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This informa-tion was originally recorded manually, and operators of public phone systems had elaborate card systems on which to record calls, particularly long-distance calls.. A teleph

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Fiber Optics Illustrated Dictionary

ofcables leading into a building or distribution frame

Cable vaults are usually used in situations where the

type or number of cables pose extra fire or

electro-cution risks, and where it is desirable to restrict

ac-cess to qualified personnel only

cablehead The point at which a land cable and

ma-rine cable are joined It may be indicated with a sign

(as are seen on ocean beaches)

cableway A hole, slot, or other opening in a

compo-nent unit or work surface that allows cables to be fed

into the fixture from behind or beneath Most

com-puter desks now include slots and holes for cables

Some even put slots into the drawers, so a printer can

be installed in a drawer and pulled out as needed

Cabling Standards UpdateA quarterly newsletter

describing high-speed network trends, technologies,

standards activities, and economic indicators for a

range of transmission media, including copper wire,

glass and plastic optical fiber, coaxial cable, and

wire-less, published by Information Gatekeepers, Inc

CAC I Customer Administration Center A phone

console used for maintenance and diagnosis of a

multiline phone system 2 See call admission

con-trol, connection admission control

cachev.In the traditional sense, to cache something

is to put it away or hide it in a secure place for later

use In computer terminology, the sense of putting it

away for later retrieval is retained, but ease ofaccess

is also implied Thus, to cache is to store

informa-tion in an accessible locainforma-tion, as in RAM on a

com-puter, so it can be retrieved quickly when needed

Many systems are specifically configured with cache

memory, while others may use the hard drive as a

cache location, which is not as fast but still may be

effective in certain circumstances Information is

cached by an applications program for items that are

often consulted or executed This speeds up

opera-tions for priority activities See cache, cache memory,

RAM disk

cache, cache memory A high-speed electronic

memory buffer used in computing to increase

appar-ent processing speed by more effectively managing

resources The cache storage is usually within a

des-ignated amount of random access memory (RAM)

and thus is volatile, (although in its most generic

sense, a hard drive would be a suitable cache device

for a slow sequential storage medium like a tape

drive) Ahard drive controller card may itself include

a cache

The effectiveness of a cache depends upon a variety

offactors, including the size of the cache, the ability

of the software to utilize it, the types and variability

of operations being done, the design of the caching

logic, and the speed of the microprocessor Since

RAM access is typically faster than hard drive access,

efficiency can be increased by storing frequently

ac-cessed information in the cache memory, where it can

be written and retrieved more quickly than from disk

Information that is not found in the cache may then

be added to the cache for future reference In

network-ing, a cache can be used to store frequently accessed

information (often the locations or contents of data

files or applications) in order to serve it more quickly

to users, as it is requested FATs and hash tables may

be stored in the cache to increase file access speed BIOS device-controlling functions may be loaded from read only memory (ROM) into cache memory during a startup sequence See cache, cache hit, cache miss

cache controller In some computer architectures, a circuit that is specifically included to administer the storage, organization, and retrieval of cached infor-mation This may be incorporated into a specialized chip

cache hitAsituation in which the data that was sought

in a cache access was found and it is not necessary to access the slower storage medium (usually a hard drive), resulting in faster retrieval of the desired in-formation See cache, cache miss

cache miss A situation in which the data that was sought in a cache access was not found and is conse-quently sought on the slower storage medium (usu-ally a hard drive) It may subsequently be stored in the cache for future reference See cache, cache hit caching Putting information in a storage area where

it can quickly be retrieved when needed It is a means

of speeding up effective and perceived performance

of a system Disk caching and memory caching are two ways to speed up access to frequently used com-mands, device drivers, or frequently accessed data caching, data entry A means of speeding up data entry by retaining previously inserted information so that it can be reused or overwritten for subsequent entries It's often more efficient to edit or retain the data in the field from the previous entry than to type

it in from scratch

CACM I California Association of Community Managers, Inc 2.Communications ofthe Association for Computing Machine/Yo The communications

jour-nal of the ACM, one of the many ACM professiojour-nal publications

CAD 1 See computer-aided dispatch 2 See com-puter-aided design/drafting

cadence A rhythmic measure or beat In telecommu-nications, many signals are identifiable by a pattern

of tones and silences Cadence has implications for telegraph, radio, and telephone communications where many audio signals are coded to particular rhythms (Morse Code, distinctive ringing, interna-tional variations in rings, and busy signals) People can learn to distinguish different types of data com-munications by pitch and cadence, as fax tones dif-fer from data tones, and data tones vary further ac-cording to baud rate

cadmium A bluish-white, malleable, ductile, metal-lic, noncorrosive element that is commonly used in protective coatings and platings

CADS I code abuse/anomaly detection system

2 computer abuse/anomaly detection system Sys-tems put in place to detect, log, and/or signal prob-lems that may be due to tampering or other unautho-rized use

CAE I See Common Applications Environment

2 computer-aided engineering

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cage antennaA multiwire antenna (imagine a ring

of horizontal parallel wires somewhat constricted in

the middle, resembling a cage) similar to a dipole

antenna, configured to improve capacity and reduce

loss

CAl 1 See computer assisted instruction 2 common

air interface An international interface standard defined

to provide interoperability between wireless handsets

and compatible networks

CAL 1 CAN Application Layer See CAN in

Auto-mation, Controller Area Network 2 computer-aided

learning, assisted learning See

computer-assisted instruction

CALC See customer access line charge

calculatorA device for facilitating fast, accurate

mathematical computations Early calculators

(add-ing machines) could handle only simple arithmetic

functions, while current ones include storage,

auto-mation, and programming capabilities for doing

fre-quent or complex computations

The calculator is the forerunner of the general

pur-pose computer; in fact, the early computers were very

large, very powerful calculators, and their histories

run hand-in-hand Then, as computer technology

im-proved, memory and logic functions were scaled

down and incorporated back into calculators

In 1940, Remington Rand Inc was advertising a

"printing calculator" that was essentially a

mechani-cal adding machine that used impact printing like a

typewriter to record the tallies Until the late 1960s,

"advanced" calculators were too expensive for

indi-viduals and small businesses By 1969, however, the

Friden Division ofSinger was advertising a

desktop-sized version of an "electronic calculator that can

remember up to 30 mathematical steps for you."

