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This book trains you beyond the online materials that you already have used in this program, and introduces you to topics pertaining to the Cisco Certified Network Associate CCNA certifica

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xxi

Troubleshooting Router Connections Using the show controllers serial Command 805

Introduction to debug 806

Summary 809

Key Terms 810

Check Your Understanding 810

Chapter 19 Intermediate TCP 815

The TCP/IP Protocol Suite 815

TCP/IP Protocol Stack and the Application Layer 816

TCP/IP Protocol Stack and the Transport Layer 818

TCP and UDP Segment Format 819

TCP Operation 820

Three-Way Handshake 821

Denial-of-Service Attacks During Synchronization 822

Windowing and Window Size 823

Sequencing Numbers 825

Positive ACK 826

UDP Operation 827

Overview of Transport Layer Ports 828

Multiple Conversations Between Hosts 828

Ports for Services 831

Ports for Clients 832

Port Numbering and Well-Known Ports 832

Example of Multiple Sessions Between Hosts 832

Comparison of MAC Addresses, IP Addresses, and Port Numbers 833

TCP/IP and the Internet Layer 833

How ARP Works 834

Summary 835

Key Terms 836

Check Your Understanding 836

Chapter 20 Access Control Lists 841

ACL Overview 841

Why Create ACLs? 843

Creating an ACL: Why Order Matters 844

Using ACLs 844

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How ACLs Work .845

ACL Configuration Tasks 847

Assigning a Unique Number to Each ACL .847

Using Wildcard Mask Bits 848

Using the Wildcard any 850

Using the Wildcard host 851

Standard ACLs 852

Extended ACLs 855

Configuring Extended ACLs for ICMP .861

Configuring Extended ACLs for IGMP 861

Configuring Extended ACLs for TCP 861

Configuring Extended ACLs for UDP .862

Extended ACL Defaults 862

Named ACLs .863

Placing ACLs .866

Firewalls 867

Using ACLs with Firewalls 868

Restricting Virtual Terminal Access 869

Verifying ACLs 870

Summary 871

Key Terms 872

Check Your Understanding 872

Part III Appendixes 877

Appendix A Structured Cabling 879

Mounting Jacks in Drywall 928

Mounting Jacks in Plaster 929

Mounting Jacks in Wood 930

Flush-Mounting a Jack in a Wall 930

Pulling Cable to the Jacks .930

Fishing Cable from Below a Wall 931

Appendix B Glossary of Key Terms 979

Appendix C Check Your Understanding Answer Key .1009

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xxiii

Cisco Systems Networking Icon Legend

Cisco Systems, Inc., uses a standardized set of icons to represent devices in network topology illustrations The following icon legend shows the most commonly used icons that you might encounter throughout this book

DSU/CSU Router Bridge Hub DSU/CSU

Catalyst Switch

Multilayer Switch

ATM Switch

ISDN/Frame Relay Switch

Communication Server

Gateway Access

Server

PC with Software

Workstation

Macintosh Terminal

File Server

Web Server

Cisco Works Workstation

Printer Laptop

Front End Processor

Cluster Controller

Modem

Network Cloud

Token Ring Token Ring

Line: Ethernet

FDDI

FDDI

Line: Serial Line: Switched Serial

IBM Mainframe

1102.book Page xxiii Tuesday, May 20, 2003 2:53 PM

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Command Syntax Conventions

The conventions used to present command syntax in this book are the same conven-tions used in the Cisco IOS Software Command Reference The Command Reference describes these conventions as follows:

■ Vertical bars (|) separate alternative, mutually exclusive elements

■ Square brackets ([ ]) indicate optional elements

■ Braces ({ }) indicate a required choice

■ Braces within brackets ([{ }]) indicate a required choice within an optional element

Boldface indicates commands and keywords that are entered exactly as shown.

1102.book Page xxiv Tuesday, May 20, 2003 2:53 PM

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xxv

Foreword

Throughout the world, the Internet has brought tremendous new opportunities for

individuals and their employers Companies and other organizations are seeing dramatic

increases in productivity by investing in robust networking capabilities Some studies

have shown measurable productivity improvements in entire economies The promise

of enhanced efficiency, profitability, and standard of living is real and growing

Such productivity gains aren’t achieved by simply purchasing networking equipment

Skilled professionals are needed to plan, design, install, deploy, configure, operate,

maintain, and troubleshoot today’s networks Network managers must assure that

they have planned for network security and for continued operation They need to

design for the required performance level in their organization They must implement

new capabilities as the demands of their organization, and its reliance on the network,

expands

To meet the many educational needs of the internetworking community, Cisco Systems

established the Cisco Networking Academy Program The Networking Academy is a

comprehensive learning program that provides students with the Internet technology

skills essential in a global economy The Networking Academy integrates face-to-face

teaching, web-based content, online assessment, student performance tracking, hands-on

labs, instructor training and support, and preparation for industry-standard certifications

