Topic training program for employees on how to balance between work and life

BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC HOA SEN KHOA KINH TẾ - QUẢN TRỊ REPORT OF TRAINING AND DEVELOPMENT Topic: Training program for employees on how to balance between work and life...

BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC HOA SEN KHOA KINH TẾ - QUẢN TRỊ

REPORT OF TRAINING AND DEVELOPMENT Topic: Training program for employees on how to

balance between work and life.

Lecturer: Nguyễn Ngọc Uyên

ST

1 Nguyễn Tiến Quân 22200039

2 Nguyễn Ngọc Sơn 22013331

3 Nguyễn Hoàng Thuận 2181162

5 Trần Nguyên Trí 22009285

Decembe, 2023

We would like to express our sincere gratitude to Hoa Sen University and the instructors of the Training and Development course for their support and valuable knowledge throughout the process of completing this report

Firstly, we extend our thanks to the lecturers and mentors who shared profound knowledge and practical experience on training and development methods and programs Their dedication and guidance have helped us gain a better understanding of the role and application of management information systems in a business environment

We would also like to express our appreciation to the previous cohort of students who shared their experiences and relevant information regarding this course The insights and suggestions provided by them have been a source of inspiration and have offered a more practical perspective on training and development

Lastly, we would like to thank all the members of our research group The collaboration, sharing of ideas, and contributions from each team member have contributed

to the success of this report

Once again, we would like to deeply thank Hoa Sen University and the instructors

of the Training and Development course for their support and the provision of valuable knowledge throughout the process of completing this report

This report presents a comprehensive analysis of a training program designed to address work-life balance issues in the IT industry The report begins by highlighting the importance of work-life balance and the challenges faced in achieving it It introduces the organization and outlines the methods used to identify work-life balance issues among employees The training program is then introduced, detailing the specific skills and behaviors targeted, as well as the training methods employed The report further analyzes the training program using the ADDIE model, discussing each stage from analysis to evaluation It evaluates the effectiveness of the program based on research results and identifies limitations, such as the absence of practical exercises and outdoor activities Proposed solutions to overcome these limitations, including incorporating practical exercises and relaxation techniques, are provided The report concludes by emphasizing the significance of participation and ongoing support from the company and employees in creating an improved training program

TABLE OF CONTENT

Acknowledgements 1

ABSTRACT 2

TABLE OF CONTENT 3

I Introduction 4

a Reason why we choose this training program? 4

b What is the definition of work-life balance? 4

c Importance of achieving work-life balance 4

d Challenges in achieving work-life balance 4

II Introduction of the organization 5

III Introduce the training program, Analyze program content 5

IV Analyze training programs through ADDIE 6

a Analysis 6

b Design 6

c Developing 6

d Implementing 7

e Evaluating 8

V Evaluate the effectiveness and limitations of the training program 8

VI Propose solutions to overcome the limitations of the training program 9

VII Conclusion 10

VIII References 11

I Introduction

a Reason why we choose this training program?

The Covid-19 pandemic had a significant impact on the IT industry, driving its growth and increasing demand for IT services However, this growth also led to a shortage

of skilled IT professionals According to VnEconomy, Vietnam each year has to face a shortage in the IT workforce of about 150.000 to 200.000 people Existing IT employees faced heavy workloads and potential health issues, including eye strain and mental health concerns To address these challenges, companies must prioritize work-life balance for their IT staff Implementing training programs, promoting regular breaks and physical activity, and offering flexible work arrangements can contribute to a healthier work environment It is also crucial to invest in ergonomic equipment and provide access to mental health resources and support By supporting the well-being of IT employees, companies can retain talent, enhance productivity, and foster a positive work culture that values work-life balance Ultimately, prioritizing the welfare of IT professionals is key to ensuring their long-term success and satisfaction in the industry

b What is the definition of work-life balance?

Work-life balance can be defined as effectively managing professional and personal responsibilities It is about finding a harmonious integration that allows individuals to meet their career goals while also fulfilling personal commitments and pursuing their interests

c Importance of achieving work-life balance

Achieving work-life balance is important for individuals as it promotes their overall well-being, reduces stress levels, and enhances mental and physical health When employees have a healthy work-life balance, they are more motivated, engaged, and satisfied with their jobs, which in turn leads to increased productivity and higher job performance

d Challenges in achieving work-life balance

Achieving work-life balance is not without its challenges Heavy workloads, long working hours, and high job expectations make it difficult for employees to find time for personal activities and responsibilities The constant connectivity and blurred boundaries brought about by technology further complicate the matter, making it challenging for individuals to disconnect and allocate dedicated time for personal well-being Limited flexibility in work schedules and rigid organizational policies can also hinder work-life

balance Additionally, an unsupportive work culture that prioritizes long working hours or lacks recognition of work-life balance can create pressures and expectations that make it challenging for employees to achieve balance

II Introduction of the organization.

We are TTL, a software technology company The company has been operating for

5 years and has a team of over 110 employees Recently, when observing the reports on work performance for the past 6 months, we noticed a tendency of a 10 to 15% decrease in productivity compared to the same period last year Recognizing the issue, and after careful consideration, our company has decided to implement a survey method and 360 assessment method to assess the quality and satisfaction of employees regarding their work and life After receiving the results, we found that over 50% of employees are facing issues with work-life balance, which has led to a decline in productivity Based on this information and evaluation, we have decided to create a training program for employees on balancing work and life skills

III Introduce the training program, Analyze program content.

