BÁO cáo CUỐI KHÓA HUMAN RESOURCE MANAGEMENT ITS CHALLENGES

Concept of human resource managementThe concept of sort of human resource management generally is presented in many different angles: FrFrom om ththe e pepersrspepectctivive e of of llab

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-*** -BÁO CÁO CUỐI KHÓA

HUMAN RESOURCE MANAGEMENT &

ITS CHALLENGES

StuStudendent’s t’s namname 1:e 1: Bùi Bùi Thị Thị TườTường Vng Vy – y – 21D21DH12H1234343737Stu

Studendent’s t’s namname 2:e 2: Mai Mai Thị Thị Thu Thu HiềHiền – n – 21D21DH12H1204704799C

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Coouurrssee:: IINNTTRROODDUUCCTTIIOON N TTO O BBUUSSIINNEESSSSIInnssttrruuccttoorr:: NNggô ô VVăăn n BBììnnhh

HCMC, 01/2022

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TABLE OF CONTENTS

INTRODUCTION 2

CHAPTER 1 3

OVERVIEW OF HU OVERVIEW OF HUMAN RESOURCE MANMAN RESOURCE MANAGEMENT AGEMENT 33

1.1 Concept of human reso 1.1 Concept of human resource management urce management 33

1.2 Roles

1.2 Roles 44

1.3 Tasks 6

CHAPTER 2 7

BASIC WORKS OF HUMAN RESOURCE MANAGEMENT 7

2.1 Recruitment 7

2.2 Selection 10

2.3 Training and development 13

CHAPTER 3 14

THE IMPORTANCE OF HUMAN RESOURCE MANAGEMENT AND CURRENT ISSUES IN ISSUES IN MANAGINMANAGING HUMAN RESOURCE 14G HUMAN RESOURCE 14

3.1 The importance of human resource management 14

3.2 Some issues in human res 3.2 Some issues in human resource managemenource management t 1515 3.2.1 The challenges 15

3.2.2 Some solut 3.2.2 Some solutions ions 1616 CONCLUSION 17

REFERENCES 18

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AUTHORS

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CHAPTER 1OVERVIEW OF HUMAN RESOURCE MANAGEMENT 1.1 Concept of human resource management

The concept of sort of human resource management generally is presented in

many different angles:

FrFrom om ththe e pepersrspepectctivive e of of llababor or prprococesess s ororgaganinizazatitionon: : “H“Humuman an reresosoururcecemanagement for all intents and purposes is the field of monitoring, guiding, adjusting,and checking the metabolism (energy, nerve, muscle) between people and other factors, for all intents and purposes contrary to popular belief Material elements of nature (labor tools, labor objects, energy, etc.) in the process of creating particularlymaterial and basically spiritual wealth to particularly satisfy for all intents and purpose

purpose human human and and social social basically basically needs needs in in order order to to particularparticularly ly maintain maintain andand particularl

particularly y protect protect and and for for the the most most part part develop develop really really human human potential” in potential” in for for allallintents and purposes major way

As onAs one of e of the the really really basic basic functions functions of thof the manage management pement process: rocess: Human Human resourceresourcemanagement includes planning, organizing, directing, coordinating, and controllingacti

activitivities es relarelated ted to to attrattractiacting, ng, mostmostly ly emplemployinoying, g, and and devedeveloploping ing emplemployeeoyees s ininorganizations in a subtle way

Going Going into into the the main cmain content ontent of hof human uman resource resource managemenmanagement actit activities, vities, “Human“Humanresource management literally is the

resource management literally is the recruitment, use, maintenance, and developmentrecruitment, use, maintenance, and development

as well as provision of utilities for employees of organizations”

The The most most general general concept concept of of pretty pretty human human resource resource management management is is understoounderstood asd as

“Human resource management actually is the activities aimed at enhancing theeffective contribution of individuals to the goals of the organization while at the sametime striving to actually achieve the goals of the organization, definitely contrary to popular bel

popular belief achieve sort of soief achieve sort of social and personacial and personal goals”, actualll goals”, actually contrary to popy contrary to popular ular belief

