Practicing Organization Development (A guide for Consultants) - Part 75 pps

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Bickman, L., 346 Biech, 359 Biggart, N W., 319 Billingsly, K., 323 Binzagr, G F., 433 Bion, W., 83, 89–92 Blake, B., 367 Blake, R R., 23, 95, 96, 185, 319 Blanchard, K H., 408

Bliese, P., 421 Block, P., 47, 60, 69, 89, 258, 260, 357, 472 Blumberg, M., 322

Boots-Ebenfield, M., 562 Boss, W., 257, 416 Bouchez, J P., 110 Boulding, E., 519 Boyatzis, A R., 136 Bradburn, N., 141

Bradford, D., 169e Bradford, L P., 19, 20, 27, 88, 167e, 367,

378, 452 Brehm, J W., 314, 315 Bridger, H., 367 Bridges, W., 358, 559 Bright, D., 556 Brinkerhoff, L., 5, 376 Brodbeck, P W., 434 Brown, D., 108, 261 Brown, R., 607 Brown, S., 521 Browne, P J., 621 Bruce, R., 241, 254, 257, 259, 268 Bruhn, J G., 14

Bugental, J.F.T., 97, 601 Bunker, B B., 94, 294, 426, 443 Burke, R R., 317

Burke, W W., 5, 15, 17, 18, 19, 25, 43, 53,

55, 56, 57, 73, 135, 138, 167e, 169e, 178,

185, 240, 242, 247, 255, 260, 313, 316, 319,

323, 354 Burns, T., 422 Bushe, G R., 138 Byrd, D., 102

C Cabana, S., 426 Cabral, D., 479 Cady, S H., 5, 327, 333, 440, 454 Caldreis, F., 522

Callahan, D M., 138 Cameron, K., 423 Campbell, J., 403 Cannella, A A., 315

Capra, F., 66, 440, 470 Carnall, C A., 323 Catcher, A., 89 Chaffee, E., 421 Chapman, J A., 433 Charan, R., 431 Cherbeneau, J., 4, 160, 188, 473 Cherns, A., 429, 566

Chesterland, 426 Chisholm, R., 428 Cho, E S., 481

Church, A H., 135, 138, 160, 169e, 178, 281,

552, 558, 579, 629 Clardy, A., 18 Clark, L P., 15, 317 Cobb, A., 255 Coch, J., 517 Coch, L., 86 Coffey, H., 97 Coghlan, D., 5, 426, 579 Cohen, S., 430

Cole, D., 167e

Collins, D., 39 Collins, J., 278, 279, 498, 532 Colteryahn, K., 1

Cooper, K., 136

Cooperrider, D L., 5, 52, 64, 96, 169e, 184,

205, 276, 426, 444, 447, 450, 452, 510, 515,

523, 524, 531, 555, 556, 558 Corruzzi, C., 15

Costello, B G., 106 Cotton, C C., 621 Cottone, R., 497 Covey, S., 380, 382 Covin, T., 426 Crosby, B., 96, 102

Cummings, T G., 1, 5, 23, 24, 112, 168e, 242,

252, 254, 277, 291, 319, 420, 421, 425, 427,

428, 429 Curtis, B., 116, 117

D Daft, R., 430 Daniels, J A., 138 Dannemiller, K., 5, 69, 184, 440, 444, 447,

452, 454 Darrow, C., 387 Darwent, C., 479 Daubman, K., 531 David, M W., 116 Davis, K J., 5, 467 Davis, P., 1 Davis, S., 98, 102

De Goffau, G., 429

De Leede, J., 429 Deal, T., 24 Deane, M., 97 Deming, J E., 449 Devane, T., 294, 452, 474, 475 Devanna, M., 425

DeVogel, S H., 475, 503, 507 Digh, P., 14

Dinkin, D., 15 Dirndorfer, W., 75 Donaldson, T., 496 Donlon, J P., 479 Donovan, M., 138 Doucet, K., 15 Dougherty, 358 Drucker, P., 23, 378, 431, 510, 522 Dubois, D D., 108, 135, 136 Dunfee, T., 496

