and the OSI Model 31

Networking Standards Organizations 32

ANSI 33

EIA and TIA 33

IEEE 34

ISO 34

ITU 34

ISOC 35

IANA and ICANN 35

The OSI Model 36

Application Layer 38

Presentation Layer 38

Session Layer 39

Transport Layer 39

Network Layer 42

Data Link Layer 44

Physical Layer 47

Applying the OSI Model 47

Communication Between Two Systems 48

Frame Specifications 50

IEEE Networking Specifications 51

Chapter Summary 52

Key Terms 54

Review Questions 60

Chapter 3 Transmission Basics and Networking Media 63

Transmission Basics 64

Analog and Digital Signaling 64

Data Modulation 69

Transmission Direction 70

Relationships Between Nodes 74

Throughput and Bandwidth 74

Baseband and Broadband 76

Transmission Flaws 77

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Common Media Characteristics 80

Throughput 80

Cost 80

Size and Scalability 81

Connectors and Media Converters 81

Noise Immunity 82

Coaxial Cable 83

Twisted-Pair Cable 85

STP (Shielded Twisted-Pair) 86

UTP (Unshielded Twisted-Pair) 87

Comparing STP and UTP 90

10BASE-T 91

100BASE-T (Fast Ethernet) 92

1000BASE-T (Gigabit Ethernet over Twisted-pair) 93

1000BASE-CX (Gigabit Ethernet over Twinax) 93

Fiber-Optic Cable 93

SMF (Single-Mode Fiber) 94

MMF (Multimode Fiber) 95

10BASE-FL 97

100BASE-FX 97

1000BASE-LX 98

1000BASE-SX 98

10-Gigabit Fiber-Optic Standards 99

Cable Design and Management 100

Installing Cable 104

Wireless Transmission 108

The Wireless Spectrum 109

Characteristics of Wireless Transmission 110

Infrared Transmission 114

Wireless LAN (WLAN) Architecture 115

Chapter Summary 118

Key Terms 120

Review Questions 132

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Chapter 4 Network Protocols 135