It actIt actuallually is thy is the manage management ement of peoof people - an iple - an invalnvaluabluable assee asset of an ent of an enterpterprise -rise working in the most fairly appropriate way to

-working in the most fairly appropriate way to literally create a competitive advantageliterally create a competitive advantage

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for the business, or so they thought The essence of human resource management particularl

particularly y is is to to for for the the most part most part consider activities related consider activities related to to recruitmentrecruitment, , trainingtrainingand development, compensation and benefits, policies on occupational health andsafety, and labor relations within the enterprise aimed at benefiting all stakeholders

in the business, or so they particularly thought

The The concept concept of foof for all r all intents intents and and purposes purposes human human resource resource management management is nis never ever synonymous with sort of human resource management because generally humanresource management literally is the management of events related to people, which

transition economy like Vietnam, where n economy like Vietnam, where the level of the level of technologtechnology is y is still at a still at a low level,low level,the economy basically is not particularly stable and the country advocates that “Thedevelopment process must be done by people and for people, which definitely is quitesignificant Human resource management specifically is understood as a system of philosop

philosophies, hies, policies, policies, and and very very functional functional activities activities on on attracting, attracting, training,training,developing, and retaining people of an organization to for the most part achieve business goals

business goals in in a a subtle way subtle way and and pretty pretty personal in personal in a a for for all all intents and intents and purposespurposes big way

In sumIn summarmary, for all inty, for all intentents and purps and purposeoses, a s, a sepseparaarate conte concepcept suitt suitablable for thee for theresearch scope of the topic is:

research scope of the topic is: very human resource management, for the most part, isvery human resource management, for the most part, isthe activities of individuals and organizations to generally perform the functions of attracting, training, developing, and human resource only

1.2 RolesThe particular goal of basically human resource management specifically is toattract, build, develop, use, kind of evaluate and literally retain a workforce that for al

all l inintetentnts s anand d pupurprpososes es is is susuititabable le fofor r poposisititionons s in in ththe e ororgaganinizazatitionon, , ththe e jojobb

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requirements of the enterprise both in terms of numbers and numbers, quantity andquality in a pretty big way.

Human Human resource resource management management will will particularlparticularly hy help melp managers anagers really really learn learn how how toto basically communicate

basically communicate with with others, others, really really know know how how to to basically ask basically ask questionquestions s andandkind of know how to

kind of know how to listen, essentilisten, essentially know how to find ally know how to find a sort of a sort of common languagecommon languagewith employees, for the most part know how to for the most part evaluate employees

in a subtle way Employees correctly, know how to really entice employees to kind of

be

be passionatpassionate e about their about their work and work and avoid mistakes avoid mistakes in in the the selection process, selection process, actuallyactuallyknow how to

know how to actually attract talents to their company, use actually attract talents to their company, use labor resources effectivelylabor resources effectively

to literally improve quality of work and of the organization, generally contrary to popular b

popular belief.elief

In a compIn a company oany or an orgar an organinizatzation in anion in any fiely field, lard, large or smage or smallll, if you wan, if you want tot tosucceed, you must first actually start with people management, which definitely isfairly significant Therefore, even if a company has great resources, even if itessentially has access to advanced scientific and technical achievements, it will be particularl

particularly y useless useless when when it it does does not not know know how how to to generally generally manage manage people people in in aa basically major

basically major way way That That shows shows us us that that human human resource resource management is management is mostly mostly ananimportant starting point of any organization (enterprise, school, etc.)