Dunlop, J., 98 Dunnette, M., 403 Dutton, J E., 522 Duvall, S., 433 Dyck, R., 434 Dyer, W G., Jr., 5, 403 E

Eastman, K K., 505 Egan, Father G., 102 Egan, T., 5, 266, 493, 505 Eggermont, S., 429 Einstein, A., 591 Eisen, S., 4, 5, 97, 98, 160, 178, 188, 260, 267,

473, 486, 583, 607 Eisenhardt, K., 521 Elkington, J., 474 Emery, F E., 204, 346, 422, 426, 434, 444,

451, 452 Emery, M., 426, 517 Emory, C., 141 Eoyang, G H., 5, 539, 540, 541, 543 Erickson, E., 378

Erikson, E., 83 Estrada, I., 531 Eubanks, J L., 138 Everard, A., 15 Evered, R D., 328 F

Fadil, P., 506 Fagenson, E A., 317 Felton, D F., 429 Ferguson, C., 97

712 NAME INDEX

Feyerherm, A E., 5, 135, 138, 139, 154,

157, 420 Figallo, C., 574 Fink, N., 102 Fitz-Gibbon, C., 343 Follett, M P., 92 Fombrun, C J., 423 Foss, A., 5, 620 Frankel, M S., 469, 498, 501, 503, 507 Fredrickson, X., 531

Freedman, A., 15, 247 Freiberg, J., 278 Freiberg, K., 278 French, J.R.P., 86, 246 French, R P., 517

French, W L., 19, 42, 103, 168e, 169e, 185,

242, 249, 252, 261, 317, 318, 323, 514 Freud, S., 82, 378

Freyerherm, A., 428, 497 Friedman, B., 118 Friedman, T L., 479, 480 Fritz, R., 452

Frohman, A., 252 Fry, R E., 510, 524, 531 G

Galbraith, J., 423, 430, 431 Gardner, H., 452

Gavin, D., 75 Gellermann, W., 5, 250, 266, 469, 493, 498,

501, 503, 507 Gersick, C., 406 Geyer, N., 95 Ghoshal, S., 431 Gibb, J., 20, 27, 89, 91, 378, 383, 386, 452 Gibbs, B W., 138

Gilbert, M., 558, 579 Gioja, L., 541 Gobeli, D., 430 Goldsmith, M., 382 Goleman, D., 378 Golembiewski, R T., 22, 89, 184, 323, 383, 621 Gomez-Mejia, L R., 434

Gordon, R., 97 Gray, B., 428 Greiner, L., 247, 255, 266, 424 Griffin, P., 77, 499

Grub, L., 479 H

Hackman, J R., 277, 452 Hafner, K., 551

Hagward, G B., 138

Halal, W., 428 Hall, E., 473 Hall, M., 473 Halpern, N., 434 Hambrick, D C., 315 Hamel, G., 278, 474, 513, 518, 520, 521, 523 Hammond, S., 531

Handy, C., 470 Hanna, D., 432 Harris, R T., 256, 295, 297, 313, 327, 427 Harrison, M I., 346

Harrison, R., 260 Harvey, D., 261 Harvey, J., 409 Hascall, J., 621 Head, T C., 138 Hedrick, T E., 346 Heifetz, R A., 57 Henke, R., 561 Henschel, P., 562 Heraclitus, 10 Herena, M R., 629 Herman, S., 101 Hersey, P., 408 Hershman, D., 651 Herzberg, F., 91, 93 Hester, P., 562 Heylighen, F., 13, 14 Higgin, B., 429 Hill, C., 421 Hitchin, D., 421, 427 Hofman, J D., 75 Hofstede, G., 96, 473, 506 Holland, D., 17

Holman, P., 294, 452, 474, 475 Hooker, E., 97

Hornstein, H A., 319 Houston, J M., 258, 260, 266, 319 Huff, A S., 521, 522

Hung, L.T.S., 15 I

Ichijo, K., 562 Imber-Black, I., 452 Isen, A., 531 J James, H., 116

Jamieson, D W., 4, 169e, 238, 240, 249, 250,

260, 267 Janis, I., 409 Janoff, A., 446, 451, 452 Janoff, S., 205, 444, 474, 517, 529