Handheld calculators devised in the late 1960s

be-came widespread in the early 1970s, costing about

$200 for a very simple palm-sized arithmetical

cal-culator As prices came down, calculators superseded

slide rules and abacuses for quick computations

Ad-vanced calculators for under $15 are now

common-place

The most celebrated early microcomputer was

devel-oped in 1974 by MITS, a company that was

produc-ing scientific calculators With competition from

big-ger companies such as Texas Instruments, MITS

needed a new source of revenue and developed the

Altair Since that time, calculators have been

incor-porated into many devices, such as cash registers and

wrist watches, and even some computer keyboards

Current calculators include graphical displays, square

root computations, multiple memory registers, and

programming languages such as Forth They are more

powerful than computers from the early 19802 See

abacus

calendar routingAn administrative method for

di-recting inquiries according to the time ofyear, week,

or day Used especially in industries where inquiries

are cyclic (travel industry), or where availability of

personnel to assist callers is cyclic

calibrate1 To set, align, or mark a measuring or

tim-2 To ascertain, record, or correct variations in a mea-suring or timing instrument with reference to another,

or to an accepted standard

California Education and Research Federation NetworkCERFnet This research and education net-work was founded in the late 1980s by General Atom-ics, with aid from a National Science Foundation grant, and grew to be a national backbone by the early 1990s CERFnet joined with other nets in 1991 to form the Commercial Internet Exchange (CIX) In

1996, the Teleport Communications Group Inc (TCG), one ofthe largest competitive local telephone companies in the U.S., acquired CERFnet to provide Internet services to corporate and institutional clients CERFnet is based onATM and SONET architectures, with each Local Access and Transport Area (LATA) served by at least two backbone nodes

call1.lJ.i.To attempt to contact or to succeed in con-tacting another party or entity A unit o( virtual or human communication across some type

ofcommu-nications medium or at some distance 2 n A unit

comprising a successful communication through some type of communications medium, or at some distance, between two or more parties or entities who are more or less simultaneously in contact, frequently with a 'give-and-take' character to the contact Hu-man participants in a call are generally called par-ties to the call 3 n In networking, a communications

association between a user and a network entity or between two or more users across the network

call abandons, abandoned callsCalls that are ter-minated by the originator before completion of the intended contact For telephone calls, reasons for abandoning calls includefuzzyconnections, wrong numbers, answering machines, being put on hold, ob-noxious hold music (not all hold music is obob-noxious, just some ofit), even more obnoxious hold commer-cials, interruptions (children, doorbells), transfer to the incorrect person or department, etc

Since any call connection in progress has impact on system capacity, abandoned calls have to be consid-ered when structuring and managing a system In commerce, if a high proportion of abandoned calls occur after a human operator has made verbal con-tact with the caller, it's important to determine and evaluate the reasons and take corrective measures to increase call completion See abandoned call cost

call accepted signalIntelecommunications, a call control signal sent by the receiving data terminal equipment (DTE) to indicate acceptance of the in-coming call

caU accounting systemA system of recording the type and quantity ofcalls on a system This informa-tion was originally recorded manually, and operators

of public phone systems had elaborate card systems

on which to record calls, particularly long-distance calls Now accounting has been computerized, and the system can constantly monitor call volume, num-ber of connects, numnum-ber of abandons, peak hours, trunk allocation, and other statistics related to eco-nomics in general and call billing in particular When

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Fiber Optics Illustrated Dictionary

used in private branch systems, it can further be used

to track agent activities, length of calls,

departmen-tal use, etc and integrated with revenue and customer

databases to give an overall picture of the role of the

phone callswithin the company's business See call card

call admission control, connection admission

con-trol CAe The set ofactions taken by a network during

a call setup or renegotiation to evaluate whether to

accept or reject a connection or re-allocation request,

based partly on the ability to supply Quality of

Ser-vice (QoS) See crankback

call announcement A feature in a telephone system

in which an operator or other agent announces the call

to the callee before connecting the call

call appearance CA I A telephony designation for

equipment that provides easy handling of volume

calls on a central console Call appearance refers to

the ability to see the calls that come in, usually

through LCD indicators and/or LED displays for the

various extensions, in order to manage and direct the

calls and monitor which lines are in use 2 A

gen-eral reference to the format in which call

informa-tion is displayed on a monitor or CED telephony

dis-play In some systems, the user can custom

config-ure Callerilland other information

call attempt Initiating a call that mayor may not be

completed If a large number of call attempts are not

completed, diagnostic and troubleshooting steps

should be taken Solutions may include training,

ad-ditional lines, staff changes, or equipment changes

or repairs See call abandons, abandoned call cost

call barring Prevention or elimination of all calls,

or specific calls, associated with a specific phone

Usually implemented to prevent unauthorized use, or

abuse See call blocking

Call Before Digging A safety sign to warn area

work-ers that they must call for information on underground

cables or hazards before digging

call block A restriction put on a phone line to

pre-vent connection of certain calls More recently it has

come to mean retaining anonymity from Callerill

by blocking the caller's identity from the receiver if

the caller has keyed in a blocking code Call

block-ing in this sense is free, whereas Caller lD costs

money This situation may seem backwards, like

al-lowing a stranger through the door unseen, while the

person opening the door has to pay money to see who

it is and still may not get the information because that

person is disguised (blocked) Interms of personal

safety and security, it should have been set up the

other way around, with the person answering the

phone being provided the identity of the caller for

free, and the caller having.to pay to hide his or her

identity However, the system was probably set up

with Callerillas a subscription service because it

generates more revenue for the phone company

call card Amanual call management and billing

sys-tem in which the information about the caller, callee,

distance, and duration of the call is recorded by the

operator See call accounting system

call center A centralized telephone call facility

han-dling a large number of calls Call centers may be

specialized for handling many incoming calls, such

as those resulting from television marketing through toll free numbers, or many outgoing calls, as those originating from telemarketing or teleresearch firms