To gather information about employee needs, we utilize online survey tools or employ the 360 assessment method for more accurate results The training program aims to target specific skills and behaviors such as time management, personal time allocation, purposeful use of time, work-life flexibility, and documenting the implementation process

We have chosen direct training as our preferred method because it allows staff to interact with trainers and fellow participants Through these interactions, they can enhance their knowledge and gain different perspectives The training sessions will be conducted once a month, with a moderate weekly frequency, providing employees with ample time to improve their efficiency and reflect on their progress

Self-training will also be incorporated to tailor the content according to employees' specific needs and preferences Aligning the training with the company culture will enhance convenience and save costs compared to outsourcing training Additionally, this approach will give the business its unique identity, boosting its competitive advantage in the job market

IV Analyze training programs through ADDIE

a Analysis

Through this training program, it will help increase work efficiency, reduce working time, from which they will have more time for life When considering hiring more employees and reducing employee hours to increase efficiency, training employees to balance work and life will be more effective People who need training are usually both men and women They often encounter unexpected problems in work and life that they do not know how to solve When participating in the training program, students need to know time management skills, organizational skills, problem thinking skills Before starting the program, they fall into a state of anxiety, dissatisfaction, frighten, confused, disoriented

b Design

First, we need to motivate employees to participate in the program, through listening and sharing with them, letting them know how great the results will be after they can balance life and work Talking about the difficulties they overcame in their previous jobs Next is to create a learning environment at the company, arrange work so that they have 1-2 free days a month to participate in the program, managers and other employees can encourage and support them when participating education program Training content design is mainly related to sharing tips to achieve work goals in the shortest time, to-do list system, combined with breaks, meals and healthy activities strong, take time for yourself and your family During the training process, employees will be provided with hands-on activities and hypothetical situations for employees to solve Support equipment for the program such as projectors, televisions, speakers, computers, classrooms The training program will have 4 sessions taking place in 4 months

c Developing

Test the training program, collect results and perfect the training program Develop

a program to evaluate and determine the effectiveness of the training program through examining employee performance and their work ethic, in addition to balancing their lives

d Implementing

Implementing the training program Use programmed learning method The advantage of this method is that it reduces training time, provides information and feedback immediately, reduces the risk of errors, and can be learned at the company office The weakness of this method is that it needs to add more visual and vivid elements

Training

program Lesson content Time Trainer Lesson 1 Learn about the cause and

condition of the employee

Provide explanation and

alternative direction.

3 o'clock -1 hour to find out the cause

of the condition -Rest for 20 minutes -Time to explain and provide solutions

Training specialist

Lesson 2 Set them goals after

completing the course Set up a

situation and see if they come

up with a solution, then give

feedback

3 o'clock -1 hour setup plan -Rest for 30 minutes

1 hour and 30 minutes to resolve the situation.

Training specialist

Lesson 3 Let them compare with the

time before participating in the

training program Based on the

3 o'clock -1 hour for comparing

Training specialist and Inspirational

comparison results, support

them in applying it to work

and family.

reviews -Rest for 30 minutes.

-Chat to give reviews

person

Lesson 4 Let them test on what they

have learned and compare

goals Summary and

evaluation

3 o'clock -1 hour for testing -2 hours for summative assessment

Training specialist

e Evaluating

Outcome of the training program is behavior, working efficiency and attitude about work and life The above results are based on a survey of the training program, with two measures of whether employee work efficiency is increased, processing time is reduced, and the working atmosphere at the company is reduced, whether employees' psychology and work motivation have improved, and whether they can spend time with their families Strategy evaluation is pre-test and post-test

V Evaluate the effectiveness and limitations of the training program

Research results indicate that the majority of employees who participated in the training program successfully achieved several goals Firstly, they gained an understanding

of the importance of self-care and balancing work and personal life Secondly, they were able to reassess their personal goals and rediscover joy in their work Additionally, employees learned the skill of saying "No" when overwhelmed with work, especially in situations where colleagues or superiors seek their assistance Moreover, the training program helped employees develop a positive mindset and cultivate optimistic thinking habits Lastly, participants acquired knowledge on how to take care of their physical and mental well-being

However, there were some limitations during the training The sessions were mostly theoretical, and it would have been better to have some relaxing activities outside of work For employees who wanted to avoid burnout, training in an outdoor space after work would have been more effective than an indoor space

VI Propose solutions to overcome the limitations of the training program.

To overcome the limitations of the training program, we can try a few solutions First, we can include practical exercises that let employees apply what they learn to their real work situations This will make the training more relevant We can also use activities like role-playing and group discussions to make the training more engaging To help employees relax, we can teach them relaxation techniques and mindfulness exercises It would be beneficial to have some training sessions outdoors after work hours to prevent burnout and create a more relaxed learning environment Lastly, we should provide ongoing support, like follow-up sessions and access to additional resources, to help employees continue their learning and development These solutions will make the training program more effective and beneficial for everyone involved

VII Conclusion

In summary, our objective is to achieve work-life balance and personal development for employees through this training program To ensure a smooth and effective

implementation, we have devised a step-by-step plan that takes into account individual employee situations and preferences However, for the program to be successful, the company must be adequately prepared and have sufficient resources to support its completion It is not solely the responsibility of the company; employees also need to actively participate and put in efforts during the training process to attain the desired outcomes Through the evaluation of this project, our team has not only consolidated existing knowledge but also assimilated new insights, enabling us to create an improved training program