Janov, A., 650 Jaques, E., 367 Jayaram, G., 427 Jick, T., 74, 278, 433, 552 Jobs, S., 454

Johnson, 15 Johnson, B., 94 Johnson, G., 521 Johnson, L B., 651 Jomon, M G., 128, 131 Jones, D., 102 Jones, G., 421 Jones, R M., 75 Jones, T M., 505 Jongeward, D., 378 Jordan, M., 604 Joyce, W., 430 Jung, C., 82, 378 K

Kahn, R., 25, 40, 100 Kallejian, V., 97 Kanter, R M., 20 Kaplan, S., 5, 550, 562, 565 Karimov, M., 481

Katz, D., 25, 40, 100 Katz, R., 407 Kazanas, H., 34 Kazanjian, R., 431 Kees Loose, J., 429 Kelley, 357 Kelly, K., 541 Kelner, H., 99 Kennedy, A., 24 Keppel, G., 346 Kerr, B., 380 Kerr, S., 278, 431, 433, 552 Kidder, R M., 477 Kiesler, S., 522 Kilmann, R., 426 Kinnunen, G., 3 Klein, E., 387 Kleiner, A., 425, 443, 450 Kleiner, B H., 17 Klemes, M., 97 Knowles, M., 452 Kohlberg, L., 505 Kolb, D., 252, 452 Koopman, C., 317 Kotter, J., 278, 425, 530 Kotter, J P., 74 Kringas, P., 39 Kroeger, O., 102, 598

Kudray, L., 17 Kulick, O., 135 Kurland, N., 505 L

Lacy, M Y., 621 Ladenson, R F., 469, 498, 501, 503, 507 Lake, D., 118

LaMarke, S., 432 Lang, D., 40 Larson, E., 430 Lawler, E., 421, 432 Lawrence, P., 100, 422 Ledford, G., 421, 432 Legge, K., 323 Lens, W., 519 Lepsinger, R., 135 Levi, C., 100, 102 Levinson, D., 387 Levinson, M., 387 Lewin, K., 27, 75, 83, 85–89, 92, 95, 99, 103,

295, 303, 317, 367, 376, 378, 413, 443, 448,

450, 451, 517, 530 Lewis, M J., 333 Likert, R., 30, 31, 367 Limbrick, V., 106 Lindaman, E., 444 Linder, R., 585 Lindholm, J., 141 Linstone, H., 190 Lipiec, J., 111 Lipnack, J., 551 Lippitt, G., 95, 135, 136, 138, 161, 247, 249,

258, 260, 367 Lippitt, R., 20, 27, 88, 91, 95, 96, 102, 103, 135,

136, 138, 139, 161, 178, 247, 249, 258, 260,

367, 378, 443, 444, 447, 451, 452 Lipsky, D., 5, 620

Lorsch, J., 100, 422 Lucia, A., 135 Ludema, J., 515, 523, 531 Luft, J., 587

Lundberg, C., 247 Lynton, R., 384, 385 M

Ma, Y.-Y., 604 Maas, P., 477 McBain, R., 106 McCann, J., 430 McClelland, 378 McDermott, L C., 138 McDonah, J., 579

714 NAME INDEX

McGregor, D., 83, 92–94, 101, 367, 404 McIntire, S., 258, 260, 266

McIntire, S D., 319 McKee, B., 387 Mackewn, 356 McLagan, P., 34 McLean, G N., 3, 5, 43, 327, 338, 467, 474,

475, 480, 481, 485 McLean, L., 480 MacLean, T., 477 Macy, B., 421 Magyar, S V., 14 Mankoe, I., 429 Manning, M R., 433 Margulies, N., 245, 251, 252, 255, 260 Marrow, 378

Marty, M., 651 Maslow, A., 83, 94, 97 Massarik, F., 49, 318 Materana, U., 650 Mead, M., 88 Mento, A J., 75 Metzger, R., 247, 255, 266 Meyer, D E., 14

