Her research interests include surgical education and training for patient safety, with a focus upon simulation and non-technical skills training.. doug.bonacum@kp.org Benno Bonke is an
Trang 1Safer Surgery
x
Figure 16.1 The predicted relationship between Behavioral Marker
Risk Index and post-operative complications and
Figure 18.1 Connection between medical management and the quality
Figure 19.1 Video equipment configuration for orthopaedic surgery
324 Figure 19.2 Mean number of minor failures per operation by type 328 Figure 19.3 Failure source model which links observable minor
failures (small boxes) and common systemic causes
Figure 19.4 Mean rates of threats (top panel) and errors (bottom
panel), with 95 percent confidence intervals 331 Figure 19.5 Bland-Altman plot for agreement between two
Figure 21.1 A model for the study, with the cues that were available
Figure 21.2 Cue utilization across individual surgeons 362 Figure 22.1 Study setting in theatres: infant simulator and anaesthesia
work station, anaesthesia nurse (left) and candidate (right) with the mobile ergospirometry unit applied 373 Figure 22.2 Flow chart for simulated scenario and stress
Figure 22.4 Candidate with mobile and wireless ergospirometry
Figure 22.5 Salivary cortisol levels during stress (Trier Social Stress
Test, TSST) and rest conditions (Nater et al 2006) 378 Figure 22.6 Salivary alpha-amylase and norepinephrine (noradrenaline)
in response to stress (Trier Social Stress Test,
Figure 23.1 Ambulatory electrocardiograms (ECG) and blood pressure
(BP) of an anaesthesiologist during elective (top panel) and emergency (lower panel) intubations 391 Figure 23.2 Heart rate (HR) and blood pressure (BP) of an experienced
anaesthesiologist obtained by ambulatory monitors
Figure 23.3 Comparison of task omission (among those tasks shown
Figure 24.1 The distractions–stress ladder 415 Figure 25.1 An iceberg model for observed behaviours 431
Trang 2Table 2.1 Summary of NOTSS v1.1 evaluation results 16
Table 3.2 Example elements for total hip replacement PBA, taken
Table 3.3 Global assessment taken from T&O curriculum 33 Table 3.4 Validation worksheet example taken from T&O curriculum 41 Table 4.1 Index procedures within the surgical specialties 50 Table 5.1 Non-technical skill categories examined in the 13
Table 5.2 Examples of scrub nurse interview questions 73 Table 5.3 Interviewee responses categorized as communication 75 Table 6.1 Operative phases and stages of OTAS© 88 Table 6.2 Task completion rates in general surgery (first study)
versus urology (second study) 91 Table 7.1 Summary of first iteration of the surgical NOTECHS
Table 7.2 Reliability (Rwg) of Oxford NOTECHS tool for 36 dual
Table 7.3 Reliability (Rwg) of Oxford NOTECHS for 12 dual
Table 7.4 Reliability of Oxford NOTECHS in 14 cases observed
independently with third observer 110 Table 9.1 The A-TEAM scale for assessment of individual team
Table 10.1 Overview questionnaire communication and teamwork
Table 10.3 Duration of the time out (in seconds) 163 Table 10.4 Duration of the debriefing (in seconds) 163 Table 11.1 The ANTS system: categories and elements 177 Table 13.1 Definitions and examples for categories 211 Table 14.1 Intra-observer agreement over time for the observation
system reported at the level of observation categories 231 Table 16.1 Description of domains behavioural markers of team
behaviour assessed by the observers 264 Table 16.2 Definitions of measures: patient risk of complications
(American Society of Anesthesiologists – ASA – classification), procedure risk (American College of Cardiologists – ACC-score) and outcome (outcome score) 265
Trang 3Safer Surgery
xii
Table 16.3 Characteristics of 293 patients and procedures 268 Table 16.4 Description of behavioural markers scores by operative phase,
number and percentage of procedures with complication
or death, and odds ratios (OR) and 95 per cent confidence intervals (CI) for complication or death for less frequent
Table 16.5 The association of the Behavioural Marker Risk Index
with post-operative complications and death 271 Table 17.1 Definitions of types of communicative failure with
illustrative examples and notes 285
Table 18.2 Category system ‘Problem solving in a team’ 309 Table 18.3 Examples of behavioural markers for evaluating
communication in the scenarios used 310 Table 18.4 Items for evaluating medical management (Scenario 1) 311 Table 18.5 Formal characteristics of utterances in the scenarios 312 Table 18.6 Utterances related to team coordination and shared