Introduction to Protocols 136

TCP/IP (Transmission Control Protocol/Internet Protocol) 137

The TCP/IP Core Protocols 137

Addressing in TCP/IP 148

Assigning IP Addresses 152

Sockets and Ports 158

Addressing in IPv6 160

Host Names and DNS (Domain Name System) 161

Some TCP/IP Application Layer Protocols 169

IPX/SPX (Internetwork Packet Exchange/Sequenced Packet Exchange) 175

The IPX and SPX Protocols 175

Addressing in IPX/SPX 175

NetBIOS and NetBEUI 176

Addressing in NetBEUI 177

WINS (Windows Internet Naming Service) 177

AppleTalk 178

Binding Protocols on a Windows XP Workstation 179

Chapter Summary 180

Key Terms 183

Review Questions 190

Chapter 5 Networking Hardware 193

NICs (Network Interface Cards) 194

Types of NICs 195

Installing NICs 203

Repeaters and Hubs 215

Bridges 218

Switches 221

Installing a Switch 222

Cut-Through Mode 224

Store and Forward Mode 225

Using Switches to Create VLANs 225

Higher-Layer Switches 227

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Routers 227

Router Features and Functions 228

Routing Protocols: RIP, OSPF, EIGRP, and BGP 231

Brouters 233

Gateways 233

Chapter Summary 234

Key Terms 237

Review Questions 243

Chapter 6 Topologies and Access Methods 245

Simple Physical Topologies 246

Bus 246

Ring 248

Star 249

Hybrid Physical Topologies 250

Star-Wired Ring 250

Star-Wired Bus 251

Backbone Networks 252

Serial Backbone 252

Distributed Backbone 253

Collapsed Backbone 254

Parallel Backbone 255

Logical Topologies 256

Switching 257

Circuit Switching 257

Message Switching 258

Packet Switching 258

Ethernet 259

CSMA/CD (Carrier Sense Multiple Access with Collision Detection) 259

Switched Ethernet 261

Ethernet Frames 262

PoE (Power over Ethernet) 264

Token Ring 265

FDDI (Fiber Distributed Data Interface) 267

ATM (Asynchronous Transfer Mode) 268

viii Contents

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Wireless Networks 270

802.11 270

Bluetooth 275

Infrared (IR) 277

Chapter Summary 280

Key Terms 282

Review Questions 288

Chapter 7 WANs, Internet Access, and Remote Connectivity 291

WAN Essentials 292

WAN Topologies 294

Bus 294

Ring 295

Star 295

Mesh 297

Tiered 297

PSTN 299

X.25 and Frame Relay 302

ISDN 305

T-Carriers 307

Types of T-Carriers 308

T-Carrier Connectivity 309

DSL 312

Types of DSL 312

DSL Connectivity 314

Broadband Cable 316

SONET (Synchronous Optical Network) 318

Wireless WANs and Internet Access 321

IEEE 802.11 Internet Access 321

IEEE 802.16 (WiMAX) Internet Access 323

Satellite Internet Access 324

WAN Technologies Compared 327

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Remote Connectivity 328

Dial-up Networking 328

Remote Access Servers 329

Remote Access Protocols 331

Remote Control 332

Terminal Services 335

Web Portals 336

VPNs (Virtual Private Networks) 336

Chapter Summary 338

Key Terms 342

Review Questions 351

Chapter 8 Network Operating Systems and Windows Server 2003-Based Networking 355

Introduction to Network Operating Systems 356

Selecting a Network Operating System 357

Network Operating Systems and Servers 358

Network Operating System Services and Features 359

Client Support 360

Identifying and Organizing Network Elements 365

Sharing Applications 368

Sharing Printers 370

Managing System Resources 372

Introduction to Windows Server 2003 375

Windows Server 2003 Hardware Requirements 377

A Closer Look at Windows Server 2003 378

Windows Server 2003 Memory Model 378

Windows Server 2003 File Systems 380

MMC (Microsoft Management Console) 382

Active Directory 384

Planning for Installation 392

Installing and Configuring a Windows Server 2003 Server 395

The Installation Process 395

Initial Configuration 397

Establishing Users and Groups 399

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Internetworking with Other Network Operating Systems 402

Chapter Summary 403

Key Terms 405

Review Questions 412

Chapter 9 Networking with UNIX-Type of Operating Systems 415

A Brief History of UNIX 416

Varieties of UNIX 417

Proprietary UNIX 418

Open Source UNIX 418

Three Flavors of UNIX 419

UNIX Server Hardware Requirements 420

Solaris Hardware Requirements 421

Linux Hardware Requirements 422

Mac OS X Server Hardware Requirements 423

A Closer Look at UNIX 423

UNIX Multiprocessing 424

The UNIX Memory Model 424

The UNIX Kernel 424

UNIX System File and Directory Structure 425

UNIX System File Services 426

A UNIX Command Sampler 426

Installing Linux 432

Planning a Linux Installation 432

Installing and Configuring Fedora Core 433

Administering a UNIX-Type of Server 434

Establishing Groups and Users on Linux and Solaris 434

Establishing Groups and Users on Mac OS X Server 435

Changing File Access Permissions 438

Connecting to UNIX-Type of Servers 440

Chapter Summary 442

Key Terms 445

Review Questions 447

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Chapter 10 NetWare-Based Networking 451