The Networking Academy continually raises the bar on blended learning and educational

processes The Internet-based assessment and instructor support systems are some of

the most extensive and validated ever developed, including a 24/7 customer service

system for Networking Academy instructors Through community feedback and

elec-tronic assessment, the Networking Academy adapts the curriculum to improve outcomes

and student achievement The Cisco Global Learning Network infrastructure designed

for the Networking Academy delivers a rich, interactive, and personalized curriculum

to students worldwide The Internet has the power to change the way people work,

live, play, and learn, and the Cisco Networking Academy Program is in the forefront

of this transformation

This Cisco Press title is one of a series of best-selling companion titles for the Cisco

Networking Academy Program Designed by Cisco Worldwide Education and Cisco Press,

these books provide integrated support for the online learning content that is made

available to Academies all over the world These Cisco Press books are the only authorized

books for the Networking Academy by Cisco Systems, and provide print and CD-ROM

materials that ensure the greatest possible learning experience for Networking Academy

students

1102.book Page xxv Tuesday, May 20, 2003 2:53 PM

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I hope you are successful as you embark on your learning path with Cisco Systems and

the Internet I also hope that you will choose to continue your learning after you

com-plete the Networking Academy curriculum In addition to its Cisco Networking Academy

Program titles, Cisco Press also publishes an extensive list of networking technology

and certification publications that provide a wide range of resources Cisco Systems

has also established a network of professional training companies—the Cisco Learning

Partners—who provide a full range of Cisco training courses They offer training in

many formats, including e-learning, self-paced, and instructor-led classes Their instructors

are Cisco certified, and Cisco creates their materials When you are ready, please visit

the Learning & Events area on Cisco.com to learn about all the educational support

that Cisco and its partners have to offer

Thank you for choosing this book and the Cisco Networking Academy Program

Kevin Warner

Senior Director, Marketing

Worldwide Education

Cisco Systems, Inc

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xxvii

Introduction

Cisco Networking Academy Program CCNA 1 and 2 Companion Guide, Third Edition,

supplements your classroom and laboratory experience with the Cisco Networking

Academy Program, whose curriculum is designed to empower you to enter employment

or further education and training in the computer networking field

This book trains you beyond the online materials that you already have used in this

program, and introduces you to topics pertaining to the Cisco Certified Network

Associate (CCNA) certification exam This book closely follows the style and format

that Cisco Systems has incorporated into the curriculum

This book introduces and extends your knowledge and practical experience with the

design, configuration, and maintenance of local-area networks (LANs) The concepts

covered in this book enable you to develop practical experience in skills related to

cabling, routing, IP addressing, routing protocols, and network troubleshooting This

book introduces the OSI model, discusses collisions and segmentations, and includes

a new chapter on Ethernet technologies and Ethernet switching This Companion

Guide also features greatly enhanced chapters on IOS and TCP/IP and an additional

chapter on access control lists

This book not only prepares you for the CCNA certification exam, but also for the

CompTIA Network+ certification exam

The Goal of This Book

The goal of this book is to educate you about Cisco supported networking technologies,

and to help you understand how to design and build networks and to configure Cisco

routers It is designed for use in conjunction with the Cisco Networking Academy Program

online curriculum

The Audience for This Book

This book’s main audience is students interested in networking technologies In

partic-ular, it is targeted toward students in the Cisco Networking Academy Program In the

classroom, this book can serve as a supplement to the online curriculum

This book is also appropriate for corporate training faculty and staff members, as well

as general users The book’s user-friendly, nontechnical approach is ideal for readers

who prefer to stay away from technical manuals

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Book Features

Many of this book’s features help facilitate a full understanding of the networking and routing covered in this book:

Objectives—Each chapter starts with a list of objectives that should be mastered

by the end of the chapter The objectives provide a reference of the concepts covered in the chapter

Figures, examples, tables, and scenarios—This book contains figures, examples,

and tables that help explain theories, concepts, commands, and setup sequences that reinforce concepts and help visualize the content covered in the chapter In addition, the specific scenarios provide real-life situations that detail the problem and the solution

Chapter summaries—At the end of each chapter is a summary of the concepts

covered in the chapter It provides a synopsis of the chapter and serves as a study aid

Key terms—Each chapter includes a list of defined key terms that are covered in

the chapter These terms serve as a study aid In addition, the key terms reinforce the concepts introduced in the chapter and help you understand the chapter material before you move on to new concepts You can find the key terms high-lighted in blue throughout the chapter where they are used in practice

Check Your Understanding questions—Review questions, presented at the end of

each chapter, serve as an assessment In addition, the questions reinforce the con-cepts introduced in the chapter and help test your understanding before you move on to new chapters

