SEMINAR TOPIC INSTRUCTIONS ON HOW TO CREATE AN ACCOUNT AND INCURRED EXPENSES (shopee tiki lazada sendo)

Slide bài giảng thương mại điện tử, chủ đề INSTRUCTIONS ON HOW TO CREATE AN ACCOUNT AND INCURRED EXPENSES (shopee tiki lazada sendo) HƯỚNG DẪN CÁCH TẠO TÀI KHOẢN VÀ CHI PHÍ NÂNG CAO (shopee tiki lazada sendo)

Lecturer: Phạm Hồng Thanh

SIMINAR TOPIC

INSTRUCTIONS ON HOW TO CREATE ACCOUNT AND EXPENSES WILL

BE INCURRED WHEN USING THE

SERVICE

SHOPEE (Thu Phượng)

TIKI (Thảo Nguyên)

LAZADA (Kim Ngọc)

SENDO (Hoàng Phong)

SALES REGISTRATION GUIDE

ON SHOPEE

https://shopee.vn/

Step 1: Sign up for a Shopee account

Step 2: Steps to open a store on Shopee

Step 1: Sign up for a Shopee account

Go to Shopee.vn website , click on the Register

button in the top right bar

https://shopee.vn/

Step 2: Steps to open a store on Shopee

#1. Set up a stall

Step 2: Steps to open a store on Shopee

Step 2: Steps to open a store on Shopee

#2. Shipping settings

Step 2: Steps to open a store on Shopee

# 3. Payment setup

Step 2: Steps to open a store on Shopee

# 4. Other settings

What kind of selling fees

does Shopee have?

02

Payment fee

Service fee Fixed fee (Shopee Mall)

Types of sales

surchagrge on Shopee

01

Payment fee

01 Payment methods Credit / Debit Card or Free borne by the Seller

Installment Plan by Credit Card

2%

Payment on delivery (COD) Domestic ATM card (internet banking) AirPay wallet

This is the fee for sellers when they have

a successful purchase on Shopee

Fixed fee (Shopee Mall)

02

Calculation

Fixed fee is the percentage of

commissions charged on successfully

completed orders of Shopee Mall

Flat Fees (Excluding 10% VAT) = Total order value x

category Flat Rate Percentage

03 Service fee

Service fee is applied to Sellers participating

in “Freeship Xtra Free Shipping Package”

and “Xtra Cashback Voucher Package”

5% (VAT included) of the selling price (up

to VND 10k) per product for regular shops

Service fee calculation

Your favorite Shopee Mall / Shop seller will incur lower fees

Fee group   serial Name fee Payment method Total money

Selling fee   1 Fixed charge   Free 0

Operation fee  

1 Order processing fee   Free 0

2 Storage charges

5 Support services (stamping, packaging ) Free 0

Advertise fee   1 Promotion fee discount code 3500* 150 525.000

  2 Product package promotion fee Free 0

  3 Product introduction fee

  100.00*30 ngày  3.000.000

  4 Fee for marketing solutions

  5 Search for keyword search

SALES REGISTRATION GUIDE

ON TIKI

Step 1: Access the registration page

Step 2: Provide basic information

Step 3: Declare the list of goods to be traded

Step 4: Sign a contract with Tiki

https://sellercenter.tiki.vn

Step 5: Take a sales instruction course on Tiki Business growth with Tiki

Step 2: Provide basic information

Contact informationBusiness Information

TYPES OF SALES

FEES ON TIKI

01 Booth fee

 Store maintenance fee: 0 VND

 Store upgrade fee: Not applicable

These are the costs charged when

Vendor creates and operates its store

Are the fees that you have to pay Tiki to handle incurred orders

 Payment fee: 1%/product

 Management fee for installment activities: 3%/product

 Fixed fees, Tiki Warehouse Model (ODF) and Tiki Warehouse Model (FBT) Discount Fee are as follows:

Category 1 Category 2 Category 3 Discount fee Fixed fee/ roduct

Fashion Men’s and Women’s

Fashion

Clothes 6.0% 10.000VND Underwear, pajamas,

swimwear: 5.0% 10.000VND

01 Order processing fee

The first is the delivery fee from Tiki's warehouse to the customer

The second is the order processing fee in Tiki's warehouse

Tiki still does not charge for the

store's product storage fee

Tiki has not yet charged a delivery fee

10% of the Goods Sales Price/late pick-up date

Group 1: Large, bulky goods 20.000 VND / product

Group 2: Small and medium sized goods 0 VND

Semi-Operator Model: not applicable Other models, apply as below table

Fees Change-pay reasons

No need The quality of goods is not guaranteed accessories / parts Missing gifts / Error Tiki / Delivery

Request product exchange / product compensation

Processing fee 0 VND Group 1: 200,000 VND / product

Group 2 goods: 50,000 VND / product 20.000 VND / product 0 VND

Compensation fee and

customer satisfaction 0 VND 2% value of the product 50.00 VND / product 0 VND

Refund required

Refund fee 0 VND 1.2% of refund value 1.2% of refund value 0 VND

Compensation fee for

customers 0 VND 2% product value problems 50.000 VND / product 0 VND

VAT invoice issued later than 7 working days 50,000 VND / order

Order confirmation no later than 4 business hours from

when the order changes to “Pending” 50,000 VND / order

Update delivery later than the committed time selected

on the system 50,000 VND / order

Product modification, cancellation or replacement by

Order due to Seller fault 200,000 VND / order

Posting information that is inconsistent with the law

and regulations of the Tiki.vn E-Commerce Department 500,000 VND / times of violation