Table 18.7 Utterances related to the team and the problem-solving
Table 19.1 Phases of a typical primary total knee replacement
Table 19.2 Descriptions and examples of minor failure types 325 Table 20.1 Selected estimations of frequency of prospective memory
based situations in medicine (mean count), error proneness of situations (mean %), and valid number
of estimations for each situation (n) 347 Table 21.1 Non-technical skills in the first simulation series 364 Table 22.1 Reference intervals for plasma and salivary cortisol 378 Table 23.1 Task sequence tracheal intubation where X = cross, SpO2
= O2 saturation, BP = blood pressure, HR = heart rate,
IV = intravenous, CO2 = carbon dioxide 393 Table 23.2 Monitors used: number of patients (%) of total n=48 at each
level of airway management task urgency Emergency
= <10 mins after admission, semi-emergency < 10–60 mins after admission and elective = > 1 hour after
Table 23.3 Task durations of intubation events Mean and standard
error of duration (in secs) of events in the intubation sequence among 11 elective and 12 emergency tracheal
Trang 4Sonal Arora is a doctor of medicine and a trainee in general surgery, with a
further degree in psychology Her research interests include surgical education and training for patient safety, with a focus upon simulation and non-technical skills training She is currently completing her PhD, entitled ‘Stress, Safety and Surgical Performance.’ sonal.arora06@imperial.ac.uk
Bianca Balvert is an OR-nurse specialized in endoscopic surgery in Sint Lucas
Andreas Hospital in Amsterdam She graduated having studied the improvement
of OR patient tracking efficiency She is involved in a patient safety project in collaboration with Erasmus MC b.balvert@slaz.nl
Jonathan Beard is a consultant vascular surgeon at the Sheffield Vascular Institute,
Professor of Surgical Education at the University of Sheffield and Education Tutor
at the Royal College of Surgeons of England He has published widely on surgical skill assessment and helped to develop the Intercollegiate Surgical Curriculum Project Jonathan.D.Beard@sth.nhs.uk
Doug Bonacum is vice president – safety management for Kaiser Permanente He
leads the development, implementation and monitoring of programme-wide safety management strategies and plans with specific responsibilities for environmental, health and safety, patient safety and clinical risk management He was formerly responsible for weapons and ships safety as well as nuclear power plant operations
in the US Submarine Force doug.bonacum@kp.org
Benno Bonke is an associate professor of medical psychology at Erasmus
University Centre, Rotterdam and was trained as a clinical psychologist and psychotherapist He is the coordinator of medical education in communication skills and professional behaviour in the core curriculum in Rotterdam B.Bonke@ Erasmusmc.nl
John Brookey is assistant medical director of quality for Southern California
Permanente Medical Group, a large multi-specialty group that provides care for over three million Kaiser Permanente health-plan members He is a paediatrician
and practises at the Kaiser Permanente Pasadena Medical Office john.brookey@
kp.org
Cornelius Buerschaper is a management consultant and human factors
psychologist specializing in crisis management He is a team trainer for medical and
Trang 5Safer Surgery
xiv
managerial teams using computer simulated games for safety training and is
co-author of Crisis Management in Acute Care Settings: Human Factors and Team Psychology in a High Stakes Environment (2007) cornelius.buerschaper@
t-online.de
J Forrest Calland is an assistant professor of surgery in the University of Virginia
School of Medicine His research focuses on outcomes, safety and human factors
in high risk environments.calland@viginia.edu
Ken Catchpole is a human factors practitioner in the QRSTU, Nuffield Department
of Surgery, University of Oxford Taking a semi-ethnographic approach to understanding the complex nature of error in healthcare, he seeks to evaluate and improve the safety of surgical systems Ken.Catchpole@nds.ox.ac.uk
Jim Crossley is senior fellow in the Academic Unit of Medical Education at the
University of Sheffield and a consultant paediatrician in Chesterfield He advises and publishes widely on workplace-based assessment and psychometrics
Trevor Dale is a human factors training specialist and retired airline training