Lab Activity references—Throughout the book are references to worksheet and

lab activities found in Cisco Networking Academy Program CCNA 1 and 2 Lab

Companion, Third Edition These labs help you make a connection between

theory and practice

How This Book Is Organized

This book is divided into 20 chapters and 3 appendixes:

Chapter 1, “Introduction to Networking,” presents the basics of connecting to

the Internet It also introduces different number systems and the processes used

to convert a number from one number system to another This chapter corre-sponds to the Module 1 content from the CCNA 1 online curriculum

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Chapter 2, “Networking Fundamentals,” introduces some of the terminology

used by networking professionals and various types of computer networks It also describes how the OSI reference model networking scheme supports net-working standards In addition, this chapter describes the basic functions that occur at each layer of the OSI model Finally, this chapter describes various network devices and networking topologies This chapter corresponds to the Module 2 content from the CCNA 1 online curriculum

Chapter 3, “Networking Media,” introduces the basic theory of electricity, which

provides a foundation for understanding networking at the physical layer of the OSI model This chapter also discusses different types of networking media that are used at the physical layer, including shielded twisted-pair cable, unshielded twisted-pair cable, coaxial cable, and fiber-optic cable, as well as wireless media

This chapter corresponds to the Module 3 content from the CCNA 1 online curriculum

Chapter 4, “Cable Testing and Cabling LANs and WANs,” describes issues

related to the testing of media used for physical layer connectivity in local-area networks (LANs) Networking media is literally and physically the backbone of

a network Inferior quality of network cabling results in network failures and in networks with unreliable performance The equipment used to perform these tests involves certain electrical and mathematical concepts and terms, such as signal, wave, frequency, and noise Understanding this vocabulary is helpful when learning about networking, cabling, and cable testing This chapter corre-sponds to the Module 4 and 5 content from the CCNA 1 online curriculum

Chapter 5, “Ethernet Fundamentals,” discusses the operation of Ethernet, Ethernet

framing, error handling, and the different type of the collisions on Ethernet net-works In addition, this chapter introduces the collision domains and broadcast domains Finally, this chapter describes segmentation and the devices used to create the network segments This chapter corresponds to the Module 6 content from the CCNA 1 online curriculum

Chapter 6, “Ethernet Technologies and Ethernet Switching,” introduces Layer 2

bridging and switching techniques It introduces the Spanning Tree Protocol (STP), tells how STP works, and covers the STP switch port states This chapter corresponds to the Module 7 and 8 content from the CCNA 1 online curriculum

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Chapter 7, “TCP/IP Protocol Suite and IP Addressing,” presents an overview

of the TCP/IP protocol suite It starts with the history and future of TCP/IP, com-pares the TCP/IP protocol model to the OSI model, and identifies and describes each layer of the TCP/IP protocol suite This chapter corresponds to the Module 9 content from the CCNA 1 online curriculum

Chapter 8, “Routing Fundamentals and Subnets,” covers the topics related to the

Internet Protocol (IP) This chapter also discusses the difference between routing and routed protocols, and tells how routers track distance between locations Finally, this chapter introduces the distance vector, link-state, and hybrid routing approaches, as well as how each resolves common routing problems This chapter corresponds to the Module 10 content from the CCNA 1 online curriculum

Chapter 9, “TCP/IP Transport and Application Layer,” covers the issues related

to the transport layer and how it uses the services provided by the network layer, such as best path selection and logical addressing, to provide end-to-end commu-nication between source and destination This chapter describes how the trans-port layer regulates the flow of information from source to destination reliably and accurately This chapter corresponds to the Module 11 content from the CCNA 1 online curriculum

Chapter 10, “WANs and Routers,” introduces WAN devices, technologies, and

standards In addition, it discusses the function of a router in a WAN This chap-ter corresponds to the Module 1 content from the CCNA 2 online curriculum

Chapter 11, “ Router Fundamentals,” describes how to start a router for the first

time by using the correct commands and startup sequence to do an initial config-uration of the router This chapter also explains the startup sequence of a router and the setup dialog that the router uses to create an initial configuration file using current versions of Cisco IOS Software This chapter corresponds to the Module 2 content from the CCNA 2 online curriculum

Chapter 12, “Router Configuration,” discusses the router modes and

configura-tion methods for updating a router’s configuraconfigura-tion file It is important that a firm understand Cisco IOS Software and know the procedures for starting a router In addition, this chapter describes the tasks necessary for password recovery This chapter corresponds to the Module 3 content from the CCNA 2 online curriculum

to implement, monitor, and maintain Cisco Discovery Protocol by using the correct router commands In addition, this chapter explains the three most used commands This chapter corresponds to the Module 4 content from the CCNA 2 online curriculum

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