Chapter Questions• What are the different levels of market segmentation?. • How can a company divide a market into segments?. Market Segment • A market segment consists of a group of cu
Trang 1Target
Marketing
Lectured by Khoa Nguyễn
Trang 2Chapter Questions
• What are the different levels of market segmentation?
• How can a company divide a market into segments?
• How should a company choose the most attractive target markets?
• What are the requirements for effective segmentation?
Trang 3Case study
Trang 41
Segmentation
Trang 6FOUR LEVELS OF MICROMARKETING
Segments
Local areas Individuals
Niches
Trang 7Segment Marketing
Trang 8What is a Market Segment?
Trang 9Market
Segment
• A market segment consists of a
group of customers who share a similar set of needs ad wants
Trang 10Flexible Marketing Offerings
Naked solution: Product and service
elements that all segment members value
Discretionary options: Some segment
members value options but not all
Trang 11Preference Segments
• Homogeneous preferences exist when consumers want the same things
• Diffused preferences exist when consumers want very different things
• Clustered preferences reveal natural segments from groups with shared
preferences
Trang 12Niche Marketing
Trang 13Local Marketing
Trang 14Individual Marketing
Trang 15What is Customerization?
Customerization combines
operationally driven mass
customization with customized
marketing in a way that
empowers consumers to design
the product and service offering
of their choice.
What is customization? What is
personalization?
Trang 16The Long Tail
• Chris Anderson explains the long tail equation:
• The lower the cost of distribution, the more you can economically offer without having to predict demand;
• The more you can offer, the greater the chance that you will be able to tap latent demand for minority tastes; and
• Aggregate enough minority taste, and you may find a new market
Trang 17Segmenting consumer market
Geographic Demographic
Behavioral Psychographic
Trang 18Geographic segmentation
Trang 19Demographic segmentation
Trang 20segmentation by age
Trang 21segmentation by life cycle
Trang 22segmentation by gender
Trang 24segmentation by Psychographics
Trang 25segmentation by Behavior
Trang 27• Segmentation: International
GEOGRAPHIC
ECONOMIC
POLITICAL/LEGAL
CULTURAL
Trang 31Evaluating Market Segments
Trang 32Measurable
Trang 33Substantial
Trang 34YES
NO
Trang 35Actionable
Trang 36Differentiable
Trang 37Patterns of Target Market Selection
Trang 38Patterns of Target Market Selection
Trang 40Segmentation strategies
MARKETING MIX All buyers in 1 segment
Undifferentiated
Trang 41Differentiated
Trang 42Additional consideration
Trang 43Segment Invasion Plan
Trang 44Segment-by-2 Differentiation and
Positioning
Trang 45Positioning
Trang 46Positioning Map
Trang 47ADVANTAGE
Trang 48Competitive advantage