Michael, D., 188 Miles, M B., 89, 319, 328 Miles, R., 431

Millemann, M., 541 Milliken, F., 522 Minahan, M., 22 Minno, D., 380 Minors, A., 499 Mintzberg, H., 518, 521 Mirabile, R., 135 Mirvis, 49 Mitchell, E., 470 Mitchell, K., 102 Mitchell, S., 559 Mitroff, I., 506 Mohr, B J., 52, 53, 77, 240, 281, 426, 524 Mohrman, A., 421, 430

Mohrman, S., 421, 425, 430, 432 Moon, Y L., 485

Morgan, G., 323 Morita, A., 212 Morris, L., 343 Mouton, J S., 95, 96, 185, 319 Murray, H., 429

N Nadler, 357 Nadler, D., 281, 298, 425, 510 Nadler, L., 33, 34, 47

Nakajima, A., 102 Neilson, E H., 138 Nevis, E C., 621 Newman, M., 424, 425 Ngyen, T T., 433

Nielsen, 169e

Nieto Cardoza, E., 607 Nonaka, I., 562 Norton, J., 421 Novak, P., 382 Nowicki, G., 531 Nunnally, J., 140 Nuttin, J., 519 O

O’Driscoll, M C., 138 O’Driscoll, M P., 138 Oldham, G., 277 Oliver, D., 558, 579 Olsen, J., 102 Olson, E., 543 Olson, J., 628, 631, 637 Orlikowski, W J., 75 Orr, A., 5, 620 Orr, B., 108 Oswald, R., 102 O’Toole, J., 316 Owen, H., 426, 444, 447, 451, 470, 474, 529 P

Page, M., 265, 506 Palmer, P., 651 Paquet, K., 558, 579 Pareek, U., 5, 113, 114, 118, 376, 384, 385, 398 Parker, R A., 333

Partin, J J., 138 Pascale, R., 541 Pasmore, W., 429 Passmore, W A., 52 Pei-Carpenter, M., 49, 251, 318 Peters, M B., 102

Peters, T., 24 Petrella, T., 89 Pfeffer, J., 278, 432 Polak, F., 519 Poling, D., 102 Pollack, A., 429 Porras, J I., 278, 279, 324, 498, 536 Porter, M., 422, 512

Prahalad, C K., 278, 474, 513, 518 Prescott, R., 12, 108

Preston, J C., 138 Pringle, C D., 322

Pritchard, W., 486 Purser, R., 426, 517 Putnam, R., 322 Q

Quade, K., 5, 77, 169e, 268, 607

Quinn, R., 169, 423, 425 R

Raia, A., 138, 154, 160, 178, 245, 252, 260 RainbowHawk, 470

Rao, T V., 4, 106, 113, 114, 116, 118, 126 Raven, B., 246

Rea, L M., 333 Rhinesmith, S H., 479 Rice, A K., 367 Ringland, G., 427 Roberts, C., 425 Robertson, C., 506 Robertson, P J., 324 Rog, D J., 346 Rogers, C., 83, 89, 97, 383 Romanelli, E., 424 Rosen, R., 14 Rosenthal, R., 322 Ross, R., 425 Ross, W., 421, 427 Roth, G., 425 Rothwell, W J., 1, 4, 9, 12, 34, 39, 57, 106,

108, 135, 136, 141, 475, 544 Royal, K., 531

S Sackman, H., 190 Sally, M., 116, 117 Sammut, A C., 106 Sanderlands, L E., 522 Sanders, E., 34 Sashkin, M., 90 Schaafsma, H., 75 Schein, E., 21, 24, 32, 57, 91, 168, 185, 242,

249, 252, 258, 365, 407, 408, 417 Schein, V., 255

Scherer, J J., 4, 5, 81, 96, 102, 376, 383,

384, 390 Schindler-Rainman, E., 451 Schmuck, R A., 319, 328 Schutz, W., 89, 383, 598 Scott, B., 5, 620, 621, 627, 639 Scott, W R., 160

