FIGURE 3-5 The Hewlett-Packard websiteLink to customer service Link to technical support 3... The Overstock.com site, shown in Figure 3-7, offers good service as well.. Precaution: Check
Trang 1FIGURE 3-5 The Hewlett-Packard website
Link to customer service
Link to technical support
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Trang 2For example, as of the writing of this book, I found a scanner with 600×1200 dpi optical resolution and a 30-bit depth for only $50
The Overstock.com site, shown in Figure 3-7, offers good service as well You have access to customer support, both by telephone and email There’s also a fairly liberal return policy
FIGURE 3-7 The Overstock.com website is for bargain hunters.
Trang 3Precaution: Check the Service Record of the Online Vendor
When shopping on line, you can find out about the service and privacy reputation of the online vendor The Gomez.com website, at www.gomez.com, shown in Figure 3-8, provides a consumer rating service for online vendors The supplier sites are evaluated based on customer support and service, reliability, and adherence to privacy standards for your credit-card information
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Trang 4Gomez also certifies online vendors that meet the minimum performance stan-dards it has set, as shown in Figure 3-8
Buying a Scanner in Person
After you’ve exhausted the Internet resources in your scanner search, you’re faced with the decision of whether go one step further and order your scanner with a click
of your mouse It’s certainly convenient to do so, but actually visiting an office equipment store and making your purchase in person offers several advantages:
Savings on shipping costs Most vendors charge separately for shipping, so you have to factor in the added cost when comparison-shopping Overnight or next-day freight can be downright pricey—as much as $30.00
Ease of testing This is a definite advantage, and you should be prepared to avail yourself of it by bringing a few photos
Immediate delivery No waiting for the delivery You can drive off with your new purchase in your trunk
Returns are easier Most people are more comfortable taking a defective product back to the store for immediate credit rather than shipping it back and waiting for credit
Narrowing Down the Choices
This chapter helped you assess your scanning needs and identify the features in a scanner that might help you accomplish them You also learned which scanner infor-mation and specifications to compare, and some websites that can save you research time in doing so You even learned how to test a sample scanner in the store, and where to go on the Web to look for a bargain if you choose to order one on line The next chapter helps you become familiar with the operation of your scanner once you’ve purchased it
Trang 5Test a Scanner
Many of the larger office equipment and supply stores have scanners on their sales floor that they invite you to test before making a purchase Usually, the manufacturer provides a test shot for you to scan, but I suggest you bring your own photo
Select a test shot with people in it Skin tones are hardest to replicate accurately Scanning skin tones allows you to see the relative color depth capacities of different scanners, since a hint of green or a yellow tinge on a person’s face is pretty noticeable
You should also look at the light and dark areas of the picture Do these areas retain their detail, or do they appear to be a single shade? Generally, the higher the color depth, the more detail you retain in the light and dark areas of the photo
Scanner speed is another issue Speed specifications usually aren’t provided
by the manufacturer Store testing allows you the opportunity to pit two scanners
on your short list in an actual race to see which offers you a faster scan
Some Scanners Have Memory Card Readers for Digital Camera Photos
Have you ever thought, “Wouldn’t it be great if I had a single way to get
my scanned and digital camera photos into the computer?” One leading manufacturer, Visioneer, has recently introduced the first scanner with built-in CompactFlash and SmartMedia high-speed memory card readers (A memory
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