SlideThảo luận tiếng anh Topic: Tips For ShopOnline

Check your surroundingsKeep your computer secureOnly use secure shopping sitesResearch the Web Site Before You OrderUse a credit card instead of debit cardBe wary when clicking on adsBe vigilant when it comes to checking statementsNever Give Out Your Social Security NumberDisclose Only the Bare Facts When You OrderKeep Your Password Private

Introduction

1 Check your surroundings

2 Keep your computer secure

3 Only use secure shopping sites

4 Research the Web Site Before You Order

5 Use a credit card instead of debit card

6 Be wary when clicking on ads

7 Be vigilant when it comes to checking statements

Introduction

Order

and Complaint-Handling Policies

Orders

Complaint-14 Use Shopper's Intuition

 15 Understand Your Responsibility for Sales and Use

Taxes Online

 16 Check the seller’s customer satisfaction ratings.

12 Pay Attention to Shipping Facts

Introduction

computer (i.e the library, computer lab,

or a work PC), log out of the shopping

site and clear the browser history,

cookies, and page cache

than clicking a “coupon” link that was

sent to you by an unknown source

2 Keep your computer secure

This includes running anti-virus software

If your computer is up to date and you're using a secure connection you greatly minimize the possibility of a security

breach.

keeping your operating system and browsers updated

and securing your internet connection

3 Only use secure

shopping sites

1

There are two main types of websites out there

Secured and unsecured.How can you tell if a Web site is secure? Secure sites use encryption

technology to transfer information from your computer to the online merchant's computer

2 If you look at the top of your screen where the Web site address is displayed (the "address bar"), you should see

https:// The "s" that is displayed after "http" indicates that Web site is secure Often, you do not see the "s" until you actually move to the order page on the Web site.

3 Another way to determine if a Web site is secure is to look for a closed padlock displayed on the

address bar of your screen If that lock is open, you should assume it is not a secure site.

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4 Research the Web Site Before You Order

Do business with companies

you already know If the

company is unfamiliar, do your

homework before buying their

products

Reliable companies should advertise their physical business address and at least

one phone number, either customer service or an order

• You can also research a company through the Better Business Bureau (see listing below), or a government

consumer protection agency like the district attorney's office or the Attorney

General

LOGO

In addition, credit cards are usually easier to dispute fraudulent charges and may even offer

additional protections a debit card does not.

With a debit card this would mean draining your bank account

Most importantly, if the worst does happen and your account information

is stolen or intercepted the worst they can do is run up charges on your

card.

While debit cards can be used for online transactions using a credit card adds one more layer of protection

Use a credit card instead of debit card

6 Be wary when clicking

on ads

Advertising is everywhere on the web and it's easy to see something that looks interesting and then click on it to learn more Most businesses use legitimate online media buying for their

advertising which means the ads will be served and provided by well-known advertising companies, but some sites may bypass this route and host their own ads that could send you to a site you weren't expecting.

• If you do

any online shopping it's vital to

go over your financial statements every

• Don't just assume that everything

is fine because you don't notice a lot

of money

• Many times the identity thie ves

will simply

do a test charge of a dollar or

• So if you see any unusual charge it's best to address it immediately before more damage can

be done

7 Be vigilant when it comes to checking statements

8Never Give Out Your Social Security Number

When placing an order, there is certain information that you must provide to the web merchant such as your name and address Often,

a merchant will try to obtain more information about you They may ask questions about your leisure lifestyle or annual

Providing your Social Security number is not a requirement for placing an order at an online shopping site There is no need for the merchant to ask for it Giving out your Social Security number could lead to having your identity stolen (See PRC Fact Sheet 17a, "Identity Theft: What to Do if It Happens to You

This information is used to target you for marketing purposes

Don't answer any question you feel is not required to process your order Often, the web site will mark which questions need to be answered with an asterisk (*) Should a company

require information you are not comfortable sharing, leave the site and find a different

company for the product you seek.