Seamon, T., 5, 620 Seashore, C., 394, 397

Seashore, E., 19, 167e

Seiling, J., 531 Sekerka, L., 531 Senge, P., 425, 470, 478 Sheats, P., 97, 410 Shepard, H., 89, 98, 102, 246, 367 Shepard, K., 138, 154, 160 Shepherd, H., 185 Singer, J., 433 Sirvastva, S., 184 Skarke, G., 17 Skinner, B F., 82, 378 Slater, R., 278 Smendzuik-O’Brien, J., 5, 620 Smith, B., 425

Smith, D M., 322 Smither, R D., 258, 260, 266, 319 Snow, C., 428, 431

Snyder, W M., 551, 555 Soper, J., 34

Sorensen, P F., 52, 138 Spencer, J L., 15 Sproull, L., 522 Sredl, H., 34 Srivastva, S., 52, 96, 427, 429, 515, 555 Stalker, G M., 422

Stamps, J., 551 Starbuck, W., 522 Staw, B M., 522 Stewart, J., 39 Stich, T., 261 Stimpert, J L., 522 Stone, M P., 452 Strebel, P., 15 Styhre, A., 434 Sudman, S., 141 Sullivan, R L., 1, 3, 4, 9, 21, 39, 43, 102, 135,

139, 141, 154, 170e, 178, 180, 199, 475, 544,

628, 631, 637 Surface, C., 558, 579 T

Tannenbaum, R., 5, 19, 21, 77, 98, 139, 180,

199, 260, 267, 367, 383, 486, 489, 493, 494,

583, 607 Tavis, A., 5, 620 Taylor, F W., 83, 85, 92, 513 Taylor, J C., 429

Taylor, M., 12, 108 Thompson, H., 432 Thompson, L L., 406, 409 Thuesen, J M., 598 Tichy, N., 425 Towle, R., 106 Trist, E., 92, 367, 422, 429, 444, 446, 451, 452

716 NAME INDEX

Trompenaars, F., 473 Trosten-Bloom, A., 524 Tuckman, B W., 406, 559 Turoff, M., 190

Tushman, M., 424, 425 U

Ulrich, D., 108, 115, 118, 278, 433, 552 V

Vaill, P., 205, 443 Van der Keijden, K., 427 Van Eijnatten, F., 429 Van Eron, A., 5, 73, 354 Van Eynde, D., 135

Varney, G H., 24, 135, 138, 154, 170e, 178, 627

Verkerk, M., 429 Von Bertalanffy, L., 100, 452 Von Krogh, G., 562 Vowen, M., 452 Vygotsky, L., 448 W

Waclawski, J., 281, 552, 579 Wadowski, J., 138

Walterman, B., 441 Walton, A E., 322 Walton, R., 432 Wanous, J., 46 Warner, S., 106

Warrick, D D., 138, 164, 168e, 178, 271,

278, 279 Waterman, R., 24, 441, 442

Watkins, J M., 52, 53, 77, 170e, 184, 240, 281,

426, 524 Watson, I., 584–585, 587 Weick, K E., 478, 527 Weidner, C., 135 Weinberg, G., 397 Weisbord, M R., 85, 90, 92, 93, 185, 205,

257, 278, 444, 446, 451, 452, 474, 512, 517,

528, 529 Weiss, A., 4, 211, 237 Welbourne, T M., 434 Welch, J., 511, 533 Wenger, E., 551, 555 Weschler, I., 97 Wheatley, M., 5, 77, 440, 452, 470, 486, 646 White, L P., 265, 506

Whiteley, A., 75 Whitney, D., 52, 447, 450, 515, 524, 531, 555 Wigglesworth, D., 486

Wilbur, K., 470 William, E H., 116, 117 Wilson, H., 506

Y Yaeger, T., 52 Yeager, S., 323 Yeoell, M., 395 Yetmar, S A., 505 Yeung, A K., 115 Yon, B., 102 Young, X., 531 Z

Zackrison, R E., 15, 247 Zahn, L., 561

Zajac, G., 14

Wilson, L., 506 Wilson, T., 367 WindEagle, 470 Winfrey, O., 604 Wissman, D., 5, 620 Woodman, 170 Woods, C., 5, 620 Wooten, K C., 265, 506 Worley, C G., 1, 4, 19, 23, 24, 112, 135, 138,

139, 154, 157, 160, 167e, 168e, 178, 188, 242,

252, 254, 277, 291, 319, 421, 427, 497, 544 Wright, L., 108

Wyman, S., 241, 254, 257, 259

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Pfeiffer Publications Guide

This guide is designed to familiarize you with the various types of Pfeiffer publications The formats section describes the various types of products that we publish; the methodologies section describes the many different ways that content might be provided within a product.