Trading in counterfeit, imitation, used goods, samples,

samples, refurbished goods, expired goods

VND 10,000,000 / Product Refund 100% of the product value Compensate the customer an additional 11% of the product value

07 Exchange - pay - warranty fee

Peak time Price

(Not including VAT)

Peak time Price

(Not including VAT)

INSTRUCTIONS ON HOW TO CREATE

A SALES ACCOUNT ON LAZADA

Step 1: Create a sales account

Step 2: Fill in store information

Step 3: Fill in the available form and choose the type of person or company

Step 1:

Create a sales account

Go to https://sellercenter.lazada.vn

or download APP Lazada seller

center to your device

Step 2: Fill in store information

choose a suitable sales item like (LAZAMALL, domestic sales or foreign sales)

Step 3: Fill in the available form and choose the type

of person or company (must have a business license) -

complete the sales account registration

EXPENSES FOR

MAINTAINING

SHOP ON LAZADA

01 03

Discount code promotion fee

Product Package Promotion Fee

Product introduction fee

Marketing Solution Fee

Funded keyword search

TYPES OF SALES FEES ON LAZADA

FREESHIP MAX program fee

05

06

07 FBL fees (fulfilled

01 Discount code promotion fee

The discount code promotion fee is the

fee deducted based on the promotion

conditions when NBH applies discount

code promotion program

02 Product Package Promotion Fee

The part of the package promotion fee is

the fee deducted based on the promotion

conditions when NBH applies the

promotion of the product package

03 Product introduction fee

The fee is charged on each customer click on the sponsor product registration program (sponsor product)

Product funding fee = total budget x 1.1 (VAT)

04 Marketing Solution Fee

The marketing solution fee is

the fee for the orders generated

through the affiliate marketing

solution tool

Marketing solution cost =

(Product price - promotional

value by vendor + promotional

value by LZD) x commission x

1.1 (VAT)

Value promotion by LZD will include promotion on shipping fee and NOT include promotion on product value

05 Funded keyword search

is an effective and easy method of helping buyers find your product

 access to online customers

 increase product impressions and

sales

 pay when results

 control spendingkeyword search funding cost = cost per click x number of

clicks

FREESHIP MAX program fee

06

this is LZD's program to help merchants boost sales

e-commerce service fees = 4.5% x product value x 1.1% (VAT)

 Maximum 22 000 VND/order

Service Unit Conditions apply Regular home sales Order processing fee

Storage charges Cbm/ month <60 days>60 days 342 000Free

Withdrawal fee Product <5% total sale/ month>5% total sale/ month 3 400/ productFree

Handle destruction EXP/

according to the seller’s request Product Over date/ according to the seller’s request According to the quotation of the 3 rd service + 10%

Unit: VND

fee group   Number name fee Payment method Total Selling fee 1 Phí cố định free 0

Operation fee 1 Order processing fee 4 560*1000  4 560 000

  5 Support servces (stamping, packaging, ) 2 800*1000 2 800 000

Advertise fee 1 Discount code promotion fee 2 000*1000 2 000 000

  3 Product introduction fee

1 000 000*1.1 1 100 000

  4 Marketing Solution Fee

  5 Funded keyword search

E-commerce service fees   E-commerce service fees 4.5%*1.1*500 000 000 24 750 000

INSTRUCTIONS TO CREATE SALES ACCOUNTS ON SENDO

Step 1: Access the Shop Administration page

Step 2: Enter account registration information

Step 3: Choose your account type Sendo or Senmall

Step 4: Enter your Shop name

Step 5: complete the opening of the shop and enter the delivery address

Step 1:

Access the Shop Administration

page at https://ban.sendo.vn/

Step 2 : Enter account

registration information.

(Telephone number,

authentication code,

password)

Step 4: Enter your Shop name

After entering "Shop Name", the system will automatically create a URL, the link of the Shop on Sendo.vn default to the

selected Shop name You can adjust the link by re-entering the shop name in the second box There are also some other boxes for the Senmall form such as (tax code, company name, ID card, brand

Step 3: Choose your account

type Sendo or Senmall

Step 5: complete the

opening of the shop and enter

the delivery address

TYPES OF SALES FEES

ON SENDO

Type of Flash Sale service

05

Shipping costs

Level 3 3kg ≤ W ≤ 5kg

Level 4 <5kg

inner city, inner province

(Delivered and received in

the same city and province) Free 5.000 VND/kg 10.000 VND/kg 50.000 VND/kg

Intra-regional

(Deliver and receive

the same domain) Free 12.000 VND/kg 24.000 VND/kg 120.000 VND/kg

Payments credit card ATM card ZaloPay

Senpay Digital wallet or Bank transfer or Payment on delivery

5% x (Sales price x Quantity - Shop support fee if any)type of service Shop +

Sendo click 1 Sendo click 2 Sendo click 3 Sendo click 4

500.000 VND 1.500.000 VND 3.000.000 VND 5.000.000 VND

Service type

Sendo Click

Sendo Click is a type of service

that helps display products of

Shop to potential customers on

Sendo page With four

incremental charges when

using

“

Level Flash Sale 1 Flash Sale 2 Flash Sale 3 Flash Sale 4

Price (VND) 50.000 500.000 2.000.000 5.000.000

Type of Flash Sale service

is a flash sale, that is a discount

event, only sold within a certain

time frame, Flash Sale products

are reduced by how much%

depending on the product form

of operation

“

THANKS FOR ATTENTION