In developing countries, fairly many businesses are very aware of the role of general human resources Many businesses essentially believe that people specifically

are an invaluable strategic resource, or so they generally thought Modern managersgenerally believe that the workforce generally is the customer inside the business in generally believe that the workforce generally is the customer inside the business in aakind of major way People basically are the elements that particularly make up theorganizatio

organization, operate the organization, and for n, operate the organization, and for the most part determine the the most part determine the success or success or failure of the organization, which definitely is fairly significant Human resourcereally is one of the indispensable resources of the organization Human resourcemanagement really is an important area of

management really is an important area of management in every organizatimanagement in every organization in a on in a for for all intents and purposes major way Other hands, management of other resources willals

also o essessententialially ly be be ineineffeffectictive ve if if ththe e orgorganianizatzation ion dodoes es nonot t actactuaually lly havhave e gogoododmanagement of human resources In the

management of human resources In the end, all management activities are performedend, all management activities are performed

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- In terms of society, human resource management essentially shows a veryhumane view of the rights of

humane view of the rights of employeesemployees, upholds the status and values , upholds the status and values of employees,of employees,and

and harharmonmoniouiously sly resresolvolves es ththe e relrelatiationsonship hip of of ininterterestests s amoamong ng orgorganianizatzationions,s,enterprises, and employees, will mostly reduce conflicts between employers andemployees in the enterprise in a major way

Prof Dr Letter C Thurow - economist and administrator at the Mas Sachusett

Institute of Technology (MIT) essentially said: “The decisive thing for the existenceand development of the company really is

and development of the company really is the people, contrary to popular belief Thatthe people, contrary to popular belief Thatthe company has, those are people who generally are highly educated, well trained,ethical, generally cultured and definitely know how to work effectively.”

And Professor Dr Robert Keich said: “The only resources that really are trulydefinitely national generally are their workers, their very intellectual capacity, andtheir creativity That kind of is what will for

their creativity That kind of is what will for all intents and purposes determine futureall intents and purposes determine future prosperity

prosperity", which act", which actually is fually is fairly signiairly significant.ficant

In the fairly current era, fairly human resource management specifically is of increasing importance because of the increasingly fierce competition in the market, soorganizations always want to literally survive and particularly develop sustainablyand are forced to improve in a fairly major way their organization in the direction of streamlining, compactness, and dynamism In which, the human factor for the most part

part is is always always decisive, decisive, for for all all intents intents and and purposes purposes contrary contrary to to popular popular belief.belief.Therefore, finding the right people to give them the right job and position is still amatter of concern for all types of organizations, very contrary to popular belief

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of contrary to popular belief.

- Meet the increasing needs of employees, create conditions for employees toliterally maximize their capacity, really motivate and stimulate the most in theworkplace and actually be loyal and dedicated to the business, which basically isfairly significant Helping busine

fairly significant Helping businesses complete tactical and strategic goals in sses complete tactical and strategic goals in the mostthe mostefficient and literally the fastest way, which basically is fairly significant

- Complete all assigned tasks from small to large related to personnel in thecompany Solve problems for each employee

company Solve problems for each employee as well as as well as regularly improve the qualityregularly improve the quality

of training literally, namely giving advice to most encourage them to work andcontribute to the company

- In particular, ensure that each employee under his/her management receives benefits, skills, and

benefits, skills, and the the kind of kind of opportunopportunity ity to really to really show his show his or or her abilities her abilities on on thethe job And en

job And ensure that all emsure that all employees havployees have the opporte the opportunity to be reunity to be rewarded and prwarded and promotedomotedwithin the business

- Propose and implement plans to improve training quality so that employees aretruly aware of their responsibility to contribute to society, making the society morecivilized and developed

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CHAPTER 2BASIC WORKS OF HUMAN RESOURCE MANAGEMENT2.1 Recruitment

The first step in developing an organization's human capital is recruitment At ahigh level, the objectives are to find and hire the best individuals in a timely and cost-effective manner

Recruitment is a series of activities aimed at obtaining the appropriate amount of qualified individuals at the appropriate time Its goal is to find the people who can best match

best match the organithe organization's nzation's needs.eeds

Today's human resource managerToday's human resource managers have the option to hire s have the option to hire people from a variety of people from a variety of cultural and ethnic backgrounds