We also provide a list of the topic areas in which we publish.

FORMATS

In addition to its extensive book-publishing program, Pfeiffer offers content in an array of formats, from fieldbooks for the practitioner to complete, ready-to-use training packages that support group learning.

FIELDBOOK Designed to provide information and guidance to practitioners in the midst of action Most fieldbooks are companions to another, sometimes earlier, work, from which its ideas are derived; the fieldbook makes practical what was theoretical in the original text Fieldbooks can certainly be read from cover to cover More likely, though, you’ll find yourself bouncing around following a particular theme, or dipping in as the mood, and the situation, dictate.

HANDBOOK A contributed volume of work on a single topic, comprising an eclectic mix of ideas, case studies, and best practices sourced by practitioners and experts in the field.

An editor or team of editors usually is appointed to seek out contributors and to evaluate content for relevance to the topic Think of a handbook not as a ready-to-eat meal, but as a cookbook of ingredients that enables you to create the most fitting experience for the occasion.

RESOURCE M aterials designed to support group learning They come in many forms: a com-plete, ready-to-use exercise (such as a game); a comprehensive resource on one topic (such as conflict management) containing a variety of methods and approaches; or a collection of like-minded activities (such as icebreakers) on multiple subjects and situations.

TRAINING PACKAGE An entire, ready-to-use learning program that focuses on a par-ticular topic or skill All packages comprise a guide for the facilitator/trainer and a workbook for the participants Some packages are supported with additional media—such as video—or learning aids, instruments, or other devices to help participants understand concepts or practice and develop skills.

• Facilitator/trainer’s guide Contains an introduction to the program, advice on how to

organize and facilitate the learning event, and step-by-step instructor notes The guide also contains copies of presentation materials—handouts, presentations, and overhead designs, for example—used in the program

• Participant’s workbook Contains exercises and reading materials that support the

learn-ing goal and serves as a valuable reference and support guide for participants in the weeks and months that follow the learning event Typically, each participant will require his or her own workbook.

ELECTRONIC CD-ROMs and web-based products transform static Pfeiffer content into dynamic, interactive experiences Designed to take advantage of the searchability, automation, and ease-of-use that technology provides, our e-products bring convenience and immediate accessibility to your workspace.

METHODOLOGIES

CASE STUDY A presentation, in narrative form, of an actual event that has occurred inside

an organization Case studies are not prescriptive, nor are they used to prove a point; they are designed to develop critical analysis and decision-making skills A case study has a specific time frame, specifies a sequence of events, is narrative in structure, and contains a plot structure—

an issue (what should be/have been done?) Use case studies when the goal is to enable partic-ipants to apply previously learned theories to the circumstances in the case, decide what is pertinent, identify the real issues, decide what should have been done, and develop a plan of action.

ENERGIZER A short activity that develops readiness for the next session or learning event Energizers are most commonly used after a break or lunch to stimulate or refocus the group Many involve some form of physical activity, so they are a useful way to counter post-lunch lethargy Other uses include transitioning from one topic to another, where “mental” distancing

is important.

EXPERIENTIAL LEARNING ACTIVITY (ELA) A facilitator-led intervention that moves participants through the learning cycle from experience to application (also known as a Structured Experience) ELAs are carefully thought-out designs in which there is a definite learning pur-pose and intended outcome Each step—everything that participants do during the activity— facilitates the accomplishment of the stated goal Each ELA includes complete instructions for facilitating the intervention and a clear statement of goals, suggested group size and timing, materials required, an explanation of the process, and, where appropriate, possible variations to the activity (For more detail on Experiential Learning Activities, see the Introduction to the

Reference Guide to Handbooks and Annuals, 1999 edition, Pfeiffer, San Francisco.)