Inthese specialized environments, automatic call dis-tributors, head sets, computerized dialing, and auto-mated answering are commonly used

call clearing The process by which a call connection

is released and the call resources made available to other users It is particularly important in end-to-end transmissions in which the line must be freed before

it can be used again

caU control The entire process of detecting a call

re-quest, setting up the physical and logical connections, rerouting to available trunks if necessary, facilitating transmission, shutting down the call, and freeing the resources for other callers Most of these functions are now computerized, although occasional operator assistance, directory assistance, or services for spe-cial needs users are still handled by human operators Call control may go through more than one system,

as when a call goes into or out of a private branch exchange (PBX) and through a public exchange, or where wireless and wireline services from different providers are used together to complete a call

caU control signal Any signal used in automatic

con-nection and switching systems that controls the call sequence In older systems, the control signals were transmitted by means of tones on the same line that was used for the voice transmissions In newer Sig-naling System 7 (SS7) systems, the control signals and the voice transmissions are handled over sepa-rate channels See Signaling System 7

call data The statistical information associated with

a call This is used for monitoring, accounting, man-agement, and planning, and these days is usually stored in a computer database, and sometimes orga-nized and analyzed by computer software

Call Detail Record CDR A telephone

record-keep-ing system, usually used for accountrecord-keep-ing and admin-istrative purposes, that tracks and records details about incoming and outgoing calls such as the call duration, caller and/or callee, time of day, etc

call diverter A subscriber surcharge service or phone

peripheral device that intercepts an incoming call and forwards it to a phone operator or phone message, or

to another number, as in Call Forwarding Depend-ing upon the service or device, the caller mayor may not be aware that the call has been diverted

call duration The period of time from actual

con-nection of the call, until its termination On phone lines and data networks, call duration information is used for statistical purposes for tuning the system, determining peak hours, and billing It may also be used to detect and diagnose fault conditions

call establishment The process of routing and

con-necting a phone call or data transmission path

Call for Votes CFY A formal process used as part of

the sequence ofevents necessary to create a new pub-lic newsgroup on USENET

Call Forward A surcharge or bundled phone service

that permits the subscriber to automatically redirect

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cases where the callee is temporarily at another

lo-cation, or where the callee wishes someone else to

handle calls (such as an answering service) On

con-sumer systems, the call forwarding is usually enabled

by using a touchtone phone to dial a code (72# on a

touchtone phone or 11 72 on a rotary phone in N.A.)

followed by the number to which the calls are being

forwarded It is disabled by dialing a code (73# or

1173 inN.A.).Some newer phone systems have an

indicator light to show that the calls are being

for-warded to prevent the subscriber from forgetting to

deactivate Call Forward after returning to the

origi-nallocation See Call Forward Busy, Call Forward

No Answer

Call Forward BusySimilar to Call Forward, except

that calls are rerouted to a predetennined number only

if the called number is busy; otherwise it rings

through to the original number See Call Forward

Call Forward No AnswerSimilar to Call Forward

Busy, except that calls are rerouted to a predetermined

number only if not answered after a specified

num-ber of rings See Call Forward Busy, Call Forward

Call Forward Variable Acombination of Call

For-ward Busy and Call ForFor-ward No Answer in which

the call is rerouted to a predetermined number if a

busy signal is encountered, or if there is no answer

after a specified number of rings See Call Forward

No Answer, Call Forward Busy, Call Forward

Call GirlsOne of the many colloquial names given

to the early female telephone operators Others

in-cludeHello Girls, Central, and Voice with the Smile.

See telephone history

call handofTInmobile phone systems based upon

passing the transmission on to another transceiver

while the call is taking place, as in cellular

commu-nications, the handoff is the point at which the call is

transferred during the conversation Mobile

provid-ers strive to create systems where the handoffis

seam-less and does not create delays, noise, or significant

volume changes

Call Hold Asurcharge phone service or multiline

subscriber feature in which the subscriber can put a

call on hold, accept or place a second call, and then

return to the original call This service is similar to a

hold button on a multiline phone, and the person on

hold is not able to hear the second conversation

call horn alert Amobile system set to beep a car hom

to signal an incoming call, when the driver is away

from the mobile handset or receiver

callmix Telephone calls are of many kinds, as are

logons on a computer.Ina telephone system, the calls

may be long or short; busy, abandoned, or completed;

local or long-distance On a computer system, the

logons may result in downloads, modem access,

run-ning of applications, file maintenance, etc The call

mix is a statistical look at the types ofusage that

oc-cur on a network

call not accepted signal In telecommunications, a

call control signal sent by the receiving data

termi-nal equipment (DTE) to indicate rejection of the

in-coming call

allows a user to set the call so it can be answered on any other phone on the system Call Park is useful in situations where the callees are moving around, and where they may be alerted to the presence of the call through a paging system The parked call can then

subscriber feature that permits a subscriber to inter-cept a call to another prearranged number by typing

in a code and then answering the other call Suppose you and your housemate have separate lines, and your housemate has asked you to answer his or her calls;

you can do so from your own phone See Call Pickup Group

Call Pickup GroupCPUG All the phones in a sys-tem through which Call Pickup is activated and that can intercept the calls ofthe others See Call Pickup

call processingA combination of computer and hu-man operations in which the call is often set up and connected electronically and then handed off to a credit collector, researcher, telemarketer, technical supporter, or other agent, once the connection has been established See call center

call progress signalAtelephone switching signal that indicates whether the call is generating a busy tone,

a ringback tone, or an error See ringback

Call RecordA data record of call details, which in-cludes information such as date and time, call dura-tion, call routing, stations used, time on hold, etc This information may be used for billing and administra-tion