Introduction to NetWare 452

NetWare Server Hardware Requirements 455

A Closer Look at the NetWare 6.5 Operating System 456

NetWare Integrated Kernel 456

NetWare File System 458

eDirectory 460

Planning for Installation 464

Installing and Configuring a NetWare 6.5 Server 466

The Installation Process 466

Establishing Users and Groups 468

Client Services 471

Traditional Client Access 471

Native File Access 472

Browser-Based Access 474

Internetworking with Other Operating Systems 474

Chapter Summary 475

Key Terms 477

Review Questions 479

Chapter 11 In-Depth TCP/IP Networking 481

Designing TCP/IP-Based Networks 482

Subnetting 483

CIDR (Classless Inter-Domain Routing) 491

Internet Gateways 493

NAT (Network Address Translation) 494

ICS (Internet Connection Sharing) 496

Intranets and Extranets 497

TCP/IP Mail Services 498

SMTP (Simple Mail Transfer Protocol) 498

MIME (Multipurpose Internet Mail Extensions) 499

POP (Post Office Protocol) 499

IMAP (Internet Message Access Protocol) 500

Additional TCP/IP Utilities 501

Netstat 502

Nbtstat 503

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Nslookup 504

Dig 505

Whois 506

Traceroute (Tracert) 507

Ipconfig 508

Winipcfg 509

Ifconfig 510

VoIP (Voice Over IP) 511

Chapter Summary 515

Key Terms 517

Review Questions 521

Chapter 12 Troubleshooting Network Problems 523

Troubleshooting Methodology 524

Identify the Symptoms and Potential Causes 525

Identify the Affected Area 526

Establish What Has Changed 530

Select the Most Probable Cause 531

Implement an Action Plan and Solution Including Potential Effects

537 Test the Result 541

Identify the Results and Effects of the Solution 542

Document the Solution and Process 542

Help to Prevent Future Problems 545

Troubleshooting Tools 546

Crossover Cable 546

Tone Generator and Tone Locator 546

Multimeter 548

Cable Continuity Testers 549

Cable Performance Testers 551

Network Monitors 552

Protocol Analyzers 554

Wireless Network Testers 556

Chapter Summary 558

Key Terms 560

Review Questions 563

Contents xiii

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Chapter 13 Ensuring Integrity and Availability 565

What Are Integrity and Availability? 566

Viruses 568

Types of Viruses 569

Virus Characteristics 571

Virus Protection 572

Virus Hoaxes 575

Fault Tolerance 575

Environment 576

Power 576

Topology and Connectivity 580

Servers 584

Storage 587

Data Backup 594

Backup Media and Methods 595

Backup Strategy 598

Disaster Recovery 600

Disaster Recovery Planning 601

Disaster Recovery Contingencies 601

Chapter Summary 602

Key Terms 606

Review Questions 611

Chapter 14 Network Security 615

Security Audits 616

Security Risks 617

Risks Associated with People 618

Risks Associated with Transmission and Hardware 619

Risks Associated with Protocols and Software 620

Risks Associated with Internet Access 621

An Effective Security Policy 622

Security Policy Goals 622

Security Policy Content 624

Response Policy 625

Physical Security 625

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Security in Network Design 627

Firewalls 628

Proxy Servers 631

Remote Access 632

Network Operating System Security 633

Logon Restrictions 634

Passwords 635

Encryption 636

Key Encryption 636

PGP (Pretty Good Privacy) 641

SSL (Secure Sockets Layer) 641

SSH (Secure Shell) 642

SCP (Secure CoPy) and SFTP (Secure File Transfer Protocol) 643

IPSec (Internet Protocol Security) 644

Authentication Protocols 644

RADIUS and TACACS 645

PAP (Password Authentication Protocol) 646

CHAP and MS-CHAP 646

EAP (Extensible Authentication Protocol) 649

Kerberos 649

Wireless Network Security 651

WEP (Wired Equivalent Privacy) 651

IEEE 802.11i and WPA (Wi-Fi Protected Access) 653

Chapter Summary 653

Key Terms 656

Review Questions 664

Chapter 15 Implementing and Managing Networks 667

Project Management 668

Determining Project Feasibility 670

Assessing Needs 671

Setting Project Goals 672

Project Planning 673

Testing and Evaluation 677

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