captain With Guy Hirst he is working with the NHS Institute, The Royal College
of Surgeons of England and Oxford University Nuffield Department of Surgery
Connie Dekker-van Doorn is an RN with a degree in HRD She is now working
on her PhD in collaboration with Delft University of Technology focusing on patient safety and human factors c.dekker-vandoorn@erasmusmc.nl
Peter Dieckmann is a work and organizational psychologist working with the
Danish Institute for Medical Simulation (DIMS) at the Copenhagen University Hospital in Herlev, Denmark Peter studies the use of simulations for training and research focusing on human factors studies and training of simulation instructors mail@peter-dieckmann.de
John Duncan is a consultant general and vascular surgeon at Raigmore Hospital,
Inverness He is Clinical Tutor and member of the Specialist Advisory Board in General Surgery for the Royal College of Surgeons of Edinburgh john.duncan@ haht.scot.nhs.uk
Christoph eich is consultant paediatric anaesthetist and co-director of the Centre
for Education and Simulation in Anaesthesiology, Emergency and Intensive Care Medicine at University Medical Centre Göttingen (Germany) ceich@med.uni-goettingen.de
Li Felländer-Tsai is a professor and senior consultant in orthopaedic surgery
She is the chairperson of the Department of Clinical Science, Intervention and
Trang 6Technology (CLINTEC) at Karolinska Institutet and the director of the Centre for Advanced Medical Simulation at Karolinska in Stockholm, Sweden li.tsai@ki.se
Rhona Flin is professor of applied psychology, University of Aberdeen
(www.iprc.ac.uk), and she leads the Scottish Patient Safety Research Network (www.spsrn.ac.uk) Her research on safety examines leadership, culture, team skills and decision-making in healthcare and high risk industry
Kenneth T Fong is a senior managerial consultant in the Pricing Underwriting
Department for Kaiser Permanente’s Northern and Southern California regions Kenneth.t.fong@kp.org
David gaba is a medical doctor (anaesthesiology), Professor of Anaesthesia
and Associate Dean for Immersive and Simulation-based Learning at Stanford University School of Medicine He is also a Staff Anaesthesiologist at VA Palo Alto Health Care System gaba@stanford.edu
Fauzia gardezi is a clinical research project manager at SickKids Learning Institute
in Toronto and a research consultant with expertise in qualitative methodology and critical sociology fauzia.gardezi@utoronto.ca
emma giles is a specialist anaesthetist at Sir Charles Gairdner Hospital in Perth,
Western Australia She has a strong interest in teaching and assessing anaesthesia registrars and in patient safety, and is an examiner for ANZCA emma.k8@gmail com
Ronnie glavin is a consultant anaesthetist at the Victoria Infirmary in Glasgow
He also carries out various roles for NHS for Education in Scotland (NES) ronnie glavin@ggc.scot.nhsuk
Dawn goodwin is a social science lecturer in medical education She teaches
courses on various aspects of science, technology and medicine to both medical and social science students
Jodi graham is a specialist anaesthetist at Sir Charles Gairdner Hospital in
Perth, Western Australia She is a supervisor of anaesthesia training, and her main interests are in education and simulation jgraham@meddent.uwa.edu.au
Suzanne graham is director of patient safety for Kaiser Permanente Suzanne has
served in multiple roles within Kaiser Permanente at the medical centre, regional and national levels She has a BSN in nursing as well as Masters degrees in school health and developmental disabilities from San Francisco State University Her doctoral degree is from a combined programme at Baylor, University of Texas, and University of Houston Suzanne.Graham@kp.org
Trang 7Safer Surgery
xvi
gudela grote is professor of work and organizational psychology at the ETH
Zurich, Switzerland She is Associate Editor of the journal Safety Science and has
consulted on safety management for companies like Swiss Re, Deutsche Bahn AG and the Swiss Nuclear Inspectorate ggrote@ethz.ch
Stephanie guerlain is associate professor of systems and information engineering
at the University of Virginia, USA Her research focuses on human–computer interaction, particularly information visualization, training system design and the design of decision support systems guerlain@virginia.edu
Leif hedman is a licensed psychologist and associate professor at the Department
of Psychology, Umeå University, expert in medical human factors He is also