Call RejectionA subscriber surcharge or bundled telephone service that enables the callee to reject an unwanted call There are two ways to put Call Re-jection into effect The subscriber can dial *60 (in N.A.), and follow instructions for entering an origi-nating number to be rejected, or can activate Call Rejection immediately after hanging up from a call that is unwanted in the future Call Rejection can be deactivated by dialing *80 (in N.A.)

call release timeThe duration during which a call is shut down and the line released for the next call

call reoriginationAhandy feature in which calls can

be initiated one time during a multicall session with

a debit card, charge card, credit card, or calling card account In other words, a series ofcalls can be made

at the same time without having to re-enter codes or having to re-insert the card to make the subsequent calls Between calls, a code is usually pressed, and the caller receives a signal to continue with the next call This feature is particularly useful when having

to make several calls at an airport to let peopIe know your flight plans have been changed and you are catching a plane at a different departure gate

call restrictor Aphysical or virtual call blocking mechanism that controls the type of outgoing calls that can be made on a line Examples include block-ing long distance calls from a phone near a public area, or blocking 900 calls from phones used by teen-agers

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Fiber Optics Illustrated Dictionary

Call Return A subscriber surcharge option that

allows the last caller, whether the call was answered

or not, to be dialed back automatically It can be handy

for crisis centers and other emergency services

call routing tree A diagrammatic representation of

call routing configuration and logic See call tree

call screening The most familiar call screening is a

receptionist who says the boss is in a meeting and

can't be reached at the moment when the boss is

ac-tually watching the World Series with his or her feet

up on the desk More legitimate uses of call

screen-ing involve gettscreen-ing enough information from the

caller to direct the call to the best person equipped to

handle it In automated systems, call screening is a

setup that uses Cal1er ill, or some other

identifica-tion tool, to monitor the origin ofthe call and to patch

it through accordingly, or that uses a speech

recogni-tion system to direct the call

call sequencer An automated system for evaluating

incoming calls, queuing them if necessary, and

as-signing them to agents depending upon priority,

avail-ability, or cal1er characteristics

call setup timeIna circuit-switched network, such

as most phone networks, the amount oftime it takes

to patch through the route from the caller to the

des-tination in order to set up an end-to-end path for the

communications During the course of a call, the

re-sources are dedicated to that communication and

can-not be used by others For a phone cal1, the call setup

time includes the time it takes to dial and for the cal1

to be switched through the system and the

appropri-ate trunks to the destination This time is usually not

billed for land lines (wireless may be bil1ed for air

time) since it is not known during setup whether the

call will be answered and how long it will last

call shedding A situation in which automatic cal1

handling systems are used to drop (shed) a phone

con-nection if no sales agent is available to talk to the

callee when he or she picks up the line If all agents

are busy when a cal1ee answers an automatically

di-aled cal1, the cal1ee may hear a recorded message and

be put on hold More commonly, however, the call is

shed; the callee hears a click and a dial tone and has

no opportunity to speak to a human agent This

prac-tice is very annoying and illegal in many areas

call sign See callsign.

call splitting A subscriber surcharge or private branch

service in which a conference call participant can

speak to anyone of the other members of the

confer-ence privately, that is in nonconferconfer-ence mode When

a phone attendant is involved in the call, the

atten-dant may relay the information privately to one ofthe

called parties

Call Stalker An AT&T commercial software

pack-age providing 911 emergency service pack-agents with

in-formation about the caller, such as address and

call-ing phone number

call supervision A process for determining whether

a telephone communication was actually answered,

so billing is not activated unless a connection was made

Call Trace A surcharge phone service or emergency

service in which the tracing of the origin of the last

call is provided and recorded in case it may be needed later for legal reasons The results ofthe trace are not given to the customer under privacy laws but may be revealed later through proper legal channels

Call Transfer A surcharge phone service, or

capa-bility of a multiline phone system, that allows a call

to be transferred to any other phone on the system Transfers are accomplished by typing in codes and the transfer number, or by keying a transfer button followed by the cal1ee's line Cal1 transfer is com-monlyused in business, and the console often staffed

by a full-time operator or receptionist Callers are not tolerant of cal1s that are incorrectly transferred or ac-cidentally terminated, and it's important that person-nel responsible for transferring calls are well trained

on the equipment and in business etiquette

call tree A diagrammatic representation of call

se-quence information (usage) used for statistical analy-sis and planning See cal1 routing tree

Call Waiting CWO A surcharge or bundled phone

ser-vice that becomes active if a cal1 comes in while the callee is already engaged in a call Call Waiting sig-nals the callee, either by an audio signal or blinking light, that there is another party trying to call, and pro-vides the callee the option of ignoring, terminating,

or holding the current call and then answering the second incoming cal1 This is useful for emergency calls or for ending a casual conversation to carry on with other calls

Cal1 Waiting can interfere with a transmission, or even cut off a call if the line is connected through a com-puter modem Call Waiting can usually be tempo-rarily disabled to avoid this problem, or the modem can be reconfigured to ignore this type of interrup-tion The first option is easier and preferable Infor-mation on how to disable Call Waiting is listed at the front of most local phone directories

Cal1 Waiting for ISDN is specified within ITU-T Q.83 and Q.733 cal1 completion services

Call Waiting illA surcharge or bundled phone ser-vice that combines Call Waiting and Canerill capa-bilities This enables the callee to determine the Caller ill (origination) of a call that is queued and waiting through Call Waiting services The service requires

a Caner ill-capable phone with a display to show the Caller ill data See Call Waiting, Caller ill