10 Keep Your Password Private Many online shopping sites require the shopper to log-in

before placing or viewing an order The shopper is usually required to provide a username and a

password

Never reveal your password

to anyone

When selecting

a password, do not use

commonly known information, such as your birthdate, mother's maiden name, or

numbers from your driver's license or Social Security number

Do not reuse the same password for other sites, particularly sites associated with sensitive information

The best password has at least eight characters and includes numbers and letters Read our Alert

"10 Rules for Creati

ng a Hacker Resista

nt Password"

to help you choose

a safer password.

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● We recommend you print out or save a copy of the Web page(s) describing the item you ordered as well as the page showing

company name, postal address, phone number, and legal terms, including return policy Keep it for your own records for at least the period covered by the return/warranty policy.

● Often you will also receive a confirmation message that is e-mailed

to you by the merchant Be sure to save and/or print this message

as well as any other e-mail correspondence with the company.

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agree to the delay.

Does the site tell you if there are geographic or other restrictions for delivery

Are there choices for shipping?

Who pays the shipping cost

What does the site say about shipping insurance? What are the shipping and handling fees, and are they reasonable?

Company LOGO

13 Learn the Merchant's

Cancellation, Return and

Complaint-Handling Policies

Even under the best of circumstances, shoppers sometimes need to return merchandise Check the Web site for cancellation and return policies Be sure

to check for the following:

Who pays for shipping?

Is there a time limit or other

restrictions to the return or

cancellation?

Is there a restocking charge if you

need to cancel or return the order?

Do you get a store credit, or will

the company fully refund your

charges to your credit card? If the

merchant only offers store credits,

find out the time restriction for

using this credit

Does the merchant post a phone

number and/or e-mail address for

What are the limits, and under what circumstances can you exercise your warranty rights?

Don't expect less customer service just because a company operates over the Internet This is especially important if you are buying something that may need to

be cleaned or serviced on occasion.

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14 Use Shopper's Intuition

Look at the site with a critical eye And heed the old adage, "If it looks too good to

be true, it probably is." If any of these questions trigger a warning bell in your head, you will be wise to find another online merchant

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Are there extraordinary claims that you question?

Do the company's prices seem

unusually low

• Does the company's phone

15 Understand Your

Responsibility for Sales

and Use Taxes Online

Generally Internet shopping is sales tax free, but there's a catch If an online merchant has a physical presence in your state, it is required to charge you sales tax In most states,

consumers are required to pay tax on online purchases, even if the store doesn't collect it Most states call this a "use tax." Efforts are underway to simplify the sales tax issue in many states.

Vision

16 Check the seller’s

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Other people’s experiences with the merchant that you are

considering are often an excellent gauge of what to expect when you order Review other user’s

comments and check out the seller’s rating on sites like

Google Shopping Low “star”

ratings may provide a red flag that cautions you to find a more

reputable seller.

17 Go directly to the seller’s

site rather than clicking a

“coupon” link that was sent to

you by an unknown source

● Scammers can often use a tactic called cross-site

scripting to craft a hyperlink that appears to be the actual merchant site but actually relays your credit card

information to the scammer when you put your payment information into the payment web form Unless you can verify that a coupon came from the actual vendor’s site

to which you have already subscribed, it’s best to avoid random coupons with unknown origins

18 If you are ordering from a shared

computer (i.e the library, computer lab, or a work PC), log out of the shopping site and

clear the browser history, cookies, and page cache.

a shared machine, always log out of the store

website and clear your browser’s page cache,

cookies, and history when you are finished

ordering something, or the next guy who sits

down at the PC you were using might just have

himself a little shopping spree on your dime.

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www.trungtamtinhoc.edu.vn

Price and selection are two of the best benefits to shopping online But don’t let the benefits lull you into complacency Take the time to shop securely, and use caution with the sites that you choose to shop on Then, not only can you find great deals, but you can do it without the worry that your

identity will be stolen in the process.

Price and selection are two of the best benefits to shopping online But don’t let the benefits lull you into complacency Take the time to shop securely, and use caution with the sites that you choose to shop on Then, not only can you find great deals, but you can do it without the worry that your

identity will be stolen in the process.