an affiliated researcher at the Department of Clinical Science, Intervention and Technology (CLINTEC) and the Centre for Advanced Medical Simulation at Karolinska in Stockholm, Sweden Leif.Hedman@psy.umu.se
guy hirst founded Atrainability Limited with Trevor Dale in 2002 He recently
retired as a training standards captain from British Airways Since 2001 he has been involved in several research projects training multidisciplinary teams in various healthcare environments guy.hirst@atrainability.co.uk
graham hocking is a specialist anaesthetist at Sir Charles Gairdner Hospital,
Perth, Western Australia His main interests are research, education and regional anaesthesia
Gesine Hofinger is a human factors psychologist specializing in patient safety
and management of critical incidents She is a member of the advisory board of
the German Coalition for Patient Safety and co-author of Crisis Management
in Acute Care Settings: Human Factors and Team Psychology in a High Stakes Environment (2007) gesine.hofinger@t-online.de
Steve howard is an associate professor of anaesthesia at Stanford University
School of Medicine and a staff anaesthesiologist at the VA Palo Alto Health Care System showard@stanford.edu
Robbert huijsman is part-time professor of management of integrate care at the
department of Health Policy and Management of Erasmus University Rotterdam
He combines his scientific work with a partnership in a healthcare consultancy firm (Zorg Consult Nederland)
Rosamond Jacklin is a specialist registrar in general surgery After graduating
from medical school in 2000, Ros undertook basic surgical training and the MRCS, then completed a PhD at Imperial College (2004–2008) entitled ‘Judgment and Decision Making in Surgery’ r.jacklin03@imperial.ac.uk
Trang 8Shelly Jeffcott is a senior research fellow at the NHMRC Centre of Research
Excellence in Patient Safety and has a background in psychology and the
examination of risk and safety in high hazard industries Shelly.Jeffcott@med.
monash.edu.au
geert Kazemier is hepatobiliary and transplant surgeon at Erasmus Medical
Centre He is also responsible for the Operating Room Department at that institution G.kazemier@erasmusmc.nl
Jan Klein is professor of anaesthesiology at the Erasmus University Medical
Centre He developed a special interest in peri-operative patient safety and is the President of the Netherlands Society of Anaesthesiology j.klein@erasmusmc.nl
Michaela Kolbe is work and organizational psychologist and research assistant
at the Organization, Work and Technology Group at ETH Zurich, Switzerland mkolbe@ethz.ch
Barbara Künzle is work and organizational psychologist and research assistant
at the Organization, Work and Technology Group at ETH Zurich, Switzerland bkuenzle@ethz.ch
Johan Lange is professor of surgery in the department of surgery of the Erasmus
University Medical Centre in Rotterdam, the Netherlands He is Associate Dean of the Faculty of Medicine of the Erasmus University and President of the Committee
of Patient Safety of the Dutch Society of Surgery J.lange@erasmusmc.nl
Robert Lasky is a professor of paediatrics and the director of the Design and
Analysis Support Services for the Centre of Clinical Research and Evidence Based Medicine at the University of Texas Medical School at Houston Robert.E.Lasky@ uth.tmc.edu
Lorelei Lingard is senior scientist in the SickKids Research Institute and the Wilson
Centre for Research in Education, University Health Network and University of Toronto She is the inaugural holder of the BMO Financial Group Professorship in Health Professions Education Research lorelei.lingard@utoronto.ca
Colin Mackenzie is professor of anaesthesiology and associate professor of
physiology at the University of Maryland School of Medicine His research interests include human factors in emergencies, and trauma resuscitation He has been continuously funded by Federal grants for the past 18 years cmack003@ umaryland.edu
Marlene Dyrløv Madsen works at the Danish Institute for Medical Simulation
(DIMS) as a researcher in patient safety and safety culture She has a PhD in
Trang 9Safer Surgery
xviii
patient safety and ethics of patient safety, and holds a Masters in philosophy and communication mdyrloev@ruc.dk
Tanja Manser is a senior lecturer at the Centre for Organizational and
Occupational Sciences, ETH Zurich, where she is heading a research group on human performance and safety in complex systems tmanser@ethz.ch