Callan, Nicholas J (1799-1864) An Irish priest and

educator who devised a historic induction coil in

1836 He also researched various aspects of electro-magnets, condensors, and batteries See induction coil

callback facsimile A system in which you (1) dial a

cal1back service, (2) key in your callback phone num-ber, (3) identify the documents that are of interest (usually from a numerical list given by a voicemail system), (4) hang up, and (5) wait for a callback-en-abled facsimile machine to automatically dial your fax machine and deliver the documents requested A significant proportion of computer industry techni-cal support and product information is now delivered this way In the future, callback fax systems wil1likely

be superseded by more flexible and economical email document delivery systems

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phone call through a network that acts as a callback

request A password may be required, and then a

phone number to be dialed is provided to the system

The modem then is set by the computer to dial the

number provided Why do this instead of dialing

di-rectly? This system provides better security, so there

is a record of numbers that have been connected to

the network and data access Sometimes toll charges

are reduced; the toll is billed to the network number

and handled by the business accounting office, rather

than being billed to an employee

Callender Rapid Phone CompanyOne of the

ear-liest automatic switching phone services, established

in England in 1896 by musician and inventor

Ro-maine Callender

Callender, RomaineA Canadian music

teacher/in-strument maker and associate of A Graham Bell,

Callender founded the Callender Telephone

Ex-change Company in Ontario, Canada Between 1892

and 1896, he submitted three series ofpatents for

tele-phone switching inventions He failed in trying to

implement them in Ontario and subsequently traveled

to New York to seek financing and open another firm

Traveling with him were two brothers, George

Will-iam Lorimer and James Hoyt Lorimer, who assisted

him in further experiments The brothers finally

suc-ceeded in developing an automatic switching system

in 1895 They later returned to Brantford, Ontario,

and Callender sailed to England in 1896, where he

formed the Callender Rapid Telephone Company See

Lorimer, George and James

Callender switchA very rudimentary, early

tele-phone switching system developed by Romaine

Callender and the Lorimer brothers in the late 1800s

See Callender, Romaine; Lorimer switch

Caller ID, Call DisplayA phone carrier 'added

value' pay service that provides the call recipient with

the phone number identity of the calling party You

may have to pay local and long-distance Callerill

charges separately In North America, the Callerill

information is usually passed to the receiving phone

between the first and second ring

You need two things to take advantage of Callerill:

a subscription through the phone carrier to the Caller

illservice and a phone or separate device with a

Callerilldisplay See call blocking, Class, ANI

Caller Independent Voice RecognitionAn

auto-mated voice recognition system that can interpret

voice input without being specifically tuned to a

par-ticular caller's voice.Itis useful in phone

applica-tions that accept spoken numbers or commands for

processing a call and in voice recognition word

pro-cessing applications

Caller NameA phone carrier added value pay

ser-vice that takes an incoming Callerillnumber

(assum-ing the call is not blocked), looks it up in a directory

listing database, and transmits the Callerillnumber

and its associated listing, ifit exists, to the recipient's

add-on Caller Name display or to a phone providing

Caller Name display This is not as flexible as a

user-configured system where you can associate any name

but it is very useful for identifying a first-time caller

or stranger (and it may be possible to use them to-gether ifyou have compatible peripherals) See Caller

ill,call blocking

calling cardAremote or off-premises phone service provided by common carriers to allow local and long-distance calls to be charged back to the subscriber's local phone number or other authorized billing num-ber There mayor may not be surcharges associated with such a call The name derives from a wallet card typically issued to the subscriber with instructions and digits to be dialed to gain access to the service In many cases, you don't need the physical card to make the call, but automated phones are becoming preva-lent in which the card is physically inserted in a slot

or swiped through the phone to expedite the process-ing of the call

Bell Canada claims a trademark over the Calling Card name, but the term is widely used in the generic sense, making it difficult to enforce the trademark

calling jackInmanual switchboard systems, the jack that is used by the operator to connect the call that came in through theansweringjack to the circuit for

the subscriber who will be receiving the call

calling number displaySee Caller Name, Callerill calling party, calling stationAperson or entity origi-nating a call See call

Calling Party NumberCPN.Intelephony, a com-mon channel signaling (CCS) parameter in the ini-tial address message that identifies the calling num-ber and is sent to the destination carrier

calling sequenceThe sequence of numbers, letters, steps, and other information needed to connect a call through a traditional phone line or digital computer phone system When calling through a modem, the calling sequence includes not just the number being dialed, but also the parameters for the line, the baud rate, whether it is pulse or tone, the speaker level, pauses, wait for tone to continue with extension num-bers, etc In computer software, the calling sequence may include linking to an address book or other da-tabase and saving statistic information gathered on the call

CallPathA computer telephony integration (CTI) software product developed byffiMfor integrating voice and data communications for telecommunica-tions call centers, thus enabling them to function as more advancedcontact centers CallPath is open

ar-chitecture software supporting multiple computer and telephony switch platforms CallPath can be inter-faced with Web-based applications and other in-house front-end applications JTAPI implementations such

as JavaTel can be run on top of Callpath

In May 2001, Genesys Telecommunications Labora-tories, a subsidiary ofAlcatel, announced plans to pur-chase the Callpath assets with the intention ofwork-ing jointly withffiMto deliver contact center solu-tions based on Genesys interaction management products andffiMDirectTalk and WebSphere plat-forms

callsign, call signIn radio communications, a series

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Fiber Optics Illustrated Dictionary

of identification characters assigned by local

regulating authorities to every licensed radio

opera-tor or station The callsign identifies the country, and

sometimes also the region of the country One of the

most famous callsigns in radio history is 8XK which

Frank Conrad used from his Pennsylvania garage, and

which was later licensed as the history-making

KDKA radio broadcast station See KDKA

calorie A unit of expended thermal energy - the

amount required to raise the temperature ofone gram

of water by one degree centrigrade (C) from 14.5 to

15.5°C One calorie equals 4.186 joules (Note: a

di-etary calorie is actually 1kilocalorie - 1000 calories)