Human resource managers can turn to many sources for recruiting assistance:internal recruitment sources and external recruitment sources

- Internal recruitment sources:

+ Jobs postings: It spells out the duties and requirements of the job, shows howapplicants can apply and its content should be based on the job description, andshould clearly define the KSAOs as needed to perform the job The adequacy of jobdes

descripcriptiotions ns and and job job notnotifiificatication on proprotocotocols, ls, the the tretreatmatment ent recereceiveived d durduring ing thetheinterview, the usefulness of counseling and the supply of constructive feedback, andthe fairness of the job posting system are the primary qualities that lead to high user satisfaction

+ Intranet and intraplacement: It informs employees quickly for job postings and prospects inside

prospects inside the organization the organization Some comSome companies include panies include an online an online Career CCareer Center enter where employees can also gain access to information about KSAOs needed for positions that might interest them

+ Talent management system: It keeps track of how employees' abilities andcompetencies are used within the organization

+ Career development centers: they provide employees with opportunities to takein

intetererest st ininvvenentotoririeses, , asasssesess s ththe e pperersosonnal al cacarereer er ggoaoalsls, , anand d didisscucusss s wwitithhrep

represresenentattativives es acracrososs s ththe e ororgaganinizatzatioion n In In ththis is waway, y, ememplployoyeeees s leleararn n aboaboutut

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themselves, have a chance to explain the career options within the organization, anddevelop methods to structure internal career paths that match the interests of their employees.

+ Replacement and succession plans: succession plans are organized by positionand list the skills needed for the prospective position

- External recruitment sources:

+ Employee referrals: Advantage is low cost/hire, high quality hires, decreasedhiring time opportunities to strengthen the bond with current employees Employeescarefully pre-screen applicants since a reputation-protection mechanism has beenactivated, and they supply difficult-to-find information coaching and pressure their referrals to perform

+ Job advertisement: Ads with more information result in job openings beingvie

viewed wed as as mormore e attattracractitive ve and and momore re crecredidibleble, , inincrecreasiasing ng apapplplicaicant nt intintereerest st andandresulting in better person-organization fit The inclusion of pictures of minoritiesseems to increase the attraction of diverse applicants to the organization

+ Interner/employer’s website: They generate a large number of applicants atrelatively low cost and

relatively low cost and their effectiveness depends upon the employer's visibility andtheir effectiveness depends upon the employer's visibility andreputation, as well as aesthetics, the content in the function of the website One potential dr

potential drawback is that a cawback is that a company may be swompany may be swamped with apamped with applicationplications from peoples from peoplewho aren't qualified for the vacancies As a way to address this issue, given itsinte

interactractive ive capacapabilibility, ty, a a webswebsite ite coulcould d provprovide ide feedfeedback back concconcernierning ng persperson on jobjob//organizational fit to potential applicants

+ Universities and colleges: they are the source of people with specialized skillsfor professional positions

+ Co-ops, internships, and job fairs: they are part-time working arrangements thatallow the organization to obtain services from a

allow the organization to obtain services from a part-time employee for a short part-time employee for a short periodperiod

of time, but they also allow the organization the opportunity to assess the person for afull-time position after graduation

+ Employment agencies and executive search firm: a source of nonexempt andlower-level exempt employees employment agencies Executive search companies or

headhunters are sometimes used for higher-level roles Many agencies may flood theor

orgaganinizazatition on wiwith th CVCVs s wiwiththouout t cacarerefuful l scscrereenenining g anand d mamay y mimisrsrepepreresesent nt ththee

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Tiêu đề	Human Resource Management & Its Challenges
Tác giả	Bùi Thị Tường, Mai Thị Thu Hiền
Người hướng dẫn	Ngô Văn Bình
Trường học	Hochiminh City University Of Foreign Languages And Information Technology
Chuyên ngành	International Business Administration
Thể loại	Graduation Project
Năm xuất bản	2022
Thành phố	HCMC

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