nikki Maran is a consultant anaesthetist in The Royal Infirmary of Edinburgh and
Director of the Scottish Clinical Simulation Centre in Stirling Her interests are in anaesthesia for emergency surgery, education for patient safety and non-technical skills training and assessment
Joy Marriott is a specialty registrar in obstetrics and gynaecology, currently
working towards an MD in surgical education and a Masters of Education at the University of Sheffield Her research interests include workplace assessment and competency-based selection Joy.Marriott@sth.nhs.uk
Karen R Mazzocco is a nurse-attorney with 20 years of experience as a surgical
director, primarily at the University of Cincinnati where she achieved her BSN and Juris Doctor She practised law in hospitals in New York and New Mexico Since 2001, she worked in research in surgical and perinatal patient safety during affiliations at Kaiser Permanente in California Currently, she is affiliated with Sharp Healthcare in San Diego, CA, in the evolving field of patient service and satisfaction karen.mazzocco@sharp.com
Peter McCulloch is clinical reader at the Nuffield Department of Surgery in
Oxford He founded the Quality, Reliability, Safety and Teamwork Unit (QRSTU)
in 2005, which focuses on evaluating interventions to improve the functionality of modern healthcare systems peter.mcculloch@nds.ox.ac.uk
Lisbet Meurling is specialist in anaesthesia and intensive care medicine and
participant of the Scandinavian Society of Anaesthesiology training programme in intensive care medicine She is a PhD student at CLINTEC, Karolinska Institutet lisbet.meurling@karolinska.se
Ami Mishra is a surgical registrar on the Oxford rotation, whose MD project
examined the value of an aviation-style team training approach to improving safety in the operating theatre He hopes to maintain his research throughout and beyond his training ami.mishra@nds.ox.ac.uk
Lucy Mitchell is a research assistant in the Industrial Psychology Research
Centre, University of Aberdeen, investigating non-technical skills of nurses/scrub practitioners She previously studied police firearms officers’ decision-making skills and was formerly a police officer l.mitchell@abdn.ac.uk
Trang 10Maggie Mort is reader in the sociology of science, technology and medicine
and co-director of the Centre for Science Studies at Lancaster University, UK
An ethnographer, her research interests include new medical technologies, telehealthcare and disaster recovery m.mort@lancaster.ac.uk
Michael Müller is consultant anaesthetist at the Hospital of Technical University
and Director of Interdisciplinary Medical Simulation Centre, Dresden, Germany mp-mueller@web.de
David Musson is an assistant professor and Director of the Centre for
Simulation-Based Learning at McMaster University in Hamilton, Canada He received his
MD from the University of Western Ontario, and PhD in psychology from the University of Texas at Austin musson@mcmaster.ca
Andrea nickut is a research student at the Centre for Education and Simulation in
Anaesthesiology, Emergency and Intensive Care Medicine at University Medical Centre Göttingen (Germany) andreanickut@web.de
Simon Paterson-Brown is a consultant general and upper gastro-intestinal
surgeon at the Royal Infirmary Edinburgh and an honorary senior lecturer at the University of Edinburgh Simon.Paterson-Brown@luht.scot.nhs.uk
Rona Patey is a consultant anaesthetist at Aberdeen Royal Infirmary She is also
the Director of the Clinical Skills Centre at Foresterhill and Deputy Head of the University of Aberdeen Division of Medical and Dental Education r.patey@abdn ac.uk
Diana Petitti is a physician (preventive medicine) and medical doctor (MD) She
is Professor in the Department of Biomedical Informatics in the Fulton School of Engineering at Arizona State University diana.petitti@asu.edu
David Pitts is a psychologist with a background in management development
He is Project Coordinator of the UK orthopaedic curriculum (OCAP), Associate Director of Leadership and Educational Development at the Royal College
of Surgeons of Edinburgh and Education Advisor to the British Orthopaedic Association d.pitts@rcsed.ac.uk
Catherine Pope is reader in the school of health sciences, University of
Southampton Her research includes evaluations of organizational change and studies of surgical practice She is currently researching the use of computer decision support in urgent and emergency care, and ambulance handovers.cjp@ soton.ac.uk