See calorimeter, joule

calorimeterAninstrument for measuring energy

expended as heat For example, calorimeters can help

assess the power ofa laser by providing a reading on

the amount of heat absorbed by the beam

A calorimeter can be designed in a tower geometry

that includes scintillating tiles The application of

energy in the active scintillator elements produces

light, some of which may be re-emitted and shifted

as to its wavelength with coiled wavelength-shifting

fibers within the tile structure The light can then be

transmitted through an optical fiber to a phototube

or photomultiplier tube where it is converted to

elec-trical energy See calorie, scintillator,

wavelength-shifting

CALS Continuous Acquisition and life-Cycle

Sup-port (formerly Computer-aided Acquisition and

lo-gistics Support) A Department of Defense(000)

strategy for the creation, use, and exchange

ofweap-ons-related digital data

CALSCH The calendaring and scheduling working

group of the IETF See iCalendar

cam A compact digital or analog video camera

in-tended for use in one location for an exin-tended period,

as opposed to a still or video camera that is carried

around with the user to many locations (a few very

tiny cams are intended to be body-worn or carried in

a purse or briefcase) Cams are also distinguished by

having few or no controls other than basic aiming and

focusing capabilities Cams are usually mounted on

small stands or may be hidden within other real or

simulated devices such as clock radios and smoke

de-tectors They may be wired or wireless and are often

interfaced with a computer or a VCR for

transmis-sion or recording of the cam images

Cams are becoming very popoular for

videoconfer-encing, baby monitoring, Internet security, remote

monitoring (children at a day care center or wildlife

that has been released after being fitted with a cam),

and surveillance activities In recent years the price

ofa small, high resolution color camera has dropped

from $600 to less than $100 See camcorder

cam, stump Asmall, high-quality video camera in a

housing that resembles a bottle cap or tiny tree stump

These are favored for sports broadcasting applications

as they can be easily mounted on helmets, stadium

fences, sporting animals (hunting dogs, polo ponies,

etc.) They are also suitable for use on remote

sens-ing platforms and for surveillance applications

CAM 1 carrier module 2 Call Accounting Manager

3 Call Applications Manager A Tandem telephony software interface for linking computers with telephone switches 4 See computer-aided manufac-turing 5 computer-assisted makeup, composition and makeup A WYSIWIG terminal for previewing type composition and page layout 6 See camcorder CAMA See Centralized Automatic Message Ac-counting

camcorder A combination digital or analog video recorder and camera unit Increasingly, consumer camcorders include playback, editing, and special ef-fects capabilities Newer digital camcorders can be used as both digital still-frame and motion recorders and can be interfaced directly with software for scan-ning, image processing, and Web applications Cam-corders may eventually supersede analog video cam-eras and still film camcam-eras, since no film processing

is required, and consumers frequently favor conve-nience over image quality (35mm film is about 16 times higher resolution than current consumer digi-tal systems but digidigi-tal quality is improving steadily) See cam

Cameo Personal Video System AMacintosh-based commercial videoconferencing product from Com-pression laboratories Inc that supports audio, video, and file transfers It works over Switched 56, ISDN, and Ethernet networks Cameo uses a proprietary ClI PV2 compression scheme See Connect 918, CU-SeeMe, MacMICA, IRIS, ShareView 3000, VISIT Video

Campillo See Salva i Campillo, Francesc

campus Aphysical and geographic environment (pri-marily the grounds) associated with learning and/or research facilities, such as universities, hospitals, and some businesses

campus backbone The primary network of wires/ cables that interconnect a campus See backbone circuit Campus Wide Information System CWIS A sys-tem of interactive kiosks and public information sources that provides directories, product or course offerings, maps, calendars, and other general public services of interest to educational institutiotls, busi-nesses, expositions, and shopping complexes CAN 1 Control Area Network 2 See Controller Area Network

CAN in Automation CiA A nonprofit trade asso-ciation founded in March 1992 to provide technical, product, and marketing information to promote and support ControllerArea Network (CAN) technology The association further develops and supports

CAN-related higher layer protocols, including the CAN Application Layer (CAL), CAN Kingdom, CANopen, and internationally recognized standards http://www.can-cia.de/

Canada Machine Telephone CTM One of the ear-liest phone companies to use automatic switching, technology that was developed jointly by George and James Lorimer and Romaine Callender TheLorimer brothers established CMT in Peterborough, Ontario, Canada in 1897, and there produced the first com-mercial Callender Exchange The Lorimers

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contin-resemblance to the original Callender switching

system The company lost its technical expertise

when James Hoyt Lorimer died, but his brothers

George and Egbert continued to market the products

in NorthtAmerica and Europe Unfortunately, due to

lack ofreliability and long installation times, the

com-pany didn't thrive and was acquired by Bell in 1925

See Lorimer switch

CanadarmA remote manipulator system designed

and made in Canada for the U.S space shuttle

pro-gram The National Museum of Science&

Technol-ogy has constructed a full-size replica and produced

an accompanying video for a traveling exhibit

Canadian Amateur Radio Advisory Board

CARAB Anonprofit consulting group comprised of

members of the Radio Amateurs of Canada (RAC)

and the Radio Regulatory Branch ofIndustry Canada

(IC) CARAB works as a communications liaison

between RAC and IC http://www.rac.calcarab.htm

Canadi.an Association of Broadcasters,

L' Association canadienne des radiodiffuseurs

CAB/ACR Atrade organization founded in 1926 by

13 broadcast pioneers The CAB supports over 500

radio, television, and specialty broadcast providers

in Canada

Canadian Broadcast Standards CouncilCBSC/

CCNR.Anorganization incorporated in 1990 to

en-courage high standards of broadcasting and

profes-sional conduct by private radio and television

broad-casters The CBSC keeps broadcasters informed

about societal issues, administers codes of industry

standards referred by the Canadian Association of

Broadcasters (CAB), and provides information

re-sources to the public http://www.cbsc.cal

Canadian Broadcasting Corporation CBC The

primary broadcasting organization of Canada, CBC

is a public broadcasting service providing television

and radio programming in both English and French

The CBC was initially established in 1936 to ensure

Canadian content in broadcasting CBC's first

tele-vision broadcast took place in 1952, in Montreal In

1966, it began color broadcasting, the first in Canada

to do so SeeANIK., CKAC http://www.cbc.cal

Canadian Business Telecommunications Alliance

CBTA Anational, nonprofit organization

represent-ing over 400 businesses and telecommunications

us-ers in Canada The CBTA supports membus-ers and

fa-cilitates Canada's competitive participation in

tele-communications markets through quality and

inno-vation

Canadian DatapacThe world's frrst public data

net-work which began operating in 1976

Canadian Independent Telephone Association

CITA A national trade association supporting

inde-pendent telephone service providers, founded in

1905 CITA is based in Toronto, Ontario and supports

members in B.C., Ontario, and Quebec CITA

pro-motes the advancement and use oftelephone services

in communities served by its members and represents

its membership in regulatory matters

http:www.cita.cal

Founded in 1958 as the Computing and Data Process-ing Society ofCanada, it became CIPS in 1968 CIPS defines and promotes information processing in Canada and supports the information technology (IT) profession

Canadian Journal ofCommunication CJC

Aschol-arly professional journal that deals with many histori-cal and sociopolitihistori-cal aspects of communications in Canada and abroad

Canadian National Museum of Science & Tech-nology, Musee National Sciences& Technologie

Canada's largest technological museum, located in southeast Ottawa, featuring permanent and special exhibits, traveling exhibits available for loan, school programs, workshops, lectures, publications, and more http://www.nmstc.cal

Canadian Radio Television and Telecommunica-tions CommissionCRTC The Canadian regulatory commission, basedinOttawa, Ontario This impor-tant organization is similar to the Federal Communi-cations Commission (FCC) in the United States in that it allocates frequency spectrums and carries out other commercial and amateur radio and television broadcasting administrative functions

Canadian Satellite Users Association CSUA A trade association ofbroadcasters using Telesat facili-ties and suppliers of goods and services to CSUA voting members THE CSUA sponsors an annual trade convention SeeANIK.,Canadian Space Agency

Canadian Space AgencyCSA One of the more ambitious ofthe CSA's various projects was the Com-munications Technology satellite (HERMES) project which was undertaken jointly with the U.S Canada was to supply the satellite, and the U.S the traveling wave tube amplifier This high power, high frequency, communications satellite project got underway in

1971 and was intended to test direct-to-home broad-casting technology HERMES was successfully launched in 1976 aboard a three-stage rocket The satellite operated for almost twice its expected life-time, almost four years

Canada competes at the international level in space-craft assembly, integration, and testing through its David Florida Laboratory (DFL), west of Ottawa, Ontario, established in 1972 Besides the HERMES satellite, the CANADARM and various ANIK satel-lites have been developed and manufactured at the DFL See ANIK

Canadian Standards AssociationCSA ACanadian, independent, not-for-profit standards-setting body established in 1919 The CSA is a strong participant

in international standards discussions and directions

It engages in a consensus approach to standards adop-tion and provides educaadop-tional services, including pub-lications, conferences, and seminars The CSA oper-ates a Certification&Testing Division and indicates that products or systems have passed a fonnal evalu-ation process at stated levels

The CSA is recognized by the U.S as a Nationally Recognized Testing Laboratory (NRTL), in order to eliminate the need for duplicate testing for products

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Fiber Optics Illustrated Dictionary

marketed in both Canada and the U.S., and provides

assistance to manufacturers marketing to the European

Union

CSA has an official mark recognized as indicating a

product or system that meets certain industry

stan-dards See Standards Council of Canada

Canadian Telecommunications Consultants

Asso-ciationCTCA A Canadian association of

indepen-dent telecommunications consulting professionals

http://www.ctca.ca/

Canadian Wireless Telecommunications

Associa-tion CWTA A trade association representing the

Canadian wireless telecommunications industry,

in-cluding satellite, cellular, and other mobile

commu-nications services

cancelStop aprocess, function, or action On a

copy-ing machine, to abort the current copy if it has not

already gone through the machine and any additional

copies that may have been requested

Ina computer application, to stop or abort the

cur-rent operation or process Control-C (two keys held

down together), sometimes designated as ACor

Ctrl-Cis a very common key code combination for

aborting a process It should be used with care as it

may abort the user right out of the program.Inmany

applications, a Cancel button is provided to close a

dialog or window without carrying out any actions

(when you change your mind), or to stop a process

in progress In some older systems,AYworks in a

manner similar to AC "Zis somewhat related, and

usually less dangerous; it may suspend the current

process (rather than closing it down) and allow you

to carry out other activities, so you can later return to

the original process With Unix system shell

com-mands, a process can be resumed withfg (foreground)

after having been suspended with Al

On phone systems, many services are enabled and

disabled, or canceled, by typing in two or three digit

codes, sometimes followed by a#or*symbol This

applies to services such as Call Forwarding, Call

Waiting, etc It is advisable to cancel or disable Call

Waiting before using a modem on a phone line in

or-der not to be interrupted during a big data transfer

The codes for the subscriber's region for disabling

various services are usually listed at the beginning

of local phone directories

candela(abbrev - cd) A unit of luminous intensity,

originally based upon the quantity oflight generated

by a single candle, it was later more precisely defined

as the quantity of illumination emitted by a black

body heated to the temperature at which platinum

changes from a liquid to solid state See luminous

in-tensity

candlestick telephoneA style of desk phone

popu-lar in the early 20th century that is characterized by

a broad base with a slender, candle-like stem with a

receiver on the top The speaker was usually a

sepa-rate unit, attached with a cord to the stem, which was

hung on the stem when not in use Some versions of

the candlestick were adapted to hang on a wall, with

a solid or accordian-style mounting bracket (e.g., the

Western Electric accordian candlestick)

CAP 1 See carrierless amplitude and phase modu-lation 2 See Cellular Array Processor 3 See Com-petitive Access Provider

Capabilities Exchange In Data Link Switching (DLSw), a Switch-to-Switch (SSP) control message that describes the characteristics of a sending Data Link Switching (DLSw) router to allow inter-router information exchange and to provide greater compati-bility among different implementations See Data Link Switching

capacitance(symb - C) The ratio between an elec-tric charge and the resulting change in potential, or the time integral ofthe rate offlow ofelectric charge, divided by the related electric potential Capacitance

is measured in farads See capacitor, capacity, Ley-den jar

capacitorAnarrangement of conductors separated

by dielectrics, which may be fixed or variable, de-signed to store electrical energy Capacitors are used

in a wide variety of electronic devices See capaci-tance, capacity, condenser, Leyden jar

Historic Capacitor

From Leyden jars to tiny solid state components, various means ofstoring electrical energy have been devised over the years This historic capacitor from the American Radio Museum illustrates how much ca-pacitors have changed, as most electronic caca-pacitors now resemble stubby battery housings.

capacity1 The maximum number of objects or oc-cupants that can be contained on or in a system or environment under normal operating conditions (such

as load, theater, or bridge capacity) 2 The maximum information-carrying capability ofa communications system The unit of capacity varies from system to system; on a network, it might be described gener-ally in terms ofnumber ofusers, or more specificgener-ally

in terms of a calculation based upon speed, access,

or load upon a CPU, or it may be based upon trans-fer rates for cells or frames

Capasso, Frederico(1940s- )AnItalian-born Bell Laboratories scientist who has made numerous con-tributions to electronics, particularly photonics Capasso has contributed to bandgap engineering in-novations in optoelectronics, semiconductor, and solid state electronics and, in 1994, co-invented the quantum cascade laser (QC laser) Capasso has

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previously observed in nature and that are based on

relative thickness and proximity, rather than

chemi-cal composition See quantum cascade laser; Townes,

Charles H

Cap'n Crunch Aninfamous phone hacker (phreaker)

from the 1970s and 1980s, John T Draper (ca 1943- )

adopted this handle (techie nickname) and served a

sentence for illegal (albeit creative) tampering with

the phone system using technology and tones to make

unpaid-for long-distance calls His adventures and

discoveries resulted in the phone company making

some significant changes to their technology and

plugging a number ofsecurity loopholes Some ofhis

exploits are described in Stephen Levy's book

Hack-ers and in a 1971 article in Esquire Magazine entitled

"Secrets of the Little Blue Box."

Legend has it that John Draper's monicker stems from

a whistle he acquired from a cereal box of the same

name, one which produced a 2600-Hz tone which

could be processed by the phone trunk system as a

hangup signal when blown into the telephone

mouth-piece (a tip he received from a blind fellow) The line

would stay connected, but the call would not be billed

This type ofcaller signaling is not possible on newer

phone systems which use out of band signaling,

be-cause the voice conversation and the phone control

signals are on different circuits

Draper became associated with Steve Jobs and Steve

Wozniak and wrote the first word processor for the

Apple II computer, called TextWriter (which became

EasyWriter)

In 1985, Draper wrote a series of Amiga computer

technical tutorials, which he distributed free over the

net, at a time when the Amiga was an

underappreci-ated new entrant to the field ofmultimedia

microcom-puting He now creates computer intrusion detection

systems See blue boxing

Capstone chipAhardware security device that uses

the same SKIPJACK cryptographic algorithm as the

Clipper chip It incorporates a Digital Signature

Al-gorithm (DSA), a Secure Hashing AlAl-gorithm (SHA),

a public key exchange, and various associated

math-ematical algorithms It's a complex, powerful system,

requiring almost 1Gigabyte on an automated design

system to set up the chip The chips are being installed

in various electronic devices for the U.S Defense

Messaging System See Clipper chip, Pretty Good

Privacy

Capture Division Packet AccessCDPA A

packet-oriented cellular communications network

architec-ture designed to handle constant bit rate (CBR) and

variable bandwidth multimedia telephony

applica-tions such as videoconferencing Unlike some other

protocols, CDPA is bandwidth-adaptable; it can

sup-port increased channel access for individual users for

briefperiods

capture effect, captive effectIn radio

communica-tions, signals often compete with one another if the

frequencies are very similar or if two stations are

coming in with approximately similar strength In

amplitude-modulated (AM) transmissions, the two

and it's hard to make out what is being heard In fre-quency-modulated transmissions (FM), the receiver will filter out the weaker signals, resulting in the cap-ture ofthe weaker signal and the exclusive broadcast-ing of the stronger one If the signals are equal in strength, the receiver may switch back and forth be-tween the two, but it won't play them both simulta-neously as in AM

capture ratioThe capability of a tuner to reject un-wanted transmissions (other stations, interference) that are on the same frequency as those desired The capture ratio is expressed in decibels, with a lower figure indicating better performance

CAR computer-assisted retrieval

car phoneA cellular communications unit installed

in a vehicle While handheld, battery-operated sys-tems are often calledcar phones, the phrase more

properly distinguishes larger units that use power from the car's battery and connect to an antenna physically attached to the car (the center of the roof,

or elsewhere) Generally they consist of two parts, a trunk or below-seat unit, and a handset Car phones generally have higher power and better transmission than handheld cellular phones, although they lack the convenience of portability See cellular phone, mo-bile phone, AMPS

carbon dioxide laser,COllaserA source of laser illumination based upon gaseous molecular action

Anammonia-based infrared laser was first described

in a patent application in 1956 by R Dicke Carbon dioxide lasers were developed by A Javan in the early 1960s

From signaling and spectroscopy to welding, steel-cutting, etching, and delicate surgery, the carbon di-oxide laser is suitable for hundreds of applications where power and precision are important.Ithas even been shown capable ofhalting infections and prevent-ing extended tissue damage that could require am-putation

Early in 2002, Coherent Photonics Group announced that they had developed the first industrial Q-switched

CO2laser The laser emits high-energy, high-repeti-tion, narrow pulses suitable for micromachining/drill-inglPC board applications

A basicCOt!aser can be built in a lab with off-the-shelf parts Note,CO2lasers generate high-energy beams that can cut through steel Safety knowledge regarding assembly and use is essential See helium-neon laser, laser history

carborundumA substance with rectifying proper-ties that was used in early radio wave crystal detec-tors Unlike the popular galena, which required very delicate contact and tuning, carborundum could be clamped tight and sealed firmly within the detector unit, making it suitable for field work and rough han-dling Much of the pioneer work on carborundum detectors was done by H Dunwoody of the U.S Army, who received a patent in 1906

carcinotron Anelectron tube-based backward oscil-lator designed to generate extremely high frequency (EHF) signals See magnetron

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